Courtlands Care Home

The care and attention that is and has been paid to my mother whilst at Courtlands Care Home has been outstanding. Very professional with a huge amount of kindness. In turn, I am able to relax with the knowledge that she is being looked after well.

Courtlands Care Home staff have got to know Mum really well and I have no doubt that she is well cared for. They have a great, professional relationship with the local GP practice so I know all her medical needs are met too. Being able to access the 'Nourish' site enables us to stay informed with her day-to-day care and reassures us that she is well looked after. Staff respond to our questions or concerns and are quick to sort out any minor issues. Their management during covid has meant whilst visits have been harder, especially during lockdowns, we have still been able to see her whenever we could and staff have been great at enabling us to do so whilst still following guidelines. Their outdoor garden and surrounding area makes this much easier and indeed the garden is one reason why we picked the home for Mum - she loves being outside. I'd be very happy to recommend the care home to other families.

I happily recommend Courtlands to all who need their loved ones to be kept safe, well and care for.

One of the better homes.

I cannot recommend Courtlands highly enough.

Naturally, it was a wrench leaving my home but I was immediately made welcome here. All the staff are friendly, kind and efficient. I have my own room with private facilities, which is excellent, I have some of my own furniture; paintings and family photographs on the walls and ornaments on display. My family visit frequently and contact me by phone and 'FaceTime'. I am very happy and comfortable. I have my own television, tablet and disc player in my room, so I have connections with the outside world.

I know I am fortunate to live in Courtlands, a very pleasant home to end my days.

I have been able to visit my wife regularly over the last ten months. I have a great rapport with the staff and can only thank them for the care they provide.

Through these difficult times, we feel the home has coped extremely well. Mother feels at home and seems very content. The staff have always been very kind and helpful with all our enquiries; Mum is in good hands! Cost is always a concern, but we are all managing at this time. Thank you all!

So I can only have nothing but praise for all the care provided to my mum during her time at Courtlands.

My father was a resident at Courtlands for seven months before passing away. During that time he was treated with respect and dignity. He was loved and cared for by everyone he came into contact with within the home. It was hard not to be able to visit him in the home during the COVID pandemic even though we could visit him in the garden. Despite this, it was a huge comfort to us as a family to know that he had a second “Courtlands” family who cared for him so much. Thank you.

The staff and management are outstanding. Well tuned in to everyday life within the home. Always happy, caring, conscientious, helpful, and understanding the resident's needs. And now adapting to the Covid pandemic. I cannot fault them and am so glad they were able to look after my mother. She needed care and attention, me and my siblings couldn’t provide.

I cannot speak too highly of Courtlands Care Home at Rosudgeon. The management, staff and the home are excellent. There is always a very friendly welcome to visitors and the staff are well trained and respectful to every resident. They freely demonstrate kindness and consideration and provide residents with reassurance and encouragement. The care home is very well maintained to a high standard.

Courtlands Care Home is very comfortable with good size rooms. Food is pleasant, staff bring to room if necessary. Friendly atmosphere.

My mother has been in Courtlands for 10 years now. I have never had any problem and have always found the staff very positive and helpful. The quality of the facilities has improved steadily over the time my mother has been there.

My dad has received good care whilst at Courtlands. The staff are friendly and helpful.

An excellent home.

Carers are excellent and always very helpful.

I don't live close (300 miles away) so it's important to have trust in the home. Not once have I came away feeling slightly unhappy at leaving mum there as I know she'll be well cared for, in fact, this time I left feeling she was being cared for in a superb family atmosphere. I have been impressed with the way all the staff interact with the residents (not all of whom are always straightforward and easy) and with each other.

For any further respite care, she would like to go to Courtlands where she felt safe, secure and welcomed.