Alvony House Residential Care Home

The initial help and advice we received from the management team was invaluable and gave us huge confidence in our selection of Alvony House as the right place to care for our Mother. The subsequent care from all staff was better than we could have hoped for and the communication from everyone gave us constant comfort that Mum was in the best possible place. We are forever grateful for the help the owners gave us and would highly recommend Alvony House as a wonderful homely place offering compassionate and thoughtful care. They make residents comfortable and welcome and are always thoughtful and compassionate.

Thank you to the staff and management for making Mum's last weeks perfect, you could not have done more.

My mum has been living at Alvony House Residential Care Home since June 2023 after several falls at home. She is well cared for by friendly helpful staff. They have lots of activities and sometimes go out on trips in the minibus. She loves sitting out in the pretty gardens and enjoys the food.

As a family, we know she is in good hands and can live each day knowing she is safe and happy. Highly recommend this care home.

I know my relatives are very well looked after, I have no hesitation in recommending Alvony to anyone in a similar circumstance to myself, with elderly parents who now require some everyday care and support, while maintaining a great quality of life.

Mum is really wel cared for. Her health is monitored and any concerns are promptly addressed. Excellent communication from the managers. Cheerful staff who retain an upbeat atmosphere. Excellent activities coordinator. The environment is always clean.

Homely atmosphere, attentive staff on the whole. Caring management. Good food. Pretty garden.

Mum has been a resident at Alvony House Residential Care Home since December 2022. The standard of overall care has been excellent and whenever any issues have arisen these have been dealt with promptly and efficiently.

Alvony House Residential Care Home is a brilliant care home with wonderful staff.

My grandma moved into Alvony House in June and the staff have been brilliant helping her to settle into a care home environment and making sure her needs are met with kindness and patience. It was a difficult transition for her from home but she’s now very happy and has said that she enjoys her time there and especially enjoys sitting out in the garden. She’s healthier now and well cared for and it’s a huge relief to know her well-being is always top priority. Everything we as a family could’ve wanted for her and we’re very grateful.

When l visit my mother, she is always up and dressed and looking cheerful, and the staff are always friendly. Her room is always clean, and her bed is made with fresh bed linen. Her general appearance is good, and she always looks smart, especially when the hairdresser has visited the home. I have no cause for concern with regards to my mother being cared for at Alvony House.

Mom has been a resident at Alvony House for a few years. In March 2022, she suffered a bad fall which meant a hospital stay of about a week. Upon returning to the home, she has been treated with so much care and attention; you wouldn't know she had broken her hip. The staff have been wonderful and understanding and have kept us informed all the way with her progress. We see her almost every week, and she walks better every time.

My parents moved into Alvony House 18 months ago. Unfortunately, my father passed away in January. They were exceptionally kind to my mum during this difficult period. I have found the staff very friendly and helpful.

Staff are always warm, friendly, approachable, and helpful when I visit. I have witnessed staff being courteous, kind, and caring towards my mum, always taking time to have a chat. The home is inviting, it looks well maintained and always smells clean. The home offers varied activities and outings that my mum likes to join in with. My mum says that ‘they feed her very well, and that the food is nice.’ Mum has now gained the weight that she lost. My mum has made many new friends, since being in the home, and appears to be very happy.

My mother is approaching her 3rd anniversary at Alvony House Residential Care Home and the continuing respectful care and diligence of the staff is a great comfort to all of our family. The past 2 years have been extremely challenging and the team at Alvony House Residential Care Home have coped admirably.

We moved our mother to Alvony House four months ago and we are delighted that we did. The care, kindness, and professionalism of the management and their staff is excellent. They ensured a smooth transition from Mum's previous care home and have supported her whilst she settled into her new environment. As a family, we have been impressed and confident in their dealing with covid and their determination to keep their residents safe. We would unreservedly recommend Alvony House to others.

When it came to choosing a home for my other Grandma due to her failing health there was no other option for us but Alvony. The Deputy Manager carried out a thorough assessment and concluded that Grandma had increased care needs which sadly could not be met at Alvony. The Deputy continued to carry out medical observations on Grandma and came to the conclusion that she required hospital attention. Following this, the Deputy attempted to try and help us get Grandma admitted to hospital for treatment. Alvony House go above and beyond for all those in need.

My Dad used respite care in August 2020 for 10 days in Alvony House. My Dad is an 86-year-old gentleman with Dementia and does not speak any English. The manager and the staff did their absolute best to communicate with Dad in his language. They all learnt basic words to speak to Dad. It did help him to settle. Dad was very well looked after and I knew was in good, capable hands.

The manager played a very important part in removing my wife from an unsatisfactory hospital situation. Considerable effort was used to overcome my wife's personal problems arising from inadequate hospital treatment in its recovery unit. Subsequent care and attention at Alvony House has been excellent. Alvony House disciplines during the virus crisis have been good and I understand without incidents.

Mum has been a resident at Alvony House for nearly a year now. Despite being fiercely independent Mum has settled into the home very well; she enjoys the company and appreciates the help she receives every day. The transition from the privacy of your own home to a “community” can be daunting for anyone but the owners and staff at Alvony made Mum feel comfortable and safe right from the start. I have seen, at first hand, how caring and attentive they are with her and she tells me frequently how lovely her carers are. This is wonderful to hear and gives me and my brothers and sister much comfort, especially at this time when we are unable to visit and hug our loved ones as much as we would love to do. Thank you to all the people at Alvony House who take care of our Mum.