Menwinnion Country House Care Home

My husband came to Menwinnion in 2024. He enjoys the food and activities. The staff are brilliant. I am always reassured when I visit him. I understand there are new owners and I can see some of the changes to the gardens and allotment which is good to see.

I brought a friend to visit her Aunt and was very impressed with the whole atmosphere. It was friendly, welcoming and warm. The staff were very helpful and cheerful. We were also offered a warm drink which was kind. My friends Aunts room was so comfortable and cosy with her own things around her. The aids were discrete, she also had a balcony to sit on if she wanted. It was the little attention to detail and care that impressed me the most. Such a caring and homely atmosphere. I would be happy to live there myself!

I found it difficult at first because expectations for following routines and 'rules' were not clear and I was brought here unexpectedly. Looking back, I can see that they 'managed' me brilliantly. Without their help and support (despite my confusion), there is no doubt that I would have come to the end of my life. Nowhere is 'absolutely perfect' but the attitude of the management is excellent.

Wonderful home.

This is my home and I think its excellant.

Menwinnion is in a lovely area, and cannot fault staff.

My father attends Menwinnion for day care and always enjoys his time there, particularly the lovely food. The carers are kind, attentive and look after him extremely well. It gives us real reassurance knowing that he is happy, safe and well cared for while he is there.

Was very sad when Derek entered the care home. I would prefered to have looked after him myself but was not possible given my circumstance. However after several weeks, when he had settled down he seemed quite happy. The staff are extremely good to the residents & spend time talking to them. They go out of their way to ensure the residents are happy. Cannot fault the carers.

I visited my friend on 29th April, she has only been a resident for a few weeks. I was shocked because the room was smelly, and the carpet was dirty (and needed a deep cleaning). The carpet in the bathroom was similarly dirty. My friend was wearing dirty clothes that she should have changed every day because she dribbles. My friend uses a Zimmer frame for walking and cannot open the fire door to her room by herself. She needs to call for assistance to use the toilet, and hence, there is a commode in the room. She remarks that the home is short-staffed, so it takes a long time to get help. I compared the home that my mother lived in ( where she was spotlessly clean) I was shocked.

My mother after leaving hospital after a series of falls came to Menwinnion Home to be looked after in respite care. The service and care at Menwinnion has been excellent and the family feel she is safe and being looked after in a nice loving and fun way.

I think that Menwinnion is excellent, everybody is happy, the food is superb, if you need anything it is there.

My mother has now been a resident for almost a year and has benefitted from the care she has received. I am very happy that she is receiving the attention she needs. I find the staff welcoming and friendly.

We are extremely happy with the care and service.

Unfortunately, there are too many care homes that fall beneath acceptable standards for our loved ones. Menwinnion is not one of them. In my opinion care homes are the last homes for the people we once had in our lives, letting them go, to be cared for by others is a truly scary time. Menwinnion has allowed me to hand over my mother in desperate circumstances knowing she is now safe and cared for 24/7.

In the last seven months with the exception of two days I have spent all of my time in three NHS hospitals and two care homes. The staff and management I have met at Menwinnion have all been with the only very occasional exception, kind, helpful and attentive and as a group of people made my life far happier than anywhere else. It is my wish that I will remain here.

A happy, relaxed care home. Wonderful, caring staff with a vital sense of humour and genuine love.

My father has been in Menwinnion since 30/04/2022. He is being cared for so well, we cannot thank the staff at Menwinnion enough. we know that he is well-supported there. He is loved by everyone as he is such a character. The staff keep him clean, fed, watered, pain-free, safe and loved and we are grateful for this. We are so glad that he has such an excellent place to stay as we couldn't look after him with Alzheimers.

I can't thank Menwinnion enough for what they do for my Mum and for how they support us both through the dementia journey.

In summary, I am very happy to live in Menwinnion.

The staff and management have been amazing and have looked after my husband for the last six months. I think that are all wonderful caring people. My family cannot thank them enough.