Woodbridge Lodge Care Home

5 Burkitt Road, Woodbridge IP12 4JJ
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9.5 77 Reviews
  • Woodbridge Lodge Care Home, Woodbridge
Woodbridge Lodge Care Home is located a short walking distance from the town of Woodbridge in Suffolk. Situated away from the road, the home has large grounds for the residents to enjoy.

Woodbridge Lodge provides support to people who require long-term care and offers a homely living environment to all residents and service users.

Woodbridge Lodge aim to offer residents a relaxing ‘home-from-home’ that can be enjoyed by staff and visitors alike.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 32 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1200
  • Self-Funded Residential Dementia Care: from £1200
  • RESPITE Self-Funded Residential Care: from £1200
  • RESPITE Self-Funded Residential Dementia Care: from £1200

* Subject to assessment

These prices are only a guideline, please contact Woodbridge Lodge Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Bishnu Lamichhane (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2002

Room Information

  • Single Rooms (32)
  • Couples/Companion Rooms (0)

Woodbridge Lodge Care Home Reviews (77)

9.5

Woodbridge Lodge Care Home has a Review Score of 9.5 (9.529) out of 10, based on 32 reviews in the last 2 years.
Over all time Woodbridge Lodge Care Home has 77 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Woodbridge Lodge Care Home
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Total of 77, showing 21-40
Review from P M (Resident) published on 19 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have no complaints whatsoever. The staff have all been courteous, efficient and approachable. I suppose the Covid pandemic had an effect on taking us out, that has not improved very often recently. They have coped well with my being Coeliac, which limits what I can eat.
Reply from Woodbridge Manager, Home Manager at Woodbridge Lodge Care Home

Thank you for the lovely review. We have been on many trips out this year and have many more booked in, which I am sure you will enjoy. We continue to ensure that we can provide for all dietary needs and are happy that you feel as though you still receive a good variety of meals despite being coeliac.

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Review from Joan J (Resident) published on 19 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This was a completely new experience for me, not living independently and getting used to relying on other people more. However, all the staff here have been so kind and helpful in every way.
Reply from Woodbridge Manager, Home Manager at Woodbridge Lodge Care Home

Thank you for the review. Sometimes the transition into a care home can be difficult. We are happy to know that we have helped make it as smooth as possible and an overall positive experience.

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Review from Carol D (Respite Resident) published on 15 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Four weeks respite brought me here awaiting a surgeon's appointment. I was treated kindly, unable to care (wash) for myself and in considerable discomfort and pain. Going forward pain management gradually improved and weeks went by having appointments and finally a date for injections and now a date
for an operation has been received. I hope to return for after-op care.
Reply from Woodbridge Manager, Home Manager at Woodbridge Lodge Care Home

Thank you for the lovely review of our home. We are delighted to know that we were able to make you more comfortable during your stay here. It will be a pleasure welcoming you back before the operation.

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Review from J F (Son of Resident) published on 12 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been cared for by the staff at Woodbridge Lodge.
Could not have asked for more care, compassion and respect.
The whole family really appreciate the time that the staff here given to Dad.
Dad is always engaged in the activities going on in the home with such a great variety.
Reply from Woodbridge Manager, Home Manager at Woodbridge Lodge Care Home

Many thanks for submitting your review and we appreciate your kind words regarding the team's efforts. We are committed to continuous improvement and will gladly take any suggestions on board.

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Review from A D (Daughter of Resident) published on 2 August 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff at Woodbridge Lodge are to be commended. They have shown efficiency, empathy and caring towards my mother and me at a very difficult and challenging time, for which I will always be grateful. Providing good care is very demanding and I appreciate the interest and dignity shown to her when
time is not readily available. Thank you for your continued support.
Reply from Woodbridge Manager, Home Manager at Woodbridge Lodge Care Home

Thank you. Your kind words mean a lot to the team and motivate us to do even better.

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Review from C E (Son of Resident) published on 17 June 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Continue to be impressed by all the hard work of the carers and entertainment staff. Every effort is made to determine the needs of the residents, to try to make residents as happy as possible.
Reply from Woodbridge Manager, Home Manager at Woodbridge Lodge Care Home

Thank you; much appreciate your kind words. It certainly motivates the team to continue striving for excellence.

