White Gables Care Home

16 Stanley Road, Felixstowe IP11 7DE
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9.8 69 Reviews
  • White Gables Care Home, Felixstowe
White Gables Care Home is an ideal property for older and disabled adults to pursue a full and active daily lifestyle, at the same time as providing personalised care to suit the requirements of each individual.

There is good wheelchair access and assisted bathing for those with mobility issues, while good health and well-being is supported by a varied activities programme and numerous outings.

Residents have access to comfortable lounge and dining areas, including a quiet lounge, while traditional cooking is practised to support a healthy diet.
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Care Provided by White Gables Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 37 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1189 – £1256
  • Self-Funded Residential Dementia Care: £1189 – £1256
  • RESPITE Self-Funded Residential Care: £1189 – £1256
  • RESPITE Self-Funded Residential Dementia Care: £1189 – £1256

These prices are only a guideline, please contact White Gables Care Home to find out the exact price for your requirements.

Contact White Gables Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact White Gables Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Becky Maskell (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (37)
  • Couples/Companion Rooms (0)

White Gables Care Home Reviews (69)

9.8

White Gables Care Home has a Review Score of 9.8 (9.762) out of 10, based on 23 reviews in the last 2 years.
Over all time White Gables Care Home has 69 reviews.

Overall Experience
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Date Published
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Reviewer Connection to White Gables Care Home
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Total of 69, showing 1-20
Review from Pamela W (Resident) assisted by family/friend published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very well looked after. Friendly caring staff. Excellent activities especially Kate (drama). Good, regular food.
Comfortable and homely atmosphere.
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Review from Denise M (Resident) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy at White Gables and joining with all the activities.
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Review from Mary O (Resident) assisted by family/friend published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Now I cant do things for myself in my own home I like having things done for me. The staff are very friendly and helpful. I had such a good welcome when I came here in December 2024 when I could no longer cope at home on my own.
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Review from Christopher G (Partner of Resident) published on 26 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
After a long stay in hospital, my partner of 23+ years was unable to return home. Her daughter and l looked at several care options, and after visiting White Gables and talking to the manager and staff, made the decision to ask for a room there.,
It's a choice we are very glad we made. Her health,
mobility and general abilities vary day by day or hour by hour, and the staff are always happy to help with anything needed. They build up good relationships with residents,
The home also has a good relationship with the nearby Doctor's surgery, which operates weekly rounds to check on health conditions.
Staff also try hard to encourage residents to eat and drink when needed, although this can be very difficult.
From my personal viewpoint, I am especially pleased with the level of help I can get with information about her wellbeing, and this includes phone calls when medications are changed, or if an unusual incident happens.
Overall, I'm extremely pleased that she lives at White Gables.
Reply from Danielle Heynes, Administrator at White Gables Care HomeThank you ever so much for leaving such a kind review. It is greatly appreciated!
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Review from Claire M (Relative of Resident) published on 23 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff genuinely care about the residents and are polite and friendly. My father is always met with compassion and a caring soothing tones. This relates to bothering the care workers up to senior staff who are happy to rile up their sleeves and support my father when needed. They are always thinking
of ways to encourage and support him to engage and join in with activities.
Reply from Danielle Heynes, Administrator at White Gables Care HomeThank you so much for your kind words - we really appreciate them!
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Review from Edward W (Cousin of Resident) published on 22 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My cousin has been living at White Gables for seven years and she has always been incredibly happy with all the care and support she has received. Recently, her care and health needs have increased and I am very grateful for the excellent professional support that she has been given by all the staff.
I have been kept fully informed if the staff feel there are any concerns. I cannot praise White Gables enough for their care of my cousin.
Reply from Danielle Heynes, Administrator at White Gables Care HomeThank you for leaving such a positive review - it is greatly appreciated!
