Fornham House

My husband was very well cared for in his 2 and a half weeks' stay. Staff - kind, friendly, helpful and welcoming.

The assessment helped us, based on the short period we have known it.

From the first engagement with Fornham House, I've been pleased with the attentiveness shown by all the staff with respect to my mother's care. The home in general and my mother's room in particular, are of a high standard. There have been some initial problems around inadequate furniture, local GP registration, and night-time assistance, but each of these is being worked through in a professional manner. Visits to Fornham House have been a real pleasure and we are pleasantly surprised at how quickly my mother has settled into a routine which suits her.

I find the staff very helpful. My mum has been here since February and she was not in a good place mentally but since September she has turned a corner thanks to the support of the staff and family.

I find Fornham House a friendly, nice place.

Thank you.

My father was only in the home for 8 months, after having several falls at home. He took a while to settle but did enjoy seeing the staff every day. He died very peacefully as really had given up due to his age. The staff have been so good to him, really fulfilling his needs. The management hasn’t been, as they couldn’t be bothered to ring my father's family or acknowledge the fact he had died to us. So we feel very let down by them. Didn’t let staff attend my fathers funeral.

However, management did not seem to pass details along the system and on collecting Dad the office had been taken over for a meeting and the poor lady was not allowed in to get any details for me or the amount owing. Not very satisfactory and I had said I would arrive early afternoon.

Mum loves Fornham House. The care she has received has been excellent. The staff are always willing to go the extra mile to ensure mum is happy. The food is of excellent quality and always a good varied menu. Whilst mum doesn't always participate in the resident's activities she takes every opportunity to get outside and look at the beautiful gardens. Now that mum is safe, secure and happy the rest of the family can enjoy mums company as often as is possible.

My sister was in another care home but since she has been in here she seems so much happier and she is always well presented and she joins in all the activities it has given her a purpose and she is very happy.

Overall excellent.

A very happy place despite it not being the easiest job.

Accommodation lovely, staff very friendly and obliging. Food is excellent, especially lunch. There are quiet areas as well as social. Selection of books and DVD's. Highly recommended.

The staff have been friendly and helpful and I appreciated the leeway allowed when it was decided that my brother needed to move to a different home.

I enjoyed my time here.

My mum has been a resident of Fornham House for nearly one year. The building itself is beautiful and every effort has been made to retain the traditional decor while still providing exceptional facilities for all the residents. The staff are amazing and nothing is too much trouble. My mum was very anxious when she first arrived but she is now much more settled because she feels safe and cared for. A great relief for all the family.

Very good.

I have had connections with this home for over two years. Have always had issues with it. The person I used to go and see two/three times a week has now sadly died. I have always kept a diary, so each time a problem or issue came up, would make a note of it. For the last three months that I was having contact with the home I left countless messages at reception for the manager to phone me never did I get a call. So either reception didn't pass on messages or the manager didn't bother to contact me. The family of my friend knew how I felt about things, but I said I wouldn't do anything until she was no longer with us. I have spoken to someone who has now advised I go to the QCC. I doubt this review will get posted!

Overall I think a good home for the price and staff caring is better than others I visited to get our friend settled. She is hopefully going to be alright.

Every member of staff has my upmost respect and thanks! When a loved one requires full-time care you become truly aware of how amazing these people are. Definitely real-life heroes. From the picturesque surroundings to the food and activities. I feel lucky that my loved one is in the caring hands of the staff at Fornham House.