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Care Home Owned by Kent Square Care Group (formerly APS Care Ltd) in Norfolk

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  • Care Home Owned by Kent Square Care Group (formerly APS Care Ltd) in Norfolk

Only the locations & reviews in Norfolk for Kent Square Care Group (formerly APS Care Ltd) are showing below.

View the details of all 2 locations (with 48 reviews) owned by Kent Square Care Group (formerly APS Care Ltd)

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Kent Square Care Group (formerly APS Care Ltd) Locations in Norfolk (1)

 - Browse 1 Care Home owned by Kent Square Care Group (formerly APS Care Ltd) in Norfolk
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Florence House
29/32 St Georges Street, Great Yarmouth NR30 2JX 
5 reviews
  • from £850 / week
  • 27 Rooms
Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Learning Disability Care
  • Mental Health Care

Kent Square Care Group (formerly APS Care Ltd) Reviews in Norfolk (5)

Reviews posted for members of Kent Square Care Group (formerly APS Care Ltd)

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Reviewer Connection to Kent Square Care Group (formerly APS Care Ltd)
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Review of

Florence House

from J M (Friend of Resident) published on 24 February 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Outstanding care and compassion shown to my friend and all the other residents during a very difficult time. Good activities offered to combat lockdown rules. Excellent, caring staff and well-organised manager, who was always available for a chat.
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Review of

Florence House

from M E (Resident) published on 16 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
During this difficult time, the staff have kept all the resident entertained and safe. The activities have been plentiful. The staff are extremely helpful and keeping us all comforted. They have kept our families up to date and had lots of phone calls.
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Review of

Florence House

from J G (Resident) published on 21 January 2020 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I have been here for 3 years and 2 months. I like my bedroom and another reason for being here is medication. My treatment by staff has been satisfactory. Old people's homes probably would not suit me, in case of fire I have been told staff would come to me that is what they are there for. Food varies
in quality, Florence House is always short-staffed at the moment. Fees are high but there are a lot of staff to be paid and central heating costs a lot.
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Review of

Florence House

from H K (Resident) published on 3 January 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall satisfactory. Smoking situation frustrating. Overall, staff members very good.
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Review of

Florence House

from Rosemary G (Sister of Resident) published on 3 January 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My brother moved to Florence House, about three years ago, where he was welcomed into a spacious room where he was able to accommodate his library. The meals are a big hit with my brother and visitors are made welcome with available tea or coffee.
The manager and staff have a genuine care and empathy
with the residents and have recently had an addition of a spaniel who is a big hit with the residents.
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