
I can’t thank the staff enough for the amazing care that they gave my mumSue H(Daughter of Resident/Service User)

Thank you so much. It is truly a wonderful home and Mum was very happy being there.Sue H(Daughter of Resident/Service User)

The staff are second to none. Nothing is too much trouble.Jackie J(Daughter of Resident/Service User)

I can’t thank the staff enough for the amazing care that they gave my mumSue H(Daughter of Resident/Service User)

Thank you so much. It is truly a wonderful home and Mum was very happy being there.Sue H(Daughter of Resident/Service User)

The staff are second to none. Nothing is too much trouble.Jackie J(Daughter of Resident/Service User)

Little Croft Care Home is a beautiful newly renovated Care Home with the focus on being a leader in Residential and Dementia Care. Little Croft was taken over in 2021 by Young at Heart Care Homes, with the director having over 20 years of experience in the Health Sector. They have since implemented best practices, outstanding care and fantastic and engaging activities.
The Home has been sympathetically converted and extended...
Care Provided by Little Croft Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 41 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Little Croft Care Home for full pricing details and T&Cs.
Contact Little Croft Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Young at Heart Care Homes Ltd
- Private Owned
Person in charge
- Lisa Fryar(Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2021
- Number of floors: 2
Room Information
- Single Rooms (41)
- Single Rooms with ensuite Wet Room (30)
Parking
- Plenty of parking to the front of the home.
Little Croft Care Home Reviews (37)
Little Croft Care Home has a Review Score of 9.3 (9.317) out of 10, based on 7 reviews in the last 2 years.
Over all time Little Croft Care Home has 37 reviews.
We are very happy with the level of care provided to our grandma. The staff are extremely helpful and nothing is too much trouble for them. Our grandma is eating well and putting on weight since moving care homes. Would highly recommend this home.
Thank you so much for taking the time to review Little Croft. We take great pride in ensuring we deliver safe, high-quality care and facilities. We always take the time to understand the needs and interests of your grandma, as well as all residents and pride ourselves on providing outstanding...
A lovely care home that's right on my doorstep! I've come to know the staff well, and trust them implicitly. Very handy being so close to two local garden centres (with coffee shops) as well as Avon Valley Railway for residents who enjoy trips on the local steam railway, or just watching them go past.
Many thanks for taking the time to complete a review and writing such lovely comments. Best wishes
My wife went into Little Croft from another care home, which was very poor, and she has immediately improved and engages in all the wonderful activities that they have on each day. The care is excellent and the staff really care. She didn’t really eat in the other home but her diet has also improved at Little Croft. Keep doing what you’re all doing.
Your kind words about our home are very much appreciated. Thank you for taking the time to write a lovely review and I will make sure your comments are passed on to the team. Best wishes.
Very nice care home with beautiful gardens. I was very impressed with the people that work there, professional and knowledgeable. My mother is very settled there and enjoys all the activities that go on. Can’t recommend it enough.
Thank you so much for your lovely comments about our home. I will make sure they are passed on to the team, and I look forward to seeing you soon. Warm regards.
My grandad has really settled in at Little Croft. The staff are amazing and communicate really well with all the family. They truly care for his well being. Activities are brilliant and they really engage with the residents. Thank you so much.
Thank-you so much for your kind words about our home. Best wishes
Nan is extremely well cared for at Little Croft. Staff are always attentive to her needs and offer her support with great kindness. It is important to acknowledge the great work and care provided by all staff and management that goes above and beyond to look after and support their residents.
Thank-you so much for taking the time to write such kind words about our home. I am so glad you're happy with the care that your nan receives and I look forward to seeing you soon.
What I have achieved and experienced in my time at the home has been extremely good. My room is lovely, I have a patio and have my own flower pots on them. I have been able to personalise my own room. The staff are exceptional.
We are delighted to read that you are so happy with the care that you are receiving. It means a lot to us at Little Croft, to know that residents are happy with the wonderful care that we give to all of you. Thank you for taking the time to write a review. Best wishes to you and your family.
I would not change anything about Littlecroft.
Thank you so much for your wonderful review. The team do everything from the heart and aim to give the highest quality care, so it is very humbling to hear that we’re achieving what we set out to do. We appreciate you taking the time to write this feedback.
Lovely home.
Food lovely, really enjoy.
Everything about the home is perfect - it's my home.
Thank you for your lovely review. Everyone at Little Croft works very hard to provide a wonderful environment for all of the residents and it's amazing to hear such nice feedback and recognition.
My room is well furnished.
The staff are wonderful.
Settled in well 'only new home', this was a new experience 'very pleasant one'.
Thank you for taking the time to write a review. We are delighted to hear that you have settled well into life at Little Croft.
I enjoy the food.
The rooms are lovely and comfortable and homely.
The staff are very friendly.
(I would come again).
Thank you for such a lovely review of the home and team, it makes me very proud. As a company we pride ourselves on the care we deliver to all of our residents, so it is especially nice to hear that since taking over the home, that these same values are part of Little Croft's ethos. It is always great to hear such fantastic praise for our team and I will pass on your lovely words to everyone.
Food is lovely.
I also enjoy my space and freedom.
Thank you so much for taking the time to review Little Croft and our wonderful staff. We take great pride in ensuring we deliver safe, high-quality care and facilities. We always take the time to understand the needs and interests of all the residents and pride ourselves on providing outstanding choices when meeting the needs of resident’s individual requirements. Thanks again.
I am very impressed with the care, love and support the staff have given my father. He has been a resident for a considerable amount of time and loves it there. My family will be forever grateful to everyone there. Keep up the great work! Thanking you all.
Warm regards.
My auntie has been a resident at Little Croft for nearly 2 and a half years. It is a fantastic care home and I wouldn't want her to be anywhere else. All the staff are fantastic and nothing is ever too much trouble. It is very clear they are passionate about the care they give to all the residents. I honestly cannot praise them enough. Little croft is very homely and welcoming and always such a lovely atmosphere when I visit even through these difficult times. The meals look delicious and the activities are brilliant. I'm always telling the rest of the family and my friends how great you all are! Thank you so much to all the staff for the care you give to my auntie. It's great peace of mind knowing she is very well looked after.
Thank you so much for your very kind words about our home. It is a pleasure to look after your aunt and we hope to see you soon. Best wishes.
The staff are exceptional and go out of their way to support the residents. Great standard of care and the staff are all very approachable. Clean environment with lovely gardens. I’m very happy we picked this home.
Thank you so much for taking the time to review the home and our wonderful staff. We take great pride in ensuring we deliver safe, high-quality care and facilities. We always take the time to understand the needs and interests of your loved one and all residents and pride ourselves on providing...
I can’t thank the staff enough for the amazing care that they gave my mum, especially through these difficult times. Thank you so much. It is truly a wonderful home and Mum was very happy being there. I wish you all the very best.
Thank you so much for your kind words about our home. We pride ourselves on the care we deliver to all of our residents and it is always great to hear such fantastic praise for the team. Warmest wishes
My mother was very anti care home, however, her dementia became worse over lockdown. We persuaded her to take a short break. Whilst there she joined in activities, ate well and kept clean and tidy every day. The last time I visited on Saturday (my regular spot) she was so happy telling me she really liked it there and since then has been accepted as a permanent resident. We had a good laugh. The staff are second to none. Nothing is too much trouble. We can ring anytime night or day. There is a WhatsApp video which can be used, in this present climate nothing is ‘the norm’ at the moment, and at the moment only one visitor (me). They have very active Christmas activities in the lead up to Christmas. Unfortunately, the only downside is she can’t come out at the moment through no fault of anyone. But I am confident we've made the right choice of home and a weight lifted off our shoulders (my brother and me). She is happy.
Thank you for such a lovely review of the home and team, it makes me very proud. As a company we pride ourselves on the care we deliver to all of our residents, so it is especially nice to hear that since taking over the home, that these same values are part of Little Croft's ethos. It is always...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 May 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 10 July 2026Two stunning newly renovated single en-suite bedrooms with open views on to our spacious back garden have become available. Please contact us for more information.
News (0) & Events (0)
There are no news items for Little Croft Care Home.
There are no upcoming events for Little Croft Care Home.
Awards / Recognitions (6)
- 31 Jan 2024Recipient: Young at Heart Care Homes Ltd
- 28 Feb 2023Recipient: Little Croft Care Home
- 28 Feb 2023Recipient: Young at Heart Care Homes Ltd
Meet the Team (4)

