White Gables Care Home

16 Stanley Road, Felixstowe IP11 7DE
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9.7 63 Reviews
  • White Gables Care Home, Felixstowe
White Gables Care Home is an ideal property for older and disabled adults to pursue a full and active daily lifestyle, at the same time as providing personalised care to suit the requirements of each individual.

There is good wheelchair access and assisted bathing for those with mobility issues, while good health and well-being is supported by a varied activities programme and numerous outings.

Residents have access to comfortable lounge and dining areas, including a quiet lounge, while traditional cooking is practised to support a healthy diet.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 37 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1189 – £1256
  • Self-Funded Residential Dementia Care: £1189 – £1256
  • RESPITE Self-Funded Residential Care: £1189 – £1256
  • RESPITE Self-Funded Residential Dementia Care: £1189 – £1256

These prices are only a guideline, please contact White Gables Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Becky Maskell (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (37)
  • Couples/Companion Rooms (0)

White Gables Care Home Reviews (63)

Total of 63, showing 1-20
9.7

White Gables Care Home has a Review Score of 9.7 (9.693) out of 10, based on 16 reviews in the last 2 years. Over all time White Gables Care Home has 63 reviews.

Overall Experience

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Date Published

63
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Review from Kathy E (Daughter of Resident) published on 2 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been living at White Gables for nearly 2 years. I am extremely happy with the way mum is cared for, especially lately as she has had some additional needs.
Nothing is too much trouble and all staff go above and beyond to ensure mum is as happy and as comfortable as possible. They are professional,
knowledgeable and kind.
Mum is treated with dignity and respect. I feel that she is cared for as an individual, with everyone taking the time to find out what she likes and dislikes, tailoring their care and support to her specific needs. Feedback from management and staff to me is excellent.
I can visit mum any time and we can sit in her room, lounge or garden.
There have been some great improvements lately with new flooring, chairs and garden furniture. The home is welcoming, clean and very friendly.
I highly recommend this beautiful home.

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Review from T P (Niece of Resident) published on 26 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Very happy with White Gables care home.
We are always greeted with a friendly face at the door when we arrive, and feel welcomed in the home.
Staff are approachable and will respond quickly to our questions and any concerns.
My Uncle is well cared for and we feel supported and I wouldn't hesitate
to recommend White Gables to others.

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Review from David W (Husband of Resident) published on 25 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We as a family are pleased with care my wife is receiving, and she is quite content with facilities. Overall, all the staff are caring and helpful. The activities they put on are good and they seem to make sure everyone is included.

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Review from Alison R (Daughter of Resident) published on 2 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are exceptionally caring, very welcoming to visiting family, they are so kind.
When my mum was seriously ill they were truly amazing. Mum had all the extras she needed in terms of equipment eg special blue mattress type thing on her chair to stop bed sores.
The staff as always were so kind
caring, giving mum the dignity and respect they always show. She was on her bed when she needed to be.
Thankfully mum pulled round and is benefiting from all the great program of activities.
The wonderful staff make White Gables a home from home as much as possible.
Can't praise them enough.

Reply from Danielle Heynes, Administrator at White Gables Care Home

Thank you so much for leaving such a lovely review. It is greatly appreciated!

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Review from Gemma B (Friend of Resident) published on 4 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After my friend moved into White Gables in December 2024 she has been made very welcome also myself. The staff are all lovely and friendly and cater to the needs of my friend very well. Lovely rooms, very homely and the food is great! Very well organised establishment. Many thanks.

Reply from Danielle Heynes, Administrator at White Gables Care Home

Thank you so much for leaving such a kind review! It is greatly appreciated!

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Review from C H (Daughter of Resident) published on 11 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at White Gables for 9 months now. I am very happy with the care she receives, all the staff are lovely and are quick to respond if she needs help. White Gables has a very homely atmosphere and the staff are very welcoming, it definitely feels like my mum's own home. My mum
enjoys the food which is home-cooked and plentiful.

Reply from Dani Heynes, Admin at White Gables Care Home

Thank you very much for leaving such a kind review and such lovely comment. It is appreciated very much!

