Care Homes Owned by Kent Square Care Group (formerly APS Care Ltd)

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Kent Square Care Group (formerly APS Care Ltd) Locations (3)

3 Care Homes owned by Kent Square Care Group (formerly APS Care Ltd)
Burlingham House

Dell Corner Lane, North Burlingham, Norwich NR13 4EQ 

9.9 33 reviews
"Mum has been in Burlingham house for 5 months now and seems settled and happy.The staff are amazing, kind, compassionate, caring, funny…"   Read all 33 reviews
Location Type Care Home

Burlingham House is a beautiful historic Manor House, nestled within the Norfolk countryside. The team is proud to offer comprehensive services tailored to meet diverse needs, including Residential and Dementia Care for long-term residents, and Respite… Read more about Burlingham House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • Mental Health
  • 49 Rooms from £1,400 / week
Stradbroke Court

Green Drive, Lowestoft NR33 7JS 

9.7 35 reviews
"Very impressed with everything (cannot comment on value for money as I don't have the information). All the staff I have met whilst…"   Read all 35 reviews
Location Type Care Home

Stradbroke Court offers high-quality, individualised residential care for the elderly in a warm and homely setting. Located close to the centre of Lowestoft and the Suffolk Coastline, the purpose-built home has recently been refurbished. It is set in… Read more about Stradbroke Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 43 Rooms from £1,400 / week
Florence House

29/32 St Georges Street, Great Yarmouth NR30 2JX 

5 reviews
  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Younger Adults
  • Learning Disability / Autism
  • Mental Health
  • 27 Rooms from £850 / week

Kent Square Care Group (formerly APS Care Ltd) Reviews (73)

Reviews posted for members of Kent Square Care Group (formerly APS Care Ltd)

Overall Experience
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Date Published
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Reviewer Connection to Kent Square Care Group (formerly APS Care Ltd)
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Review of

Burlingham House

from J H (Daughter of Resident) published on 27 August 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been in Burlingham house for 5 months now and seems settled and happy.The staff are amazing, kind, compassionate, caring, funny and above all look after my Mum with respect. I feel the pressure taken off me and can now enjoy quality time with mum.They keep me informed of any/all changes in
mum's well-being. The choice of meals is great, and plenty of variety. They have plenty of activities to do , should they choose to participate. I feel happy that my mum is being well cared for with good people and a beautiful home to live in.
Reply from Angie Venables, Registered Manager at Burlingham House

Thank you so much for your kind and heartfelt words. We're absolutely delighted to hear that your mum is feeling settled and happy at Burlingham House. It means the world to our team to know that their care and compassion are making a positive difference not only for your mum but for you as well.

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Review of

Stradbroke Court

from James P (Wife of Resident) published on 9 June 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I think overall very good with a shortage of staff. Rooms are excellent and clean. One problem is that dinner is never on time. Second part - too long wait - finished meal 1.45 too long. No problem with the chef - helpful.
Reply from Davina Button, Home Manager at Stradbroke Court

Thank you for your feedback. We are working on ways to improve the service we provide and to make each day an enjoyable experience!

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Review of

Burlingham House

from Mandy G (Daughter of Resident) published on 28 May 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been a resident at Burlingham for around 4 months now she's settled in really quickly , all the staff are friendly and helpful they are looking after mum really well . She has a lovely room looking onto the garden and has different activities to do each day which I know she loves . It's a joy
to see her so settled in such a nice place . Thanks to all the team at Burlingham you really are a great bunch of people
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Review of

Burlingham House

from Jackie T (Daughter of Resident) published on 19 May 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has just returned from two weeks respite care and I cannot fault anything. The staff have all been absolutely amazing, so kind and caring and professional. Also, so accurate with a large amount of regular medication. Great food too, I'm told!
Thank you all, we would not hesitate to use
you again in the future should the need arise.
Reply from Angie Venables, Registered Manager at Burlingham House

Thank you so much for taking the time to review us - it truly means a lot. We're incredibly grateful for your kind words and support. Receiving such a wonderful review not only encourages our team but also helps others get to know what we strive to offer. Your feedback is greatly appreciated, and we're so glad we could provide a positive experience for you.

