Crantock Lodge

34 Bonython Road, Newquay TR7 3AN
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9.9 41 Reviews
  • Crantock Lodge, Newquay
Crantock Lodge, in Porth, is a luxury, residential care home for 17 residents.

Close to the sea at Lusty Glaze, Crantock Lodge is an elegant and comfortable home by the sea.

A high ratio of staff to residents offer 24-hour care to those who require assistance with personal care and mobility but are otherwise alert and independent.

Waking night staff ensure that the residents care and room service needs are met 24-hours a day.

All bedrooms are en-suite with bright and sunny aspects, with many having sea and coastal views.

A library and hairdressing salon complement the homely atmosphere where residents, friends, family and visitors can relax in the comfortable surroundings.

Crantock Lodge is fully CQC compliant and has a five star kitchen hygiene rating.
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Care Provided by Crantock Lodge

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 20 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1470 – £1600
  • RESPITE Self-Funded Residential Care: £1520 – £1600

Fees are subject to an assessment and room type

These prices are only a guideline, please contact Crantock Lodge to find out the exact price for your requirements.

Contact Crantock Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Crantock Lodge to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Crantock Lodge Ltd
  • Privately Owned

Person in Charge

  • Kim Oakley-Davis (Managing Director)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2018
  • Number of floors: 2

Room Information

  • Single Rooms (14)
  • Couples/Companion Rooms (3)
  • Single Rooms with Ensuite Wet Room (14)
  • Couples/Companion Rooms with Ensuite Wet Room (3)

Visiting

  • No restrictions on visiting

Parking

  • Onsite parking

Crantock Lodge Reviews (41)

9.9

Crantock Lodge has a Review Score of 9.9 (9.894) out of 10, based on 27 reviews in the last 2 years.
Over all time Crantock Lodge has 41 reviews.

Overall Experience
  • 38
  • 3
  • 0
  • 0
  • 0
Date Published
  • 41
  • 4
  • 7
  • 27
  • 14
Reviewer Connection to Crantock Lodge
  • 23
  • 7
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
Total of 41, showing 41-41
Review from P E (Resident) published on 2 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I wish I could have moved here sooner. Very nice small home, very well run. If only they were all like this. It seems it will be my home form now on.
Reply from Peter Shaw, Partner at Crantock LodgeThank you for such a positive review. All our feedback is greatly appreciated as we continue to strive to ensure we are the best care home in Cornwall. I’m so pleased the review highlighted the excellent care from the staff team here at Crantock Lodge. They all go above and beyond working hard to ensure all our residents are happy, comfortable and safe. We will ensure that the team are given this feedback in recognition of all their hard work. We value all our resident's feedback and am delighted you would “highly recommend” Crantock Lodge” Tina Purcell, Manager.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.894)

Overview of Review Score

The Review Score of 9.9 (9.894) out of 10 for Crantock Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 27 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.894 for Crantock Lodge is calculated as follows: ( (288 Excellents x 5) + (32 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 321 Ratings = 4.894
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Crantock Lodge is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4, which has been reached with 27 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 May 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (3)

Kimberley

Kimberley Oakley-Davis

Job Title: Managing Director Joined: 2013

Hello, I'm Kimberley, I manage all aspects of the care home, please feel free to pop by for a chat at any time our kettle is always on.

Sue

Sue Fitzpatrick

Job Title: Assistant Manager Joined: 2016

Hi, I'm Sue, I assist Kimberley with the day-to-day smooth running of our amazing home.

Martina

Martina Suddlow

Job Title: Catering Manager Joined: 2010

Hi, I'm Martina, I am NVQ Trained in food safety & Food Hygiene.
I ensure all our residents have well-balanced meals.
I ensure we maintain our 5* food hygiene rating.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Crantock Lodge to verify any information. View our terms and conditions. Crantock Lodge has an Enhanced Service - more info.