Oaktree Lodge Residential Care Home

Kindness, respect, compassion, dignity and excellent care are what this home provides. The food looks good and tastes fabulous too. They encourage residents in their hobbies, interests and when feasible do outings. I have found all the staff friendly and keen to help. If you are looking for a swanky home that looks like a hotel this is not the place for you. It is clean and warm with good sized rooms and a homely feel. They treat residents like they are a member of their own family and give support to relatives. I am so glad we choose this home.

My brother and I have always found the staff and accommodation to be of a high standard. The staff are always friendly and on the occasion that we have observed staff caring for other elderly people at the care home, it is plain to see how much they really do care.

Visiting my mother in Oaktree Lodge is a very pleasant experience. You are met at the main entrance promptly by a member of staff who instructed us to carry out a Covid flow test. With a negative result, we were welcomed to enter the Lodge and shown to a reception room to wait for my mother. She and her carer came into the room a few minutes later. Her very cheery carer ensured Mum was settled and comfortable, then left us to our visit. When it was time to go, Mum's carer came without delay and helped her to her feet, then assisted her back to the lounge. I couldn't be happier with Mum's carers.

A very happy and friendly home. I am 88 and I would choose Oaktree Lodge if I needed care. The staff are second to none. I was pleasantly surprised to hear that Oaktree Lodge had no Covid throughout the whole pandemic which I think they worked hard, which is very admirable.

The staff here are amazing - always going above and beyond. Sadly this evening my Nan passed away, they supported her through the night and made sure she, my grandad and myself were comfortable. The staff took great care of my Nan and I am extremely grateful for everything they have done. My Grandad is still at the home and I know he will be looked after.

I have always found the home manager and her team easy to speak with and prompt to respond to queries or update on our father-in-law’s health and well-being.

I cannot fault them and would highly recommend the home.

Friendly and caring staff. Clean and safe environment. Visitors are always welcome and offered tea. Comfortable seating for the residents when watching T.V. Access to the outside and residents can be taken out if they wish.

I would definitely recommend this care home.

I am very happy that Oaktree Lodge looks after my mother with her dementia she is very confused at times and the carers reassure her all the time of where she is. The service is at it's best all of her time she is in residence. I cannot fault the staff and care.

My Mum moved into Oaktree Lodge three years ago and she has found the transition into care a good experience. The girls (staff as she calls them) have always been kind and very caring of her needs. As a family, our minds are at rest knowing that mum is happy in the home. All of the carers are helpful if we ever have any questions regarding mum and never feel a nuisance. Congratulations on an excellent service under difficult circumstances at times in that environment.