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The Limes Retirement Home

Earlsford Road, Mellis, Eye, Suffolk IP23 8DY
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The staff are caring and patient with the residents. The meals are excellent.V S(Wife of Resident/Service User)
The Limes Retirement Home, Eye
Dad loves the gardens which are very serene.S M(Daughter of Resident/Service User)
The Limes Retirement Home, Eye
I feel happy and confident our Mum is in safe hands and is well cared for.J B(Daughter of Resident/Service User)
The Limes Retirement Home, Eye

The Limes Retirement Home is a privately-owned care home that is ideal for a wide range of care needs, including dementia care and palliative care.

The Limes is in the small village of Mellis, close to the Norfolk Suffolk border. The sleepy village and the home is surrounded by lush green common land. The home has a large, well maintained garden with flower beds, seating areas and animals, such as chickens,...  

Care Provided by The Limes Retirement Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 26 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Minibus or other transport
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,300From £1,300
Residential Dementia CareFrom £1,300From £1,300

Contact The Limes Retirement Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • The Limes Retirement Home Ltd
  • Private Owned

Person in charge

  • Kay Freeman(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (26)

Visiting

  • Visitors welcome at anytime.

Parking

  • Large gravel car park at the front of the home.

The Limes Retirement Home Reviews (48)

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9.5

The Limes Retirement Home has a Review Score of 9.5 (9.523) out of 10, based on 10 reviews in the last 2 years. Over all time The Limes Retirement Home has 48 reviews.

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Showing 48 reviews matching selected criteria
Review from Peter F (Husband of Resident) published on 18 May 2026 Submitted via Postal Card
Overall Experience

I find The Limes to be a very professionally run establishment very clean nice environment food and facilities excellent. Staff all very caring and respectful of all residents. They all do a wonderfull job of looking after people who can have mood swings and aren't always as gratefull and easy to deal with as they could be if I needed care yes please The Limes for me.

Reply from Kay Freeman, Manager at The Limes Retirement Home

Thank you Peter. Your wife is a pleasure to care for :)

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Review from Deborah B (Daughter of Resident) published on 13 May 2026 Submitted via Website
Overall Experience
We needed to find some respite care for my mother, and naturally we were very anxious about how she would settle in. However, from the moment we arrived and she was shown to her room, all of our worries quickly disappeared. The environment felt warm, welcoming, and reassuring-not just for my mother, but for our whole family.
The staff are truly exceptional. They are the friendliest and most compassionate people I have come across, and it's clear that they genuinely care about every resident. Nothing ever seems too much trouble for them, and they go above and beyond to make everyone feel comfortable, safe, and valued.

It was such a relief to see my mother treated with such kindness and dignity. Knowing she was in such capable and caring hands gave us complete peace of mind. I wouldn't hesitate to recommend this care home to anyone looking for high-quality, compassionate care for a loved one.

Reply from Kay Freeman, Manager at The Limes Retirement Home

Thank you Debbie. Your mum is so lovely. We all miss her :)

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Review from A M (Daughter-in-law of Resident) published on 13 April 2026 Submitted via Postal Card
Overall Experience

Home is warm and comfortable. Residents seem content and well cared for. Good facilities, very attentive staff and they are very friendly. Happy for relative to be cared for at this home.

Reply from Kay Freeman, Manager at The Limes Retirement Home

Thank you for your lovely comments. He is a pleasure to care for.

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Review from S C (Daughter of Resident) published on 16 March 2026 Submitted via Website
Overall Experience

My experience with The Limes Retirement home has been very positive. My father has been treated with care and has had a lovely calm warm environment for him to settle into. The staff are friendly and helpful. They obviously care about the residents which is clear to see with every visit I have made. I can not want for a better place for my father to be and he also agrees it is a lovely place and likes the staff. Definitely recommend.

