Fornham House

Fornham St Martin, Bury St Edmunds IP31 1SR
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9.6 108 Reviews
  • Fornham House, Bury St Edmunds
Fornham House is located just a couple of miles from Bury St Edmunds, in the pretty village of Fornham St Martin. The home has extensive grounds with views over the surrounding countryside. The garden can be enjoyed by residents and visitors, with ample seating areas surrounded by colourful flower beds, mature trees, and a large pond with water features, aquatic plants and fish.

Fornham House provides seven lounges, including the Constable Lounge where many social activities take place, and these are complemented by patio and garden areas for summer outdoor relaxation. Accommodation is offered in generous, tastefully decorated single rooms (71 rooms in total), 63 of which have En-Suite facilities and 9 further with toilet and sink En-suite facilities, thereby providing residents with the necessary facilities for a quality life in later years. Although all rooms are fully furnished, residents are encouraged to bring items of furniture and personal possessions with them so that their room can be a true ‘home from home’.

The home now has a new purpose-built 17-bed extension. The design is beautiful, spacious yet intimate. It is safe, communal living at its best, with emphasis on individual care needs. Spacious corridors give accessibility from every area in the home, and allows residents to walk freely and safely. Access to the large decked area is gained through doors leading from the dining area. Doors in the corridor and lounge gives access to a peaceful, intimate indoor garden.

Residents are welcome to develop this garden further. This is where many residents will have the opportunity to potter at their hearts content. The beautiful soft colours of the walls and carpets will compliment all of your personal items, making it really feel like home.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 88 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1450
  • Self-Funded Residential Dementia Care: from £1450
  • RESPITE Self-Funded Residential Care: from £1450
  • RESPITE Self-Funded Residential Dementia Care: from £1450

These prices are only a guideline, please contact Fornham House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Stuart Coleman (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (88)
  • Single Rooms with ensuite Wet Room (78)

Fornham House Reviews (108)

Total of 108, showing 81-100
9.6

Fornham House has a Review Score of 9.6 (9.634) out of 10, based on 22 reviews in the last 2 years. Over all time Fornham House has 108 reviews.

Overall Experience

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Review from N W (Son of Resident) published on 26 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Home visit to ensure concerns and needs were agreed and in place. Staff welcoming, supportive, friendly and professional left us feeling confident that mum would be happy, comfortable and well looked after. That was confirmed when we collected mum.
She would happily/willingly live there permanently.
Thank
you.

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Review from T H (Daughter of Resident) assisted by family/friend published on 24 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has blossomed in the time that he has been with Farnham House. We are always treated with care, respect and courtesy as is my father. The staff are delightful and helpful. I would recommend Farnham House wholeheartedly.

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Review from Yvonne F (Friend of Resident) published on 20 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It seems to be a very caring establishment. All the staff that I met during my visit could not have been more caring and helpful. Especially the lovely young man!

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Review from Carolyn B (Daughter of Resident) published on 14 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is excellent. From my first meeting with management about Dad's placement, from hospital to care staff and all staff groups, we have all been treated so lovely.
Staff always greet you and the care Dad gets is superb. Dad is happy here and that makes Mum and I settled in our minds.
The
food is plentiful, rooms and common areas clean. Staff keep me updated on all aspects of Dad's care. Highly recommend this care home.

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Review from M M (Son of Resident) published on 8 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Have found Fornham House to be an excellent home. It is clean and as well run as can be in the current climate. Dad is well looked after and all of his needs are met. Food is very much to his liking and he enjoys banter with the staff. As a family, we have found that dad is much happier now he is in
company. He joins in some of the activities which are on offer. All in all, we are very pleased with Fornham House.

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Review from Roy H (Son of Resident) published on 3 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum spent the last year of her life at Fornham House Care Home. She was very happy there and her care was excellent. I am very grateful to all the staff there for taking such good care of her. I would have no hesitation in recommending them.

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Review from Brian W (Son of Resident) published on 15 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Situated in lovely grounds which are well looked after. Staff are very friendly with always a smile on their face. They also have a chat to everyone they meet. The care manager (or assistant not sure which) is very helpful and sorts out any problems you might have. Food is to mums likening as she does
not eat much. Could not wish for a better place for mum.

