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Care Provided by Windmill House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 55 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Stroke
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Contact Windmill House to confirm what's included and get a personalised quote
The price(s) shown are provided by the care home. Contact Windmill House for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Windmill Care Ltd
- Private Owned
Person in charge
- Maria Watts (Registered Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2013
Room Information
- Single Rooms (55)
- Single Rooms with ensuite Wet Room (55)
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Windmill House Reviews (3)
Over all time Windmill House has 3 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Windmill House
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Review from Robert (Son of Resident) published on 28 August 2019 Submitted via Website•
Overall Experience
My mother went here for a few weeks the staff couldn't do enough for her. Rooms are exactly what you want when you leave your own home. A room like home but this is more like a hotel great food staff that really care even the management are great there is always something going on, all the...
My mother went here for a few weeks the staff couldn't do enough for her. Rooms are exactly what you want when you leave your own home. A room like home but this is more like a hotel great food staff that really care even the management are great there is always something going on, all the residents seem to be very happy, I cannot thank them enough for looking after my mother and I mean all staff from top to bottom.
↩Reply from Richard Deverson, Operations Director at Windmill House
Thank you very much for this feedback - we are delighted that your mother was so settled and enjoyed herself at Windmill House. You rightly identify the importance of great staff who work so hard across the care industry. We are very lucky to have such a dedicated team working at the home.
Review from Katherine M (Friend of Resident) published on 13 August 2018 Submitted via Postal Review Card•
Overall Experience
I am happy with Windmill House care home in the way they care for my loved one. When dealing with the manager and assistant managers, I feel I am listened to and they carry out certain wishes that I ask for. However, I have a couple of frustrations. Despite asking for my loved one to have her hair...
I am happy with Windmill House care home in the way they care for my loved one. When dealing with the manager and assistant managers, I feel I am listened to and they carry out certain wishes that I ask for. However, I have a couple of frustrations. Despite asking for my loved one to have her hair done in the hairdresser once a week, it does not always happen, even if I remind the care home the night before. I feel it very annoying having to wait a very long time sometimes to be let in the front door, especially when my loved one is with me because after all, this is her home.
Review from Karen S (Friend of Resident) published on 9 May 2017 Submitted via Postal Review Card•
Overall Experience
Very friendly staff. The grounds were kept well maintained in a beautiful setting. My friend is very happy here. The only downfall was that it was not communicated that we were coming to visit and by the entrance, there was a step and another resident and family member needed my assistance to get...
Very friendly staff. The grounds were kept well maintained in a beautiful setting. My friend is very happy here. The only downfall was that it was not communicated that we were coming to visit and by the entrance, there was a step and another resident and family member needed my assistance to get her wheelchair up the step. Health and safety issue! Thank you for allowing the dog to visit. My dad appreciated your staff shouting out 'aren't you gorgeous!'
↩Reply from Richard Deverson, Ops Director at Windmill House
Many thanks for your feedback and we are delighted that your friend is happy at the home. We welcome visitors at any time so please do not feel the need to call ahead first. Thank you also for the feedback on the single step in the hallway – when we refurbished the entire home in 2012, our...
Many thanks for your feedback and we are delighted that your friend is happy at the home. We welcome visitors at any time so please do not feel the need to call ahead first. Thank you also for the feedback on the single step in the hallway – when we refurbished the entire home in 2012, our architects and builders worked extremely hard to make the home single level as far as possible. The installation of 2 lifts achieve this including a sophisticated 4 stop lift to overcome one change in level. The charm of Windmill House is the historic nature of the entrance hall and to retain this, the small single step in the entrance had to stay – the alternative would have entailed the loss of the historic entrance door and remodelling of the whole entrance to the home and this was deemed too damaging to the home. When required there is alternative level access for wheelchairs to the left of the building and through a rear entrance from the garden – this will be highlighted to all visitors should the need arise again. We always welcome pets to the home and we are delighted that your father enjoyed this visit.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 December 2019Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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Upcoming Events
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Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Windmill House.
Accreditations
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Meet the Team (0)
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Frequently Asked Questions about Windmill House
How much does Windmill House cost?
The care home lists weekly fees per person of £1,275 for residential care (respite of £1,275) and of £1,275 for residential dementia care (respite of £1,275). Funding accepted: Self-Funding (Private), Local Authority with Top-up, Local Authority, NHS Continuing Healthcare (CHC).
What types of Care is Windmill House registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Windmill House have?
There are 55 Single Rooms.
What are the Facilities & Services at Windmill House?
Own Furniture if required, Smoking not permitted, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Windmill House to the centre of Bristol?
9.1 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Windmill House to verify any information. View our terms and conditions. Windmill House has a Basic Service -what a Basic Service includes.