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Review from Julie F (Daughter of Resident) published on 17 June 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
During this time as Dad's requirements have changed, the team have responded so well to his needs, helping Dad to maintain his dignity and humour through a difficult time.
Reply from Woodbridge Manager, Home Manager at Woodbridge Lodge Care Home

Thank you so much for your positive words. It means a lot that our care made a difference. it was an honour to care for your father.

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Review from Susan G (Daughter of Resident) published on 11 June 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
There have been some good activities lately. It is great to see Mum enjoying herself and joining in when she can and when she can't, we are happy with the way staff encourage her by explaining what is going on. Catering is generally good even though it is not always appreciated. The staff are dedicated
and conscientious.
Reply from Woodbridge Manager, Home Manager at Woodbridge Lodge Care Home

Thank you Susan for your kind and encouraging words.

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Review from Brenda H (Cousin of Resident) published on 11 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The entire staff are always extremely helpful no matter how busy they are and clearly work as a team. Nothing is too much trouble.
Reply from Woodbridge Manager, Home Manager at Woodbridge Lodge Care Home

Thank you Brenda. All the team at Woodbridge Lodge is happy to assist you.

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Review from Peronelle B (Resident) published on 2 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came here with my husband in December 2022, sadly my husband died in March. All the staff were so kind and helpful and I never felt alone. The care/support is excellent and we are all treated with dignity and the management is first-class. I'm very happy in my bedroom with a lovely view over the big
school. The room is always clean. All food is excellent. The activities I really enjoy to take part in. It's very good value for money.
Reply from Woodbridge Manager, Home Manager at Woodbridge Lodge Care Home

Thank you for such warm and appreciative feedback, I will surely share this with the team. Home is happy to have you as family.

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Review from Richard D (Son of Resident) published on 2 January 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
It was nice to have a review meeting, been a while due to management changes. Lovely to see several relations at the meeting, was happy with the meeting and how it went. Stated many issues which needed sorting out. Very happy with the new management, sure the home will run better now, but time will
tell! Further meetings will show how progress will go. I have been in many homes from the 1960s to the present, so will be noting this home's progress. Progress so far is good.
Reply from Woodbridge Manager, Home Manager at Woodbridge Lodge Care Home

Thank you Richard for the positive feedback. It means a lot to the team, we continue to shine and progress.

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Review from A N (Respite Resident) published on 7 December 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
My husband who suffers from dementia stayed there for 2 weeks respite. Overall the care was very good although his mobility got worse due to being pushed about in the wheelchair due to the distance from his room to the main facilities. He is now back home and walks independently. I was not happy with
his clothes being mixed up with other residents.
Reply from Woodbridge Manager, Home Manager at Woodbridge Lodge Care Home

Thank you for taking the time to write your review. I am pleased to hear that you were happy with the care and support for your husband. We are sorry to hear about your experience regarding the laundry, pleased be assured it has been addressed with the team.

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Review from H K (Daughter of Resident) published on 31 May 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Woodbridge Lodge made a huge difference to my mum after a difficult time. She regained weight and her happy disposition returned. The home provided a bright, cheerful and caring environment where my mum was treated as an individual, making her own decisions and becoming friends with other residents.
As visitors, my partner and I felt welcomed and enjoyed visiting Mum.
Reply from Woodbridge Manager, Home Manager at Woodbridge Lodge Care Home

Thank you for taking the time to write your review. I am delighted to hear that your Mum was treated in a way that enabled her to thrive and that the environment was conducive for her happy disposition to return. Our staff work hard to ensure that we have a cheerful and caring environment and support residents to be as independent as they are able to be.