Reply from Kay Freeman, Manager at The Limes Retirement Home

Thank you for your kind words. Your dad has settled in well

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Review from Trevor G (Son of Resident) published on 10 February 2026 Submitted via Postal Card
Overall Experience

Since my mum's admission into The Limes she has been extremely well cared for. Mum is safe, happy and healthy thanks to the excellent staff that care for her. My aunties is also very impressed with The Limes, clean tidy and frendly staff. 10/10 from the both of us. Keep up the food work. Mum loves you.

Reply from Kay Freeman, Manager at The Limes Retirement Home

Thanks Trevor. Your mum brings a smile to our faces every single day

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Review from Pamela A (Daughter of Resident) published on 29 January 2026 Submitted via Postal Card
Overall Experience

My dad has settled into the Limes very well, and it is clear that this is the right place for him and his needs at the stage of his life. The staff consistently show kindness, patience, and genuine respect, which has made a real difference to his comfort and confidence. He is treated with. dignity at all times, and that means a great deal to our family. His daily routine suits him well and provides the right balance of support and respect for his own wish for quiet.

Reply from Kay Freeman, Manager at The Limes Retirement Home

Thank you Pamela for you kind words. Your dad is a pleasure to look after

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Review from A L (Daughter of Resident) published on 29 January 2026 Submitted via Postal Card
Overall Experience

I have found care is good and staff are friendly and approachable.

Reply from Kay Freeman, Manager at The Limes Retirement Home

Thank you for your kind words, They are a pleasure to look after.

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Review from I F (Brother of Resident) published on 28 January 2026 Submitted via Website
Overall Experience
I find the Limes at Mellis a welcoming care home with a good atmosphere, also l like and appreciate the back outdoors. It has a large patio area with tables and pathway down to a meadow which my brother enjoys on a good weather day as unable to walk l can take him out in his wheelchair, he also enjoys having his morning coffee outside.
When I visit as l said, the staff are very welcoming and always cheerful which is very uplifting. I like that they are very attentive in keeping residents content dealing with whatever their needs may be, be it a large or small situation.
They were excellent recently when my brother was unwell, they called a doctor in which then led to a few days in hospital.

My brother has put bird feeders outside so from his window he can watch all the birds that visit ( and there is a lot) so this does give him an interest.

Reply from Kay Freeman, Manager at The Limes Retirement Home

Thank you Ivan for your lovely review. It's our pleasure looking after such a lovely gentleman

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Review from Clare B (Daughter of Resident) published on 22 January 2026 Submitted via Website
Overall Experience

My dad has been at the limes for nearly 2 years never had a problem and just recently dad had another mini stroke the staff were excellent with him and us the family kept us informed and more importantly have helped dad to gain a little bit of independence back which is very important for my dad he loves the food and the staff I personally couldn't wish for better carers to look after my dad

Reply from Kay Freeman, Manager at The Limes Retirement Home

Thank you Clare for your kind words. Your dad is a lovely gentleman and part of our family

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Review from Graham A (Son of Resident) published on 13 November 2024 Submitted via Website
Overall Experience

My father's been at The Limes for a year now and he's very happy there. The staff are helpful when I ask about him and they also keep me updated about his welfare so if my dad's happy then I'm happy. The care home is clean and tidy and the food always looks very tasty.

Reply from Kay Freeman, Manager at The Limes Retirement Home

Thank you for your kind words. Your dad is a pleasure to have at the home.

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Review from W F (Nephew of Resident) published on 1 August 2024 Submitted via Postal Card
Overall Experience

My aunt has been in The Limes for approximately 1 year. Although the home is basic, I find the staff very caring and attentive to the needs of all inhabitants. my aunt is a very straight talking individual and tells me she is happy with her level of care.

Reply from Kay Freeman, Manager at The Limes Retirement Home

Thank you for your kind words. Your auntie is such a lovely character.

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Review from V S (Wife of Resident) published on 29 July 2024 Submitted via Postal Card
Overall Experience

I am very happy with my husband's care at The Limes. He too is very happy and content. The staff are caring and patient with the residents. The meals are excellent.

