Owner: Gerald William Butcher
Person in charge: Gerald Butcher (Manager)
Local Authority / Social Services: North Somerset District Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 72 Service Users
Registered Care Categories*: Dementia • Old Age
Single Rooms: 72
Rooms with ensuite WC: 53
Weekly Charges Guide: Personal Care Single £400 – £415 (These prices are only a guideline, please contact Earlfield Lodge to find out the exact price for your requirements.)
Facilities & Services: Day Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Earlfield Lodge: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 8.2 (maximum of 10) for Earlfield Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for Earlfield Lodge in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.4 out of 5 from 2 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.806 for Earlfield Lodge is calculated as follows: ( (30 Excellents x 5) + (5 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 36 Ratings = 4.806
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.389 Points relating to the number of positive Reviews for Earlfield Lodge is based on 2 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 = 3.25
Target of 14.4 positive Reviews (72 registered maximum number of service users ÷ 5). 2 Reviews ÷ 14.4 Target = 0.139
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Earlfield Lodge has a Review Score of 8.2 (8.195) from 3 Reviews
Review submitted from a Website Submission by Tony S (Son of Resident) on Friday 23 March 2018. Relates to March 2018.
We would like to express our appreciation and thanks to all the staff at Earlfield Lodge Retirement Home. Their wonderful care over the last 4 years, given to Mum, was second to none.
Nothing was too much trouble and what we observed was kindness to Mum. For that we are eternally grateful.
Our kind regards to all.
How likely would you be to recommend Earlfield Lodge? Extremely Likely
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Review submitted from a Website Submission by Nigel P (Son of Resident) on Monday 8 January 2018. Relates to December 2017.
Great staff, always felt welcomed. Dad was well looked after, it felt like a home from home for me and my dad. The food was fantastic, some of the rooms need a little updating but were clean and tidy. I would live there myself!
I could always contact when needed, staff were very happy to answer any questions and would always try to help.
My Dad's death was dealt with so well, staff were respectable and amazing with my family. I could always talk to management. I have had the pleasure of meeting lovely, kind and understanding people, who are brilliant carers.
How likely would you be to recommend Earlfield Lodge? Extremely Likely
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Review submitted from a Website Submission by Spencer W (Son of Resident) on Thursday 24 March 2016. Relates to March 2016.
My mum spent the final eight months of her life here, after suffering with semantic dementia for 5-6 years.
We were initially quite worried about mum going into a care home, but all of our doubts soon disappeared.
She was well looked after and thoroughly enjoyed her time here, with the staff becoming her new family.
The staff here are just superb, and made sure she was well looked after and kept active doing the things that she enjoyed.
Even in mum's final few days here, the staff would bring us tea, coffee & sandwiches all through the night, as we stayed with mum.
I have nothing but admiration & respect for all the staff here, they do an excellent job 24/7.
I would not hesitate to recommend Earlfield Lodge, and will always speak very highly of them.
How likely would you be to recommend Earlfield Lodge? Extremely Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
There are currently no Care Home Idol entrants who have performed at Earlfield Lodge
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