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Review from S C (Daughter of Resident) published on 31 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

White Gables has a very warm and friendly atmosphere. I feel happy in the knowledge that my father is safe and well cared for. The staff are all very friendly and most seem very well trained in what they do. The food is excellent, very varied and nutritious. The activities are absolutely brilliant and
the activities lady is a credit to the place.

Reply from Dani Heynes, Admin at White Gables Care Home

Thank you so much for taking the time to leave such a lovely review and such kind comments! It is greatly appreciated!

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Review from R T (Daughter of Resident) published on 31 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has lived happily at White Gables since 2018, it was a very difficult decision to make for the family, but because of her Dementia it was the best thing for her. The care has been excellent and she is very settled. I praise the Management and staff for their continued support and for providing
a warm and friendly environment for Mum.

Reply from Dani Heynes, Admin at White Gables Care Home

Thank you so much for your kind words and for the lovely review. It is greatly appreciated!

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Review from D B (Daughter of Resident) published on 30 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I never have to worry about my mum being safe and cared for at White Gables, she is in excellent hands. If she ever needs medical help staff contact the doctor immediately. The staff are so supportive to us as a family and see to Mum's specific personal needs throughout the day. The carers have gone
out of their way to get to know my mum and what her interests are. White Gables is above all a happy place, full of smiles, laughter, kindness and understanding.

Reply from Dani Heynes, Admin at White Gables Care Home

Thank you for your very kind words and your lovely review! It is greatly appreciated!

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Review from Fran F (Daughter-in-law of Resident) published on 30 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

2025 marked Mum's 5th year at White Gables, and she remains very happy living there. She is we think the oldest resident now and is much more frail, but we feel she is well cared for by staff who are fond of her. We are regularly told how well we did to find her such a lovely place.

Reply from Dani Heynes, Admin at White Gables Care Home

Thank you for the lovely comments and kind review! It is greatly appreciated!

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Review from Stuart H (Son of Resident) published on 30 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is very happy and well cared for by the amazing, friendly staff at White Gables. After rapidly going downhill at home she seems to be thriving both physically and mentally. I believe this is as a result of being well cared for and the general happy caring ethos at the home. I'm kept well informed
of any issues regarding my Mum and the staff are always happy to deal with any queries I may have. All in all a good experience for all.

Reply from Dani Heynes, Admin at White Gables Care Home

Thank you for your kind words, and for leaving us such a lovely review! It is greatly appreciated!

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Review from Sheralee B (Daughter of Resident) published on 30 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved to White Gables in December 2024 following a difficult period of time being widowed, was struggling with loneliness and showing early signs of vascular dementia. White Gables came highly recommended to us by friends and neighbours alike. Every member of staff that we have had the pleasure
of communicating with have been wonderfully caring, compassionate and understanding of Mum. Mum is still in the early stages of settling into her long-term home, but each day is a positive and loving experience for her. She has entered into activities, church services and events that she would never have taken part in at her own home. It is an absolute pleasure to see her flourish emotionally, mentally and physically and, importantly, we know she is safe.

Reply from Dani Heynes, Admin at White Gables Care Home

Thank you so much for your kind words, and your lovely review. It is very much appreciated!

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Review from Diane H (Niece of Resident) published on 29 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My auntie is so happy and well cared for in White Gables. Staff are lovely, meals like a hotel and cater for all residents separately if needed, have even seen a glass of white wine going to a resident with their meal. I am notified if anything has happened or she has been seen by the doctor. Entertainment
and activities very good also. An excellent home, as a family we are very happy.

Reply from Dani Heynes, Admin at White Gables Care Home

Thank you so much for your kind comments and your lovely review! It is greatly appreciated!

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Review from C J (Guardian of Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

They are very caring and compassionate keeping me informed of any changes. The home has a lovely family atmosphere very welcoming and clean. The staff are always friendly and aim to please. They listen to feedback from residents and implement change where possible. The menu is very varied nutritious
and delicious!

Reply from Christina White, Admin at White Gables Care Home

Thank you so much for leaving us a lovely review! It is much appreciated

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Review from Edward W (Cousin of Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My cousin has lived happily at White Gables since 2019. The care has been excellent and she is very settled here. I must praise all the staff for their compassionate support and for providing a warm and friendly environment. The very varied and full programme of activities and entertainment has been
outstanding and my cousin really enjoys joining in. I am pleased that the key leadership roles have recently been finalised and I am sure that the home will continue to provide a high level of care.

