Alvony House

25 Linden Road, Clevedon BS21 7SR

Situated in a quiet part of Clevedon surrounded by the lovely scenery and splendid Victorian architecture.

They aim to provide service users with a secure, relaxed and homely environment in which care, well being and comfort are of prime importance.

They strive to admit clients that require similar needs, helping to ensure that clients bond well with each other in a comfortable and stable, caring environment.

Staff are carefully selected for their qualities in care and all are highly thought of by service users as being "always there when you need them".

Their highest aim is to please and care for clients to the best of their ability.

Owner: Mr & Mrs A Rendall

Person in charge: Veronica Rendall (Manager)

Local Authority / Social Services: North Somerset District Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 28 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age

Admission Information: Ages 55+.

Languages Spoken by Staff (other than English): Filipino, Hungarian, Polish

Single Rooms: 26

Shared Rooms: 1

Rooms with ensuite WC: 11

Weekly Charges Guide: Personal Care Single £550 – £750 (These prices are only a guideline, please contact Alvony House to find out the exact price for your requirements.)

Fees (What is included)

Fully trained staff 24 hour attendance
Good Home Cooking
Provision for Special diets
Laundry Service
Weekly GP Triage Service
Call bell system
Manicure and Creaming

Fees (What is not included)

Dry Cleaning
Weekly visit from Hairdresser
Six Weekly visit from Chiropodist
Private phone installation and calls
Newspapers and Magazines
Toiletries and other items of shopping.

A full list of extra costs are set out in the Service User Guide

Facilities & Services: Day Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Directions:

Clevedon is situated off junction 21 on the M5
Alvony House is situated at the top of Clevedon very close to the seafront.

Visiting:

Visiting times very flexible, could visitors avoid meal times.

Parking:

There is plenty of parking on the road outside however visitors collecting their loved one's for outings more than welcome to use the driveway.

Latest Care Quality Commission* Report on Alvony House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 8.4 (maximum of 10) for Alvony House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Alvony House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.6 out of 5 from 2 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.833 for Alvony House is calculated as follows: ( (20 Excellents x 5) + (4 Goods x 4) ) ÷ 24 Ratings = 4.833

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.607 Points relating to the number of positive Reviews for Alvony House is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 = 3.25

    2. Target of 5.6 positive Reviews (28 registered maximum number of service users ÷ 5). 2 Reviews ÷ 5.6 Target = 0.357

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8.4 Alvony House has a Review Score of 8.4 (8.440) from 2 Reviews


Average Ratings

  • Excellent
    2
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Alvony House?

  • Extremely LIKELY
    2
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Alvony House

  • Daughter of Resident/Service User
    1
  • Son of Resident/Service User
    1

My initial impression of this well run and happy home has not varied. The happy and sufficiently attentive staff work well as an efficient team. I noticed this month that the activities for the residents have increased and there is a variety, all which were achievable and the residents were happily engaged in. Mother enjoys the food (which always smells wonderful to me), although not a great eater. The staff are well aware of this small lack of appetite and monitor her intake very well. I find the home a very warm and welcoming establishment.

How likely would you be to recommend Alvony House? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.7 out of 5

My mother came to the home in January 2017.
My life has improved as I was worried for my mother's welfare.
This has given her a dignified life for the time she has been here and far better than I can do for her. Peace of mind and secure surroundings.
Thank you to management and staff.

How likely would you be to recommend Alvony House? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

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Bed Vacancies

2 Bed Vacancies

posted 27 Apr 2018

1 Single en-suite room1 Double e-nsuite room (Ideal for a married couple)OP Privately funded

Awards / Recognitions

There are currently no awards/recognitions posted yet for Alvony House

Job Vacancies

Staff Profiles

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Alvony House