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White Gables Care Home

16 Stanley Road, Felixstowe, Suffolk IP11 7DE
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As a family, we were always made to feel welcome in the home, as if it were an extension of our ownDeborah O(Daughter of Resident/Service User)
White Gables Care Home, Felixstowe
The food was freshly cooked and pleasantly presented with a varied menuIngrid S(Daughter of Resident/Service User)
White Gables Care Home, Felixstowe
I cannot praise the staff at this care home enough. They are helpful, friendly and very caring.Jacky E(Daughter of Resident/Service User)
White Gables Care Home, Felixstowe

White Gables Care Home is an ideal property for older and disabled adults to pursue a full and active daily lifestyle, at the same time as providing personalised care to suit the requirements of each individual.

There is good wheelchair access and assisted bathing for those with mobility issues, while good health and well-being is supported by a varied activities programme and numerous outings.

Residents have access to comfortable lounge and dining areas, including a quiet lounge, while traditional cooking is practised to support a healthy diet.

Care Provided by White Gables Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 37 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,292 - £1,331N/A

Contact White Gables Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Becky Maskell (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (37)

White Gables Care Home Reviews (69)

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9.8

White Gables Care Home has a Review Score of 9.8 (9.762) out of 10, based on 23 reviews in the last 2 years. Over all time White Gables Care Home has 69 reviews.

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Review from Ingrid S (Daughter of Resident) published on 5 March 2018 Submitted via Website
Overall Experience
Having visited my mum at White Gables for the last 2/3 years I made many observations. I soon came to the conclusion that this was the very best care facility for her. They provided as a whole staff, cleanliness, care, kindness and compassion not only to their residents but also to relatives. The sincere support was excellent.
The food was freshly cooked and pleasantly presented with a varied menu. Also emotional, spiritual and physical needs were given.

I would highly recommend a visit if you find yourself or family member in need of care.

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Review from Gill G (Daughter of Resident) published on 5 March 2018 Submitted via Website
Overall Experience
My mum and dad had Alzheimer's disease and eventually, we had to move them from their own home to White Gables. We were lucky that 2 rooms were available and White Gables staff made sure their transition from home to residential care went as smoothly as it could. The staff were so nice and so caring. When my dad died last year (January 2017), they did their utmost to give mum the love and comfort she needed.
I always felt very welcome visiting the home and my husband and I were able to celebrate Christmas and birthdays with mum and dad and in a room on our own or in a more private part of the dining room. Nothing was too much trouble.

I never worried about mum and knew she was in very capable hands. When dad died, the staff were there not only for me but especially for mum, showing such love and understanding. I have no regrets whatsoever in my parents' last years together and mum's time there on her own.

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Review from David S (Power of Attorney of Resident) published on 2 February 2018 Submitted via Website
Overall Experience

As attorney for the resident for many years, she was admitted in November 2003 after two enforced moves; one because a home closed and the second where the room was unsuitable. Despite deteriorating health over the years, I am convinced that, because of the excellent care given, she attained her 100th birthday a few months ago. Despite her circumstances, the staff still did their best to celebrate the occasion and it was only recently that she died. I was impressed by the compassionate reaction of the staff when dealing with the personal effects as they demonstrated their care and concern for her.

Senior staff were invariably available if needed both by telephone and email, and my wife (a trained nurse and former care home manager) was always impressed with the cleanliness and comfort of the resident, a lovely tidy room with records clearly showing regular attention in respect of diet and hydration.

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Review from Catherine O (Friend of Resident) published on 12 December 2017 Submitted via Website
Overall Experience

The care at White Gables is excellent. The staff are very friendly and patient and nothing is too much for them. There are numerous activities residents can be involved in if they wish and are able. The food is outstanding and efforts are made to accommodate any dietary requirements. There is a very good link with the local surgery, GPs, practice nurses etc. The end of life care for my friend was excellent and communication from staff was frequent and sympathetic.

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Review from Lynda H (Daughter of Resident) published on 30 November 2017 Submitted via Website
Overall Experience

Before commencing my own review of White Gables I read my fellow reviewers’ comments. Their eloquent personal and detailed reviews echo completely my mum’s and my own experience of all the services consistently provided by the White Gables residential team. Specifically, I would highlight the following descriptive words used above devoted/dedication, ‘home from home’, professional, expertise, compassion, good humour, treated as individual, family, dignity, first class, patient and tolerant, interesting activities, nutritious meals, care planning and emotional support.

I cannot recommend White Gables highly enough. As mum and I did, why not make an appointment to visit the home where like us you will make the assessment that White Gables is the only choice for residential care for you or your loved one.