Reply from Kay Freeman, Manager at The Limes Retirement Home

Thank you for your kind words; it's a pleasure to care for your husband.

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Review from J W (Son of Resident) published on 18 July 2024 Submitted via Postal Card
Overall Experience

When I visit my mother the staff are always friendly. She is well cared for and her room is always very clean.

Reply from Kay Freeman, Manager at The Limes Retirement Home

Thank you for this lovely review. It is a pleasure caring for your mum and seeing your family.

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Review from K Y (Daughter of Resident) published on 8 July 2024 Submitted via Postal Card
Overall Experience

My mum has been a resident at The Limes for about 18 months. I cannot praise the care home staff enough for how well they look after my mum. They are very kind and caring and have become like a second family to me. I am very grateful for everything that they do.

Reply from Kay Freeman, Manager at The Limes Retirement Home

Thank you for your lovely comments. We look forward to your visit. It's a pleasure caring for your mum.

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Review from S M (Daughter of Resident) published on 5 July 2024 Submitted via Postal Card
Overall Experience

Dad's new care home offers excellent care with compassionate staff, great facilities and engaging activities. The staff provide a welcoming environment and Dad loves the gardens which are very serene. The exercise classes and music events are all well received. I was worried about moving Dad into a new care home but the staff at The Limes took time to explain the process, reassure us and made Dad feel very welcome.

Reply from Kay Freeman, Manager at The Limes Retirement Home

Thank you for your lovely comments. It is such a pleasure looking after your dad.

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Review from L C (Daughter of Resident) published on 3 July 2024 Submitted via Website
Overall Experience
My parents were able to move together to the Limes when circumstances became too difficult for them to remain in their own home. The individual cottage they moved into allowed them to spend their last months together safe and secure in the knowledge that they were being cared for and their needs met 24/7, yet still maintaining some degree of independence.

The staff always appear happy and treat all the residents and visiting relatives with dignity and kindness. It is like one big family!

Reply from Kay Freeman, Manager at The Limes Retirement Home

Thank you for your kind words. It was a pleasure to care for them both.

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Review from Pat W (Wife of Resident) published on 6 September 2021 Submitted via Postal Card
Overall Experience

My husband was cared for at The Limes for the last nine months of his life, suffering with dementia. I highly recommend The Limes. The carers all showed my husband respect and kindness and he was content there, joining in activities when he was able to and enjoying the appetising home cooked food. The atmosphere of the home is warm and friendly and the garden is a beautiful place for the residents to enjoy.

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Review from J B (Daughter of Resident) published on 2 August 2021 Submitted via Postal Card
Overall Experience

Everyone who works at the Limes are friendly and caring people and have worked so hard to keep everyone safe, through Covid. I feel happy and confident our Mum is in safe hands and is well cared for.

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Review from K D (Daughter of Resident) published on 1 August 2021 Submitted via Postal Card
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We have been very pleased with the care my mother has received at The Limes. My mother is eating well and remains physically in good health considering her condition. Staff are always cheerful and helpful and have responded quickly to any concerns. The garden is lovely and sitting outside during visits in the summer is very pleasant - my mother loves the trees and flowers.

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Review from D W (Son of Resident) published on 19 July 2021 Submitted via Postal Card
Overall Experience

I have found the managers and staff very approachable. Under the covid circumstances, they have done exceptionally well keeping the virus out which in turn has given us confidence and peace of mind for which we are very, very grateful.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 May 2026
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (0)

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Frequently Asked Questions about The Limes Retirement Home

What types of Care is The Limes Retirement Home registered for?

Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Limes Retirement Home have?

There are 26 Single Rooms.

What are the Facilities & Services at The Limes Retirement Home?

Own Furniture if required, Pet Friendly (or by arrangement), Near Public Transport, Minibus or other transport, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is The Limes Retirement Home to the centre of Eye?

2.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Limes Retirement Home to verify any information. View our terms and conditions. The Limes Retirement Home has an Enhanced Service -more info.