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Review of

Burlingham House

from Julie F (Daughter of Resident) published on 16 April 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
The care that my Mother received at Burlingham House. was excellent. I couldn't fault anything. The amazing staff are friendly, caring, nothing was too much trouble. The staff always welcomed you in with a smile. My goodness the food looked and smelted delicious. My Mother and other resident were always
clean and well presented.The Manager and Staff made my Mother feel welcome she soon became a part of their family.
I came to visit Mum weekly and I always felt happy when I left, knowing that she was happy.
Unfortunately mum's stay was only for 6+ weeks as she sadly passed away peacefully in her sleep.
The support, empathy provided at mum passing was amazing. If you are thinking of putting your loved one into a care home then I would recommend you put them into Burlingham House as this home deserves to rated as a 10
Reply from Angie Venables, Registered Manager at Burlingham House

Thankyou so much for your amazing review I will pass this onto my team.

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Review of

Stradbroke Court

from A P (Friend of Resident) published on 15 April 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very impressed with everything (cannot comment on value for money as I don't have the information). All the staff I have met whilst visiting my friend are all extremly helpful, pleasant, kind and efficient, both admin staff and care staff.
My friend might only be there temporarily for respite but everyone
has made her very welcome, have accommodated her needs and treated her with total kindness and respect.
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Review of

Stradbroke Court

from B P (Respite Resident) published on 14 April 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a resident for a time at Stradbroke Court, Lowestoft Suffolk, I would recommend for their kindness to everyone, always ready to help you for all your needs, nothing is too much trouble for them. The food was always at hand, and it was always delicious. The rooms were always clean, it is spotless.
All the staff are very friendly it feels like one big family, lots of entertainment. The surroundings of the property are delightful, it is a lovely place to stay.
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Review of

Stradbroke Court

from Linda L (Wife of Resident) published on 3 April 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very pleased with Stradbroke court my husband has now gone into he's new room which has been upgraded and looks lovely.The management and staff are very friendly.The home is always lovely and clean and very welcoming.Thankyou you all for what do a brilliant job.
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Review of

Stradbroke Court

from Ali C (Daughter of Resident) published on 2 April 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum moved into Stradbroke court march 6th,she came from hospital it was her first care home placement,she was very difficult in hospital.But the kind staff and management helped mum settle in very quickly.
The manager and her team are doing a fantastic job.
Reply from Davina Button, Home Manager at Stradbroke Court

Thankyou for your kind words, we strive to make the home a wonderful, warm and welcoming place!

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Review of

Stradbroke Court

from I C (Resident) published on 20 March 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I'm pleased with my room and the view from my window.
Reply from Davina Button, Home Manager at Stradbroke Court

We are really pleased you are happy! We do try every day to make everybody happy at Stradbroke Court!

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Review of

Stradbroke Court

from T P (Daughter of Resident) published on 20 March 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum feels safe and cared for. Staff are kind.
Reply from Davina Button, Home Manager at Stradbroke Court

We are really pleased your mum feels safe and cared for. We strive every day to improve ourselves, provide the highest quality care, and keep everybody safe, promoting choice, well-being and independence

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Review of

Stradbroke Court

from Peter W (Son of Resident) published on 19 March 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having only three months experience to go on, so far the service has been very good.
The accommodation is very clean and the staff very attentive and professional. My mother has settled in very well.
Reply from Davina Button, Home Manager at Stradbroke Court

Thankyou for your kind review. We try to make each day special for every resident through promoting their independence and wellbeing.

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Review of

Stradbroke Court

from Doreen P (Relative of Resident) published on 25 February 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very nice, tidy, pleasant, friendly staff. Bit of a job to get in and out but we know the staff are busy. Had a lovely coffee morning today. Car parking good most times.
Reply from Davina Button, Home Manager at Stradbroke Court

Thank you for your feedback, we are working on the wait time to get into the building! We aim for a welcoming and warm experience and are having many more coffee mornings and events within the home!

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Review of

Burlingham House

from L J (Friend of Resident) published on 10 February 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely amazing staff couldn't wish for better care and an amazing place
looking after my mum. Thank you to everyone. Done such an amazing job each and every one of you. Really couldn't wish for a better care home.
Reply from Angie Venables, Registered Manager at Burlingham House

We are so lucky to have such a dedicated and caring team. Thank you so much for this lovely review it is very much appreciated.

