Stradbroke Court

Green Drive, Lowestoft NR33 7JS
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9.7 35 Reviews
  • Stradbroke Court, Lowestoft
Stradbroke Court offers high-quality, individualised residential care for the elderly in a warm and homely setting. Located close to the centre of Lowestoft and the Suffolk Coastline, the purpose-built home has recently been refurbished. It is set in large secure grounds with impressive views of the surrounding woodlands and countryside.

Accommodation comprises of 43 furnished en-suite bedrooms, including four self-contained suites, spacious and modern communal lounges and dining areas, a hair and beauty salon and three enclosed courtyard gardens.

Residents are encouraged to lead an active and social lifestyle with the many organised activities and events that are available within the home, such as arts and crafts, bingo and quizzes. A variety of delicious, healthy home-cooked meals are prepared by the on-site catering team and residents can enjoy refreshments throughout the day.

They hold regular coffee mornings, a Dementia "Memory Lane Cafe" and regular events, and pride themselves on their activities and promotion of independence for all.

The care team at Stradbroke Court provide professional and friendly round the clock care, with a strong focus on respecting dignity and privacy at all times.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 43 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1320
  • Self-Funded Residential Dementia Care: from £1320
  • RESPITE Self-Funded Residential Care: from £1320
  • RESPITE Self-Funded Residential Dementia Care: from £1320

The weekly fees stated are only indicative and are subject to change, based on the level of needs and pre-admission assessment.

These prices are only a guideline, please contact Stradbroke Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Davina Button (Manager)

Local Authority / Social Services

Admission Criteria

  • Private
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 1

Room Information

  • Single Rooms (43)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (6)

Stradbroke Court Reviews (35)

Total of 35, showing 21-35
9.7

Stradbroke Court has a Review Score of 9.7 (9.657) out of 10, based on 15 reviews in the last 2 years. Over all time Stradbroke Court has 35 reviews.

Overall Experience

  • 28
  • 6
  • 1
  • 0
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Date Published

35
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Review from Nick O (Daughter of Resident) published on 20 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My lovely dad joined the wonderful care of Stradbroke Court in November 2019. Over the last 18 months or so, I really don’t know what we would have done and how we would have coped if it wasn’t for them.
The care and compassion he has received have been ‘beyond the call of duty’.
Dad celebrated his
90th Birthday in May 2020 during the lockdown, Dad has always been a keen football fan, and before we knew what was happening, he was receiving video calls from the players with memorabilia and even a cake; we were utterly blown away!
When myself and my sister toured the local care homes (with a clipboard in hand) searching for the one most suited to Dad’s needs, it turned out to be a very easy choice indeed, there really wasn’t any comparison.
We have been so very lucky as Stradbroke Court made the transition from Dad’s home to his new home stress-free for us, and for that, we are truly grateful.
Thank you.

Reply from Viktor Zak, Regional Manager at Stradbroke Court

We would like to thank you for your beautiful words of appreciation. Words like these, together with your dad's company and smile, give sense to what we do. Thank you.

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Review from Bronwen B (Daughter of Resident) published on 21 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can not express how grateful I was for the love & care that was shown to my dear mum from the day she moved in, in 2016 to the day she passed away in January this year 2020. My family & I were over whelmed with the support the staff showed to us at sad & difficult times. I personally feel the staff
are part of my extended family.

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Review from Paul W (Grandson of Resident) published on 14 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandfather had a brief but comfortable stay at Stradbroke Court which only lasted for a little over a month but the care that he was given was second to none during that time. I and my family were more than happy with the levels of care that he was given and the communications at all times were
fantastic, especially during the particularly difficult Coronavirus situation which made things difficult for all involved.

Reply from Viktor Zak, Regional Manager at Stradbroke Court

Thank you very much for your words of appreciation. We will ensure that these are shared with the care home and its team.

