The garden area outside is well kept and recently was the location for a family garden partyAngela(Daughter of Resident/Service User)
Mother is looked after extremely well and with great respect and dignityPaul B(Son of Resident/Service User)
Firgrove House is a haven of quality, care and safe living. Staff and management are 5 starSheila B(Resident / Service User)
The garden area outside is well kept and recently was the location for a family garden partyAngela(Daughter of Resident/Service User)
Mother is looked after extremely well and with great respect and dignityPaul B(Son of Resident/Service User)
Firgrove House is a haven of quality, care and safe living. Staff and management are 5 starSheila B(Resident / Service User)
Firgrove House, rated OUTSTANDING Jan 2019 is a Georgian period property providing residential care as well as dementia care. The home is ideally situated a short walking distance from Yate Shopping Centre and the newly opened Riverside development with access to shops, cinema, cafes, a library, health centres and links to local public transport services.
Client rooms are comfortably furnished to create a homely environment and are equipped with TV...
Firgrove House, rated OUTSTANDING Jan 2019 is a Georgian period property providing residential care as well as dementia care. The home is ideally situated a short walking distance from Yate Shopping Centre and the newly opened Riverside development with access to shops, cinema, cafes, a library, health centres and links to local public transport services.
Client rooms are comfortably furnished to create a homely environment and are equipped with TV aerials and call bells. Some rooms have en-suite facilities, some private wash and commode facilities. The home has client friendly computer equipment and Wi-fi facilities.
Firgrove House invests in training staff to ensure exemplary standards of care for clients. 24 hour care is in place within both the Main House and Coach House, day and night. At Firgrove House, carers always remember that they are working within the residents' home, their private space, therefore all residents are treated with the utmost dignity and respect at all times.
Firgrove House ensures that clients enjoy daily activities, organised events, entertainment and outings. They also provide Day Care, seven days a week.
At present, for Private funding or respite we are offering a discount of 10% for all new referrals.
The price(s) shown are provided by the care home. Contact Firgrove House for full pricing details and T&Cs.
Contact Firgrove House to confirm what's included and get a personalised quote:
Firgrove House has a Review Score of 9.7 (9.659) out of 10, based on 17 reviews in the last 2 years.
Over all time Firgrove House has 43 reviews.
Our Dad moved into Firgrove Care Home Dec 2025. Following a particularly nasty fall, and a long stay in hospital, it was clear that Dad wasn't going to be able to return to his own house. We then began the process of trying to find a suitable home for him. From the very first phone call with Deian...
Our Dad moved into Firgrove Care Home Dec 2025. Following a particularly nasty fall, and a long stay in hospital, it was clear that Dad wasn't going to be able to return to his own house. We then began the process of trying to find a suitable home for him. From the very first phone call with Deian and Chloe we were sure Firgrove was the place for Dad. We were given a tremendous amount of support navigating the process of moving Dad from the hospital to Firgrove. Chloe even visited him in hospital to assess that Firgrove would be the right fit for him. As well as needing physical care Dad is also coeliac, meaning he must follow a strict gluten free diet. The team at Firgrove have made such an effort to ensure that he gets a varied and healthy diet. Dad is now settled and has nothing but positive things to say about the team. The care that he receives, and the manner in which the whole team interacts with all the family is nothing short of phenomenal. We're very happy with Firgrove.
Thank you so much for the review. Supporting your dad's move from hospital to Firgrove and seeing him settle has been a real pleasure. We're so glad he's feeling positive and that you've felt supported as a family too. Thank you for trusting us with his care - your kind words will mean the world to the whole team at Firgrove.
I cannot give enough praise & thanks...
I cannot give enough praise & thanks to every member of staff, you are the best.
Firegrove House is a cottage type residence, and with the older property, there are certain difficulties, but it's very homely and cosy. I can say without hesitation that the management and staff are very good, and make up for any small issues due to the age of the property. Food very good, in...
Firegrove House is a cottage type residence, and with the older property, there are certain difficulties, but it's very homely and cosy. I can say without hesitation that the management and staff are very good, and make up for any small issues due to the age of the property. Food very good, in general, a very thoughtful and helpful establishment. Mum was sorry to move!
My mother-in-law became a resident (respite care - with a view to extension) after a traumatic stay in hospital. The entry arrangements were handled well, and my mother-in-law welcomed very nicely. Over the last week or so, she has settled in, and this improves each day. The staff have been...
My mother-in-law became a resident (respite care - with a view to extension) after a traumatic stay in hospital. The entry arrangements were handled well, and my mother-in-law welcomed very nicely. Over the last week or so, she has settled in, and this improves each day. The staff have been excellent and very kind to her. She has confusing periods and often repeats herself, yet immense patience and kindness have occurred. A great start. She has not taken part in any activities yet, but maybe in the future!
