Earlfield Lodge

As soon we got home I could see my Mum not stable on her legs her mobility had deteriorated and was shaking within her hands, she couldn't stand up, so when our assessor came from another care provider, she had to call and ambulance since then she has to have extra care each day now a referral for physiotherapy in her legs to get some movement, now we have to help her to the toilet a camode for night time and to assist in mobility within the property.

I am so pleased we found ths wonderful carehome for our mother, she is well cooked after and very happy. The staff are amazing very friendly and nothing is to much trouble . They have entertainment for the residents which is brilliant it gets them out of there from and interacting with other residents. Mum's room is a bit small but she is happy with it., it is kept clean. Mum is helped to shower and dress nothing is too much trouble, we are very happy with the carehome.

Maintenance and cleaning is always evident by lovely friendly staff, and hard floors throughout are a good idea. Managers/accounts approachable and helpful

Mum has been a resident at Earlfield Lodge for over a year.She has a lovely big room with wonderful views The staff are excellent.They are very caring & spend time with her even though she is nearly deaf & its hard to make her understand.We are always greeted with a coffee & sometimes biscuits or cake.The staff always remember us & are always cheerful.There is generally some sort of entertainment organised,whether its a game or quiz or someone coming into the home to sing to them or play a musical instrument.The staff,including the management team, are very caring & always go above & beyond what is asked of them.

Mom has been a resident at Earlfield Lodge for over 3 years. During that time, the home has gone through various changes. The home now looks lovely and modern. The current staff and the management team run the home very well, from what I've seen. They are wonderful to Mom with her care. They cater for her own individual needs. At times, individual members of staff go over and above, in various ways to help and support, which is very much appreciated. Mom recently celebrated her 90th Birthday and the team of staff, could not have done anymore to ensure Mom had a super time, at a party on the premises. All the residents and staff joined in with a sing-a-long, having a joyous time. I wish to thank all the staff at the home, for how committed they are and for how hard they work. It's good to see how well Mom is being looked after and treated. Keeping in touch with me, regarding her health, is very reassuring. Thank you all for everything that you do!

Mum was in for 2 weeks of respite care while I was away on holiday. She has previously stayed at a far more expensive, purpose-built care home but was much happier at Earlfield Lodge. She enjoyed fantastic attention from the staff there and it was apparent to me on the couple of visits I made before she came home that they were all very kind to her, from the management team to the handyman and all the direct care staff. There were two teacups beside her the first time I visited by surprise after my holiday because the carer who let me through security had been sitting with her chatting when I arrived. Someone even did her nails for her with which she was delighted. It is clear that maintenance and renovations are continuous there. All in all and good experience for both her and myself and we expect to use the care home again.

My mother has really enjoyed her respite stay here and I'm sure she'll be back. 10 out of 10!

I only have limited knowledge of here as my dad has only been here for a week. Everyone seems really nice and caring. My dad isn't sleeping very well because he says it's very noisy with alarms and doors going off and banging. He seems happy with everything else. I think the room he is in is a temporary stay room because it isn't well furnished.

My 93-year-old mother spent 8 weeks in Earlfield Lodge during October and November 2022, as a result of a fall. During that time, I have nothing but positive things to say about her care. The staff were excellent and dealt with her ever-changing needs. She was treated exactly how I would like to be treated should I end up in a Care Home. I can only think of one slightly negative comment and that was that the lift broke down a few times, meaning that Mum had to remain in her room. However, by that time she was mostly too poorly to go down to the lounge and so it didn't really matter in her case, but that is the only reason for marking 'Facilities' as Satisfactory. As far as I am aware, everything else was exactly what I would hope for. Unfortunately, Mum had to move to a Nursing Home closer to where my 89-year-old father is living, otherwise, I would have been quite happy for her to carry on living at Earlfield Lodge, and Mum certainly liked it.

My uncle by marriage has recently passed away, he lived at the home for nearly three years. Throughout this time the staff have been wonderful and he was very happy there. As we live in Birmingham it helped to know he was being looked after so well, he considered some of the staff as family. The home have worked tirelessly to keep residents and staff safe during these trying times. We will be forever grateful to them all.

My mothers care is my highest priority and the team at Earlfield exceed this. I can't thank them enough for their continued support.

I would have no compunction whatsoever in recommending Earlfield Lodge to others.

Friends of my family, for many years, was a couple who lived nearby back in 2016. There was no option other than a full-time care facility. I looked on here following the death of the friend and was looking at how care homes are selected and ''scored''. The written reviews mirrored the superb care that I had witnessed yet the CQC review does not, but please let me tell you the care and awareness and open love and affection shared for and by all will never have words sufficient to express. It may not have the latest fixtures and fittings but if care was measured on what actually matters, this care home is 10/10 without question and the staff truly care for the individual, friends, family and one another, up to and including the passing of our beloved friend.

Dad passed away just over a year ago and I can honestly say he received the best care in his latter days. I have nothing but admiration and thanks.

My Mother is in this home, and I cannot fault the care provided to both her and myself. The staff are very caring, kind, approachable and the service is very good. She has been here for three years and gets on very well with all the staff who I have also built good relationships with. An excellent home and I know Mum is looked after

The staff have been totally amazing with my dad from day one. My dad, unfortunately, had to go into a care home last year, and we do not know what we would do without the care and respect they all give him. They are so caring, respectful and patient with him, I would not want him to be anywhere else, as a family, we believe he has the best care available. They are also very supportive of us when Dad is having a bad day, and we get upset.

They’ve gone above and beyond and everywhere in between to not only be my dad’s carers but also his friends and now our family.

I cannot fault this home. Within 30 minutes of Mum's arrival at Earlfield Lodge, the staff here had identified that mum had been given the incorrect medication at her previous care home. The staff here are approachable, friendly and actually care! We could not ask for more.

The care is second to none, well-fed, interest in all the residents. Always a happy atmosphere, very friendly residents, always treated that they were special.

Our kind regards to all.