Search...

White Gables Care Home

16 Stanley Road, Felixstowe, Suffolk IP11 7DE
White Gables Care Home Logo
Jobs
White Gables Care Home logo
As a family, we were always made to feel welcome in the home, as if it were an extension of our ownDeborah O(Daughter of Resident/Service User)
White Gables Care Home, Felixstowe
The food was freshly cooked and pleasantly presented with a varied menuIngrid S(Daughter of Resident/Service User)
White Gables Care Home, Felixstowe
I cannot praise the staff at this care home enough. They are helpful, friendly and very caring.Jacky E(Daughter of Resident/Service User)
White Gables Care Home, Felixstowe

White Gables Care Home is an ideal property for older and disabled adults to pursue a full and active daily lifestyle, at the same time as providing personalised care to suit the requirements of each individual.

There is good wheelchair access and assisted bathing for those with mobility issues, while good health and well-being is supported by a varied activities programme and numerous outings.

Residents have access to comfortable lounge and dining areas, including a quiet lounge, while traditional cooking is practised to support a healthy diet.

Care Provided by White Gables Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 37 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,292 - £1,331N/A

Contact White Gables Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Becky Maskell (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (37)

White Gables Care Home Reviews (69)

Submit a Review
9.8

White Gables Care Home has a Review Score of 9.8 (9.762) out of 10, based on 23 reviews in the last 2 years. Over all time White Gables Care Home has 69 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to White Gables Care Home
Loading...
Showing 69 reviews matching selected criteria
Review from Diane H (Niece of Resident) published on 29 January 2025 Submitted via Website
Overall Experience

My auntie is so happy and well cared for in White Gables. Staff are lovely, meals like a hotel and cater for all residents separately if needed, have even seen a glass of white wine going to a resident with their meal. I am notified if anything has happened or she has been seen by the doctor. Entertainment and activities very good also. An excellent home, as a family we are very happy.

Reply from Dani Heynes, Admin at White Gables Care Home

Thank you so much for your kind comments and your lovely review! It is greatly appreciated!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C J (Guardian of Resident) published on 28 January 2025 Submitted via Website
Overall Experience

They are very caring and compassionate keeping me informed of any changes. The home has a lovely family atmosphere very welcoming and clean. The staff are always friendly and aim to please. They listen to feedback from residents and implement change where possible. The menu is very varied nutritious and delicious!

Reply from Christina White, Admin at White Gables Care Home

Thank you so much for leaving us a lovely review! It is much appreciated

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Kim B (Power of Attorney of Resident) published on 28 January 2025 Submitted via Website
Overall Experience

Having had a difficult experience with another care home, the resident could hardly be happier than he is at White Gables and this is a great reassurance to me and his other attorneys. White Gables does not have the 'bells and whistles' - nor the price tag! - of a more modern purpose-built care home, but it does have a very caring ethos and the most wonderful staff that one could wish for. On one evening visit (and one can visit at any time of day), the tender care with which the staff led the residents to their rooms almost brought me to tears. The entertainment programme is engaging and varied. The home has a great relationship with the nearby GP surgery and a paramedic visits twice a week. Communications are excellent. I cannot recommend White Gables highly enough and, if they were still alive, it would be my top choice care home in Felixstowe for my own parents.

Reply from Dani Heynes, Admin at White Gables Care Home

Thank you for taking the time to leave us such a lovely review! It is greatly appreciated.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sue W (Daughter of Resident) published on 7 February 2023 Submitted via Website
Overall Experience
Mum has been a resident at White Gables since 2020 moving in during Covid restrictions. Mum suffers with dementia and needed daily support. It was a difficult decision for our family.
I was recommended White Gables by a friend. Her mother had been a resident there for eight years. She was very pleased with the care home. The staff are caring and sensitive towards mum's needs. She is settled and well looked after.
The communication has been excellent with regular email updates and monthly newsletters. We are able to visit anytime in the week and the carers are always friendly. There are daily activities for residents to take part in and relatives are invited along.

I would like to thank all the staff for their support and definitely recommend White Gables to those looking for a safe and homely place for their loved ones.

Reply from Dani Heynes, Admin at White Gables Care Home

Thank you so much for taking the time to leave us such a lovely review - much appreciated

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Richard P (Son of Resident) published on 6 February 2023 Submitted via Website
Overall Experience

Our mother is suffering from the effects of Alzheimer's and had got to the stage where she was unable to look after herself. We were concerned about putting her in a home but realised that she needed specialist care. We needn't have worried. White Gables has been wonderful in every sense, with the staff being particularly caring. Our mother settled in quickly and is very happy there. We cannot recommend White Gables enough.

