Serenita in Weston-super-mare is a comforting home for people needing residential care.
Trained caring staff treat residents with dignity and respect while providing high quality care.
There are a wide variety of social activities for residents to enjoy that suit their interests.
Nutritious meals are provided that cater to special dietary requirements.
Fees are subjective to a full assessment of need
The price(s) shown are provided by the care home. Contact Serenita for full pricing details and T&Cs.
Contact Serenita to confirm what's included and get a personalised quote:
Serenita has a Review Score of 9.8 (9.772) out of 10, based on 18 reviews in the last 2 years.
Over all time Serenita has 33 reviews.
My brother is currently a resident at Serenita Care Home due to alcoholism. They have taken such wonderful care of him and us as a family, keeping us updated on his process, or if we call or email them, they are very quick to respond. My brother has made great strides while being at Serenita due to...
Thank you to the whole team, managers and all the staff; we are truly grateful to you all.
Thank you so much for taking the time to write this lovely review of our Serenita ARBD Care Home. It is wonderful to hear that your brother has made great strides whilst being at Serenita, and we are so proud to be part of his recovery journey. I will pass on your feedback to the staff team, who will be touched to read your kind words. Many thanks, Pip
Staff extremely caring and friendly, but my son does nothing to help himself. He won't go swimming or on twice daily walks, I doubt he reads his daily newspaper or TV book. The staff have an uphill struggle to relieve his apathy.
Staff extremely caring and friendly, but my son does nothing to help himself. He won't go swimming or on twice daily walks, I doubt he reads his daily newspaper or TV book. The staff have an uphill struggle to relieve his apathy.
Thank you for taking the time to write this review. We really appreciate your feedback and it is good to know you have found the staff caring and friendly, I will pass your feedback on to the team. Kind regards.
I do admire the work all staff put into supporting their residents at Serenita. I am pleased to hear communal furniture is being upgraded and am especially glad new vehicles being bought too. What I would really welcome is more inclusion in care plans, possibly in the activities and progress of my...
I do admire the work all staff put into supporting their residents at Serenita. I am pleased to hear communal furniture is being upgraded and am especially glad new vehicles being bought too. What I would really welcome is more inclusion in care plans, possibly in the activities and progress of my friend! Currently, I hear nothing. Many thanks.
Thank you for your feedback on Serenita. Please also relay your thoughts to the manager.
ARBD service users have significant challenges for many reasons. Despite this, the managers and staff listen to residents and try hard to respond positively to suggestions whenever possible. I would like to especially stress the deep understanding of this complex condition allowing the care to be...
ARBD service users have significant challenges for many reasons. Despite this, the managers and staff listen to residents and try hard to respond positively to suggestions whenever possible. I would like to especially stress the deep understanding of this complex condition allowing the care to be sensitive, life-saving and kind.
Thank you so much for taking the time to write this considerate review about our Serenita ARBD care home. I will pass on your feedback to the manager and staff team who will be delighted to read it. Kind regards.
Plenty of food.
Plenty of food.
Dear Jason, thank you very much for your kind comments. We were glad to help. Take care.
Living at the Serenita was like living in a hotel. My mother took me to America, and we stayed at a hotel, Serenita was just as welcoming, clean, friendly and I enjoyed my time there. I wrote to Boris Johnson about my experience here.
Living at the Serenita was like living in a hotel. My mother took me to America, and we stayed at a hotel, Serenita was just as welcoming, clean, friendly and I enjoyed my time there. I wrote to Boris Johnson about my experience here.
Dear Florence, thank you for your lovely words about your time at Serenita. It's so wonderful to hear, and the staff will be uplifted by your kind comments.
Serenita has cared for my dad for 6 years. During that time they have provided a safe, comfortable environment for him to live. His needs are met with compassion and understanding. The staff do their utmost to keep me informed and have done amazing during the pandemic. They've kept my dad and the...
Serenita has cared for my dad for 6 years. During that time they have provided a safe, comfortable environment for him to live. His needs are met with compassion and understanding. The staff do their utmost to keep me informed and have done amazing during the pandemic. They've kept my dad and the other residents safe and well cared for. I am truly grateful to them.
We really appreciate you completing this wonderful review. It is lovely to read your positive comments on the care and support received by your dad. Our staff take great care and respect when providing support for all our residents and their loved ones. And we are particularly proud of the...
We really appreciate you completing this wonderful review. It is lovely to read your positive comments on the care and support received by your dad. Our staff take great care and respect when providing support for all our residents and their loved ones. And we are particularly proud of the incredible work they do each and every day while we work through COVID-19.Kindest Regards
Serenita has a special understanding of my brother's particular condition and needs and I know of nowhere that he could receive better care. Staff are friendly and approachable. I have every confidence in Serenita.
