Care Homes Owned by Kent Square Care Group (formerly APS Care Ltd)
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Kent Square Care Group (formerly APS Care Ltd) Locations (3)
Burlingham House
9.7
34 reviews
Dell Corner Lane, North Burlingham, Norwich NR13 4EQ
"Burlingham House care home is an absolutely wonderful care facility. My dad had a bad fall and was discharged from hospital to Burlingham…" Read all 34 reviews
Location Type Care Home
Burlingham House is a beautiful historic Manor House, nestled within the Norfolk countryside. The team is proud to offer comprehensive services tailored to meet diverse needs, including Residential and Dementia Care for long-term residents, and Respite… Read more about Burlingham House
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Palliative Care
- Mental Health
- 49 Rooms
- from £1,320 / week
Stradbroke Court
9.6
38 reviews
Green Drive, Lowestoft NR33 7JS
"Despite the cold weather the staff at Stradbroke Court have continued to provide excellent care for John by attending to his health and…" Read all 38 reviews
Location Type Care Home
Stradbroke Court offers high-quality, individualised residential care for the elderly in a warm and homely setting. Located close to the centre of Lowestoft and the Suffolk Coastline, the purpose-built home has recently been refurbished. It is set in… Read more about Stradbroke Court
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Physical Disability
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- Eating Disorders
- Acquired Brain Injury
- 43 Rooms
- from £1,399 / week
Florence House
5 reviews
29/32 St Georges Street, Great Yarmouth NR30 2JX
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Younger Adults
- Learning Disability / Autism
- Mental Health
- 27 Rooms
- from £850 / week
Other Care Groups you may be interested in:
Kent Square Care Group (formerly APS Care Ltd) Reviews (77)
Reviews posted for members of Kent Square Care Group (formerly APS Care Ltd)
Review of
Stradbroke Court
from L L (Wife of Resident) published on 15 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am very satisfied with the care and the friendly atmosphere from all the staff.I am always made welcome if there is any problems they soon get in touch.The residents always enjoy the entertainment it is lovely to get them all together.The food is very good and a good choice,well done to the chef.I
do have my dinner there sometimes with my husband they always lay a table for us together which is lovely.Thankyou for all your hard work.
Reply from Davina Button, Home Manager at Stradbroke CourtThankyou for your lovely feedback, the staff will go above and beyond every day to ensure the best for everyone involved. We will pass your compliments along to the chef!! Thankyou
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Review of
Stradbroke Court
from Jennifer T (Wife of Resident) published on 15 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Despite the cold weather the staff at Stradbroke Court have continued to provide excellent care for John by attending to his health and care needs. We have been regularly informed of the Christmas and New Year activties and were welcomed to attend if possible, whilst reminding us of staying away if
we have any of our own health issues. The dining room facilities and meals provided take account of the different needs of the residents. John has enjoyed the musical entertainment. There has been hairdressing and optician inspections recently. Thank you.
Reply from Davina Button, Home Manager at Stradbroke CourtThankyou for your kind words; every day is a new experience and staff aim for the highest quality of care and communication to ensure the best possible atmosphere for residents and their loved ones
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Review of
Stradbroke Court
from Julie S (Daughter of Resident) published on 15 January 2026 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My mother joined stradbroke court in June 2025 of this year . She has dementia and needs 24 hour care. I feel the home meet the needs of the elderly and patients with dementia .
The activities provided keep their minds active and a chance to join in and mix with other residents. Also they can walk
The activities provided keep their minds active and a chance to join in and mix with other residents. Also they can walk
about the building safely and not confined to one room or a sitting in a chair all day Residents have their own room with a toilet and washing facilities. They have their own tele and never have to share the room giving them privacy and their own space.
They have a good balanced menu and choices for all .
All staff are pleasant ad polite ad are very helpful ad supporting. Family and friends can join their ones for lunch and made very welcome .
They have a good balanced menu and choices for all .
All staff are pleasant ad polite ad are very helpful ad supporting. Family and friends can join their ones for lunch and made very welcome .
Reply from Davina Button, Home Manager at Stradbroke CourtThankyou for the lovely feedback. We are lucky to have such a strong team who all enjoy making every day a new special experience for the residents. Having family and friends visit regularly brings so much joy to the residents and makes it feel even more like home from home.
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Review of
Stradbroke Court
from Alison C (Daughter of Resident) published on 8 December 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The home is very clean and provides good food and regular snacks. On the whole, the staff are friendly and care well for mum. We have had a few problems, but management always takes time to listen and solve issues. The activities lady is fantastic and provides entertainment and enrichment for the residents.
Reply from Davina Button, Home Manager at Stradbroke CourtThankyou for your feedback. We are continuously looking for new ideas and ways of working to enable us to improve ourselves and the service we provide.
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Review of
Stradbroke Court
from J H (Daughter of Resident) published on 24 October 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My dad has been in the home for a few weeks now. Initially, there was a few concerns he had, management got on top of this straight away and things were put in place to help my dad settle more.
The home has lots of different events on which is lovely to be a part of.
The food always looks amazing
The home has lots of different events on which is lovely to be a part of.
