
I can’t thank the staff enough for the amazing care that they gave my mumSue H(Daughter of Resident/Service User)

Thank you so much. It is truly a wonderful home and Mum was very happy being there.Sue H(Daughter of Resident/Service User)

The staff are second to none. Nothing is too much trouble.Jackie J(Daughter of Resident/Service User)

I can’t thank the staff enough for the amazing care that they gave my mumSue H(Daughter of Resident/Service User)

Thank you so much. It is truly a wonderful home and Mum was very happy being there.Sue H(Daughter of Resident/Service User)

The staff are second to none. Nothing is too much trouble.Jackie J(Daughter of Resident/Service User)

Little Croft Care Home is a beautiful newly renovated Care Home with the focus on being a leader in Residential and Dementia Care. Little Croft was taken over in 2021 by Young at Heart Care Homes, with the director having over 20 years of experience in the Health Sector. They have since implemented best practices, outstanding care and fantastic and engaging activities.
The Home has been sympathetically converted and extended...
Care Provided by Little Croft Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 41 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Little Croft Care Home for full pricing details and T&Cs.
Contact Little Croft Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Young at Heart Care Homes Ltd
- Private Owned
Person in charge
- Lisa Fryar(Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2021
- Number of floors: 2
Room Information
- Single Rooms (41)
- Single Rooms with ensuite Wet Room (30)
Parking
- Plenty of parking to the front of the home.
Little Croft Care Home Reviews (37)
Little Croft Care Home has a Review Score of 9.3 (9.317) out of 10, based on 7 reviews in the last 2 years.
Over all time Little Croft Care Home has 37 reviews.
My Mum has been in Little Croft since August. The care home provides exceptional care in a warm, welcoming environment. The staff are compassionate, attentive, and always go above and beyond to make residents feel valued and comfortable. The home is beautifully maintained, with lovely gardens and excellent food. There's a real sense of community, and families are kept fully informed. It's reassuring to know our loved one is in such capable, caring hands-truly a home from home.
Thank you so much for your extremely kind words. All of us at little Croft truly love looking after your mother, she is an absolute delight to care for. We take great pride in our home and are deeply committed to ensuring that our residents choices, opinions and wellbeing always come first. I look forward to sharing your wonderful review with our team.
Dad has been resident since July & is pleased with the care he receives. He also likes the food. The staff are very friendly, treat residents with respect & nothing seems to be too much trouble. They keep me informed about any issues, doctor's visits etc. & are happy for residents to be visited at any time.
Thank you, Gill, for this lovely review. It's a pleasure to look after your father - he is such a kind and caring gentleman. We truly enjoy hearing the wonderful stories he shares with us about his childhood. I will be sharing your very kind words with the care staff. Thanks again
Thank you to all at Little Croft.
It is truly a pleasure to care for your father. He is such a kind and thoughtful gentleman, and we all enjoy spending time with him. Thank you so much for your lovely review. I’m delighted to hear that you and your family are happy with the care he receives. I look forward to sharing your kind words with the team at Little Croft—they will be thrilled to know their efforts are appreciated.
Nice care home and staff very friendly and helpful. The care home is very well decorated to give it a home feeling. The only downfall is there is nothing around to take the residents out like for a coffee etc.
Thank you for this kind and lovely review, I look forward to sharing this with the care staff. There is a railway station which has a nice cafe and it is walking distance from the home, if you ask the care staff they will help with directions with the easiest route. Best wishes
My mother first went into the Little Croft Care Home in February 2022 for respite care. However, it quickly became apparent that it would be impossible for my mother to live on her own again, so her stay became permanent.
In total my mother spent three years in the home, she died earlier this month aged 95. During that period she at all times received the most outstanding care. The manager and her team provided the most caring and considerate environment possible. To say my mother was well looked after would be a huge understatement. Often when we visisted she would be sitting in the communal lounge and staff walking by would wave to her to say hello. One important aspect of her care was the quality of the food. My mother always looked forward to her meals and had nothing but the highest praise for the food provided.
We could not have picked a better care home.
Thank you so much for this lovely review, it is very much appreciated and I look forward to sharing this with the staff. Looking after your mother was a great pleasure and she already is missed by all. Again thank you for the kind words you have shared. Best wishes
My mother moved into Little Croft in December 2024. From day one the care and love she received was exceptional. The team supported my mother for nearly one and half years which gave the family the confidence that mum was safe and cared for. The team at Little Croft supported mum with all her needs, food and medication and with love they accepted if she was difficult from time to time. Mum loved her time in Little Croft. Mum passed away in early March and the family are very grateful to everyone in Little Croft for their support and care.
