Penberthy Residential Care Home

111 Mount Wise, Newquay TR7 2BT
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9.6 27 Reviews
  • Penberthy Residential Care Home, Newquay
Set back from the beach, a short distance from the town centre in a quiet residential area of Newquay, Penberthy is a small home with a very warm, family feel.

There is a beautiful, enclosed garden, where the team supports residents to grow their own produce. This summer they’ve enjoyed harvesting this for the chef to use in the kitchen - from sweetcorn and runner beans to tomatoes. There is also a summer house and a Hawaiian-themed barbecue area, which is fantastic for summer garden parties and celebrations.

Part of the home is a converted manor house, with period features such as high ceilings and beautiful stain glass windows.

There are spacious bedrooms and a welcoming lounge area, with patio doors leading to the gardens, where residents can relax with loved ones, who are welcome at any time, and often take part in activities. With everything from live musical entertainment, including performances from the local Forget-Me-Not choir, to pamper sessions, with manicures and hand massages, there are so many activities to enjoy.

In the dining room residents enjoy delicious home-cooked meals together, including roast dinners with all the trimmings, fish and chip Fridays and home-baking for afternoon tea.

The team is also passionate about embracing the local community into the home, with regular visits from young school children, who love taking part in intergenerational activities with the residents, to Scout groups who enjoy gardening activities.

The care home also has a hairdressing salon, for regular appointments with a mobile hairdresser.

A stone’s throw from the town centre, there are also lots of places to enjoy visiting outside the home, from pubs and cafés to the beach.
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Care Provided by Penberthy Residential Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 35 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Stroke
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1611
  • RESPITE Self-Funded Residential Care: from £1611

Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1611, but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.

These prices are only a guideline, please contact Penberthy Residential Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in Charge

  • Sue Aldridge (Acting Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (31)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (4)

Visiting

  • The home provide care 24 hours a day - 7 days a week and if visiting a family member outside of normal hours, this can be arranged with the home's manager, Penberthy House do not restrict visits to certain hours of the day, Penberthy want this to be their home, as much as ours.

Penberthy Residential Care Home Reviews (27)

9.6

Penberthy Residential Care Home has a Review Score of 9.6 (9.596) out of 10, based on 15 reviews in the last 2 years.
Over all time Penberthy Residential Care Home has 27 reviews.

Overall Experience
  • 21
  • 5
  • 0
  • 0
  • 1
Date Published
  • 27
  • 2
  • 10
  • 15
  • 12
Reviewer Connection to Penberthy Residential Care Home
  • 8
  • 4
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 27, showing 21-27
Review from Michael J (Husband of Resident) published on 26 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff at Penberthy House, Newquay (administrators and carers and female and male) are very professional. I have never seen they show anything other than care and kindness towards the residents, even though some, on occasions, may try the patience of a saint. My wife who is a resident has dementia
and I can no longer care for her on my own. As she has to be in a nursing home, I couldn't wish for a better place.
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Review from Ronald M (Husband of Resident) published on 9 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When I first took my wife to the care home in February 2017 I did not think she would like it.
I was amazed the next day as it was plain to see that she was enjoying herself.
The staff (without exception) have been wonderful and many thanks for all the exceptional care that they have given to my wife
over these few months that she has been there.
I don't think I can say more.
Thank you all of you for your help and care that you have given to my wife over these few months.
I will try to call in to see you all from time to time.
Sincere thanks to you all for your caring manner.
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Review from June H (Resident) assisted by family/friend published on 20 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very caring staff and great food. Very clean with great views. The staff are worth their weight in gold, couldn't ask for a better place or staff.
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Review from Paula J (Daughter-in-law of Resident) published on 10 November 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff extremely friendly and always made welcome at any time. Residents always clean and happy. Pleasant atmosphere.
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Review from Leslie M (Husband of Resident) published on 2 November 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the home warm and friendly. The staff are caring and helpful at all times and treat my wife with respect and care.
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Review from Julie H (Daughter of Resident) published on 18 October 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been at Penberthy House now for 5 months after moving from another care home. The care that is given here far exceeds that what mum was given at the previous home. The staff are always polite and responsive to any questions I might have. I can tell by mums attitude when I visit that she is happy
here, and likes the staff.
The staff are quick to inform me if mum is unwell and what they are doing to resolve it.
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Review from Trevor G (Nephew of Resident) published on 24 February 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My experience with Penberthy care home is very good considering we live 350 miles away, which makes it difficult for us to see my aunt regularly so we rely on a good telephone contact. The last we visited my aunt we could see a vast improvement with the interior decorations and the condition the staff
have always been very good and caring.
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Current Review Score: 9.6 (9.596)

Overview of Review Score

The Review Score of 9.6 (9.596) out of 10 for Penberthy Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.596 for Penberthy Residential Care Home is calculated as follows: ( (138 Excellents x 5) + (19 Goods x 4) + (2 Satisfactorys x 3) + (2 Poors x 2) + (10 Very Poors x 1) ) ÷ 171 Ratings = 4.596
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Penberthy Residential Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (1)

Sue

Sue Aldridge

Job Title: Penberthy Care Home Manager Joined: 2019

I am a passionate and well-rounded person and always want the best for our residents. I work hard to ensure that our staff at Penberthy have the skill set to assist our residents with every aspect of their daily living. I encourage staff with any ideas that they have, to bring them forward if they enable our residents to live a richer, more full life. Our residents at Penberthy have access to activities throughout the day and evening. We arrange outings and have entertainers come into Penberthy on a regular basis.


I have worked as an area manager for community Care for Cornwall Care for 10 years, I then decided to change career paths into the Residential setting. I have 15 years’ experience within the health sector, I was the Deputy Manager when Penberthy earned all green on the CQC inspection. I embrace change, lead by example and always have a positive, warm attitude.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Penberthy Residential Care Home to verify any information. View our terms and conditions. Penberthy Residential Care Home has an Enhanced Service - more info.