Oaktree Lodge Residential Care Home

12 Jesmond Road, Clevedon BS21 7RZ
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9.5 24 Reviews
  • Oaktree Lodge Residential Care Home, Clevedon
Oaktree Lodge Residential Care Home is a grand Victorian building situated in a unique setting with great views overlooking Clevedon and surrounding areas.

The Home provides a wonderful homely atmosphere providing person-centred care.

In December 2019 the Home was purchased by the new owners (also owners of the award-winning Manor Community) and extensive refurbishment works have taken place and are continuing to ensure that the Home provides the best possible setting and care possible.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 34 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1150 – £1300
  • Self-Funded Residential Dementia Care: £1200 – £1350
  • RESPITE Self-Funded Residential Care: £1200 – £1300
  • RESPITE Self-Funded Residential Dementia Care: £1200 – £1350

We are currently offering £50 discount on the above process for all enquiries via carehome.co.uk for the first 4 weeks of a package.

These prices are only a guideline, please contact Oaktree Lodge Residential Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Oaktree (Clevedon) Ltd

Person in charge

  • Emma Jodrell (Manager)

Local Authority / Social Services

Admission Criteria

  • Private/NHS and Local Authority
  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 3

Room Information

  • Single Rooms (32)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (2)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Visiting

  • Oaktree Lodge recognise the importance of visitors for the individuals they care for. There are no restrictions on visitors and they are encouraged. There is usually ample parking available on the road outside and nearby. Please just ring the doorbell and one of the staff will gladly welcome visitors into the Home.

Oaktree Lodge Residential Care Home Reviews (24)

9.5

Oaktree Lodge Residential Care Home has a Review Score of 9.5 (9.510) out of 10, based on 13 reviews in the last 2 years.
Over all time Oaktree Lodge Residential Care Home has 24 reviews.

Overall Experience
  • 17
  • 7
  • 0
  • 0
  • 0
Date Published
  • 24
  • 1
  • 4
  • 13
  • 11
Reviewer Connection to Oaktree Lodge Residential Care Home
  • 10
  • 4
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 24, showing 21-24
Review from Dawn E (Daughter of Resident) published on 8 July 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
Friendly and caring staff. Clean and safe environment. Visitors are always welcome and offered tea. Comfortable seating for the residents when watching T.V. Access to the outside and residents can be taken out if they wish.
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Review from Lynne (Daughter of Resident) published on 26 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been very pleased with the level of care that my mother has received since she has been living at the care home. She is well cared for and is happy within the environment.
The care home has a very homely feel about it which I noticed immediately upon my first visit when looking for a home for
my mother who suffers from dementia.
The staff and management team are very friendly and there is a lot of interaction between the residents and the carers. The carers are all very helpful and all of the residents seem well looked after.
I would definitely recommend this care home.
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Review from Barry P (Son of Resident) published on 15 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy that Oaktree Lodge looks after my mother with her dementia she is very confused at times and the carers reassure her all the time of where she is. The service is at it's best all of her time she is in residence. I cannot fault the staff and care.
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Review from Rosalind B (Daughter of Resident) published on 28 February 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My Mum moved into Oaktree Lodge three years ago and she has found the transition into care a good experience. The girls (staff as she calls them) have always been kind and very caring of her needs. As a family, our minds are at rest knowing that mum is happy in the home. All of the carers are helpful
if we ever have any questions regarding mum and never feel a nuisance. Congratulations on an excellent service under difficult circumstances at times in that environment.
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Current Review Score: 9.5 (9.510)

Overview of Review Score

The Review Score of 9.5 (9.510) out of 10 for Oaktree Lodge Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.510 for Oaktree Lodge Residential Care Home is calculated as follows: ( (86 Excellents x 5) + (50 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 147 Ratings = 4.51
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Oaktree Lodge Residential Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8, which has been reached with 13 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Jun 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (3)

Emma

Emma Jodrell

Job Title: Care Home Manager Joined: 2023

I have worked in health and social care for most of my adult life. I've worked as a carer, senior, care coordinator, manager and now a registered manager of Oaktree Lodge. Although I did not set out in life to work in care, it's something that came naturally to me by taking care of loved ones and people around me.
Oaktree Lodge has been a learning curve for me but I'm so proud of it and the culture and friendliness it gives out. Its a loving home where individuals needs are put first and care for in a person-centred way. Its a positive atmosphere and each day is enjoyable. I would be more than happy for my relative to have a place here and be cared for by wonderful carers.

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Florance Macwan

Job Title: Deputy Manager Joined: 2017

I am Deputy Manager at Oaktree Lodge with over 25 years’ experience in the care industry. I am a motivated individual with skills to manage patient care, coordinating , and collaborating with medical staff and our amazing care team here at Oaktree.


I have worked in the care sector all my life and couldn’t imagine doing anything else. There is nothing more rewarding than making a positive impact in the lives of others and witnessing this first-hand. I have a clear passion for person-centred care and empowering others to become active participants. I am personally passionate about providing quality care and support for both residents and their families to help succeed in providing an enriched home based care setting, putting our residents at the heart of everything we do. I love the intricate attention to detail that is required in my job.

Carly

Carly Smith

Job Title: Operations Manager (Registered Manager) Joined: 2014

I have worked in health and social care since I was 16 years old.
I am passionate about recognising our clients as individuals and recognising that they are not defined by their medical conditions or age. I strive to achieve the highest standard of care for our residents.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Oaktree Lodge Residential Care Home to verify any information. View our terms and conditions. Oaktree Lodge Residential Care Home has an Enhanced Service - more info.