Courtlands Care Home

Rosudgeon, Penzance TR20 9PN

Courtlands is a place to call home, it offers companionship, warmth, hospitality, and treats you with respect, the home will suit you perfectly. Your needs are put first, providing a caring and loving environment where you will feel happy, safe and free from some of the worries of everyday life.

Your family will enjoy coming to visit you to see you well cared for. Courtlands is located in Rosudgeon mid-way between Helston and Penzance. Get in touch with Courtlands Care Home today to discuss your requirements and arrange a viewing.

Owner: Willbern Care Ltd

Person in charge: Angela Roskilly (Registered Manager)

Local Authority / Social Services: Cornwall Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 35 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Hearing Impairment & Deafness • Parkinson's Disease • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 29

Shared Rooms: 3

Rooms with ensuite WC: 18

Weekly Charges Guide: Personal Care Single £697 – £824 (These prices are only a guideline, please contact Courtlands Care Home to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Smoking not permitted • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Directions:

Situated along the A394 between Penzance and Helston

Visiting:

Visitors always welcome throughout the day and evening

Parking:

There is plenty of visitor parking at the home

Latest Care Quality Commission* Report on Courtlands Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 8.6 (maximum of 10) for Courtlands Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for Courtlands Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.9 out of 5 from 3 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.667 for Courtlands Care Home is calculated as follows: ( (25 Excellents x 5) + (10 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 36 Ratings = 4.667

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.929 Points relating to the number of positive Reviews for Courtlands Care Home is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 7 positive Reviews (35 registered maximum number of service users ÷ 5). 3 Reviews ÷ 7 Target = 0.429

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8.6 Courtlands Care Home has a Review Score of 8.6 (8.596) from 3 Reviews


Average Ratings

  • Excellent
    2
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Courtlands Care Home?

  • Extremely LIKELY
    3
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Courtlands Care Home

  • Daughter of Resident/Service User
    3

Having decided with a very heavy heart that I could no longer look after my Mother at home, the decision was made to look for a care home. We as a family feel so lucky that Courtlands had a vacancy. I cannot praise enough the care that my Mother is receiving. Nothing is too much trouble for the staff. Mum is really enjoying her life at the home. She partakes in many activities and has a good relationship with the staff and clients. The home is clean and from what I have seen of the food, it looks delicious. I would thoroughly recommend Courtlands to anyone who is looking for a home for their loved one.

How likely would you be to recommend Courtlands Care Home? Extremely Likely

Overall Standard

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Average Rating:   4.7 out of 5

My Father has lived happily at Courtlands for over 2 years. The home is first class in every respect.

How likely would you be to recommend Courtlands Care Home? Extremely Likely

Overall Standard

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Average Rating:   5 out of 5

It’s always a sad time when a loved one cannot manage in their own home any longer and the worry for the family in finding a ‘new home’ for their family member is a time of upset and stress. My brother and I are so pleased that we were recommended Courtlands where my mum has been a resident for eighteen months. It is a great home, professional and caring and we would recommend it without hesitation.

How likely would you be to recommend Courtlands Care Home? Extremely Likely

Overall Standard

Facilities

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Treated with Dignity

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Average Rating:   4.3 out of 5

Submit a Review for Courtlands Care Home

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Bed Vacancies

1 Bed Vacancy

posted 08 May 2018

We have a first floor room available, all of our rooms are easily accessible by our passenger lift. Please come and have a look at our Home and the care we give if you have moderate needs and are privately funded.

Awards / Recognitions

There are currently no awards/recognitions posted yet for Courtlands Care Home

Job Vacancies

Staff Profiles

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Courtlands Care Home