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Fornham House

Fornham St Martin, Bury St Edmunds, Suffolk IP31 1SR
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I hope Fornham would have me back when I need it. Best food I ever had.J M(Resident / Service User)
Fornham House, Bury St Edmunds
My mum is very happy at Fornham House. She has made some friends and loves the staff and her room.Lorraine S(Daughter of Resident/Service User)
Fornham House, Bury St Edmunds
we were so pleased by the very evident care my mother is receiving, thank you.Patricia E(Daughter of Resident/Service User)
Fornham House, Bury St Edmunds

Fornham House is located just a couple of miles from Bury St Edmunds, in the pretty village of Fornham St Martin.

The home has extensive grounds with views over the surrounding countryside. The garden can be enjoyed by residents and visitors, with ample seating areas surrounded by colourful flower beds, mature trees, and a large pond with water features, aquatic plants and fish.

Fornham House provides seven lounges, including the...  

Care Provided by Fornham House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 88 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,200From £1,250
Residential Dementia CareFrom £1,200From £1,250

Contact Fornham House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Stuart Coleman (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 18+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (88)
  • Single Rooms with ensuite Wet Room (78)

Fornham House Reviews (113)

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9.6

Fornham House has a Review Score of 9.6 (9.646) out of 10, based on 20 reviews in the last 2 years. Over all time Fornham House has 113 reviews.

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Showing 113 reviews matching selected criteria
Review from Jan M (Niece of Resident) published on 12 November 2020 Submitted via Website
Overall Experience

I feel that Fordham House has dealt well with all the new rules and regulations in this difficult year, enabling the family to still see their relations. My Uncle is very happy with the care he is given from all staff.

Reply from Desireé Jooste, Home Manager at Fornham House

Thank you very much for taking the time to do a review for us. We are so proud to work with our lovely residents. Thank you for your constant support. We appreciate the review very, very much.

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Review from Patricia E (Daughter of Resident) published on 3 November 2020 Submitted via Postal Card
Overall Experience

We have been very impressed by the way in which the covid crisis has been managed. It has been reassuring to be kept so well informed while we have not been able to visit. When we could visit we were so pleased by the very evident care my mother is receiving, thank you.

Reply from Desireé Jooste, Home Manager at Fornham House

Thank you so much for taking the time to review our service. I feel blessed to work with such an amazing team at Fornham, and I know that we all just want the best for our residents.

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Review from Denise K (Daughter of Resident) published on 3 November 2020 Submitted via Postal Card
Overall Experience

This is a fantastic home. Everyone is so friendly and the care is outstanding. If I have any concerns they are dealt with straight away. I wouldn't want my mum to be anywhere else.

Reply from Desireé Jooste, Home Manager at Fornham House

What lovely thoughts! Thank you very much. Thank you for giving us such high accolades, I am truly humbled. I will share your comments with my colleagues at Fornham. I know how we all appreciate you making the effort. Stay safe.

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Review from J F (Daughter of Resident) published on 3 November 2020 Submitted via Postal Card
Overall Experience

Very caring towards my mum. Very friendly staff for Mum and us and great listeners to our concerns and helpful. A very caring home and very friendly home. The care and support for my mum and for us are outstanding and keeping everyone safe with this Covid-19. The home have been very helpful when phoning to ask about Mum and phoning us with any concerns, keeping us informed at all times.

Reply from Desireé Jooste, Home Manager at Fornham House

Thank you, thank you. Thank you for taking the time to do a review for Fornham House. We do not get it every day, but there is nothing more special than great feedback from a service user. This is so appreciated. We are all very proud to look after our very special residents. Please stay safe and stay strong.

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Review from Christine S (Daughter of Resident) published on 3 November 2020 Submitted via Postal Card
Overall Experience

According to my mum, I can only answer some of the questions because of Covid-19. Neither I nor any of the family have been inside Fornham House, I'm sad to say. But, Mum is safe, happy, likes all the staff and the food and loves being with you all and has made friends. The voices on the telephone are always friendly, cheerful and helpful and if they need to ring you back, they always do, which means a great deal. Fornham has given Mum and all of us peace of mind. I just wish we could all meet personally and chat. Thank you. She is so much better due to your care. Take care, stay safe, stay well, great newsletters.