My Mum has settled in very well at Little Croft Care Home in her comfortable room. The staff are all really friendly and do a great job looking after the residents. The food looks good and activities help to keep up morale. I would definitely recommend the home.
Thanks Rob for writing such a lovely review of our home. Your mum has really settled in well and the staff are so fond of her. Look forward to seeing you on your next visit. Best wishes
Very happy with the level of care and attention that all the staff have provided to my grandad. He was not very mobile or into activities in the last home, but here, he is a changed man and is active in all the wonderful activities that the home provides. Thanks again to everyone at Little Croft.
Thank-you so much for writing such a lovely review of our home, it is very much appreciated and I look forward to seeing you soon. Best wishes
This has changed my way of life, looking at things and realising they do more with time.
Thank-you for taking the time to write this lovely review of our home. We are so glad you love living here. Best wishes
I was dreading my mum having to go into a care home as this was something she is so against however her health made this her only choice. Well, she just loves it. the staff are just amazing and nothing is too much trouble. The food is excellent with a good choice. Her general healing and dementia have imported so much since she came to Little Croft. Mum is very happy as I am.
Thank-you so much for writing such a lovely review of our home, we are so happy that your mum loves it here and I will pass on your comments to all the staff. Best wishes
Very nice place. Everyone is within to help each other.
Thank-you so much for your lovely review of our home. Best wishes
My grandmother has resided at the care home for a few months. The staff are caring and considerate, they always keep us informed and my grandmother appears happy and settled. She has a lovely room which is bright and large. My grandmother enjoys the activities.
Thank you for your kind words about our home, it is very much appreciated. We look forward to seeing you soon. Best wishes.
Very caring and attentive staff. A very well-run home. Every carer I have met at Little Croft has been so kind and genuine and looked after my nan and other residents with warmth and dignity in equal measure.
Thank-you so much for your kind words about our home, it is very much appreciated and I will pass on your lovely words to the staff. Look forward to seeing you soon. Best wishes
Very helpful and accommodating staff. Mum is well looked after and cared for. Always clean and tidy.
Thank you so much for writing such a lovely review of our home. Best wishes.
I like the care home and the staff. Lovely place to live.
We are so happy that you love staying at Little Croft and I look forward to seeing you when I'm there next. Best wishes
I am very happy here. The staff are very kind. Meals are good.
Thank you for your lovely review, it is an absolute delight having you in the home and I'm glad you're very happy living with us. Best wishes
The whole team at Littlecroft have been nothing but amazing. The service is unrivalled and they really do care for each of the residents and form relationships with all of them. Every time I have a question, they are there to support me with no issues. I'd highly recommend them to anyone looking for a great care organisation to look after their loved ones.
Thank-you so much for writing such a lovely review. We always strive to do the best for the residents, so it is lovely to receive such great praise. Best wishes.
The managers and the nursing staff are good, there is nothing they can't do they are friendly and when I do any walking you get praise, nothing is too much trouble. I would recommend it to anyone it is always clean and tidy.
Best wishes
I am an only child living abroad and we have had the ongoing Covid situation, during which my mother was admitted.
I cannot praise the home, the managers and all staff highly enough. They are professional and very kind and thoughtful, not only to my mother but also to me, making my visits as smooth as possible.
Physically the home has its design quirks, as it is an extended ordinary house. But this does not matter, in fact, it reduces the institutional feel and it is the staff that makes the place what it is.
Thank you so much for your wonderful review. I will pass on your lovely comments to our team, who will be over the moon. Caring is a job done because of a passion to care and look after people, and the staff are always overwhelmed when their hard work and commitment are recognised. Thank you once again for taking the time to write this.
Amazing staff who have time for everyone, professional and friendly! Spacious rooms and a wonderful garden. There are also so many activities organised by the staff. Would recommend it to anyone looking for a care home in the area.
Thank you so much for writing such a lovely review of our home and staff. It makes me immensely proud, and I will be sure to pass on your wonderful comments to all the staff. Best wishes to you and your family.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 May 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 10 July 2026Two stunning newly renovated single en-suite bedrooms with open views on to our spacious back garden have become available. Please contact us for more information.
News (0) & Events (0)
There are no news items for Little Croft Care Home.
There are no upcoming events for Little Croft Care Home.
Awards / Recognitions (6)
- 31 Jan 2024Recipient: Young at Heart Care Homes Ltd
- 28 Feb 2023Recipient: Little Croft Care Home
- 28 Feb 2023Recipient: Young at Heart Care Homes Ltd
Meet the Team (4)