Glad to hear that your mother-in-law has settled well. There are plenty of activities going on, so I'm sure we'll see her taking part very soon!
My friend is very happy at Firgrove House. After feeling nervous about going into a care home the staff have suppressed her nerves. Amazing choices of food with a different menu every day. Making new friends and memories and in a place she calls home.
My friend is very happy at Firgrove House. After feeling nervous about going into a care home the staff have suppressed her nerves. Amazing choices of food with a different menu every day. Making new friends and memories and in a place she calls home.
Communication is also good. I regularly visit Dad and am always welcome. There is a very homely feel to Firgrove and the home cooked meals provided...
I feel safe in the knowledge that Dad is safe and well cared for.
So glad to hear that your Dad has settled well. I'll also be sure to pass on your kind words to the staff team!
I think it is organised well by the manager and the staff are wonderful. I know my gran is settled there.
I think it is organised well by the manager and the staff are wonderful. I know my gran is settled there.
Thank you so much for the feedback. Glad your gran is enjoying Firgrove!
My Nan has been residing at Firgrove for a while now, she has settled really well and is calling Firgrove home now which to us is great. Nan always looks lovely and is always telling us what she has been up to. The staff make Firgrove, they are jolly and caring. Management have gone above and...
The Cooks are great and make home made meals and Nan can be ' fussy' with food but the cooks will make her whatever she would like. Activities are good, we see a lot of what the residents get up to, it's great to see them always smiling.
This home is so lovely. I was always 100% happy. The carers and staff are kind caring and deal with your every need. The manager and her team are amazing. Always ready to listen. They do lots of activities and have lots of singers etc visiting. They always celebrate things like Easter Christmas any...
This home is so lovely. I was always 100% happy. The carers and staff are kind caring and deal with your every need. The manager and her team are amazing. Always ready to listen. They do lots of activities and have lots of singers etc visiting. They always celebrate things like Easter Christmas any royal celebrations etc. The home is very clean and the food is always delicious. Unfortunately my dear mum has passed away now but I was so so happy with her care and I would recommend Firgrove 100%. One other thing is that because there is no overcrowding everyone gets attention and listened and spoken to. Yes very happy indeed. Thank you.
My nan has been at Firgrove for a few years now and she has never been happier, Firgrove really is a happy place which gives family's piece of mind that are being well looked after. The staff are so friendly and the management always organise amazing activities for the residents to do. Its really...
My nan has been at Firgrove for a few years now and she has never been happier, Firgrove really is a happy place which gives family's piece of mind that are being well looked after. The staff are so friendly and the management always organise amazing activities for the residents to do. Its really like a home to her now.
Thank you so much for your kind words, we'll be sure to pass it on to the staff team!
Staff are very friendly and helpful, management have even offered to have a small get together for our family for my grandmothers upcoming birthday. They do a variety of activities and family events with the residents...
Staff are very friendly and helpful, management have even offered to have a small get together for our family for my grandmothers upcoming birthday. They do a variety of activities and family events with the residents which is lovely to attend and see regular picture updates via their social media page.
Brilliant place! My granddad has been there a few months and has settled so well. The staff are so welcoming and allow the residents to feel at home. We visit regularly and can't fault the service provided to him.
Brilliant place! My granddad has been there a few months and has settled so well. The staff are so welcoming and allow the residents to feel at home. We visit regularly and can't fault the service provided to him.
Great to see that your granddad has settled, and a big thank you for taking the time to complete a review- much appreciated.
Visited my friend today and she has never looked better. Her appearance was beautiful, had her make up and hair done, clean and tidy she looked like my dear friend who always spent time on her appearance. The staff and managers were lovely couldn't do enough for us and my friend. My friend...
Visited my friend today and she has never looked better. Her appearance was beautiful, had her make up and hair done, clean and tidy she looked like my dear friend who always spent time on her appearance. The staff and managers were lovely couldn't do enough for us and my friend. My friend (resident) couldn't complement the service enough. Thank you all so much for taking such great care of my dearest friend of 50 years.
Thank you for the review. Lovely to hear such kind words. We'll be sure to pass them on to the staff team. Look forward to seeing you on your next visit.
Mum is really happy at Firgrove House, which is the most important factor. The staff are pleasant and communication very good.
Mum is really happy at Firgrove House, which is the most important factor. The staff are pleasant and communication very good.
Thank you so much for the review. Glad to hear Mum is happy. It is a pleasure to be able to support her. We'll pass your comments on to the staff and management.
Excellent staff and place to live. We are always welcome to visit our family any time. We couldn't ask for a better place for my grandmother to live. The facilities, rooms and food are great. It's a great place.
Excellent staff and place to live. We are always welcome to visit our family any time. We couldn't ask for a better place for my grandmother to live. The facilities, rooms and food are great. It's a great place.
