White Gables Care Home

16 Stanley Road, Felixstowe IP11 7DE
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9.7 65 Reviews
  • White Gables Care Home, Felixstowe
White Gables Care Home is an ideal property for older and disabled adults to pursue a full and active daily lifestyle, at the same time as providing personalised care to suit the requirements of each individual.

There is good wheelchair access and assisted bathing for those with mobility issues, while good health and well-being is supported by a varied activities programme and numerous outings.

Residents have access to comfortable lounge and dining areas, including a quiet lounge, while traditional cooking is practised to support a healthy diet.
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Care Provided by White Gables Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 37 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1189 – £1256
  • Self-Funded Residential Dementia Care: £1189 – £1256
  • RESPITE Self-Funded Residential Care: £1189 – £1256
  • RESPITE Self-Funded Residential Dementia Care: £1189 – £1256

These prices are only a guideline, please contact White Gables Care Home to find out the exact price for your requirements.

Contact White Gables Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact White Gables Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Becky Maskell (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (37)
  • Couples/Companion Rooms (0)

White Gables Care Home Reviews (65)

9.7

White Gables Care Home has a Review Score of 9.7 (9.739) out of 10, based on 19 reviews in the last 2 years.
Over all time White Gables Care Home has 65 reviews.

Overall Experience
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Date Published
  • 65
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Reviewer Connection to White Gables Care Home
  • 38
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Total of 65, showing 61-65
Review from Lynda H (Daughter of Resident) published on 30 November 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Before commencing my own review of White Gables I read my fellow reviewers’ comments. Their eloquent personal and detailed reviews echo completely my mum’s and my own experience of all the services consistently provided by the White Gables residential team. Specifically, I would highlight the following
descriptive words used above devoted/dedication, ‘home from home’, professional, expertise, compassion, good humour, treated as individual, family, dignity, first class, patient and tolerant, interesting activities, nutritious meals, care planning and emotional support.


I cannot recommend White Gables highly enough. As mum and I did, why not make an appointment to visit the home where like us you will make the assessment that White Gables is the only choice for residential care for you or your loved one.

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Review from Gill L (Daughter of Resident) published on 5 September 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care here is outstanding in every way. All the staff seem to love their work and are devoted to the residents. My mum had quite bad memory problems and difficulty walking, but from the moment she moved in, she felt she was at home. She was constantly saying how caring and wonderful everyone was.
The food was good and the care holistic caring for mind, body and spirit. I witnessed many interactions where the carers showed that they were concerned for her and wanted the best for her. During the last month or so, we wanted her cared for at the home and the manager and all the team made it quite clear that they were very happy for that to happen. They kept in touch by email with me as I lived too far away to pop in frequently. She had the best possible life for her last few months and the best possible death. It is impossible to say in words how loved my mother, sister and I felt and how grateful we are.
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Review from Sandra (Niece of Resident) published on 9 August 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt lived at White Gables for 3 ½ years, a real "home from home", a welcoming, comfortable, happy house where the quality of care is immediately obvious. The tasteful decor and furnishings throughout contribute much to the homely feel. The choice and quality of meals is impressive and a good range
of activities is on offer. The professionalism, expertise and understanding of the manageress are emulated by her staff, whose compassion, dedication, friendliness and good humour must make them second to none. My aunt often expressed how well she was looked after. Most importantly she felt that she was treated as an individual. Although my family live far from Felixstowe we visited regularly and felt part of the White Gables "family". The support we all received during visits in the final weeks of my aunt's life was very much appreciated and the way in which staff dealt with her end-of-life care, with such compassion and respect for her dignity, will never be forgotten.
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Review from Anne N (Daughter of Resident) published on 25 April 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum moved to White Gables in March 2015 and lived there very happily until she died in March 2016. I visited often as did many other members of my family and my Mum's friends. I found the care to be absolutely first class, the team are extremely dedicated, caring, patient and professional. Activities
are frequent and Mum joined in a lot. All the residents are always smartly dressed in very clean, pressed and coordinated outfits. The team always do all they can to ensure that all the residents are respected with their dignity preserved.
I am especially grateful for the care they showed my Mum during the last week of her life, Mum didn't want to go to hospital and the team ensured that she didn't have to go. I sat with Mum for most of the last week of her life and in addition to all the tasks the team had to complete for all the residents they checked on Mum (and me) at least once an hour (day and night) keeping us both as comfortable as possible. I strongly recommend White Gables.
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Review from Alison (Daughter of Resident) published on 21 January 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother lived at White Gables for 11 1/2 years. During her time there the care given by ALL members of staff was outstandingly good. All aspects of her life were given consideration - interesting activities daily, opportunities to go on visits, stimulating speakers and entertainment, nutritious varied
menus with plenty of choice and a clean, safe, warm home to live in. The regular residents and relatives meetings gave all stakeholders a chance to have a say in how things happened at the home.


The staff involved me in the care planning and, specifically, we were able to establish an end of life plan which was amazingly helpful to Mum and me. I was informed and consulted about any decisions needed to ensure that Mum was well cared for throughout the long time she lived at White Gables.


Over the time Mum was at White Gables, she gave the staff several challenges which were dealt with sensitively and appropriately. When she broke her ankle following a fall, she was unable to move herself and the staff enabled her to take a full part in the life of the home, in spite of her disability. They coped admirably with the demands she placed on them! Their patience and tolerance was astounding!!


At the end of her life, Mum was confined to her bed for over a month. I spent many hours with her and witnessed the professionalism and dedication of the staff. They treated her with dignity and respect. For a long period she was almost totally unresponsive and their care was amazing and I found it very touching. The support I was given during this long and very challenging time was unbelievable. Not only did the staff (care staff, cleaners, maintenance man, management and owners) give me emotional support but also ensured that I was fed and watered!


I really cannot praise the home and staff highly enough. Absolutely everyone employed there is professional, efficient and caring. I hope that if I have to go into care the same team will be there to look after me.

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Current Review Score: 9.7 (9.739)

Overview of Review Score

The Review Score of 9.7 (9.739) out of 10 for White Gables Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.764 for White Gables Care Home is calculated as follows: ( (174 Excellents x 5) + (49 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 225 Ratings = 4.764
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.975 Points relating to the number of positive Reviews for White Gables Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.975
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 May 2019

Overall Outstanding

  • Caring Outstanding
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (0)

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