Gorselands Care Home

My mother has lived at Gorselands for over two years. During this time she has consistently received excellent care from all the staff. They are warm, caring and empathetic and have got to know my mother very well. She is treated with respect and kindness and I am regularly informed about any changes or problems. The home is always spotlessly clean, light and homely. The gardens are easily accessible for the residents to use when they wish and are beautifully kept and laid out. The food is home-cooked and varied and always looks and smells wonderful! We have been involved with Gorselands for many years as we have had other family and friends resident there. I would not hesitate to recommend it and feel truly happy that my mother is able to live there and be cared for so well.

I searched and searched for a care home for my mum and it wasn't until I walked through the door of Gorselands that I knew I had found the right one. Gorselands is a lovely small family home, with many of the staff and carers having worked there for many years. Everyone is always smiling, positive and willing to go that extra mile to help both the resident and the family. It is well run and spotlessly clean with delicious meals. My Mum's room is a single en-suite with gorgeous views over the garden and beyond to the channel. Visitors are welcome at any time and they have managed this well throughout covid. There are many varied activities which residents may choose to take part in. I am confident my mum is happy and well cared for. I couldn't recommend Gorselands highly enough.

The team at Gorselands provided my mother with exemplary care in all respects, in the five months she was with them. She was treated with love and respect, she was able to take part in many activities, and her room was delightful. We could not have wished for better treatment during her end of life care.

Extremely happy with this care home. It is a very caring and secure place and my mother-in-law is very well looked after.

My wife moved into the care home in December 2018 after being diagnosed with dementia in 2014. We chose Gorselands after a detailed investigation of other homes in the area. It is a beautiful, Victorian house, in a quiet residential area surrounded with a large, well-kept garden which is available to the residents and is provided with garden furniture. I am able to visit my wife daily. She occupies a single room with ensuite which is cleaned daily, is decorated to a good standard, with all the safety requirements. None of those smells throughout the home often associated with care homes. The care home is beautifully decorated throughout. The staff, across the board, are cheerful and kind, professional in creating a homely atmosphere. Management is always available for advice. My wife has settled into her new life and is happy. This has removed a great worry I had as to her well being in the future.

Gorselands is a beautifully presented, very well run, family owned care home. The residents are surrounded by affection and genuine warmth, several members of staff have worked there for 30 years, which in itself speaks volumes. The food is prepared from fresh, the activities are varied and the garden is immaculate and very accessible. I feel my Mum is in the best place she could possibly be.

The home is in a large house in a pleasant, leafy road. Although there has to be some security the atmosphere is most pleasant, welcoming in fact. A caring approach is evident from the top down i.e., in the concern for the residents shown by the owners, the manager and all the staff whatever their role. The staff, with the immediate task of seeing to the individual welfare of the residents (entirely women), are always on hand, alert and concerned. Visitors are made welcome, the resident's individual accommodation is of a high standard, spotlessly clean and well maintained. The food is excellent. There are various activities within the home and trips outside from time to time. The home's excellent reputation is certainly well deserved.

My Aunt has been in Gorselands for nearly four years. It is a wonderful place and they really look after their residents. They get them involved in lots of different activities from cooking to flower arranging and doing a sitting down version of keep fit. All the staff are excellent and really go out of their way to make the residents as comfortable and happy as they can. They also look after the visitors with a cup of tea at hand as soon as you arrive. I have visited this home on all different days and times and have only ever seen positive interactions between staff and residents. I cannot recommend this care home highly enough, and would not hesitate to move there myself, if ever needed.

All the staff are friendly and caring, could not wish for a better place for anyone to finish their last years.

Mum is now permanent as she has started to settle in well.

My mum moved to Gorselands in September 2017. My sister and I visit most days at various times of the day and all the staff are always welcoming and caring. Before her move, mum was often worried and frightened even until we were with her 24/7. Now it is such a relief to know that she's being cared for day and night by an experienced team of lovely people and the time we have with her can be "quality time". Her ensuite ground floor room is perfect - always clean and she settled in well. She's encouraged to join in with the variety of group and one to one activities, music and sing-songs and even during the winter, has been able to potter in the secure, level, well-kept garden as she loves to do. There is always a calm and friendly atmosphere. Thank you Gorselands.

It is difficult for me to comment accurately on activities/facilities as my mother refused to join in with what was offered. I could see other residents taking part, however. The staff were fantastic, caring and patient and I cannot thank them enough.

Overall the owners and staff treat patients in the way they would treat their own.

The residents are encouraged to join in activities e.g. Indoor skittles, lower arranging, singing and recently making Easter Bonnets.

My mother, aged 90, suffers from dementia. She was living at home (with care) but became increasingly more frightened, confused and depressed. After four months in Gorselands, she is a different woman. She is happy, enjoys her days and has regained her sense of humour. This is all due to the atmosphere and the staff at Gorselands.

Gorselands is a very clean and homely place. The staff are very caring and treat residents with kindness and respect. Time is given to activities and residents encouraged to join in. A good atmosphere abounds and I would recommend the home to anyone in need of care.

They organise lots of activities for the clients if they want to part-take and also trips out on the mini-bus. As a relative and visitor, I feel welcome and quite at home myself. Mum is extremely happy here.

It was hard to accept that mum needed to go into care. Thankfully, we found the wonderful Gorselands. The owners take great pride in their home, are often present and always available for relatives. We always felt welcome and confident mum was having the best of care. A stable and long serving staff means the atmosphere is like a family home. The Manager is outstanding. Her thoughtfulness and care go beyond the call of duty. Staff engage well with residents, provide excellent care and ensure each resident retains as much dignity as possible. They work hard to create a happy atmosphere. Décor and grounds are beautiful; hygiene and food are excellent and individual tastes catered for. Residents enjoy weekly activities, trips and entertainment. The team strive to enable residents to stay until the end of life and mum was able to pass away peacefully in her lovely room with me by her side. Our enduring memory is of the love and support given to mum and us for the last two years of her life.

I believe this care home to be excellent. The staff are always on hand and my sister seems well cared for and happy. I would recommend it to anyone. It has most pleasant surroundings and gardens, and is always kept in an excellent condition.

The staff are always pleasant and attentive. One of the things which I thought quite remarkable, was the good humour of staff - no loud voices - lots of touching and reassuring. If my sister-in-law becomes ill, I have been contacted at home, and a doctor has been called.