The food always looks amazing
and residents are well looked after.
Reply from Davina Button, Home Manager at Stradbroke CourtThankyou for your kind feedback, this is really appreciated. As a team we do work hard to ensure every concern is acted upon and rectified as soon as possible, and we continuously strive to learn and grow as a team to make the best environment we can for our residents and their loved ones
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Review of
Burlingham House
from Amanda L (Daughter of Resident) published on 16 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Burlingham House care home is an absolutely wonderful care facility.
My dad had a bad fall and was discharged from hospital to Burlingham House as he was at risk of further falls.
I cannot praise Angie, Layla, All the care staff and ancillary staff enough - they were all fantastic,
Dad was warmly
My dad had a bad fall and was discharged from hospital to Burlingham House as he was at risk of further falls.
I cannot praise Angie, Layla, All the care staff and ancillary staff enough - they were all fantastic,
Dad was warmly
welcomed from the moment he arrived and he was shown the utmost love and care from everyone who came into contact with him.
Devastatingly, dad suddenly passed way after a couple of weeks and the respect, dignity and kindness that was demostrated to dad and our family was outstanding in the very sad circumstances. Angie the Manager even came in to support us even though she was away on leave - she cut her holiday short to be there for us.
The grounds are beautiful and the rooms are spacious.
They made a very sad experience so much more bearable for us and I will be forever grateful
Devastatingly, dad suddenly passed way after a couple of weeks and the respect, dignity and kindness that was demostrated to dad and our family was outstanding in the very sad circumstances. Angie the Manager even came in to support us even though she was away on leave - she cut her holiday short to be there for us.
The grounds are beautiful and the rooms are spacious.
They made a very sad experience so much more bearable for us and I will be forever grateful
Reply from Angie Venables, Registered Manager at Burlingham HouseThankyou so much for this wonderful review. It was a pleasure looking after dad.
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Review of
Stradbroke Court
from Joyce M (Resident) published on 13 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Cannot find fault with the staff, they are very polite and helpful and happy. Happy staff make happy customers. Only one problem long time waiting for the alarm system to be repaired, as I feel unsure at night, as not working correctly.
Reply from Davina Button, Home Manager at Stradbroke CourtThankyou for your kind feedback, I know the staff go above and beyond every day to ensure the highest standard of care and service is provided. The alarm system for this room is in the process of being repaired, and enhanced welfare checks are currently in place
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Review of
Burlingham House
from J H (Daughter of Resident) published on 27 August 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum has been in Burlingham house for 5 months now and seems settled and happy.The staff are amazing, kind, compassionate, caring, funny and above all look after my Mum with respect. I feel the pressure taken off me and can now enjoy quality time with mum.They keep me informed of any/all changes in
mum's well-being. The choice of meals is great, and plenty of variety. They have plenty of activities to do , should they choose to participate. I feel happy that my mum is being well cared for with good people and a beautiful home to live in.
Reply from Angie Venables, Registered Manager at Burlingham HouseThank you so much for your kind and heartfelt words. We're absolutely delighted to hear that your mum is feeling settled and happy at Burlingham House. It means the world to our team to know that their care and compassion are making a positive difference not only for your mum but for you as well.
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Review of
Stradbroke Court
from James P (Wife of Resident) published on 9 June 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I think overall very good with a shortage of staff. Rooms are excellent and clean. One problem is that dinner is never on time. Second part - too long wait - finished meal 1.45 too long. No problem with the chef - helpful.
Reply from Davina Button, Home Manager at Stradbroke CourtThank you for your feedback. We are working on ways to improve the service we provide and to make each day an enjoyable experience!
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Review of
Burlingham House
from Mandy G (Daughter of Resident) published on 28 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum has been a resident at Burlingham for around 4 months now she's settled in really quickly , all the staff are friendly and helpful they are looking after mum really well . She has a lovely room looking onto the garden and has different activities to do each day which I know she loves . It's a joy
to see her so settled in such a nice place . Thanks to all the team at Burlingham you really are a great bunch of people
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Review of
Burlingham House
from Jackie T (Daughter of Resident) published on 19 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My dad has just returned from two weeks respite care and I cannot fault anything. The staff have all been absolutely amazing, so kind and caring and professional. Also, so accurate with a large amount of regular medication. Great food too, I'm told!
Thank you all, we would not hesitate to use
Thank you all, we would not hesitate to use
you again in the future should the need arise.
Reply from Angie Venables, Registered Manager at Burlingham HouseThank you so much for taking the time to review us - it truly means a lot. We're incredibly grateful for your kind words and support. Receiving such a wonderful review not only encourages our team but also helps others get to know what we strive to offer. Your feedback is greatly appreciated, and we're so glad we could provide a positive experience for you.
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Review of
Burlingham House
from Julie F (Daughter of Resident) published on 16 April 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The care that my Mother received at Burlingham House. was excellent. I couldn't fault anything. The amazing staff are friendly, caring, nothing was too much trouble. The staff always welcomed you in with a smile. My goodness the food looked and smelted delicious. My Mother and other resident were always
clean and well presented.The Manager and Staff made my Mother feel welcome she soon became a part of their family.