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Review from L S (Daughter of Resident) published on 22 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at White Gables for over six years. She has always been well cared for and treated with respect and compassion, regardless of which carer attends to her. White Gables have a professional approach to care yet feel like part of the family and treat my mum like the superstar that she
is. I've never visited without a friendly chat with staff and hearing stories of her adventures. The home ensures plenty of entertainment and outings if she chooses to join in, but are sensitive to those days that she'd rather be in her room. All in all, the staff are amazing and understand her needs and wishes. We're kept informed of any events that happen along the way, either by phone or email and never feel excluded from any aspect of her care. A huge thank you to White Gables and I'm eternally grateful that I chose the right place for my special Mum.
Reply from Danielle Heynes, Administrator at White Gables Care HomeThank you very much for taking the time to leave such a lovely review! It is greatly appreciated!
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Review from Wendy C (Daughter of Resident) published on 13 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been living at White Gables for a year now and my brother and I have nothing but praise for the way in which she has been cared for. She was welcomed by the staff from day one - as were we - and she has been cared for with consideration and kindness ever since. Any queries of mine have
been answered promptly and helpfully and have been of great help to assist Mum with her needs. The staff are incredibly friendly and nothing is too much trouble. I cannot recommend White Gables highly enough.
Reply from Danielle Heynes, Administrator at White Gables Care HomeThank you so much for leaving such a kind review - it is greatly appreciated!
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Review from Kathy E (Daughter of Resident) published on 2 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been living at White Gables for nearly 2 years. I am extremely happy with the way mum is cared for, especially lately as she has had some additional needs.
Nothing is too much trouble and all staff go above and beyond to ensure mum is as happy and as comfortable as possible. They are professional,
knowledgeable and kind.
Mum is treated with dignity and respect. I feel that she is cared for as an individual, with everyone taking the time to find out what she likes and dislikes, tailoring their care and support to her specific needs. Feedback from management and staff to me is excellent.
I can visit mum any time and we can sit in her room, lounge or garden.
There have been some great improvements lately with new flooring, chairs and garden furniture. The home is welcoming, clean and very friendly.
I highly recommend this beautiful home.
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Review from T P (Niece of Resident) published on 26 June 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Very happy with White Gables care home.
We are always greeted with a friendly face at the door when we arrive, and feel welcomed in the home.
Staff are approachable and will respond quickly to our questions and any concerns.
My Uncle is well cared for and we feel supported and I wouldn't hesitate
to recommend White Gables to others.
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Review from David W (Husband of Resident) published on 25 June 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
We as a family are pleased with care my wife is receiving, and she is quite content with facilities. Overall, all the staff are caring and helpful. The activities they put on are good and they seem to make sure everyone is included.
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Review from Alison R (Daughter of Resident) published on 2 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are exceptionally caring, very welcoming to visiting family, they are so kind.
When my mum was seriously ill they were truly amazing. Mum had all the extras she needed in terms of equipment eg special blue mattress type thing on her chair to stop bed sores.
The staff as always were so kind
caring, giving mum the dignity and respect they always show. She was on her bed when she needed to be.
Thankfully mum pulled round and is benefiting from all the great program of activities.
The wonderful staff make White Gables a home from home as much as possible.
Can't praise them enough.
Reply from Danielle Heynes, Administrator at White Gables Care HomeThank you so much for leaving such a lovely review. It is greatly appreciated!
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Review from Gemma B (Friend of Resident) published on 4 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
After my friend moved into White Gables in December 2024 she has been made very welcome also myself. The staff are all lovely and friendly and cater to the needs of my friend very well. Lovely rooms, very homely and the food is great! Very well organised establishment. Many thanks.
Reply from Danielle Heynes, Administrator at White Gables Care HomeThank you so much for leaving such a kind review! It is greatly appreciated!
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Review from C H (Daughter of Resident) published on 11 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident at White Gables for 9 months now. I am very happy with the care she receives, all the staff are lovely and are quick to respond if she needs help. White Gables has a very homely atmosphere and the staff are very welcoming, it definitely feels like my mum's own home. My mum
enjoys the food which is home-cooked and plentiful.
Reply from Dani Heynes, Admin at White Gables Care HomeThank you very much for leaving such a kind review and such lovely comment. It is appreciated very much!