Reply from Desireé Jooste, Home Manager at Fornham House

Such an honour! Amazing, thank you, thank you. I feel humbled to get such a detailed review and this means so much to all of us working at Fornham House. Thank you for trusting us with your loved one, I know how difficult this is and can only say thank you very much. Thank you for commenting on...  

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Review from M B (Daughter of Resident) published on 27 August 2020 Submitted via Postal Card
Overall Experience

My sister and I had a visit with our mother on the occasion of her 99th birthday. We were very impressed with the new visitor shelter, well thought out in the current (and likely future) COVID restrictions. Mother had had her hair done early, and the staff we all very helpful and attentive.

Reply from Desireé Jooste, Home Manager at Fornham House

Dear friends of Fornham. Thank you for taking the time to comment, especially on the visitor's pod. We are so happy that a new facility was made available for our visitors. It is lovely to see people visiting, even if it is outside. I think the best part of the pod is the appointment slots, which...  

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Review from Janet G (Daughter of Resident) published on 19 June 2020 Submitted via Website
Overall Experience

My mother resided in Fornham House for nearly four years. Sadly she died yesterday, and I would like to place on record my family’s appreciation for the outstanding love and care she received during the whole of her stay. Covid-19 has presented extreme difficulties for us all but knowing that our mother was being well looked after was very reassuring. Three members of staff and their team deserve a special mention for ensuring her final days were as comfortable as possible. They are all very special people who deserve so much more recognition for their dedication.

Reply from Desireé Jooste, Home Manager at Fornham House
We feel blessed having your mother in our home. She is already missed. Thank you for all your support, kindness and trust during the final three months of her life.
Thank you for taking the time to do this review. It is very much appreciated.

Please accept our sincerest condolences to the whole family.

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Review from D C (Granddaughter of Resident) published on 23 March 2020 Submitted via Postal Card
Overall Experience

Staff are all friendly and work incredibly hard. Management have always listened to requests or problems and carried out necessary changes or needs. Clothes are always washed to a high standard and the kitchen prepare varied and tasty meals and drinks. Good daily activities for all to join in. It would just be nice to see the staff be given a bit more time or more staff, to enable them to spend a bit more social time with their residents.

Reply from Desireé Jooste, Home Manager at Fornham House

Thank you for taking the time to review our service. We love working for our residents at Fornham House and are very proud to be part of such a loving community. Thank you.

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Review from Michael A (Son of Resident) published on 11 March 2020 Submitted via Postal Card
Overall Experience

More than happy with the level of care offered to my mother.

Reply from Desireé Jooste, Home Manager at Fornham House
Thank you for taking the time to review our service. Your review helps us to make improvements. Thank you for a very positive review, we value your effort.

Much appreciated.

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Review from Tim B (Son of Resident) published on 11 March 2020 Submitted via Postal Card
Overall Experience

My mother and father have been residents in Fornham House for two years. Throughout that time their health, in particular my father's, has deteriorated. The care received over this time has been exemplary by a highly professional team led by a truly lovely caring manager.

Reply from Desireé Jooste, Home Manager at Fornham House
Thank you for your very kind words, and for taking the time to review our service. This means such a great deal to all of the staff at Fornham House. I am proud to be a part of the team here and we are blessed to care for such amazing residents. Thank you for trusting us with your loved ones. This means so much to us all.

Thank you.

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Review from S P (Daughter of Resident) published on 3 March 2020 Submitted via Postal Card
Overall Experience

All very good - staff excellent, they are very caring. Better now new manager in situ.

Reply from Desireé Jooste, Home Manager at Fornham House

Thank you so much for taking the time to post a review for us. We value your feedback and will try to improve every time.