Reply from Dani Heynes, Admin at White Gables Care Home

Thank you for your kind comments and such a lovely review. It's greatly appreciated!

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Review from Kim B (Power of Attorney of Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having had a difficult experience with another care home, the resident could hardly be happier than he is at White Gables and this is a great reassurance to me and his other attorneys. White Gables does not have the 'bells and whistles' - nor the price tag! - of a more modern purpose-built care home,
but it does have a very caring ethos and the most wonderful staff that one could wish for. On one evening visit (and one can visit at any time of day), the tender care with which the staff led the residents to their rooms almost brought me to tears. The entertainment programme is engaging and varied. The home has a great relationship with the nearby GP surgery and a paramedic visits twice a week. Communications are excellent. I cannot recommend White Gables highly enough and, if they were still alive, it would be my top choice care home in Felixstowe for my own parents.

Reply from Dani Heynes, Admin at White Gables Care Home

Thank you for taking the time to leave us such a lovely review! It is greatly appreciated.

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Review from Sue W (Daughter of Resident) published on 7 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident at White Gables since 2020 moving in during Covid restrictions. Mum suffers with dementia and needed daily support. It was a difficult decision for our family.
I was recommended White Gables by a friend. Her mother had been a resident there for eight years. She was very pleased
with the care home. The staff are caring and sensitive towards mum's needs. She is settled and well looked after.
The communication has been excellent with regular email updates and monthly newsletters. We are able to visit anytime in the week and the carers are always friendly. There are daily activities for residents to take part in and relatives are invited along.
I would like to thank all the staff for their support and definitely recommend White Gables to those looking for a safe and homely place for their loved ones.

Reply from Dani Heynes, Admin at White Gables Care Home

Thank you so much for taking the time to leave us such a lovely review - much appreciated

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Review from Richard P (Son of Resident) published on 6 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother is suffering from the effects of Alzheimer's and had got to the stage where she was unable to look after herself. We were concerned about putting her in a home but realised that she needed specialist care. We needn't have worried. White Gables has been wonderful in every sense, with the
staff being particularly caring. Our mother settled in quickly and is very happy there. We cannot recommend White Gables enough.

Reply from Dani Heynes, Admin at White Gables Care Home

Thank you so much for such a lovely review. It is greatly appreciated.

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Review from Christopher R (Son of Resident) published on 30 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As ever the staff were extremely welcoming and attentive to the needs of my mother and the other residents, many of whom were enjoying a quiz which was great to see. Thank you to the White Gables team.

Reply from Dani Heynes, Admin at White Gables Care Home

Thank you so much for such a lovely review, it is greatly appreciated.

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Review from Helen H (Daughter of Resident) published on 15 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We're so lucky to have found White Gables. My mum went in for two weeks in January and decided she wanted to stay there. Mum was calling White Gables "home" very quickly.
The staff were all so lovely and caring, not only to Mum but to us, her family, as well. The fact that Mum called the staff her
"Angels" shows how fond she was of them and how good they were to her.
I really appreciate the staff at White Gables and everything they did for Mum, they are a fabulous team of people who have caring in their hearts.
I can't recommend White Gables highly enough to anyone who is looking for a care home in Felixstowe for a loved one.

Reply from Dani Heynes, Admin at White Gables Care Home

Thank you so much for such a lovely review, it is greatly appreciated.

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Current Review Score: 9.7 (9.693)

Overview of Review Score

The Review Score of 9.7 (9.693) out of 10 for White Gables Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.693 for White Gables Care Home is calculated as follows: ( (134 Excellents x 5) + (52 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 189 Ratings = 4.693

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for White Gables Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 May 2019

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (2)

Meet the Team (0)

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Frequently Asked Questions about White Gables Care Home

What types of Care is White Gables Care Home registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does White Gables Care Home have?

There are 37 Single Rooms.

What are the Facilities & Services at White Gables Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is White Gables Care Home to the centre of Felixstowe?

0.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact White Gables Care Home to verify any information. View our terms and conditions. White Gables Care Home has an Enhanced Service - more info.