Reply from Dani Heynes, Admin at White Gables Care Home

Thank you so much for such a lovely review. It is greatly appreciated.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Christopher R (Son of Resident) published on 30 January 2023 Submitted via Website
Overall Experience

As ever the staff were extremely welcoming and attentive to the needs of my mother and the other residents, many of whom were enjoying a quiz which was great to see. Thank you to the White Gables team.

Reply from Dani Heynes, Admin at White Gables Care Home

Thank you so much for such a lovely review, it is greatly appreciated.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Helen H (Daughter of Resident) published on 15 November 2022 Submitted via Website
Overall Experience
We're so lucky to have found White Gables. My mum went in for two weeks in January and decided she wanted to stay there. Mum was calling White Gables "home" very quickly.
The staff were all so lovely and caring, not only to Mum but to us, her family, as well. The fact that Mum called the staff her "Angels" shows how fond she was of them and how good they were to her.
I really appreciate the staff at White Gables and everything they did for Mum, they are a fabulous team of people who have caring in their hearts.

I can't recommend White Gables highly enough to anyone who is looking for a care home in Felixstowe for a loved one.

Reply from Dani Heynes, Admin at White Gables Care Home

Thank you so much for such a lovely review, it is greatly appreciated.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Vikki W (Great-Niece of Resident) published on 17 August 2022 Submitted via Website
Overall Experience

Such a lovely home and welcoming staff who care for my aunt so well. We visited today for my aunt's 102nd birthday! We had tea and a beautiful cake, she had a lovely time. Thank you to all the staff!

Reply from Dani Heynes, Administrator at White Gables Care Home

Many thanks for taking the time to review us, it is greatly appreciated.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from T P (Daughter of Resident) published on 13 March 2022 Submitted via Website
Overall Experience

My father has recently moved into White Gables after many years of independent living. He was very concerned about whether he would fit in and I have nothing but praise for how the manager and her team have made him feel welcome. Dad has settled in really well and has really come out of his shell in the time he has been there. I was so worried that he wouldn’t be happy away from his home but he surprises me every time I see him with his optimism and cheerfulness. He is a changed man. I can’t thank the staff enough for the care shown. It is, I think, much harder for men than women to make the move as so many care homes have very few male residents but White Gables really is a home from home.

Reply from Alison Hudson, Manager at White Gables Care Home

Thank you so much for taking the time to leave us a review - much appreciated.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Carol R (Daughter of Resident) published on 13 March 2022 Submitted via Website
Overall Experience

We will never be able to thank the manager and all the staff enough for taking our mum in as a resident in an emergency situation. Since August 2021, Mum has been looked after so very well and has settled in nicely. The entire team are so caring and work so hard to look after their residents. I know that my mum thinks the world of the team who look after her as do we, her family. We certainly chose the right residential care home for Mum and I wouldn’t hesitate to recommend White Gables to anyone.

Reply from Alison Hudson, Manager at White Gables Care Home

Thank you so much for leaving such a lovely review, much appreciated.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Nick H (Great-Nephew of Resident) published on 11 March 2022 Submitted via Website
Overall Experience
It is always difficult when a loved one has to go into a care home, it's a huge decision for a family to make. My great aunt went to White Gables and I am so relieved to see that she is happy, has a fantastic room and is well cared for.
The manager and her team run an extremely professional and friendly operation, nothing is too much trouble, the level of care is excellent and we as a family are regularly kept up to date via bulletins and newsletters.
I have always felt extremely welcome when visiting, the home is well-appointed and the staff are always helpful. The residents are all happy and there's always a full programme of events to keep everyone busy and entertained.
It is a credit to the team that they have kept Covid away from the residents and took the necessary measures needed to ensure the safety of all.

I would not hesitate to recommend White Gables to anyone faced with this tough decision and would like to thank the manager and her team for their professionalism and all they do.

Reply from Alison Hudson, Manager at White Gables Care Home

Thank you so much for your lovely review - greatly appreciated.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Steve B (Nephew of Resident) published on 4 March 2022 Submitted via Website
Overall Experience
Clean, efficient and nice staff.
Aunt seems happy there.

Facilities are good with activities for residents to enjoy if they wish to join in. Covid was managed well, we are kept informed in a timely manner by email and telephone.

Reply from Alison Hudson, Manager at White Gables Care Home

Many thanks for taking the time to review us, it is greatly appreciated.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Brenda R (Daughter of Resident) published on 4 March 2022 Submitted via Website
Overall Experience
I have nothing but praise for this team. My mum came for a trial and decided to stay. She loves all of the staff, her room is very comfortable and she likes the food.
I have to say the care team are so good, they really care and nothing is too much trouble either for us or for Mum.
We got very lucky with this care home at a time that could have been very difficult, but the team made it very easy.
They are attentive to Mum's needs and have already noticed small things very quickly that have saved Mum from being poorly.