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Review from Kathleen G (Sister of Resident) published on 25 February 2020 Submitted via Postal Card
Overall Experience

The staff are always ready to help, even when they are busy. If you have any concerns regarding the resident's health, the doctor and nursing staff will be informed, reassure you and put your mind to rest. The dining room is very clean and there is a vase of flowers on the lovely, clean linen cloths on the tables with soft drinks. The staff who plan the activities are very pleasant and are full of ideas for every season which the residents join in. I would recommend this care home as the care is very good.

Reply from Desireé Jooste, Home Manager at Fornham House

Thank you very much for taking the time to review the service. We are very proud to be working at Fornham House, and appreciate your comments.

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Review from Robin A (Nephew of Resident) published on 25 February 2020 Submitted via Postal Card
Overall Experience

First visit very good impression.

Reply from Desireé Jooste, Home Manager at Fornham House

Thank you very, very much for this amazing review. I will share this with pride. Thank you for taking the time, it means so much to us.

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Review from N H (Daughter of Resident) published on 24 February 2020 Submitted via Postal Card
Overall Experience

My mother has recently moved to Fornham House, she has settled in well. The carers have been very attentive, learning her capabilities, needs, likes and dislikes. This team are very friendly and caring and always seem to go the extra mile.

Reply from Desireé Jooste, Home Manager at Fornham House

Thank you very much for taking the time to review our service. We are all very proud to work at Fornham House. We value feedback like this to ensure we always try to do better. Thank you.

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Review from Anthony W (Son of Resident) published on 21 February 2020 Submitted via Postal Card
Overall Experience

Very well run. Residents are made to feel good about themselves. Carers truly take an interest in the residents.

Reply from Desireé Jooste, Home Manager at Fornham House

Thank you very much for taking the time to review our service. We try daily to make a difference and your comments are appreciated.

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Review from Clifford R (Respite Resident) published on 21 February 2020 Submitted via Postal Card
Overall Experience

I have just spent two weeks at Fornham House. The experience was much better than I expected and the care was of a high level. My diet is basically pureed. All drinks must be thickened. The chef did his best to vary my diet and took the trouble to discuss this with me. The team of carers were obviously well managed and were quite strict, for example, in ensuring drugs were taken and at the right time. I was particularly impressed with the senior carers TLC.

Reply from Desireé Jooste, Home Manager at Fornham House

Thank you for taking the time to review our service. We are all super proud to work at Fornham House and we strive every day to make a difference. It was a pleasure having you in the home and please feel free to join us for a meal at the home. Desiree.

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Review from E C (Daughter of Resident) published on 19 February 2020 Submitted via Website
Overall Experience

My Mum has been a resident for just over two-years and is very well looked after. Since the new manager arrived, there have been one or two changes, all good. The only problem at the moment is car parking; as staff have no access to their car park. Hopefully, this will be resolved when the extension is finished.

Reply from Desireé Jooste, Home Manager at Fornham House

Thank you very much for your review and taking the time to rate our service. We value your input and can promise that the building so far is on time. Hopefully, all our parking issues will soon be resolved. Thank you again.

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Review from H F (Daughter of Resident) published on 10 February 2020 Submitted via Postal Card
Overall Experience

The care in this home is not just good but very good. My mother is well looked after. Food is very good. Staff are very good. To do this job you have to care.

Reply from Desireé Jooste, Home Manager at Fornham House

Thank you for taking the time to review our service. It means so much to all of us. We are always trying to do better, and your comments help us do just that. Thank you

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Review from J S (Sister-in-law of Resident) published on 10 February 2020 Submitted via Postal Card
Overall Experience

As this was only my second visit to Fornham House I can only briefly comment. Everyone was very welcoming, friendly and helpful. Everywhere was tidy and clean. My Sister in Law had a lovely big room and seemed very settled. She told me the food was excellent and everyone couldn't do enough to help her and would do anything for her. Overall everything seemed comfortable and accommodating.

Reply from Desireé Jooste, Home Manager at Fornham House

Thank you very much for taking the time to review our service. We appreciate this very much.

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Review from J R (Wife of Resident) published on 27 January 2020 Submitted via Postal Card
Overall Experience
As an emergency set-up, Fornham House staff could not have been more helpful, in fact helpful.

