Kingswood, Bristol BS15 9QB
2a Court Road provides round the clock support for 15 residents with learning disabilities, in three self-contained houses. There is also a communal space which features an activity room and snoezelen room. The snoezelen room is a quiet, calm space where an aromatherapist comes to work with people.
The home boasts a stable staff team, some of whom have been working at 2a Court Road since it opened. Every staff member has statutory training and most have undergone further training, on topics such as autism, positive behaviour support and person centred planning.
Staff create Essential Lifestyle Plans for each resident, which look at what they require on a daily basis, and encourage people to make independent choices.
Group: Milestones Trust
Person in charge: Tracy Cunningham (Manager)
Local Authority / Social Services: South Gloucestershire Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 15 Service Users
Registered Care Categories*: Learning Disability
Admission Information: Ages 18+.
Single Rooms: 15
Rooms with ensuite WC: 0
Facilities & Services: Close to Local shops • Near Public Transport • Minibus or other transport • Stairlift • Wheelchair access • Gardens for residents • Television point in own room
Latest Care Quality Commission* Report on 2A Court Road: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
2A Court Road has a Review Score of 8.3 (8.333)
The Review Score of 8.3 (maximum of 10) for 2A Court Road is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for 2A Court Road in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.3 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 5 for 2A Court Road is calculated as follows: ( (11 Excellents x 5) ) ÷ 11 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
The 3.333 Points relating to the number of positive Reviews for 2A Court Road is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 3 positive Reviews (15 registered maximum number of service users ÷ 5). 1 Reviews ÷ 3 Target = 0.333
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
How Likely are the Reviewers to Recommend 2A Court Road?
Reviewer Connection to 2A Court Road
Submitted from a Website Submission by Robert B on Wednesday 2 November 2016. Relates to October 2016.
My sister has been a resident at 2A Court Road, for 20 years and I and the rest of our family have always been very happy with the quality of care provided. The staff are kind, considerate and sociable, the standard of accommodation is excellent, and the needs of my sister are fully met. The staff also arrange regular outdoor activities for her, such as horse riding, which she greatly enjoys. I thoroughly recommend 2A Court Road as a care home of the highest quality.
How likely would you be to recommend 2A Court Road? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Don't Know
There are currently no Care Home Idol entrants who have performed at 2A Court Road