I really cannot praise them enough, thank you for giving us the peace of mind that we were desperate to find and the right care for Mum.

Reply from Alison Hudson, Manager at White Gables Care Home

Thank you very much for such a lovely review, it is really appreciated.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from K L (Daughter of Resident) published on 14 December 2021 Submitted via Website
Overall Experience
We wanted to thank all the carers and staff for their amazing care of my father.
He suffered from dementia and we could not have asked for him to be in a better place. He was happy for his final year and was very well look after.
The food was all home cooked, rooms very clean and he was always dressed smart and care taken.
He was a proud person and he was treated with respect and great care.

I would highly recommend this home for any families that may be facing a tough decision for the care of their parents.

Reply from Alison Hudson, Manager at White Gables Care Home

Thank you very much for your kind review, it is greatly appreciated.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Isabelle F (Wife of Resident) published on 8 December 2021 Submitted via Website
Overall Experience
Prior to moving to White Gables from another care facility, my husband became withdrawn, sad, uncommunicative and lonely. Never leaving his room.
He very quickly settled in his new home in White Gables. He regularly goes downstairs and even stays a little in the lounge. The change in his life is great; he listens to music again, even plays scrabble. He interacts with us and laughs. All of this is a happy first in a very long time.

I cannot thank enough the management and the team of cheerful, understanding carers for the difference they have made to my husband and his family. We only wish we had done this much earlier!

Reply from Alison Hudson, Manager at White Gables Care Home

Thank you very much for your review, it is greatly appreciated.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from P F (Daughter of Resident) published on 3 December 2021 Submitted via Website
Overall Experience

We moved my father with advanced dementia to White Gables after a bad experience in a different home. He was becoming increasingly withdrawn, having multiple falls with worsening mobility, not eating well and complaining of non-specific pains. Within 3 days, and this has been sustained now for a few weeks, he was eating everything in front of him, socialising, leaving his room and no longer complaining of pain. He and my family have been treated with the utmost compassion and kindness. The carers take the time to understand his needs and get to know him properly, listening to us if we have advice. This is so important, especially when dealing with dementia. He is behaving as though White Gables is his home, a big difference from before.

Reply from Alison Hudson, Manager at White Gables Care Home

Thank you very much for the kind review you have left us, it is much appreciated.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Trisha H (Daughter of Resident) published on 20 September 2021 Submitted via Postal Card
Overall Experience

My mum came to White Gables Care Home for respite as her dementia was causing concern for her safety at home. She has been treated with kindness and compassion by all staff. Communication is excellent from the manager and care staff. Due to Covid restrictions, there is an appointments system in place with lateral flow testing. It all works extremely well. I cannot fault the place.

Reply from Alison Hudson, Manager at White Gables Care Home

Thank you so much for taking the time to leave a review - it is very much appreciated.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S B (Daughter of Resident) published on 15 September 2021 Submitted via Postal Card
Overall Experience
This review comes at a time during lockdown. So we have no other experience other than the restrictions at this time.

Our Mum has been very complimentary of all the care and support she has been given and can't rate them highly enough for their kindness at this time. When our father passed all the staff were very supportive and kind, always available and approachable in our time of need.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Heather C (Daughter of Resident) published on 12 August 2021 Submitted via Postal Card
Overall Experience

I am so thankful to the staff and management of White Gables Care Home for the care and love shown to my mum over the past two years. During the last six weeks of her life, she was so wonderfully nursed. This establishment is a family 'home from home' and I would have no hesitation in recommending White Gables Care Home for your loved ones.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Judith R (Daughter of Resident) published on 21 July 2021 Submitted via Website
Overall Experience

My Mum continues to be happy, content and settled at White Gables. In her own words, she says she is being very well looked after and I don’t need to worry about her. This is a huge relief to me and has been particularly over the last 18 months, as I live many miles away. This is thanks to the continued hard work and efforts of everyone in the team. They communicate well with the family and the range of activities has improved over the last few months. I have no hesitation in recommending White Gables.

Reply from Alison Hudson, Manager at White Gables Care Home

Thank you very much for your lovely review, it is very much appreciated.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 January 2026
Overall
Outstanding
  • CaringOutstanding
  • EffectiveGood
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for White Gables Care Home.

Upcoming Events

There are no upcoming events for White Gables Care Home.

Awards / Recognitions (2)

Accreditations

There are no accreditations posted yet for White Gables Care Home.

Meet the Team (8)

Becky Maskell
Becky MaskellJob Title:Home Manager

Becky has 30 years of experience working in residential care at White Gables. She has worked in a variety of roles, ultimately leading to the acquisition of NVQ level 5 in Health and Social Care and appointment as Home Manager. Becky empowers the team by communicating clearly and encouraging innovative practice. She has always taken a particular interest in palliative care and infection control. Becky works collaboratively with external agencies, and she leads the team with her experience, enthusiasm and vigour, has an open-door policy, thus ensuring holistic care for all our residents in a homely atmosphere.

