Beechcroft Residential Home

75 North Road, Midsomer Norton, Radstock BA3 2QE

Entrusting someone else with your care is always a big decision. As such, Beechcroft's strong local reputation in successfully delivering professional elderly care for over 25 years is something the home is very proud of.

Residents at the home enjoy a friendly, happy, homely atmosphere - while also receiving the highest standards of care. The home's staff are highly trained - and really care about those in their care. And as a smaller home, they really get to know their residents as individuals and have the time to pay attention to the little things.

In addition to best-in-class care, the home offers a range of daily activities, multiple tasty meals and high-quality accommodation.

Beechcroft's services cater to those looking for long-term residential care, short-term overnight care (for example, to recover from a fall or to give a live-in carer a well-deserved break) - and also day-care, where you may choose to join for a cup of tea and a bath or even spend the whole day at the home to dine and join in activities with this friendly little family.

Owner: David Nery Ltd

Person in charge: Sue Lewis (Manager)

Local Authority / Social Services: Bath and North East Somerset Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 18 Service Users

Registered Care Categories*: Old Age

Admission Information: Ages 65+.

Single Rooms: 18

Shared Rooms: 0

Rooms with ensuite WC: 18

Weekly Charges Guide: Personal Care Single £665 – £700 (These prices are only a guideline, please contact Beechcroft Residential Home to find out the exact price for your requirements.)

Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Beechcroft Residential Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.6 (maximum of 10) for Beechcroft Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for Beechcroft Residential Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 5 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.6 for Beechcroft Residential Home is calculated as follows: ( (38 Excellents x 5) + (20 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 60 Ratings = 4.6

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Beechcroft Residential Home is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 3.6 positive Reviews (18 registered maximum number of service users ÷ 5). 5 Reviews ÷ 3.6 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.6 Beechcroft Residential Home has a Review Score of 9.6 (9.600) from 5 Reviews


Average Ratings

  • Excellent
    4
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Beechcroft Residential Home?

  • Extremely LIKELY
    5
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Beechcroft Residential Home

  • Daughter of Resident/Service User
    1
  • Daughter-in-law of Resident/Service User
    1
  • Grandson of Resident/Service User
    1
  • Niece of Resident/Service User
    1
  • Resident / Service User
    1
  • more

I am glad that I came here when I could not look after myself.

How likely would you be to recommend Beechcroft Residential Home? Extremely Likely

Overall Standard

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Average Rating:   4.9 out of 5

My Grandmother has been a resident at Beechcroft Residential Home for the last few years and is very happy with the service she receives. I always enjoy coming down to visit my Grandmother and I am always welcomed with open arms by all of the staff and offered a coffee to enjoy while having a catch-up. The facilities are very clean and well managed. There is plenty of entertainment for all of the residents every day and the food is good. My Grandmother, who has just turned 96 always speaks very highly of the team who look after her and we both very much appreciate all of their hard work. I always feel that when I leave the home that my Grandmother is happy and being looked after which is a huge comfort considering her age. Well done Beechcroft and keep up the great work you all do!

How likely would you be to recommend Beechcroft Residential Home? Extremely Likely

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Average Rating:   4.8 out of 5

The home is always warm, clean and welcoming. The staff are helpful, kind and will take note and action any concerns you raise.
My mother-in-law is very happy there.

How likely would you be to recommend Beechcroft Residential Home? Extremely Likely

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Average Rating:   4.1 out of 5

My mother has been a resident of Beechcroft for 2 years and she is very happy there. The staff are all extremely professional and very kind to her. They are patient and caring and she loves them all. The manager and assistant manager are approachable and always find time for a chat or to sort out any worries.
Lots of activities are arranged for the residents who want to take part and my mum always enjoys them. The food is good and they have a choice for most meals. There is always a happy atmosphere and lots of love around. I feel that I can relax knowing that mum is safe and well cared for and that is a huge weight off my mind.

How likely would you be to recommend Beechcroft Residential Home? Extremely Likely

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Average Rating:   4.7 out of 5

I am very pleased with the care and support provided for my Aunt. The staff go out of their way to make all the residents feel welcome and comfortable. The food is all freshly cooked and wholesome. The standard of cleanliness is excellent. I really feel that they all go the extra mile to provide a high standard of care.

How likely would you be to recommend Beechcroft Residential Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

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Average Rating:   4.5 out of 5

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