I came to visit Mum weekly and I always felt happy when I left, knowing that she was happy.
Unfortunately mum's stay was only for 6+ weeks as she sadly passed away peacefully in her sleep.
The support, empathy provided at mum passing was amazing. If you are thinking of putting your loved one into a care home then I would recommend you put them into Burlingham House as this home deserves to rated as a 10
I came to visit Mum weekly and I always felt happy when I left, knowing that she was happy.
Unfortunately mum's stay was only for 6+ weeks as she sadly passed away peacefully in her sleep.
The support, empathy provided at mum passing was amazing. If you are thinking of putting your loved one into a care home then I would recommend you put them into Burlingham House as this home deserves to rated as a 10
Reply from Angie Venables, Registered Manager at Burlingham HouseThankyou so much for your amazing review I will pass this onto my team.
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Review of
Stradbroke Court
from A P (Friend of Resident) published on 15 April 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very impressed with everything (cannot comment on value for money as I don't have the information). All the staff I have met whilst visiting my friend are all extremly helpful, pleasant, kind and efficient, both admin staff and care staff.
My friend might only be there temporarily for respite but everyone
My friend might only be there temporarily for respite but everyone
has made her very welcome, have accommodated her needs and treated her with total kindness and respect.
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Review of
Stradbroke Court
from B P (Respite Resident) published on 14 April 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
As a resident for a time at Stradbroke Court, Lowestoft Suffolk, I would recommend for their kindness to everyone, always ready to help you for all your needs, nothing is too much trouble for them. The food was always at hand, and it was always delicious. The rooms were always clean, it is spotless.
All the staff are very friendly it feels like one big family, lots of entertainment. The surroundings of the property are delightful, it is a lovely place to stay.
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Review of
Stradbroke Court
from I C (Resident) published on 20 March 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I'm pleased with my room and the view from my window.
Reply from Davina Button, Home Manager at Stradbroke CourtWe are really pleased you are happy! We do try every day to make everybody happy at Stradbroke Court!
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Review of
Stradbroke Court
from T P (Daughter of Resident) published on 20 March 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Mum feels safe and cared for. Staff are kind.
Reply from Davina Button, Home Manager at Stradbroke CourtWe are really pleased your mum feels safe and cared for. We strive every day to improve ourselves, provide the highest quality care, and keep everybody safe, promoting choice, well-being and independence
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Review of
Stradbroke Court
from Peter W (Son of Resident) published on 19 March 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Having only three months experience to go on, so far the service has been very good.
The accommodation is very clean and the staff very attentive and professional. My mother has settled in very well.
The accommodation is very clean and the staff very attentive and professional. My mother has settled in very well.
Reply from Davina Button, Home Manager at Stradbroke CourtThankyou for your kind review. We try to make each day special for every resident through promoting their independence and wellbeing.
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Review of
Stradbroke Court
from Doreen P (Relative of Resident) published on 25 February 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Very nice, tidy, pleasant, friendly staff. Bit of a job to get in and out but we know the staff are busy. Had a lovely coffee morning today. Car parking good most times.
Reply from Davina Button, Home Manager at Stradbroke CourtThank you for your feedback, we are working on the wait time to get into the building! We aim for a welcoming and warm experience and are having many more coffee mornings and events within the home!
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Review of
Burlingham House
from L J (Friend of Resident) published on 10 February 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Absolutely amazing staff couldn't wish for better care and an amazing place
looking after my mum. Thank you to everyone. Done such an amazing job each and every one of you. Really couldn't wish for a better care home.
looking after my mum. Thank you to everyone. Done such an amazing job each and every one of you. Really couldn't wish for a better care home.
Reply from Angie Venables, Registered Manager at Burlingham HouseWe are so lucky to have such a dedicated and caring team. Thank you so much for this lovely review it is very much appreciated.
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Review of
Stradbroke Court
from P S (Friend of Resident) published on 23 January 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
When visiting my friend, I found everyone very happy and helpful. Really kind and attentive, making her feel at ease and happy. Everywhere was spotless and clean.
Reply from Davina Button, Home Manager at Stradbroke CourtThank you for your kind feedback, we strive daily to make the home a special place to be. The staff are dedicated to the home and the residents and really appreciate your kind words.
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Frequently Asked Questions about Kent Square Care Group (formerly APS Care Ltd)
Costs for care homes owned by Kent Square Care Group (formerly APS Care Ltd)
Average costs per week for care homes owned by Kent Square Care Group (formerly APS Care Ltd) by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Kent Square Care Group (formerly APS Care Ltd), based on 3 out of 3 settings.
| Type of Care Provided | Average Weekly Cost |
|---|---|
| Residential Care | £1,190 |
| Residential Dementia Care | £1,360 |
| All Care Types | £1,190 |
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.
How many Care Homes does Kent Square Care Group (formerly APS Care Ltd) own?
Kent Square Care Group (formerly APS Care Ltd) own 3 Care Homes.
Which Kent Square Care Group (formerly APS Care Ltd) Care Homes have the highest review score?
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Kent Square Care Group (formerly APS Care Ltd) to verify any information. View our terms and conditions.