






Set back from the beach, a short distance from the town centre in a quiet residential area of Newquay, Penberthy is a small home with a very warm, family feel.
There is a beautiful, enclosed garden, where the team supports residents to grow their own produce. This summer they’ve enjoyed harvesting this for the chef to use in the kitchen - from sweetcorn and runner beans to tomatoes. There is...
Care Provided by Penberthy Residential Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 35 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Stroke
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
Funding & Fees
Weekly Charges per Person
Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1708, but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.
*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
The price(s) shown are provided by the care home. Contact Penberthy Residential Care Home for full pricing details and T&Cs.
Contact Penberthy Residential Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Sanctuary Care Ltd
- Voluntary / Not for Profit Owned
Person in charge
- . (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
Room Information
- Single Rooms (31)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (4)
Visiting
- The home provide care 24 hours a day - 7 days a week and if visiting a family member outside of normal hours, this can be arranged with the home's manager, Penberthy House do not restrict visits to certain hours of the day, Penberthy want this to be their home, as much as ours.
Penberthy Residential Care Home Reviews (40)
Penberthy Residential Care Home has a Review Score of 9.7 (9.653) out of 10, based on 24 reviews in the last 2 years.
Over all time Penberthy Residential Care Home has 40 reviews.
The staff seemed very pleasant, made us a drink and biscuits when we arrived. The lady we visited looked well looked after and seemed to have a good relationship with the staff. The room was very nice, although would have been nice if she had an ensuite shower. Unable to comment on activities, facilities, value for money or management.
Thank you for your kind words about our staff and the care provided at Penberthy. We're so pleased to hear that you had such a positive experience during your visit. We appreciate your feedback regarding the ensuite and if you ever have any questions or would like more information about our activities and facilities, please don't hesitate to ask.
I feel happy that my Mum is being looked after and cared for in a safe environment.
Thank you so much for your kind words about our staff they are truly dedicated to enriching the lives of their residents. We're pleased to share that there will be lots of painting and refreshing happening soon now that the new radiators have been installed. Your feedback means a lot to us and were always striving to make Penberthy as welcoming as possible for our residents and their families.
Do not under any circumstances have any member of your family admitted to this home. We love, adore our mum and wanted the best for her. We were assured she would be looked after. Sadly the opposite. After getting safeguarding involved thankfully she is now having showers but her weight still dropping drastically and still not hoisted properly into bed or chair dependent on staff working. So many times we've arrived and wet through and hanging off the edge of the chair. Given overdose of tablets, sat with no teeth in. Nobody even noticed (mum is so particular about this! Arrived one morning, Mum covered in snot distressed. The team leader oblivious, sat eating her breakfast, even when pointing this is out said I've just wiped her nose, no tissues anywhere and then got a blue roll out of kitchen! So many incidents, heartbreaking. Last incident left in a wheelchair on her own in her room and fell. Heartbroken, all we want is for our mum to be safe and looked after.
Thank you for your review. We are fully investigating this complaint and are aware that you are in regular, close contact with the regional manager to resolve these concerns and she will of course, continue working with you directly to reach an outcome you are happy with.
Fundraising day. Very welcoming from staff. Manager was brilliant with guests, residents and staff. She is very knowledgeable but with a warm sense of humour, lovely personality. Staff seemed very attentive to residents' needs. Lovely day.
Thank you for your lovely review. We're delighted that you had such a positive experience at our fundraising day at Penberthy. We're so glad you enjoyed the day and we appreciate your kind words!
I always love visiting my cousin at Penberthy. The staff are always lovely and polite and my cousin seems very content there. I can always smell a beautiful smell from the kitchen, always makes me hungry.
Thank you for your five-star review for Penberthy, the team will be delighted, especially the chef!
All the staff are friendly and very helpful. Very understanding and keep in contact with me with any little thing that involves my mum. I'm happy with the care the staff gives my mum, she is very settled and happy at Penberthy.
I left as tea was being served, and it looked lovely.
I feel very happy about my mum staying at Penberthy. All the staff are very lovely, and she is well looked after. I see they have a new activities lady working here, and found my mum seems to be interacting a lot more with everything since she started.
I regularly visit Penberthy and find the staff to be helpful and supportive of residents and visitors alike. I'm always treated with professionalism and a smile.
Very friendly and polite staff. Accommodate visitors with ease. Residents are well looked after and attended to promptly.
Penberthy House has provided such relief to my father's family. We are assured he is being looked after by such a wonderful team. They are always accommodating on my visits, making it feel like a home away from home. Over the time he has been there, the staff have always been so welcoming and talkative and it's been a pleasure getting to know each one. It really assures me that he's being looked after by caring, emphatic and passionate individuals that have a good sense of humour. It has given me peace of mind.
The care that my parents are receiving at Penberthy House is excellent. All the carers are professional kind and caring. They keep us well informed of any medical issues, concerns or changes and are always polite and helpful. My brother and I are much happier in the knowledge that my parents are safe and well cared for by such lovely people.
Impressed by the care shown by staff to residents and to visitors.
All the staff at Penberthy House, Newquay (administrators and carers and female and male) are very professional. I have never seen they show anything other than care and kindness towards the residents, even though some, on occasions, may try the patience of a saint. My wife who is a resident has dementia and I can no longer care for her on my own. As she has to be in a nursing home, I couldn't wish for a better place.
I was amazed the next day as it was plain to see that she was enjoying herself.
The staff (without exception) have been wonderful and many thanks for all the exceptional care that they have given to my wife over these few months that she has been there.
I don't think I can say more.
Thank you all of you for your help and care that you have given to my wife over these few months.
I will try to call in to see you all from time to time.
Sincere thanks to you all for your caring manner.
Very caring staff and great food. Very clean with great views. The staff are worth their weight in gold, couldn't ask for a better place or staff.
Staff extremely friendly and always made welcome at any time. Residents always clean and happy. Pleasant atmosphere.
I find the home warm and friendly. The staff are caring and helpful at all times and treat my wife with respect and care.
The staff are quick to inform me if mum is unwell and what they are doing to resolve it.
My experience with Penberthy care home is very good considering we live 350 miles away, which makes it difficult for us to see my aunt regularly so we rely on a good telephone contact. The last we visited my aunt we could see a vast improvement with the interior decorations and the condition the staff have always been very good and caring.
Bed Vacancies
Please contact us for latest vacancies.
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Awards / Recognitions (10)
- 21 Jul 2026Recipient: Sanctuary Care Ltd
- 30 Jan 2026Recipient: Sanctuary Care Ltd
- 31 Jan 2025Recipient: Sanctuary Care Ltd
Accreditations
There are no accreditations posted yet for Penberthy Residential Care Home.
Meet the Team (0)
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