St Clair House

St Clair House is a beautiful, warm and welcoming care home. We will always be incredibly grateful for the care and kindness shown to my father during his time there, right up until he passed away.

It is much more than a care home; it has a family feel, filled with laughter, love and genuine care. Staff and management take the time to know each resident as an individual, providing holistic care tailored to their needs, personality and preferences. The support given to us as a family was also exceptional during such a difficult time,

The home is clean, bright, comfortable and homely, with well-maintained gardens and communal areas. Activities are varied and thoughtfully planned, with visiting singers and musicians bringing enjoyment.

We cannot thank the amazing staff enough for the compassion, dignity and love they gave my father. Knowing he was cared for by people who genuinely knew and cared about him gave us comfort. St Clair House will always hold a special place in our hearts.

My brother in law was in your care for just short of 2years. In all of our visits to him we could see how well all of the staff treated and cared for him.We would also like to thank the staff for there kindness to us on every visit nothing was to mch trouble for them.Again many thanks for all the care you gave him.

My uncle was at this care home for nearly two years. He was looked after really well and always felt safe. He had a wonderfully spacious room, with an ensuite bathroom and comfortable furniture. The transition from leaving his own home to moving in to St Clair was very smooth.

Thank you St Clair staff for everything you have done for him. The family definitely chose the right place.

Thank you to everyone.

My father has lived at St Clair for the last 18 months. He has been very happy there. The staff are always friendly and kind, treating residents with respect and warmth. In the last few months of my father's life, the staff really stepped up to make sure Dad was comfortable and his needs met, whether it was helping him be comfortable in his chair or bed, or providing something different that he felt like eating or drinking. I always felt confident leaving him in the hands of senior carers - they reached out for medical support when needed, dealt with difficult situations well and kept me updated. The facilities are good, lovely garden area and sunroom. The only downside was the location of the room upstairs around a few bends which he found tricky to navigate. However he could always ask for help if he wanted to go anywhere. The room itself was lovely, big window and ensuite. Overall a fabulous care home. The warmth, friendliness and consistency of all staff made it feel a home.

I worked in care for many years and was a little anxious about Dad coming in to full time care. St Clair's was recommended by a family member whose in-law had been here for several years and had been very happy here. I feel we have been so fortunate. Everone at St Clair's has been so kind and supportive to Dad as well as us. Dad's had the best possible care and the family are so grateful. All the staff have been lovely and nothing is too much trouble. I can't praise them highly enough. Thank you so much everyone xx

From Moving in in October My Mum has recieved Outstanding Support and Been well looked after.Thankyou to everyone who is involved you all are doing an outstanding job.Please continue with the support you offer.

My husband has only been in the home for 11 days but he has settled in extremely well. He is so well looked after. The staff are excellent, so kind & caring, not just to my husband, but to the family as well. The place is home from home, spotlessly clean & his room is spacious yet cosy. A lovely garden space & last of all the food & catering is excellent. We are so glad that we chose St Clair.

St Clair

The overall condition of the building is good with only minor signs of wear and tear. Mother has only been in the home for 2 weeks but has already expressed that want to stay. She has shown signs of happiness not visible before. A 5 star award is required for St Clair House.

Mum hasn't been in St Clairs long but the whole experience from assessment to mum moving in has been amazing. The staff are friendly and very caring and anything needs she gets. I no longer have to worry about her as I know she is getting the best care. The staff are lovely with me and my family when we visit, we are made to feel very welcome. Overall I'm so pleased we picked St Clairs for mums care

I am delighted with the care provided at St Clair House. From the moment I contacted them with regard to a vacancy, to moving in every stage was completed with compassion, sensitivity and professionalism. I cannot thank the staff at St Clair enough for taking such care of my father. The management are very responsive to emails and work well with external agencies to make sure my father has all his care needs met. He has a lovely light airy room which is clean and tidy. He is very pleased with the choice of food available which is prepared by the homes own chef. His medication is well controlled and monitored. He has enjoyed the company of other residents and has also commented how well all the other care staff have interacted with him. As I live far away from St Clair I cannot visit very often but the management are great and if I ever have a worry or concern I just need to ring or email and they are happy to help. Lovely home, great staff.

My mother has been in this home for 18 months and has been extremely well looked after throughout. The home is always clean and tidy. The staff are polite, friendly and caring. The management have been so helpful and professional. Special mention to the deputy manager who could not have been more helpful throughout all this time. Mum is happy and that is a huge relief. Thank you all.

My mum moved into St Clair House a couple of weeks ago following a period of time in hospital. She has settled in really well. I have been very impressed with the staff team - they are welcoming, helpful and extremely kind. The manager and deputy manager are very knowledgeable and have guided me through the whole process of the move. The progress my mum has made in her health since moving into St Clair has been a delight to see. The regular activities organised within the home give opportunities for the residents to meet each other and provide vital stimulation. I live far away and cannot visit as often as I would like but have peace of mind that my mum is in safe hands.

I would recommend St Clair House.

Dad enjoys the sing-along and the entertainment that the home has.

Dad has been a resident for some time now, and we have always been happy with his support. The staff are always very helpful and welcoming, and the manager is very approachable. Dad can be quite difficult at times as he has dementia, but the staff coped very well, and as a family, we are very appreciative of this.

Want to say a big thank you to all staff at St Clair for their attention to Dad. He is the happiest I have seen him for a while and loves being in the home. Praises the food and staff to anyone he talks to when we go out or any visitors.

We congratulate the manager and her deputy on the calibre of their team of carers. The care and compassion shown to our mother were outstanding, and we are so grateful.

The carers are always lovely and polite, especially one in particular that always greets us at the door. The bedroom facilities are not good - the mattress is too small for the bed frame and the toilet roll hanging from the commode on string. Glass on stained glass windows missing. But my gran is more comfortable which is the main thing. The food always looks lovely, tidy and clean home. Parking at the front. Decor is a bit dated. But the main thing is my gran is getting good care at a high standard.