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Review of

Stradbroke Court

from P S (Friend of Resident) published on 23 January 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When visiting my friend, I found everyone very happy and helpful. Really kind and attentive, making her feel at ease and happy. Everywhere was spotless and clean.
Reply from Davina Button, Home Manager at Stradbroke Court

Thank you for your kind feedback, we strive daily to make the home a special place to be. The staff are dedicated to the home and the residents and really appreciate your kind words.

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Review of

Stradbroke Court

from David W (Son of Resident) published on 21 January 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Following the closure of another care home, my Mum moved into Stradbroke Court, she was welcomed with open arms which made the move so much easier than I expected. The staff are all lovely and helpful and the food is a huge improvement from the previous place. We can go at any time which with me working
is a great help, and we can also take our dog in which the residents seem to enjoy. Thank you to everyone involved.
Reply from Davina Button, Home Manager at Stradbroke Court

Thank you for your kind words. The staff appreciates all feedback. We strive every day to make the home a more beautiful, welcoming, and friendly place, and to provide high-quality care to all of our residents.

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Review of

Stradbroke Court

from Jennifer T (Wife of Resident) published on 21 January 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Stradbroke Court is providing excellent care for my husband. He has a newly refurbished room, and his food and drink requirements are monitored and linked to his medical needs. Most of all our family are thankful to the kind and dedicated team of carers. If there are any different health issues these
are always referred to the GP who visits regularly. He has benefitted recently from the use of a newly designed wheelchair. I am updated regularly by the admin team on email, newsletters, and posters about changes and activities. Regular meetings have enabled family and friends to ask questions about procedures and to contribute to ideas about changes and future activities. He and I am experiencing 'assisted living' at its best. Thank you.
Reply from Davina Button, Home Manager at Stradbroke Court

Thank you, the staff were really happy hearing your feedback. We have been trying as a team to make the home a more special place for people and loved ones; to create an inclusive atmosphere and environment, welcoming family and friends. We strive to improve daily and provide high-quality care at all times. Thank you.

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Review of

Stradbroke Court

from W B (Daughter of Resident) published on 16 January 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Care and support can't be faulted. Always treated with dignity and person-centred care. The food is excellent and the home is very clean. Changes implemented by the head office have resulted in a recent high turnover of staff. We hope that Mum's high quality of care will not deteriorate because of this.
The care staff are wonderful and need to be valued, appreciated, and perhaps paid more.
Reply from Davina Button, Home Manager at Stradbroke Court

Thank you. We strive each day to make the home a more wonderful place, to provide a high standard of care and to make every resident as happy and as comfortable as possible. We pride ourselves on our cleanliness and the standard of our meals, yet try every day to make everything even better. The staff always appreciate good feedback and I will ensure your positivity is passed along. Thank you.

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Review of

Stradbroke Court

from S L (Friend of Resident) published on 6 January 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our friend has gone through some difficult health issues but throughout she has been well cared for by the staff and shown much understanding and consideration.
Reply from Davina Button, Home Manager at Stradbroke Court

Thank you for your kind review, staff always appreciate having positive feedback.

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Review of

Stradbroke Court

from D M (Son of Resident) published on 28 November 2024
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Really pleased with how the staff looked after my Mother. The care and facilities have improved greatly since she first became a resident. We are happy with her care from the dedicated staff.
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Frequently Asked Questions about Kent Square Care Group (formerly APS Care Ltd)

Costs for care homes owned by Kent Square Care Group (formerly APS Care Ltd)

Average costs per week for care homes owned by Kent Square Care Group (formerly APS Care Ltd) by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Kent Square Care Group (formerly APS Care Ltd), based on 3 out of 3 settings.
Type of Care Provided Average Weekly Cost
Residential Care £1,217
Residential Dementia Care £1,400
All Care Types £1,217
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does Kent Square Care Group (formerly APS Care Ltd) own?

Kent Square Care Group (formerly APS Care Ltd) own 3 Care Homes.

Which Kent Square Care Group (formerly APS Care Ltd) Care Homes have the highest review score?

Burlingham House, Stradbroke Court & Florence House have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Kent Square Care Group (formerly APS Care Ltd) to verify any information. View our terms and conditions.