Florence House

29/32 St Georges Street, Great Yarmouth NR30 2JX
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5 Reviews
  • Florence House, Great Yarmouth
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Care Provided

Primary Care Categories

  • Older Person Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 27 Service Users

Other Care Provided

  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Residents Kitchenette
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £850 – £1299
  • RESPITE Self-Funded Residential Care: £850 – £1300

These prices are only a guideline, please contact Florence House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Amy Parker20 (Manager)

Local Authority / Social Services

Admission Criteria

  • Local Council funding
  • Ages 18+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 4

Room Information

  • Single Rooms (27)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (20)

Visiting

  • Visitors are welcome at anytime.

Parking

  • there is no onsite parking however you are able to park in the street nearby.

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Florence House Reviews (5)

Over all time Florence House has 5 reviews.

Overall Experience
  • 1
  • 3
  • 1
  • 0
  • 0
Date Published
  • 5
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  • 5
Reviewer Connection to Florence House
  • 3
  • 1
  • 1
Total of 5, showing 1-5
Review from J M (Friend of Resident) published on 24 February 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Outstanding care and compassion shown to my friend and all the other residents during a very difficult time. Good activities offered to combat lockdown rules. Excellent, caring staff and well-organised manager, who was always available for a chat.
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Review from M E (Resident) published on 16 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
During this difficult time, the staff have kept all the resident entertained and safe. The activities have been plentiful. The staff are extremely helpful and keeping us all comforted. They have kept our families up to date and had lots of phone calls.
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Review from J G (Resident) published on 21 January 2020 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I have been here for 3 years and 2 months. I like my bedroom and another reason for being here is medication. My treatment by staff has been satisfactory. Old people's homes probably would not suit me, in case of fire I have been told staff would come to me that is what they are there for. Food varies
in quality, Florence House is always short-staffed at the moment. Fees are high but there are a lot of staff to be paid and central heating costs a lot.
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Review from H K (Resident) published on 3 January 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall satisfactory. Smoking situation frustrating. Overall, staff members very good.
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Review from Rosemary G (Sister of Resident) published on 3 January 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My brother moved to Florence House, about three years ago, where he was welcomed into a spacious room where he was able to accommodate his library. The meals are a big hit with my brother and visitors are made welcome with available tea or coffee.
The manager and staff have a genuine care and empathy
with the residents and have recently had an addition of a spaniel who is a big hit with the residents.
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  • Treated with Dignity
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  • Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 May 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Florence House

What types of Care is Florence House registered for?

Older Person Care, Learning Disability / Autism, Mental Health Condition & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Florence House have?

There are 27 Single Rooms.

What are the Facilities & Services at Florence House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Wheelchair Access, Residents Kitchenette & Television point in own room are some of the Facilities & Services.

How far is Florence House to the centre of Great Yarmouth?

0.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Florence House to verify any information. View our terms and conditions. Florence House has an Basic Service - more info.