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Review from Gill L (Daughter of Resident) published on 5 September 2017 Submitted via Website
Overall Experience

The care here is outstanding in every way. All the staff seem to love their work and are devoted to the residents. My mum had quite bad memory problems and difficulty walking, but from the moment she moved in, she felt she was at home. She was constantly saying how caring and wonderful everyone was. The food was good and the care holistic caring for mind, body and spirit. I witnessed many interactions where the carers showed that they were concerned for her and wanted the best for her. During the last month or so, we wanted her cared for at the home and the manager and all the team made it quite clear that they were very happy for that to happen. They kept in touch by email with me as I lived too far away to pop in frequently. She had the best possible life for her last few months and the best possible death. It is impossible to say in words how loved my mother, sister and I felt and how grateful we are.

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Review from Sandra (Niece of Resident) published on 9 August 2016 Submitted via Website
Overall Experience

My aunt lived at White Gables for 3 ½ years, a real "home from home", a welcoming, comfortable, happy house where the quality of care is immediately obvious. The tasteful decor and furnishings throughout contribute much to the homely feel. The choice and quality of meals is impressive and a good range of activities is on offer. The professionalism, expertise and understanding of the manageress are emulated by her staff, whose compassion, dedication, friendliness and good humour must make them second to none. My aunt often expressed how well she was looked after. Most importantly she felt that she was treated as an individual. Although my family live far from Felixstowe we visited regularly and felt part of the White Gables "family". The support we all received during visits in the final weeks of my aunt's life was very much appreciated and the way in which staff dealt with her end-of-life care, with such compassion and respect for her dignity, will never be forgotten.

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Review from Anne N (Daughter of Resident) published on 25 April 2016 Submitted via Website
Overall Experience
My Mum moved to White Gables in March 2015 and lived there very happily until she died in March 2016. I visited often as did many other members of my family and my Mum's friends. I found the care to be absolutely first class, the team are extremely dedicated, caring, patient and professional. Activities are frequent and Mum joined in a lot. All the residents are always smartly dressed in very clean, pressed and coordinated outfits. The team always do all they can to ensure that all the residents are respected with their dignity preserved.

I am especially grateful for the care they showed my Mum during the last week of her life, Mum didn't want to go to hospital and the team ensured that she didn't have to go. I sat with Mum for most of the last week of her life and in addition to all the tasks the team had to complete for all the residents they checked on Mum (and me) at least once an hour (day and night) keeping us both as comfortable as possible. I strongly recommend White Gables.

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Review from Alison (Daughter of Resident) published on 21 January 2016 Submitted via Website
Overall Experience

My mother lived at White Gables for 11 1/2 years. During her time there the care given by ALL members of staff was outstandingly good. All aspects of her life were given consideration - interesting activities daily, opportunities to go on visits, stimulating speakers and entertainment, nutritious varied menus with plenty of choice and a clean, safe, warm home to live in. The regular residents and relatives meetings gave all stakeholders a chance to have a say in how things happened at the home.

The staff involved me in the care planning and, specifically, we were able to establish an end of life plan which was amazingly helpful to Mum and me. I was informed and consulted about any decisions needed to ensure that Mum was well cared for throughout the long time she lived at White Gables.

Over the time Mum was at White Gables, she gave the staff several challenges which were dealt with sensitively and appropriately. When she broke her ankle following a fall, she was unable to move herself and the staff enabled her to take a full part in the life of the home, in spite of her disability. They coped admirably with the demands she placed on them! Their patience and tolerance was astounding!!

At the end of her life, Mum was confined to her bed for over a month. I spent many hours with her and witnessed the professionalism and dedication of the staff. They treated her with dignity and respect. For a long period she was almost totally unresponsive and their care was amazing and I found it very touching. The support I was given during this long and very challenging time was unbelievable. Not only did the staff (care staff, cleaners, maintenance man, management and owners) give me emotional support but also ensured that I was fed and watered!

I really cannot praise the home and staff highly enough. Absolutely everyone employed there is professional, efficient and caring. I hope that if I have to go into care the same team will be there to look after me.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 January 2026
Overall
Outstanding
  • CaringOutstanding
  • EffectiveGood
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (2)

Accreditations

There are no accreditations posted yet for White Gables Care Home.

Meet the Team (8)

Becky Maskell
Becky MaskellJob Title:Home Manager

Becky has 30 years of experience working in residential care at White Gables. She has worked in a variety of roles, ultimately leading to the acquisition of NVQ level 5 in Health and Social Care and appointment as Home Manager. Becky empowers the team by communicating clearly and encouraging innovative practice. She has always taken a particular interest in palliative care and infection control. Becky works collaboratively with external agencies, and she leads the team with her experience, enthusiasm and vigour, has an open-door policy, thus ensuring holistic care for all our residents in a homely atmosphere.