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Review from D B (Resident) published on 11 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have always been shown great friendliness by everyone in the home and been treated with the greatest respect. I am sorry there is such a big turnover of staff. The kitchen is good at offering me the small number of foods which I manage to swallow.


When I am ill, every effort is made for my recovery

which is great. I have had issues with some of the men from the agency, but the home makes an effort to please me over this.


I have a lovely room and the (18th century home is great, also the garden). I have been nicely looked after, the four years I have been here. I love the quizzes.

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Review from V C (Daughter of Resident) published on 26 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with everything that the staff have done to help my mum settle in after a spell in hospital.
This has resulted in her getting back to her old self in a relatively short period of time. Though Forbham House is not a nursing home, I am most impressed with the efficiency of the staff in getting
medical matters sorted out quickly and being informed so promptly about any falls or incidents my mum has had.
The home itself is ideally situated in a quiet, tranquil place which is very uplifting for all who visit and live there.

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Review from Pat C (Daughter of Resident) published on 10 April 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been looked after in this care home for the past three months and the care he has received has been outstanding. The staff are without exception caring and compassionate and have treated him with great dignity as his health has deteriorated.
The setting of the home is lovely, with carefully
tended gardens surrounding the property. The food is excellent and a full programme of activities is available. Relatives are welcome to visit at any time and questions about my father's care have been answered fully. District nurses call regularly and liaise well with the staff.
It is noticeable that residents seem happy and content.
This is a care home I would recommend with confidence.

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Review from Joe G (Resident) published on 28 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been a resident at Fornham House for just over two months and it is my intention to stay forever. The service is good, the staff are always helpful day and night. Food is good and always OK. The staff are there 24-hours and helpful.

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Review from Ross T (Son of Resident) published on 10 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father visited for three weeks respite care whilst family members were away. I was very pleased with the overall experience and so was my father. We will visit again and recommend to others.

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Review from V P (Niece of Resident) published on 31 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Very happy with the care provided. Great improvement since a new manager has started, my auntie is very happy here and content. Improvement with activities and now my auntie has a key worker.

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Review from Beryl W (Daughter of Resident) published on 6 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Although my mother only stayed at Fornham House for a short while, the love and care she received went well beyond our expectation. The staff were always cheerful respectful and willing to help in any way possible.

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Review from Peter (Son of Resident) published on 24 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The pleasant atmosphere in the home is always present whenever I visit. The staff are so friendly and always smiling. Occasionally my wife and I book in for dinner and this is always excellent, most delicious, nutritious and beautifully presented. The manager is extremely efficient with both authority
and friendliness, as a good manager should be. I cannot express how highly I think of Fornham House, and the management and staff in the way they care for my mother in particular, but also all of the residents. Thank you.

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Review from Windyman (Resident) published on 18 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Needed a care home due to Lymphoma and subsequent chemotherapy making it difficult to look after myself. Picked Fornham House in Feb 2015 as had a good reputation. Unfortunately standards were allowed to slip by lack of management until March 2016 when a new management team was appointed. After just
6 weeks there are marked signs of an improvement throughout the home and there is confidence that some of the lower marks given below will improve. That also explains the marking under "management" and why i'm unable to recommend this care provider to friends or family at this time.

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Review from Gill (Daughter-in-law of Resident) published on 17 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother-in-law lived at Fornham House for 20 months and was very well looked after. The staff were always patient, kind and caring especially when she first moved in and took some time to settle. We were fully involved with her care plan and had regular care reviews with the senior carers. She enjoyed
the daily activities and there was always something interesting going on. Relatives are often invited to join in and are welcome at any time. The food was excellent with frequent cups of tea which she enjoyed. After a month in hospital she returned to Fornham House but needed to be cared for in bed which the staff did and provided excellent care to her and were very supportive to us. It is a busy home but all the staff are very friendly and helpful and always try to do their best for the residents.

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Review from Pam K (Resident) published on 9 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been at Fornham for 3 months am getting used to it. On the 22/4/16 I had a really good day. Entertainment was brilliant.

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Review from Keith B (Son of Resident) published on 30 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident at Fornham House since the end of November 2015. The care she has received up to the present has been excellent, staff are always very helpful. My mothers personal carer always has been very informative with any issues as and when they have arisen. Meals are healthy and
of good quality, which has helped mother gain strength and 1 stone in weight. A monthly social program is always fully communicated to residents and friends and relatives - again staff who manage these events are excellent.