My husband was very well cared for in his 2 and a half weeks' stay. Staff - kind, friendly, helpful and welcoming.

Reply from Desireé Jooste, Home Manager at Fornham House
Thank you very much for taking the time to review the service. We are proud to work at Fornham and are genuinely humbled by your comment. I hope we will be able to help again in the future. We are part of the community, so please feel free to drop in to join in an activity or for a meal.
Kindest Regards

Desiree

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 March 2026
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (3) & Events (0)

News
  • 13 Nov 2024

    At Healthcare Homes, we believe in the power of nature and community to uplift and enhance the lives of our residents and service users. This year’s InBloom 2024 competition brought...

  • 14 Oct 2024

    On Friday, 6th September 2024, Healthcare Homes had the privilege of supporting the Rob George Foundation (RGF) at their annual golf day, hosted by Colchester Golf Club. The day was...

  • 14 Oct 2024

    On Friday, 6th September 2024, Healthcare Homes had the privilege of supporting the Rob George Foundation (RGF) at their annual golf day, hosted by Colchester Golf Club. The day was...

Upcoming Events

There are no upcoming events for Fornham House.

Awards / Recognitions (10)

Accreditations

There are no accreditations posted yet for Fornham House.

Meet the Team (8)

Stuart Coleman
Stuart ColemanJob Title:Home ManagerJoined: 2025

I love the positive atmosphere here and enjoy getting to know our residents and their families. It’s a joy to see the team providing such thoughtful care each day. I’ve completed my NVQ Level 5 in Leadership and Management, along with a range of other care-related qualifications and experience which I use everyday in my role at Fornham House.

Magda Plant
Magda PlantJob Title:Deputy ManagerJoined: 2012

I love coming to work each day, it really feels like a home from home. I’ve built great connections across the team and enjoy supporting residents from their very first day. I’ve completed my Level 5 in Adult Social Care and training in end-of-life care.

Daniel Phillips
Daniel PhillipsJob Title:Head Chef

"I believe that it's important to be able to form good relationships with people, be good at cooking, budgeting and menu planning to be a successful head chef in a care home. My favourite part of my day is cooking to a high standard and receiving positive feedback from residents."

Stephanie Peacock
Stephanie PeacockJob Title:Dementia Unit LeadJoined: 2019

The home has such a warm, friendly feel, it’s like being part of a big family, and we all work so well together. I enjoy caring for residents each day and supporting them through their individual dementia journeys. I’ve completed a pre-nursing course in Ireland and my NVQ Level 3 in Adult Social Care here in the UK.

Jemima Gaskin
Jemima GaskinJob Title:ReceptionistJoined: 2023

I have over six years of care experience, which has given me the knowledge and empathy to support people living with dementia. I really enjoy meeting new people and having conversations with our residents. It's amazing what you can learn from a simple chat. I enrich their lives by listening, being present, and building strong relationships with both residents and their families.

Roela Vaughan
Roela VaughanJob Title:AdministratorJoined: 2024

I’ve worked in the care industry since 2008, starting as a care assistant and progressing to Deputy Manager. After taking a break for family commitments, I’m really happy to be back doing what I love. I enjoy being there for residents and their families from the very beginning, helping them through the admission process and watching them settle and grow during their time with us. Building strong relationships is at the heart of what I do, and I take pride in making sure everything from contracts to care plans is handled smoothly and with care.

Mark Cummings
Mark CummingsJob Title:Maintenance LeadJoined: 2023

I love fixing things and working in a great team. With 30 years of ex-forces experience, plus a background in painting, decorating, gardening, and first response, I bring a wide range of skills to my role, and always make time for a chat or dance with the residents!

Annaka De Freitas
Annaka De FreitasJob Title:Activities CoordinatorJoined: 2022

I love making a difference in residents' lives and supporting their independence, whether it's with daily tasks, online shopping, or a friendly chat. With over 20 years in hospitality, I’m passionate about creating a warm and supportive environment.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Fornham House to verify any information. View our terms and conditions. Fornham House has an Enhanced Service -more info.