Becky enjoys socialising and watching local bands, visiting her family overseas, and is an avid reader of books of all genres.

Natasha Clifford
Natasha CliffordJob Title:Assistant Manager

"Tash has worked at White Gables for 15 years in numerous roles. Before this, she worked for one year as a carer in a hospice. She holds NVQ level 5 in Health and Social Care, and as a team leader, she mentors any new staff member through their induction period and promotes and expects high standards of care. Tash is approachable and empathetic and oversees the training programmes for all staff. She has a particular interest in both persons living with dementia and palliative care and holds a Dementia care coach certificate.

Tash shares her love of all music with the residents (and staff) and enjoys all sports as well as spending time with her family in their camper van exploring the great outdoors.

Caroline Osbourne
Caroline OsbourneJob Title:Deputy Manager

Caroline joined White Gables straight from school and has worked in various care roles for the past 23 years. She holds NVQ level 5 in Health and Social Care and is committed to delivering person-centred care. Caroline organises and leads the team, ensuring there is a positive culture within the home. She is accountable, prioritises, has integrity and is passionate about maintaining and improving standards within the home. Caroline leads the NVQ programme, which she supports and encourages staff to complete, offering advice and mentorship.

Caroline spends her free time with her family and enjoys weekends away by the coast. She regularly enjoys ten-pin bowling with friends.

Dawn Heeley
Dawn HeeleyJob Title:AdministratorJoined: 2025

Dawn joined White Gables in 2025 as an Administrator. She has an extensive background in the care industry of over 30 years on and off, having worked in other settings in a variety of roles.

Dawn works alongside Dani in the admin office and is equally passionate about ensuring that all records are completely up to date, and is very supportive of her colleagues. She is very knowledgeable on lots of different aspects of the home and prides herself on being an excellent communicator.

Dawn enjoys spending time with her Family and friends and enjoys travelling around Europe, is a budding gardener and enjoys taking the family dog Ted for long walks.

Dani Heynes
Dani HeynesJob Title:Administrator
Dani has worked for White Gables as an administrator for over 4 years. She holds a Level 3 Business & Administration, and before this, she was supporting organisations in a few different sectors, including education, charity and mental health.

Dani oversees the majority of paperwork within the home alongside Dawn Heeley, including staff, resident and financial records. She is passionate about GDPR and ensuring a smooth process from start to finish for all administrative processes. She also loves producing and completing spreadsheets!

Dani enjoys spending time with her young family, particularly doing arts and crafts and going on long walks with her children. She also enjoys reading books from all different genres.

Eddie Rossiter
Eddie RossiterJob Title:Facilities Manager

Eddie has worked at White Gables for the past 19 years. Before this, he gleaned a wealth of practical experience in engineering, landscaping and laminating. Eddie is very ‘hands on’, and his priority is minimising risk by keeping the home safe for the residents and staff and operationally ensuring compliance with the legislative requirements. He has established very good working relationships with local businesses that help support the home to maintain safety.

Eddie loves most sports and engages with residents about football and especially cricket. He is a disgruntled Manchester United supporter!

Sally King
Sally KingJob Title:Head of Housekeeping
Sally has worked at White Gables for 6 years, although she originally attained a National Diploma in Equine Management.

Sally organises and maintains cleanliness and safety in the home, ensuring a comfortable and healthy space for residents and staff. She leads her team by example and encourages them to engage and talk with the residents, considering it a privilege for her team to be able to assist residents when undertaking their duties. She is particularly empathetic towards residents living with dementia.

Sally volunteered at her local Church whilst being a ‘stay at home mum’ for several years, and she has run a toddler group for the past 20 years. She loves travelling, especially to Scotland, and does ultra running, her latest run being 47 miles around Lake Windermere.

Dawn Dale
Dawn DaleJob Title:Head of Catering

Dawn has worked at White Gables in the catering department for over 4 years. She holds NVQ level 3 in professional catering and level 2 in food hygiene and safety. She is organised and methodical in her approach to her food preparation and reviews the menu regularly with residents. She has introduced a seasonal menu with their input and delights in trying ‘anything new’, gaining feedback afterwards. Dawn meets all new residents to discuss their meal preferences and discuss how best they may be accommodated. She particularly enjoys cake-making and providing buffets on special occasions.

Dawn often travels to London’s West End shows and shares her experiences with residents and staff alike. She is also often heard singing in the kitchen!

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