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Review from S P (Nephew of Resident) published on 16 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are hard working. They are very devoted. I cannot find a fault. Everything is ok and when I have a query it is always sorted out straight away. Nothing is a bother.

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Current Review Score: 9.6 (9.634)

Overview of Review Score

The Review Score of 9.6 (9.634) out of 10 for Fornham House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.634 for Fornham House is calculated as follows: ( (198 Excellents x 5) + (44 Goods x 4) + (4 Satisfactorys x 3) + (2 Poors x 2) + (9 Very Poors x 1) ) ÷ 257 Ratings = 4.634

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Fornham House is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 88 registered maximum number of service users is 17.6, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Dec 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

5 Bed Vacancies

posted 15 Aug 2025

We provide permanent and respite accommodation for individuals with residential, respite, palliative, residencial dementia care and specialist care needs. Our services include complete en suite rooms and basin with WC rooms. Additionally, we offer privately funded, local authority, and NHS-funded placements.

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Awards / Recognitions (9)

Meet the Team (9)

Stuart

Stuart Coleman

Job Title: Home Manager

Joined: 2025

I love the positive atmosphere here and enjoy getting to know our residents and their families. It’s a joy to see the team providing such thoughtful care each day. I’ve completed my NVQ Level 5 in Leadership and Management, along with a range of other care-related qualifications and experience which I use everyday in my role at Fornham House.

Magda

Magda Plant

Job Title: Assistant Manager

Joined: 2012

I love coming to work each day, it really feels like a home from home. I’ve built great connections across the team and enjoy supporting residents from their very first day. I’ve completed my Level 5 in Adult Social Care and training in end-of-life care.

Daniel

Daniel Phillips

Job Title: Head Chef

"I believe that it's important to be able to form good relationships with people, be good at cooking, budgeting and menu planning to be a successful head chef in a care home. My favourite part of my day is cooking to a high standard and receiving positive feedback from residents."

Stephanie

Stephanie Peacock

Job Title: Dementia Unit Lead

Joined: 2019

The home has such a warm, friendly feel, it’s like being part of a big family, and we all work so well together. I enjoy caring for residents each day and supporting them through their individual dementia journeys. I’ve completed a pre-nursing course in Ireland and my NVQ Level 3 in Adult Social Care here in the UK.

Charlie

Charlie Plant

Job Title: Unit Manager

Joined: 2018

I’ve built strong connections with healthcare professionals who support our residents, and I’m proud to be part of such a respectful and supportive team. I’ve completed my Level 3 in Adult Social Care, along with advanced training in End of Life care and Respect wishes. With over 10 years’ experience at Fornham House, I’ve grown a lot in my role and truly value the relationships I’ve built along the way.

Jemima

Jemima Gaskin

Job Title: Receptionist

Joined: 2023

I have over six years of care experience, which has given me the knowledge and empathy to support people living with dementia. I really enjoy meeting new people and having conversations with our residents. It's amazing what you can learn from a simple chat. I enrich their lives by listening, being present, and building strong relationships with both residents and their families.

Roela

Roela Vaughan

Job Title: Administrator

Joined: 2024

I’ve worked in the care industry since 2008, starting as a care assistant and progressing to Deputy Manager. After taking a break for family commitments, I’m really happy to be back doing what I love. I enjoy being there for residents and their families from the very beginning, helping them through the admission process and watching them settle and grow during their time with us. Building strong relationships is at the heart of what I do, and I take pride in making sure everything from contracts to care plans is handled smoothly and with care.

Mark

Mark Cummings

Job Title: Maintenance Lead

Joined: 2023

I love fixing things and working in a great team. With 30 years of ex-forces experience, plus a background in painting, decorating, gardening, and first response, I bring a wide range of skills to my role, and always make time for a chat or dance with the residents!

Annaka

Annaka De Freitas

Job Title: Front of House

Joined: 2022

I love making a difference in residents' lives and supporting their independence, whether it's with daily tasks, online shopping, or a friendly chat. With over 20 years in hospitality, I’m passionate about creating a warm and supportive environment.

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