
The staff are caring and patient with the residents. The meals are excellent.V S(Wife of Resident/Service User)

Dad loves the gardens which are very serene.S M(Daughter of Resident/Service User)

I feel happy and confident our Mum is in safe hands and is well cared for.J B(Daughter of Resident/Service User)

The staff are caring and patient with the residents. The meals are excellent.V S(Wife of Resident/Service User)

Dad loves the gardens which are very serene.S M(Daughter of Resident/Service User)

I feel happy and confident our Mum is in safe hands and is well cared for.J B(Daughter of Resident/Service User)

The Limes Retirement Home is a privately-owned care home that is ideal for a wide range of care needs, including dementia care and palliative care.
The Limes is in the small village of Mellis, close to the Norfolk Suffolk border. The sleepy village and the home is surrounded by lush green common land. The home has a large, well maintained garden with flower beds, seating areas and animals, such as chickens,...
Care Provided by The Limes Retirement Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 26 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Near Public Transport
- Minibus or other transport
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact The Limes Retirement Home for full pricing details and T&Cs.
Contact The Limes Retirement Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- The Limes Retirement Home Ltd
- Private Owned
Person in charge
- Kay Freeman(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (26)
Visiting
- Visitors welcome at anytime.
Parking
- Large gravel car park at the front of the home.
The Limes Retirement Home Reviews (48)
The Limes Retirement Home has a Review Score of 9.5 (9.523) out of 10, based on 10 reviews in the last 2 years.
Over all time The Limes Retirement Home has 48 reviews.
My mother has been a resident at The Limes Retirement Home for a few years and she has been very happy there. The staff are cheerful and caring and my mum enjoys the activities.
My mother has been a resident for five years. In that time she has always been very well looked after by the attentive and caring staff. The staff have been excellent throughout my mother's stay but especially over the last eighteen months, when family visits have been so restricted by the covid guidelines.
Every time I have been to the care home I have always been made welcome. It's always very clean and tidy, with no unpleasant smells. Whenever I have visited my mum she has always been very clean and tidy. The staff are always very helpful. I have had no worries about my mother as I know she is well cared for and looked after.
My mum has been living at The Limes for 3 1/2 years. She has been and still is well looked after and cared for. She enjoys the food and has lots of praise for all the carers. Covid restrictions has made it very difficult for her and the other residents but now visiting has been re-established it feels a bit more "back to normal". The management kept The Limes Covid free and have taken on board the Government restrictions and changes as they were introduced and although this obviously created extra workload for them they coped extremely well. I am very happy with the care provided.
My mother has been in The Limes for 6 years she suffered from advanced dementia. The care is of a very good standard. I feel my mother is well-liked and loved by the carers.
The Limes is located in a country setting and has adequate parking and a lovely, well cared for garden. It has a very low turnover of staff, which in itself says a lot. During Covid-19, the staff and managers have operated Covid secure practices and have managed to stay free of the virus. It is a warm, friendly care home that looks after my relative extremely well.
Thank you for your review and kind words, it has been a difficult time but everyone has pulled together and managed to keep the residents safe and happy, I am lucky to have such a great team.
If only we had known about The Limes when my mother-in-law needed 24hr care. The staff are friendly and caring. Many of them have worked at The Limes for years. The residents are very well looked after and treated as individuals. We really can't fault any aspect of my mothers care. Thank you to all the staff at The Limes.
My husband moved into The Limes Retirement Home in August after his Alzheimers began to deteriorate rapidly. He was made very welcome, his needs and preferences were soon learned by the staff, and he has settled in well. The staff quickly become known to me, and I am always greeted warmly on my almost daily visit. My husband enjoys many of the activities, especially visiting musicians and minibus trips. I feel he is safe and well-cared, for and that he has benefitted from the buzz of the people around him, so there has been an improvement in his spirit. He enjoys his visitors and usually has something to talk about.
My father moved into The Limes 2 months ago and settled in very quickly. He clearly enjoys and benefits from the friendly, homely atmosphere, and the activities provide welcome variety and stimulation. It has been a joy to see Dad engrossed in arts and crafts and armchair Zumba. He is enthusiastic about the minibus trips and entertainment, especially when it involves music. In recent years, Alzheimer’s has affected Dad’s characteristic sense of humour, but we have been delighted to notice this returning at The Limes. Gardening has always played a major role in Dad’s life so the garden here is a big plus and it is lovely that he can stroll around it whenever he wishes. The environment feels relaxed but safe, and the staff treat the residents with kindness and dignity. Dad has a lovely bright room and enjoys the company of others in the spacious lounge. He clearly looks forward to the home-cooked meals with pleasure. We are most grateful to the manager and staff for all they do!
Having looked at 5-6 care homes in the area that would be suitable for my 90-year-old mother, who has Alzheimer's, my husband and I decided that The Limes was the best home we had seen. It is a clean and friendly environment offering weekly entertainment and activities for the residents. The garden is lovely, and the mini-bus offering frequent trips out is a real bonus, enjoyed by my mother as her mind does not allow her to concentrate on the other activities she used to enjoy. The staff are very caring and helpful. Communication is excellent, with any issues being quickly addressed. My mother has presented some challenges, but these have been resolved and, since moving to The Limes at the end of May, she is now settled and happy. She is certainly well looked after. This gives me peace of mind, for which I thank the manager and her team.
I find The Limes a happy community and being able to visit my mother at any time is comforting. Refreshments are offered to visitors at the same time as the residents, enhancing the feeling of homeliness. The decision to place my mother in a residential home was extremely difficult, but her deteriorating health deemed it necessary; the care given by The Limes' staff is of such high order that I am confident she could not be in a better place.
The staff are so good with mum, she's 93 years old but the care they give her is so good, nothing too much trouble.
Good care home. Rooms are adequate and clean. Staff are friendly and helpful. Food is varied and nourishing. Activities are good.
The Limes Retirement Home is a very friendly place for my Dad to be cared for. He is happy and content and enjoys the homely environment, especially the meal times when all food is cooked fresh on the premises. I would certainly recommend this home to anyone with a loved one who needs 24-hour care.
New lounge has made a noticeable difference giving a larger, brighter, more spacious area for residents to relax.
My Mother finds the meals very much to her liking and enjoys the entertainment.
Her room whilst slightly dated is ideal as she feels more relaxed and at home in this type of environment. She has previously been in a more modern Care home and found that rather cold and less welcoming.
I appreciated the way you looked after my father at the end of his life.
There is a good ambience, the staff are all very friendly and the management is good.
I do think there could be more combined activities for the residents such as playing cards or board games which would stimulate them especially now there is more space following the extension of the lounge.
All in all, I have few complaints about the care home and would recommend it to anyone else.
Always found this care home very very good. My mother has been in there for eight years and is very well looked after. The meals are always cooked fresh every day to a high standard.
My mother has been a resident at The Lines for approximately four years. She has dementia and is 94 and unable to write a review. The staff are lovely. They are patient, kind, caring I compassionate and hard working. The physical environment is very pleasant when my mother needed to move to a larger ground floor room because her physical health level deteriorated a room was found very quickly. Following a long stay in hospital, she has received help from the staff sufficiently to walk again with their help.
Good standards of care - watchful.
Friendly and personal yet preserving the integrity of the patient.
The rural atmosphere gives a contemplative ambience.
Staff are ever present and helpful to residents and visitors.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 May 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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