Becky enjoys socialising and watching local bands, visiting her family overseas, and is an avid reader of books of all genres.

Natasha Clifford
Natasha CliffordJob Title:Assistant Manager

"Tash has worked at White Gables for 15 years in numerous roles. Before this, she worked for one year as a carer in a hospice. She holds NVQ level 5 in Health and Social Care, and as a team leader, she mentors any new staff member through their induction period and promotes and expects high standards of care. Tash is approachable and empathetic and oversees the training programmes for all staff. She has a particular interest in both persons living with dementia and palliative care and holds a Dementia care coach certificate.

Tash shares her love of all music with the residents (and staff) and enjoys all sports as well as spending time with her family in their camper van exploring the great outdoors.

Caroline Osbourne
Caroline OsbourneJob Title:Deputy Manager

Caroline joined White Gables straight from school and has worked in various care roles for the past 23 years. She holds NVQ level 5 in Health and Social Care and is committed to delivering person-centred care. Caroline organises and leads the team, ensuring there is a positive culture within the home. She is accountable, prioritises, has integrity and is passionate about maintaining and improving standards within the home. Caroline leads the NVQ programme, which she supports and encourages staff to complete, offering advice and mentorship.

Caroline spends her free time with her family and enjoys weekends away by the coast. She regularly enjoys ten-pin bowling with friends.

Dawn Heeley
Dawn HeeleyJob Title:AdministratorJoined: 2025

Dawn joined White Gables in 2025 as an Administrator. She has an extensive background in the care industry of over 30 years on and off, having worked in other settings in a variety of roles.

Dawn works alongside Dani in the admin office and is equally passionate about ensuring that all records are completely up to date, and is very supportive of her colleagues. She is very knowledgeable on lots of different aspects of the home and prides herself on being an excellent communicator.

Dawn enjoys spending time with her Family and friends and enjoys travelling around Europe, is a budding gardener and enjoys taking the family dog Ted for long walks.

Dani Heynes
Dani HeynesJob Title:Administrator
Dani has worked for White Gables as an administrator for over 4 years. She holds a Level 3 Business & Administration, and before this, she was supporting organisations in a few different sectors, including education, charity and mental health.

Dani oversees the majority of paperwork within the home alongside Dawn Heeley, including staff, resident and financial records. She is passionate about GDPR and ensuring a smooth process from start to finish for all administrative processes. She also loves producing and completing spreadsheets!

Dani enjoys spending time with her young family, particularly doing arts and crafts and going on long walks with her children. She also enjoys reading books from all different genres.

Eddie Rossiter
Eddie RossiterJob Title:Facilities Manager

Eddie has worked at White Gables for the past 19 years. Before this, he gleaned a wealth of practical experience in engineering, landscaping and laminating. Eddie is very ‘hands on’, and his priority is minimising risk by keeping the home safe for the residents and staff and operationally ensuring compliance with the legislative requirements. He has established very good working relationships with local businesses that help support the home to maintain safety.

Eddie loves most sports and engages with residents about football and especially cricket. He is a disgruntled Manchester United supporter!

Sally King
Sally KingJob Title:Head of Housekeeping
Sally has worked at White Gables for 6 years, although she originally attained a National Diploma in Equine Management.

Sally organises and maintains cleanliness and safety in the home, ensuring a comfortable and healthy space for residents and staff. She leads her team by example and encourages them to engage and talk with the residents, considering it a privilege for her team to be able to assist residents when undertaking their duties. She is particularly empathetic towards residents living with dementia.

Sally volunteered at her local Church whilst being a ‘stay at home mum’ for several years, and she has run a toddler group for the past 20 years. She loves travelling, especially to Scotland, and does ultra running, her latest run being 47 miles around Lake Windermere.

Dawn Dale
Dawn DaleJob Title:Head of Catering

Dawn has worked at White Gables in the catering department for over 4 years. She holds NVQ level 3 in professional catering and level 2 in food hygiene and safety. She is organised and methodical in her approach to her food preparation and reviews the menu regularly with residents. She has introduced a seasonal menu with their input and delights in trying ‘anything new’, gaining feedback afterwards. Dawn meets all new residents to discuss their meal preferences and discuss how best they may be accommodated. She particularly enjoys cake-making and providing buffets on special occasions.

Dawn often travels to London’s West End shows and shares her experiences with residents and staff alike. She is also often heard singing in the kitchen!

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact White Gables Care Home to verify any information. View our terms and conditions. White Gables Care Home has an Enhanced Service -more info.