Adelaide Lodge

27 Kings Road, Honiton EX14 1HW
Review Us
9.4 21 Reviews
  • Adelaide Lodge, Honiton
Adelaide Lodge has built up a strong reputation for the quality of care it offers to older people, working closely with Devon County Council and well-located for local amenities.

A combination of comfort and quality is at the heart of the care home's philosophy, with a homely and relaxed atmosphere and carers who respect choice and independence.

The home is ideal for long-term needs while the team can also welcome respite requirements.

Care Provided by Adelaide Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1100
  • Self-Funded Residential Dementia Care: from £1100
  • RESPITE Self-Funded Residential Care: from £1100
  • RESPITE Self-Funded Residential Dementia Care: from £1100

These prices are only a guideline, please contact Adelaide Lodge to find out the exact price for your requirements.

Contact Adelaide Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Adelaide Lodge to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Helen Rapsey (Registered Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2007
  • Number of floors: 3

Room Information

  • Single Rooms (40)
  • Couples/Companion Rooms (4)
  • Single Rooms with Ensuite Wet Room (10)
  • Couples/Companion Rooms with Ensuite Wet Room (1)
9.4

Adelaide Lodge has a Review Score of 9.4 (9.367) out of 10, based on 15 reviews in the last 2 years.
Over all time Adelaide Lodge has 21 reviews.

Overall Experience
  • 10
  • 11
  • 0
  • 0
  • 0
Date Published
  • 21
  • 12
  • 15
  • 15
  • 6
Reviewer Connection to Adelaide Lodge
  • 9
  • 5
  • 3
  • 2
  • 1
  • 1
Total of 21, showing 21-21
Review from Jayne (Daughter of Resident) published on 17 December 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad has recently moved into this Care Home. It's really homely and his room is very comfortable and clean. The care he is receiving is exceptional. He is well looked after and all the staff are very attentive, very caring and gentle. Nothing is too much trouble.
The activities are fun and Dad has
started to join in. Meals are good and snacks are given in between meals including fruit. There are jugs of water and squash in the bedrooms and areas where the residents sit. They are encouraged to drink and helped to drink if needed. I am very happy knowing Dad is in a very safe and caring place.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.4 (9.367)

Overview of Review Score

The Review Score of 9.4 (9.367) out of 10 for Adelaide Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.492 for Adelaide Lodge is calculated as follows: ( (96 Excellents x 5) + (72 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 177 Ratings = 4.492
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.875 Points relating to the number of positive Reviews for Adelaide Lodge is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.875
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Jan 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

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Meet the Team (3)

Helen

Helen Rapsey

Job Title: Registered Manager Joined: 2021

My name is Helen, and I am the Registered Manager at Adelaide Lodge.


I was employed as a Deputy Manager in July 2021 and promoted to Manager in March 2022.


I have been working in care homes since 1991. During this time, I have gained my NVQ’s 2, 3, 4 and Diploma level 5 in Health and Social Care, along with an NVQ assessor award.


I began as a Care Assistant and was subsequently promoted to a Senior Care Assistant, Care Coordinator and then Deputy Manager.


I am currently First Aid and Fire Warden trained and a champion in Safeguarding and Health and Safety.


I have completed the train-the-trainer courses in Medication, Manual Handling and Infection Control.


I love my job and would not want to be anywhere else, as I am passionate about resident and staff welfare and am committed to ensuring the home runs smoothly on a daily basis.


I promote an open-door policy where residents, visitors, professionals and staff are welcome to come to me to chat about anything they wish to communicate.

Melanie

Melanie Clarke

Job Title: Deputy Manager Joined: 2000

My name is Melanie, and I have been the Deputy Manager at Adelaide Lodge since February 2019


I joined Adelaide in May 2000, starting as a Night Care Assistant, since then I have worked my way up and been promoted over the years, carrying out different roles such as a Senior Care Assistant and Care Supervisor.


I have a level 3 and 4 diploma in Health and Social Care. I am a champion in Nutrition/ Hydration and Health and Safety. I am also a Fire Warden and First Aid trained. I have completed a train-the-trainer course in Manual Handling, Medication and Infection Control.


I enjoy working for the company, and it’s nice to care for others and learn about their lifestyles and their life stories.

Rebecca

Rebecca Appleby

Job Title: Deputy Manager Joined: 2014

My name is Becky, I am the Deputy Manager at Adelaide Lodge


I joined Adelaide Lodge in 2014 as a night care assistant, since then I have worked my way up and been promoted over the years, carrying out different roles such as a Senior Care Assistant and Care Supervisor.


I have worked in the care environment for over 30 years


I have a level 2, 3, and 4 Diploma in Health and Social Care. I am a champion in Promoting Continence, I am also a Fire Warden and First Aid trained. I have completed a train-the-trainer course in Manual Handling and Medication


I really enjoy being part of the Adelaide Lodge team. I have enjoyed so many stories over the years that have been told by lots of our lovely ladies and gentleman, every single day is different with lots of memories being made by all .

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