I am proud to say I am the Registered Manager for Little Croft Care Home and I have been in this position for the past 13 years.
I started my career working as a staff trainer in retail and then completely changed my role to follow my passion of working in care. I began working in a hospital specialising in Mental Health and Dementia. I then progressed my career through further training and began working for a housing association as a Senior Manager for extra care housing.
Since taking up my role at Little Croft Care Home, I have gained many qualifications, including the Registered Managers Award, as well as a vast amount of experience. My focus is to provide a comfortable and welcoming home that enables residents to feel safe, calm and at ease, with laughter and fun along the way.
Outside of work, I am a wife, mother, grandmother and I adore spending quality time with my family, especially my young grandchildren. I enjoy social evenings, music, reading and walking my 2 dogs Poppy and Rosie.

I came to Little Croft in 2018 as the Deputy Manager and since then I have worked up to becoming the Care Manager. I have worked in care for over fifteen years and have extensive qualifications which include NVQ Level 2 & NVQ Level 3, End of Life, Equality and Diversity and recently completed my NVQ Level 5 which is a great achievement. I have also taken a course in Dementia and I am a qualified Dementia Link Worker. I really enjoy my role and overseeing the care home, alongside the Registered Manager Carol. I recently got married in 2021 and my husband and I enjoy walking with our new addition to the family, Bear. He is a Bear Coated Shar-pei and is only one year old. He will sometimes come to work with me and spends time with the residents, who really enjoy seeing him, with residents sometimes asking where he is, as they miss him when he is not around. In my spare time at home, I enjoy looking after my tropical fish tanks, reading, and going for walks with Bear.

I'm Suzanne Hillier or 'Suzie' as I like to be known. I have worked at Little Croft Care Home for three years. I have completed the Care Certificate and recently completed my NVQ Level 3. I started my career in care as an activity co-ordinator and then went on to become a carer, progressing to Team Leader. I really enjoy my role and I'm very passionate about seeing residents happy and enjoying their time with us. I have a passion for working in the care sector and enjoy making a difference to someone's life. Prior to joining Little Croft, I worked in Retail for many years. At home, I enjoy spending time with my family and, in my spare time, I am a clairvoyant, bringing support love and guidance.

I have worked in care for many years, I am very passionate about my job. I am a mother to three wonderful children and a foster mother to a wonderful young man. I have three beautiful grandchildren and spend as much time as possible enjoying watching them grow up. I am currently qualified at NVQ Level 3 and at present progressing through my NVQ Level 5. In my spare time, I enjoy spending time with my family, enjoying holidays abroad and my hobbies are playing the piano and running.
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