Windmill House

Alveston Road, Old Down, Tockington, Bristol BS32 4PH
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3 Reviews
  • Windmill House, Bristol
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Care Provided by Windmill House

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 55 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1275 – £1275
  • Self-Funded Residential Dementia Care: £1275 – £1275
  • RESPITE Self-Funded Residential Care: £1275 – £1275
  • RESPITE Self-Funded Residential Dementia Care: £1275 – £1275

These prices are only a guideline, please contact Windmill House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in Charge

  • Maria Watts (Registered Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2013

Room Information

  • Single Rooms (55)
  • Single Rooms with Ensuite Wet Room (55)
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Windmill House Reviews (3)

Over all time Windmill House has 3 reviews.

Overall Experience
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Reviewer Connection to Windmill House
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Total of 3, showing 1-3
Review from Robert (Son of Resident) published on 28 August 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother went here for a few weeks the staff couldn't do enough for her. Rooms are exactly what you want when you leave your own home. A room like home but this is more like a hotel great food staff that really care even the management are great there is always something going on, all the residents
seem to be very happy, I cannot thank them enough for looking after my mother and I mean all staff from top to bottom.
Reply from Richard Deverson, Operations Director at Windmill House
Thank you very much for this feedback - we are delighted that your mother was so settled and enjoyed herself at Windmill House. You rightly identify the importance of great staff who work so hard…read more
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Review from Katherine M (Friend of Resident) published on 13 August 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am happy with Windmill House care home in the way they care for my loved one. When dealing with the manager and assistant managers, I feel I am listened to and they carry out certain wishes that I ask for. However, I have a couple of frustrations. Despite asking for my loved one to have her hair done
in the hairdresser once a week, it does not always happen, even if I remind the care home the night before. I feel it very annoying having to wait a very long time sometimes to be let in the front door, especially when my loved one is with me because after all, this is her home.
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Review from Karen S (Friend of Resident) published on 9 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very friendly staff. The grounds were kept well maintained in a beautiful setting. My friend is very happy here. The only downfall was that it was not communicated that we were coming to visit and by the entrance, there was a step and another resident and family member needed my assistance to get her
wheelchair up the step. Health and safety issue! Thank you for allowing the dog to visit. My dad appreciated your staff shouting out 'aren't you gorgeous!'
Reply from Richard Deverson, Ops Director at Windmill House
Many thanks for your feedback and we are delighted that your friend is happy at the home. We welcome visitors at any time so please do not feel the need to call ahead first. Thank you also for the…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Dec 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Windmill House

What types of Care is Windmill House registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Windmill House have?

There are 55 Single Rooms.

What are the Facilities & Services at Windmill House?

Own Furniture if required, Smoking not permitted, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Windmill House to the centre of Bristol?

9.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Windmill House to verify any information. View our terms and conditions. Windmill House has an Basic Service - more info.