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Review from S C (Daughter of Resident) published on 31 January 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
White Gables has a very warm and friendly atmosphere. I feel happy in the knowledge that my father is safe and well cared for. The staff are all very friendly and most seem very well trained in what they do. The food is excellent, very varied and nutritious. The activities are absolutely brilliant and
the activities lady is a credit to the place.
Reply from Dani Heynes, Admin at White Gables Care HomeThank you so much for taking the time to leave such a lovely review and such kind comments! It is greatly appreciated!
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Review from R T (Daughter of Resident) published on 31 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has lived happily at White Gables since 2018, it was a very difficult decision to make for the family, but because of her Dementia it was the best thing for her. The care has been excellent and she is very settled. I praise the Management and staff for their continued support and for providing
a warm and friendly environment for Mum.
Reply from Dani Heynes, Admin at White Gables Care HomeThank you so much for your kind words and for the lovely review. It is greatly appreciated!
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Review from D B (Daughter of Resident) published on 30 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I never have to worry about my mum being safe and cared for at White Gables, she is in excellent hands. If she ever needs medical help staff contact the doctor immediately. The staff are so supportive to us as a family and see to Mum's specific personal needs throughout the day. The carers have gone
out of their way to get to know my mum and what her interests are. White Gables is above all a happy place, full of smiles, laughter, kindness and understanding.
Reply from Dani Heynes, Admin at White Gables Care HomeThank you for your very kind words and your lovely review! It is greatly appreciated!
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Review from Fran F (Daughter-in-law of Resident) published on 30 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
2025 marked Mum's 5th year at White Gables, and she remains very happy living there. She is we think the oldest resident now and is much more frail, but we feel she is well cared for by staff who are fond of her. We are regularly told how well we did to find her such a lovely place.
Reply from Dani Heynes, Admin at White Gables Care HomeThank you for the lovely comments and kind review! It is greatly appreciated!
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Review from Stuart H (Son of Resident) published on 30 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum is very happy and well cared for by the amazing, friendly staff at White Gables. After rapidly going downhill at home she seems to be thriving both physically and mentally. I believe this is as a result of being well cared for and the general happy caring ethos at the home. I'm kept well informed
of any issues regarding my Mum and the staff are always happy to deal with any queries I may have. All in all a good experience for all.
Reply from Dani Heynes, Admin at White Gables Care HomeThank you for your kind words, and for leaving us such a lovely review! It is greatly appreciated!
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Review from Sheralee B (Daughter of Resident) published on 30 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved to White Gables in December 2024 following a difficult period of time being widowed, was struggling with loneliness and showing early signs of vascular dementia. White Gables came highly recommended to us by friends and neighbours alike. Every member of staff that we have had the pleasure
of communicating with have been wonderfully caring, compassionate and understanding of Mum. Mum is still in the early stages of settling into her long-term home, but each day is a positive and loving experience for her. She has entered into activities, church services and events that she would never have taken part in at her own home. It is an absolute pleasure to see her flourish emotionally, mentally and physically and, importantly, we know she is safe.
Reply from Dani Heynes, Admin at White Gables Care HomeThank you so much for your kind words, and your lovely review. It is very much appreciated!
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Current Review Score: 9.8 (9.762)

Overview of Review Score

The Review Score of 9.8 (9.762) out of 10 for White Gables Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.762 for White Gables Care Home is calculated as follows: ( (210 Excellents x 5) + (61 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 273 Ratings = 4.762
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for White Gables Care Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 May 2019

Overall Outstanding

  • Caring Outstanding
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about White Gables Care Home

What types of Care is White Gables Care Home registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does White Gables Care Home have?

There are 37 Single Rooms.

What are the Facilities & Services at White Gables Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is White Gables Care Home to the centre of Felixstowe?

0.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact White Gables Care Home to verify any information. View our terms and conditions. White Gables Care Home has an Enhanced Service - more info.