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Review from Kevin W (Son of Resident) published on 29 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my mother has been a resident at Woodbridge Lodge her wellbeing, happiness and health have improved beyond my greatest expectations. The staff are always welcoming and helpful.
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Review from G F (Daughter of Resident) published on 21 December 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We decided on Woodbridge Lodge for my elderly mother for respite care, after having an elbow replacement. The care home Manager arranged transport from the hospital to collect Mum for her stay with the Lodge. The staff go over and above with the patients. Mum's tablets are always administered on time
(Mum has Parkinsons'). An excellent well-run home for the elderly. Would definitely recommend it, Mum has made many friends.
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Review from J M (Resident) published on 5 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The stay at this home has been an eye opener. The staff are very good with all the residents and cannot do enough for you. Also the food is very good and well presented. Would recommend it to anyone.
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Review from S L (Resident) published on 5 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I really agree with all the nice girls and I wish them all the very best for the future. With all good wishes.
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Review from Hayley W (Wife of Resident) published on 23 September 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has been here for more than a year, surrounded by kind and caring staff - both for him and myself. It is a small, very personal home in beautiful surroundings, lovely buildings and beautiful gardens. It feels like a family, rather than an institution. I am confident that they always do their
very best to make him as comfortable as possible. Thank you.
Reply from Garry Toy, Managing Director - Family Office at Woodbridge Lodge Care Home

Thank you for your positive review. We aim to provide an excellent service that is underpinned by our family values and our belief that our residents should be cared for respectfully in surroundings that make them feel at home. It is very pleasing to learn that this fundamental aspect of the care we offer at Woodbridge Lodge has been recognised and your review will be shared with our wonderful staff team.

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Review from Stephanie S (Daughter of Resident) published on 13 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The first thing I noticed about Woodbridge Lodge is that it has a really nice friendly atmosphere. The residents use the lounge, conservatory and dining areas to socialise so they don't stay in their rooms all day like some care homes I have seen. The staff are lovely and always seem cheerful. My mum
has settled in well and she is well looked after.
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Review from Sharon P (Daughter of Resident) published on 10 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you so much for caring for my mother with compassion and kindness. My mother has difficulty swallowing and was still given loads of choices for food, to tempt her to eat. Staff managed to provide a room downstairs where she is very comfortable, with a lovely view of the beautiful garden and wildlife.
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Current Review Score: 9.5 (9.529)

Overview of Review Score

The Review Score of 9.5 (9.529) out of 10 for Woodbridge Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 32 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.529 for Woodbridge Lodge Care Home is calculated as follows: ( (229 Excellents x 5) + (133 Goods x 4) + (18 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 384 Ratings = 4.529
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Woodbridge Lodge Care Home is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 31 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Jun 2022

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (5)

Sinead

Sinead Lambert

Job Title: Home Manager

Sinead has been working in the care sector since 2015 and has experienced different roles. She is now a manager at Spring and finds it very fulfilling to make a positive impact on the residents, families, and staff. Spring feels like her second home and she loves working there.

Ed

Ed Lamb

Job Title: Deputy Manager

I have worked in care since the age of 16, working in many homes and various positions. I am now working at Woodbridge Lodge as Deputy Manager. The home has a lovely homely feel. We are always working to maintain the highest quality care, making sure all are comfortable and their holistic needs are met.


Outside work enjoy running, swimming and travelling.

Mel

Mel Moye

Job Title: Administrator

I have been in the administration role for about 18 years.


Before working for Kingsley I was an administrator for a local company and I was teaching swimming which I still do.


I love working at Woodbridge Lodge as the staff are all friendly and I enjoy being able to interact with the residents and their families. When I'm not at work I like being outside and keeping fit.

Rachel

Rachel Dye

Job Title: Activities & Lifestyle Co-ordinator

Before coming to Kingsley in 2022, I was at another care home in Woodbridge as a social engagement leader. This was a similar position but in a much larger home; what I love about Woodbridge Lodge is that it is a smaller home with a family-oriented feel about it. We are fortunate to have a great, supportive staff team here and lovely residents and families.


Outside work, I run my own cake business from home and regularly participate in charitable evenings. I am married with two children aged 19 and 20, both at university.

Samantha

Samantha Harvey

Job Title: Activities & Lifestyle Co-ordinator

I started my career in the care industry and soon realised that this was my passion, moving from care assistant roles to lifestyle coordinator. Woodbridge Lodge is a beautiful home and I love my role as lifestyle coordinator, supporting our residents and making every day bright, different and interesting for them. I am very passionate about my job and what I do.


Outside work, I enjoy taking part in charity running events with my husband and two children and also enjoy exploring the countryside.

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