Serenita has a special understanding of my brother's particular condition and needs and I know of nowhere that he could receive better care. Staff are friendly and approachable. I have every confidence in Serenita.
Thank you for your kind words, Frank. I shall let my staff know their work is very much valued and appreciated by your family.
My sister has been in Serenita for 5 years. The manager and her staff do an amazing job. I really can’t fault their kindness to service users and visitors.
My sister has been in Serenita for 5 years. The manager and her staff do an amazing job. I really can’t fault their kindness to service users and visitors.
I will pass your kind thoughts to my staff. Your sister has had many a good time during her stay with us and from everyone at Serenita who has worked tirelessly all year round, may we send your family our most sincere wishes. Thank you for your kindness.
My husband has been a resident in Serenita for nearly 2 years. He is always well presented, his room is always clean and free from odours. There is always plenty of activities on offer should he wish to partake. Food is always plentiful and I am always offered to join when I visit. Staff are...
My husband has been a resident in Serenita for nearly 2 years. He is always well presented, his room is always clean and free from odours. There is always plenty of activities on offer should he wish to partake. Food is always plentiful and I am always offered to join when I visit. Staff are helpful and there is always a senior member of staff available should I wish to discuss any areas of my husband's care.
Thank you for your kind words of encouragement regarding the care we deliver here at Serenita. We welcome all family and friends and I will gladly pass your comments to the whole team. Thank you so much. Kind Regards.
Me and my family have been made to feel very welcome from the first visit and continue to get better after more visits. My children really enjoy coming to visit their grandad. They enjoy being invited to eat dinner or tea with him. I can see the improvements in him as well, very happy indeed.
Me and my family have been made to feel very welcome from the first visit and continue to get better after more visits. My children really enjoy coming to visit their grandad. They enjoy being invited to eat dinner or tea with him. I can see the improvements in him as well, very happy indeed.
It's a right place to stay for...
It's a right place to stay for alcohol and drug users. Because most of them have had lost their knowledge a very long time ago. In the past Serenita Care Home was running as a motel not a care home. since I am here, there are ongoing repair works in here. Blocked loos and washbasins. There is always a big container for builders on the front. Otherwise it's a heaven for the residents. Not for me.
Many thanks for your review of Serenita. Feedback is so important to us and I would like to answer some of the points you have raised. Prior to Notaro owning the building it was indeed a hotel, but this was changed when we purchased the building a number of years ago and we've been running it as...
Many thanks for your review of Serenita. Feedback is so important to us and I would like to answer some of the points you have raised. Prior to Notaro owning the building it was indeed a hotel, but this was changed when we purchased the building a number of years ago and we've been running it as a care home ever since. Due to the age of the building, unfortunately it does require maintenance, along with our standards of wanting to provide the very best for our residents. We continue to refurbish the home and also the home which is situated next door to Serenita, hence the need for a skip. We are looking into the possibility of moving the skip shortly, as we appreciate it is an eye sore.
I visited my sister at the Serenita in December 2015 and received a very welcome reception as I always do. My sister is extremely happy at the care home and the staff are always attentive, caring and friendly towards her. I cannot rate this place highly enough it is excellent.
I visited my sister at the Serenita in December 2015 and received a very welcome reception as I always do. My sister is extremely happy at the care home and the staff are always attentive, caring and friendly towards her. I cannot rate this place highly enough it is excellent.
Many thanks for taking the time to complete a review of Serenita ARBD Home. Feedback is essential and your kind words are always welcomed by our hard working care team, I will ensure that they see your review. It's nice to hear your sister is happy and being well supported within her home.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
2 rooms available for individuals living with ARBD such as Korsakoff's Syndrome. This home operates our 3 step enablement program, designed to enable people onto the next step of recovery and out into support living. This home is ideal for people living with mobility problems. Please contact the home directly to discuss further.
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I joined Notaro Care Homes as a senior carer in 2005 and quickly became Deputy Manager soon after.
In 2006, I was recruited as Home Manager for...
I joined Notaro Care Homes as a senior carer in 2005 and quickly became Deputy Manager soon after.
In 2006, I was recruited as Home Manager for Stuart House (a neighbour to Serenita). In recent months, I took on the additional responsibility of managing Serenita.
I realised early on in my career that I loved working with people with mental health issues, and through determination and drive, I am proud to have become a very successful, respected manager, enabling individuals living with dementia to live well.
I am now enjoying managing Serenita, which specialises in ARBD care.
I have gained a plethora of qualifications pertaining to my role, including the registered manager’s leadership and management qualification.
Outside of work, I enjoy spending time with my family and friends and running around after my granddaughters.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Serenita to verify any information. View our terms and conditions. Serenita has an Enhanced Service -what an Enhanced Service includes.