Worcester Lodge

30-32 Castle Road, Walton St Mary, Clevedon BS21 7DE
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9.5 25 Reviews
  • Worcester Lodge, Clevedon
Worcester Lodge delivers personalised dementia care for residents, whether it be for long-term, respite or day care.

The lodge is situated in Clevedon in North Somerset.

The ethos of Worcester Lodge is to provide care in a homely atmosphere, where residents feel valued and respected in an environment suited to their needs.

There are two areas of the home, one for residents with mild dementia and one for residents needing more care.

The bedrooms are regularly renovated along with the bathrooms and communal areas. There are two garden areas where residents can sit and relax outdoors.

Daily activities comprise of arts and crafts, music sessions, reminiscence and any personalised activities residents may request.

High quality meals are served in the newly refurbished dining room or conservatory, offering a superb dining experience for those living with dementia.

Professional and experienced, well-trained staff are committed to ensuring the highest standards of personalised care are maintained to meet the lifestyle needs of residents.
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Care Provided by Worcester Lodge

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 39 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1150 – £1450
  • Self-Funded Residential Dementia Care: £1150 – £1450
  • RESPITE Self-Funded Residential Care: £1150 – £1452
  • RESPITE Self-Funded Residential Dementia Care: £1150 – £1450
The price(s) shown are provided by the care home. Contact Worcester Lodge for full pricing details and T&Cs.

Contact Worcester Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Worcester Lodge to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Colins Dicks (Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (35)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (1)
  • Couples/Companion Rooms with Ensuite Wet Room (2)

Parking

  • There is onsite parking available, as well as on street parking

Worcester Lodge Reviews (25)

9.5

Worcester Lodge has a Review Score of 9.5 (9.547) out of 10, based on 14 reviews in the last 2 years.
Over all time Worcester Lodge has 25 reviews.

Overall Experience
  • 18
  • 7
  • 0
  • 0
  • 0
Date Published
  • 25
  • 8
  • 9
  • 14
  • 11
Reviewer Connection to Worcester Lodge
  • 12
  • 8
  • 3
  • 2
Total of 25, showing 21-25
Review from S C (Son of Resident) published on 26 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We cannot speak more highly about the staff and the effort they put in to keep my mother safe and well. During Covid, the activities coordinators excelled themselves and kept the residents very occupied and entertained. We would thoroughly recommend Worcester Lodge to anyone considering a care home
for a loved one. A loving, caring and active environment. Thank you.
Reply from Joshua Slator, Director at Worcester LodgeThank you so much for your kind words with regards to your mother's care at Worcester Lodge. It means so much to the team to hear such positive feedback.
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Review from Audrey S (Wife of Resident) published on 13 December 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been in here for four years and it's been very good but now he is on end of life care it has gone up to excellent. This is in spite of it being a care home and not a nursing home.
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Review from Susan D (Daughter of Resident) published on 29 June 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum was happy when I saw her there at Christmas last year but then my mum moved on to another home due to her mobility and her care needs. A month after she moved, I lost my mum who passed away in February this year. I’d like to say a big thank you to the staff and the support which was given by
the management and staff at Worcester Lodge. Sorry if this is taking too long for me to write a review up. I just take each day as it comes now as mum is not gonna say thank you for being part of her life and taking good care of her, I couldn’t have asked for a better place for her to be in.
Reply from Joshua Slator, Director at Worcester LodgeThank you so much for your kind comments. I'm so glad you are happy with the care your mum received and will pass on your appreciation to all the staff who work so hard to create an amazing home for the residents.
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Review from Julie L (Daughter of Resident) published on 14 June 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum always seems content in the home. The nurses alerted her GP to spells of dizziness and her GP examined her and did some tests. One of the supervisors supported me in filling out an attendance allowance form.
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Review from P M (Wife of Resident) published on 25 April 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Worcester Lodge provides for all my wife's needs, care, medication, support, in a dignified manner. Have recommended this care home to a number of people needing the facility.
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Current Review Score: 9.5 (9.547)

Overview of Review Score

The Review Score of 9.5 (9.547) out of 10 for Worcester Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.697 for Worcester Lodge is calculated as follows: ( (120 Excellents x 5) + (40 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 165 Ratings = 4.697
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.85 Points relating to the number of positive Reviews for Worcester Lodge is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 = 3.85
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Oct 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (4)

Suzanne

Suzanne McPadden

Job Title: Development Manager Joined: 2021

I am an enthusiastic, self-motivated, reliable, person who looks at the glass being half full all the time. My true ambition is to make a difference and touch lives. Making sure people who have Dementia are treated with the highest respect. Making sure that residents have a sense of personal identity, and choice daily! Residents control all they do day to day. With a passion for Supporting staff to achieve their highest goals, Sky’s the limit!!

Danielle

Danielle Evans

Job Title: Trainee Manager Joined: 2023

Hi, I’m Danielle and I am the Trainee Manager of Worcester Lodge. I have worked within the care industry for 15 years. I started off as a care assistant and have worked my way up over the years. I have gained my knowledge not only by doing the practical side of care but also by doing my NVQ 2, NVQ 3, and then my NVQ 5. I am very passionate about supporting people with Dementia, and I love to promote the best care possible. I love my dog and she is my world! My family are also very important to me, and I see them all as much as I can.

Julie

Julie Trout

Job Title: Deputy Manager Joined: 2023

Hi, my name is Julie and I am the Deputy Manager here at Worcester Lodge.

Rebecca

Rebecca Harris

Job Title: Admin Lead Joined: 2023

Hi, my name is Becky and I provide administration support to both Worcester Lodge and Osborne House. Prior to this role, I have been an operations manager for a five-star retreat. Outside of work, my two children and Labrador puppy keep me busy!

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