I am proud to say I am the Registered Manager for Little Croft Care Home and I have been in this position for the past 13 years.
I started my career working as a staff trainer in retail and then completely changed my role to follow my passion of working in care. I began working in a hospital specialising in Mental Health and Dementia. I then progressed my career through further training and began working for a housing association as a Senior Manager for extra care housing.
Since taking up my role at Little Croft Care Home, I have gained many qualifications, including the Registered Managers Award, as well as a vast amount of experience. My focus is to provide a comfortable and welcoming home that enables residents to feel safe, calm and at ease, with laughter and fun along the way.
Outside of work, I am a wife, mother, grandmother and I adore spending quality time with my family, especially my young grandchildren. I enjoy social evenings, music, reading and walking my 2 dogs Poppy and Rosie.

I came to Little Croft in 2018 as the Deputy Manager and since then I have worked up to becoming the Care Manager. I have worked in care for over fifteen years and have extensive qualifications which include NVQ Level 2 & NVQ Level 3, End of Life, Equality and Diversity and recently completed my NVQ Level 5 which is a great achievement. I have also taken a course in Dementia and I am a qualified Dementia Link Worker. I really enjoy my role and overseeing the care home, alongside the Registered Manager Carol. I recently got married in 2021 and my husband and I enjoy walking with our new addition to the family, Bear. He is a Bear Coated Shar-pei and is only one year old. He will sometimes come to work with me and spends time with the residents, who really enjoy seeing him, with residents sometimes asking where he is, as they miss him when he is not around. In my spare time at home, I enjoy looking after my tropical fish tanks, reading, and going for walks with Bear.

I'm Suzanne Hillier or 'Suzie' as I like to be known. I have worked at Little Croft Care Home for three years. I have completed the Care Certificate and recently completed my NVQ Level 3. I started my career in care as an activity co-ordinator and then went on to become a carer, progressing to Team Leader. I really enjoy my role and I'm very passionate about seeing residents happy and enjoying their time with us. I have a passion for working in the care sector and enjoy making a difference to someone's life. Prior to joining Little Croft, I worked in Retail for many years. At home, I enjoy spending time with my family and, in my spare time, I am a clairvoyant, bringing support love and guidance.

I have worked in care for many years, I am very passionate about my job. I am a mother to three wonderful children and a foster mother to a wonderful young man. I have three beautiful grandchildren and spend as much time as possible enjoying watching them grow up. I am currently qualified at NVQ Level 3 and at present progressing through my NVQ Level 5. In my spare time, I enjoy spending time with my family, enjoying holidays abroad and my hobbies are playing the piano and running.
Frequently Asked Questions about Little Croft Care Home
What types of Care is Little Croft Care Home registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Little Croft Care Home have?
There are 41 Single Rooms.
What are the Facilities & Services at Little Croft Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Little Croft Care Home to the centre of Bristol?
5.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Little Croft Care Home to verify any information. View our terms and conditions. Little Croft Care Home has an Enhanced Service -more info.