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Review from P B (Son of Resident) published on 31 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been at Stradbroke Court since September 2019. He has been very well looked after, Staff are all very good. There's a nice homely atmosphere. Everyone of the staff are very sociable. Nothing seems like too much trouble. Very clean and spacious for residents to walk around. Lovely gardens to
enjoy.

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Review from Colin F (Son of Resident) published on 30 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has dementia and the care provided by the staff at Stradbroke Court has been wonderful. They are friendly, happy to assist with any questions or queries we may have. They look after my father when he visits every day too and recently when he became unwell during a visit, they ensured he was
looked after and called for medical support. I cannot thank them enough - they are brilliant.

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Review from Emma P (Power of Attorney of Resident) published on 15 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Really happy with the care my aunty received.
Staff approachable with a "cannot do enough" attitude. The manager actually never seen in the office, but more likely to find her with residents and staff, around the home, working alongside staff and even making breakfasts or drinks!
The activity team
is brilliant. Granting wishes and constant one to one time.
Lovely food, real home-cooked meals.
Tea shop available for visitors in reception and a real community feel at events alongside the family feel of the home, where you never see a staff member without a smile on their face!

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Review from Deborah J (Power of Attorney of Resident) published on 15 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care of my mother, who without a shadow of a doubt, spent the most wonderful last year of her life here. Without a doubt, the staff are great, with the most person-centred, resident oriented. The Manager is brilliant. Attended to every little whim or concern, even in the middle of the night.
Carers go way above and beyond. Activities are creative and well thought out.
These staff work at this home because they love it, not just because its a job.

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Review from Ernest John B (Brother of Resident) published on 12 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister went into Stradbroke Court on July 31st 2018. She was greeted on arrival in a most warm and caring way. Her room was lovely, clean and all facilities. The home was a credit to the caring staff and food etc. Always bright and cheerful. Staff always at hand to be spoken to about her welfare.
She did deteriorate in later months (September) Went to hospital for extra care - returned to Stradbroke Court and then she died on October 2nd 2018. She could not have been better treated and gave my family great comfort.

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Review from Susan P (Daughter of Resident) published on 16 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been here for a few weeks now. The standard of care and attention to detail is excellent. Mother had been suffering from painful, intractable leg ulcers for several years. These with proper attention and regular dressing changes have healed completely.

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Review from Karen K (Daughter of Resident) published on 16 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Stradbroke court since December 2017 and has on come on leaps and bounds. The staff are very dedicated to there jobs and work very hard.

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Review from Glenys G (Daughter of Resident) published on 13 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been happy and settled since she has been here, the home is clean and staff are friendly, the food is good and lots of activities going on all the family are pleased with it.

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Review from Myriann P (Great-granddaughter of Resident) published on 12 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can not express how happy I am that I have moved my great-grandmother to Stradbroke Court care home. They were all so welcoming making her feel like she was at home as soon as she got there. She keeps commenting 'how lovely the staff are and she loves the food'. The care home is extremely clean and
has great facilities and I strongly believe the value is superb especially after seeing how great the care and support is. Once again, Thank you Stradbroke Court Care Home.

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Review from L P (Nephew of Resident) published on 23 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Can't fault home for food, cleanliness, staff etc. The problem lies with "human rights" staff can't force residents to eat, drink or leave their room to do activities but only encourage them. If, when you visit your relative and they have a smile on their face, they must be happy. My relative always
has a smile on her face. Need I say more.

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Review from Simone J (Granddaughter of Resident) published on 14 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Stradbroke looked after my grandmother at her end of life. The care was excellent and I cannot thank the staff enough for all they did.

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Review from Amanda B (Daughter of Resident) published on 7 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Super staff and facilities. Nothing is too much trouble and my mother is very settled and happy. Activities are very engaging. Food is good and varied.

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Current Review Score: 9.7 (9.657)

Overview of Review Score

The Review Score of 9.7 (9.657) out of 10 for Stradbroke Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.657 for Stradbroke Court is calculated as follows: ( (120 Excellents x 5) + (55 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 178 Ratings = 4.657

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Stradbroke Court is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Sep 2024

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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