Thank you for the wonderful words regarding the home and the staff. I will pass these kind comments onto the Manager and staff in the home.
Everything at Firgrove makes me feel less guilty about my mum having to be a resident. All of the staff are extremely friendly and proactive, ensuring all resident's needs are met. My mum is not the easiest of residents and is quite demanding but the staff cope with it really well. The management...
Everything at Firgrove makes me feel less guilty about my mum having to be a resident. All of the staff are extremely friendly and proactive, ensuring all resident's needs are met. My mum is not the easiest of residents and is quite demanding but the staff cope with it really well. The management leads by example and is always available for a chat or to answer queries.
Thank you for the review, glad to read that you feel all the staff are friendly and that they meet all the needs your mother requires. I will pass these kind words on to the Manager and staff in the home.
Such a lovely homely, family feel, my grandma is so well looked after and very happy here. The home offers lots of activities for residents and holds lovely events for families and we always feel welcomed. Thank you for taking such wonderful care of my grandma her having to live in a care home was...
Such a lovely homely, family feel, my grandma is so well looked after and very happy here. The home offers lots of activities for residents and holds lovely events for families and we always feel welcomed. Thank you for taking such wonderful care of my grandma her having to live in a care home was one of the hardest decisions our family had to make but you have made the process and decision so much easier for us by being so wonderful.
Many thanks for the wonderful and kind words. We are glad to hear that your Grandma is happy here at Firgrove, and also that you enjoy coming to Firgrove to be part of family events and activities. I will pass your comments on to the Manager and staff in the home.
My close Family member is currently at Firgrove House, they moved in around a month ago and settled really well and quickly which has made the transition for the family easier. whilst completing this form at firgrove, the meal was presented beautifully, and my relative ate it all. you could smell...
My close Family member is currently at Firgrove House, they moved in around a month ago and settled really well and quickly which has made the transition for the family easier. whilst completing this form at firgrove, the meal was presented beautifully, and my relative ate it all. you could smell the home made baking as soon as you entered the door. The staff have been very welcoming and helpful, the managers are very easy to talk to and they give reassurance and make sure the residents are looked after and go above and beyond.
Thank you Firgrove for looking after us all!
Thank you so much for the review. It's a pleasure to have your relative with us. We'll make sure your kind words are passed on to the team.
This home is so caring and supportive not only to my nan but to the whole family. It is such a relief to know nan is cared for and we don't have to worry anymore. Every time I see nan she is so happy and enjoys spending time with the friends she has met there. I can thank the management team and...
This home is so caring and supportive not only to my nan but to the whole family. It is such a relief to know nan is cared for and we don't have to worry anymore. Every time I see nan she is so happy and enjoys spending time with the friends she has met there. I can thank the management team and the care team enough for all they have done for nan. My mum is sleeping now knowing nan is cared for so well. Thank you
Thank you so much for the review. Glad your nan and the whole family are happy. We'll pass your comments on to the staff and management.
My 97-year-old frail father has been welcomed into the family at Firgrove House. He has settled in really well and feels 'At Home'. He is thriving and happy. I can now relax in the knowledge that he is well cared for. His needs are being met and he is safe.
My 97-year-old frail father has been welcomed into the family at Firgrove House. He has settled in really well and feels 'At Home'. He is thriving and happy. I can now relax in the knowledge that he is well cared for. His needs are being met and he is safe.
Thank you for the review. It's great to hear that your father is enjoying his time at Firgrove
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I am passionate about recognising our clients as individuals and recognising that...
I have worked in health and social care since I was 16 years old.I am passionate about recognising our clients as individuals and recognising that they are not defined by their medical conditions or age. I strive to achieve the highest standard of care for our residents.
I have been working in care since I was 16 years old. I joined Manor Community in 2021. As the Care home Manager it is important for me to make sure...
I have been working in care since I was 16 years old. I joined Manor Community in 2021. As the Care home Manager it is important for me to make sure that our residents are empowered to remain as independent as possible. We strive to meet all of individual needs. We aim to make their stay as comfortable as possible and we ensure that their individual goals are met in a person centred way. At Firgrove House we can offer a homely feel and be apart of a close community.
I like to...
I have worked in health and social care since 1998- I have 27 years experienced completing various roles within health and social care.I like to ensure that our residents are cared for in a persons centred environment. I enjoy getting to know our residents and supporting their choices to empower them. There can be a sigma around health and social care that I want to change caring for someone in their time of need is empowering and rewarding. Our residents are at the centre of what we do.
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
There are 18 Single Rooms and 1 Couples/Companion Room.
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
9.9 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Firgrove House to verify any information. View our terms and conditions. Firgrove House has an Enhanced Service -what an Enhanced Service includes.