Menwinnion Country House Care Home

My time here has been made enjoyable by the caring staff and excellent food. Very pleased the home does not smell of urine as often found in other homes.

Menwinnion is a very clean and happy home, with very kind and helpful staff and management. Excellent value for the money. Food is excellent and the care my husband gets is second to none. He has been there for six months and is happy.

Menwinnion is a very happy home. It has kind and helpful staff. The care my dad gets is excellent. He is very happy.

My husband came in for a week, so I could have needed rest. He enjoyed his stay and said the staff were very caring and looked after him really well. The food was excellent, and he enjoyed the company. The room was very tidy and clean. My husband had a lovely rest in a very lovely setting.

Our Uncle was resident in Menwinnion Country House for three years until he sadly passed away this year. During that time, we could not fault the care he was given, and particularly so when his health was very poor and his quality of life extremely limited. All the staff came across as warm, thoughtful and genuinely caring. As we all lived some distance away, we were very reassured to know that he was in such good, safe hands.

Menwinnion was always a homely and friendly place with a cheerful and positive atmosphere. The staff were attentive, kind and caring to both my mum and me as a visitor. Mum was treated with respect and the staff spoke knowledgeably about mum without prompting. I feel she had excellent care right up to her death.

Staff and management are very good. Problems get sorted.

All staff at Menwinnion are very caring, not only to my husband who passed away in March but also to me. Nothing was too much trouble for any of the staff.

My mothers needs and care are well met and she is very happy with her treatment by staff and management. Considers Menwinnion as her home and staff part of her family.

The staff at Menwinnion were extremely helpful and welcoming and went the extra mile to make my husbands stay very comfortable. He thoroughly enjoyed his two weeks respite. The food was excellent and the surroundings attractive and very relaxing. I feel very confident in leaving him in this well staffed and well-equipped care home.

It's good to know she is safe, happy and well looked after whilst we are away and my wife is able to relax with no concerns.

All the staff are very attentive to the needs of their residents and treat them as family.

My sister loves living there and nothing is too much trouble for them.

I spent 4 weeks in hospital after a new shoulder implant knowing my husband had the best of care and was happy and content. Thank you all so much.

Cannot fault anything and that gives me peace of mind when I go away, knowing she is happy and being well looked after.

I feel that some of the sundries charges are high:

1 - Male, 94, with little hair, charged £10 for a haircut.

2 - Chiropodist charge of £12 seems very expensive. How long does this take? 10 minutes? £120 an hour.

Both seem to take advantage of a tied clientele.

I continue to be completely satisfied by the standard of care provided by this home, despite the difficulties presented by seasonal staff illness, the vagaries of the weather, the positive and proactive approach of the management to attract and to fill staff vacancies when they arise and its ability to effectively manage the wide range of health and social issues presented by the residents. This home should be justifiably proud of the long-standing excellent reputation it has earned in this area. It should be regarded as a place where nothing is too much trouble and held up as a model of good practice.

My third visit for respite so I need say no more.

I was only resident for a week in the absence of my wife, but I was extremely impressed by all aspects of my stay.

Myself and my wife, including my brothers, have found this care home to be a friendly, professional, caring establishment. My mother seems happy and content there and we are reassured that the level of care provided is certainly up to the required standard which is not the case with some other establishments we have dealt with. There is lots of interaction if required or, alternatively, one can be alone if one so wishes and you cannot grumble at that.