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Brandon House

29 Douglas Avenue, Exmouth, Devon EX8 2HE
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The staff were kind, patient and compassionate to the whole family in those final few days.Julie G(Daughter of Resident/Service User)
Brandon House, Exmouth
Since arriving at Brandon House my mother has regained confidence in herselfB H(Son of Resident/Service User)
Brandon House, Exmouth
We as a family are extremely happy with Brandon HouseS S(Daughter of Resident/Service User)
Brandon House, Exmouth

Brandon House provides high-quality residential care for older people in Exmouth, supporting individuals to live safely, comfortably and with dignity in a warm, homely environment.

Conveniently located close to local amenities, healthcare services and the beautiful Devon coastline, Brandon House offers a peaceful setting where residents can feel settled while remaining connected to the local community. The home promotes comfort, independence and wellbeing, with welcoming communal spaces and a calm atmosphere.

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Care Provided by Brandon House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 35 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,350From £1,400
Residential Dementia CareFrom £1,350From £1,400

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

Contact Brandon House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Mariam Alausa (Care Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2026
  • Number of floors: 2

Room Information

  • Single Rooms (35)
  • Single Rooms with ensuite Wet Room (35)

Visiting

  • No set visiting hours. Friends and family welcome any time its convenient for your loved one. If in doubt just ask

Parking

  • Large onsite car park

Brandon House Reviews (40)

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9.6

Brandon House has a Review Score of 9.6 (9.589) out of 10, based on 12 reviews in the last 2 years. Over all time Brandon House has 40 reviews.

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Review from J B (Friend of Resident) published on 25 June 2026 Submitted via Postal Card
Overall Experience

Very friendly

Reply from Issac Theophilos, Director at Brandon House

Thank you for taking the time to leave such a lovely review. We are delighted to hear that you found Brandon House to be a friendly and welcoming home. Your kind comments about our team, care, management and environment mean a great deal to us. Our staff work hard every day to provide...  

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Review from H E (Wife of Resident) published on 25 June 2026 Submitted via Postal Card
Overall Experience

Everything is fine, basic but O.K

Reply from Issac Theophilos, Director at Brandon House

Thank you for taking the time to share your feedback. We appreciate your kind comments about our team, facilities and the care environment. As we understood that you were generally happy with the care being provided, and no concerns had been raised with us directly, we are sorry to learn that your...  

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Review from Julie G (Daughter of Resident) published on 11 February 2026 Submitted via Website
Overall Experience

Mum moved in to Brandon House mid August due to difficulties of continuing her care at home. Overall she has a happy stay until she passed away New Year's Eve after a slow decline, frailty and Alzheimer's dementia. She had a cozy bedroom and enjoyed participating in the many activities offered by the team especially the singing/ music sessions. The staff were kind, patient and compassionate to the whole family in those final few days.

Reply from Issac Theophilos, Director at Brandon House

Many thanks for the feedback. I will pass it on to my team.

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Review from B H (Son of Resident) published on 25 June 2025 Submitted via Postal Card
Overall Experience

We have visited 3 times this week 4 each time we have been welcomed and treated like long lost friends (we live miles away and cant visit often). The staff are ALWAYS friends and caring with a sense of humour. Since arriving at Brandon House my mother has regained confidence in herself anad loves all the activities provided by the staff. Her shopping trips and quiz competitions with other care homes have given her opportunities to do things she hasn't been able to do for many years.

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Review from Ian B (Son of Resident) published on 15 April 2025 Submitted via Website
Overall Experience

As far all the family are concerned Mum couldn't be in a better place. All the team are very friendly/smiley and extremely caring. They all do an excellent of coping with Mum's physical needs together with handling communication issues and mood swings associated with her advancing Dementia (Alzheimer's).

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Review from Peter B (Resident / Service User) published on 5 March 2025 Submitted via Website
Overall Experience

They look after me very well, whenever I go out they always make sure someone is waiting to greet me when I come home. My carer always makes sure he brings me a cocoa at night and a coffee before breakfast. I am very happy here, the next best thing to being able to live on my own, which I know I cannot do.

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Review from Lilly S (Granddaughter of Resident) published on 4 March 2025 Submitted via Website
Overall Experience

My Nan has recently moved here and she is a new person. Her face looks brighter and I'm able to leave knowing she's going to get looked after by the brilliant staff here. Would most definitely recommend!

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Review from S S (Daughter of Resident) published on 4 March 2025 Submitted via Website
Overall Experience

Since mum has been in Brandon House she has improved dramatically. Happy, and laughing but mostly her mobility has greatly improved as she is given time and support by the staff. All the staff are approachable and they interact with the residents well. We as a family are extremely happy with Brandon House.

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Review from Michael W (Son of Resident) published on 25 February 2025 Submitted via Website
Overall Experience

Brandon House, what a fantastic facility, my mother came here needing quality care and that's what she gets and more! The environment is very bright, warm, homely and welcoming. The staff are ever present, friendly and efficient. The food is top notch and plentiful. Every day there are activities which all the residents can participate in. All in all my mother has settled in very well and is definitely enjoying life.

Reply from Wendy Marsh, Registered Manager at Brandon House

Thank you for your very kind review, we are pleased to hear that your mother has settled in well.

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Review from Sandra S (Daughter of Resident) published on 25 February 2025 Submitted via Website
Overall Experience

My mother moved to Brandon House in January. Her transformation over the past 6 weeks has been remarkable. She is happy and content due to the love, care, support and comfort that staff at the home provide. The management team and staff are very welcoming to all family members. Any concerns are discussed and resolved immediately. My mother is now more mobile than she has been in months since moving to Brandon House. Staff ensure my mother is kept clean and tidy. She is spoken to with the utmost respect and encouraged to join in with activities. I would recommend Brandon House to anyone looking for a residential placement.

Reply from Wendy Marsh, Registered Manager at Brandon House

Thank you for your kind review, we are pleased to hear that your mum is doing so well.

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Review from Brian R (Son-in-law of Resident) published on 7 February 2025 Submitted via Website
Overall Experience

Brandon House have been lifesavers for my wife as she had to put her parents in respite because she hurt her back and couldn't cope. They took all the stress out of our lives by being so great to my in-laws, mother-in-law has dementia and she settled straight away, couldn't believe it. I just want to recommend Brandon House to anyone struggling being a carer because they are fab.

Reply from Wendy Marsh, Registered Manager at Brandon House

Thank you for providing us with a review and for your kind words.

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Review from Julia R (Daughter of Resident) published on 7 February 2025 Submitted via Website
Overall Experience

I don't know what I would have done if it wasn't for all the staff at Brandon House. I care for my parents and I injured myself and had to place them in respite, I was so worried and upset that I had to do this but I needn't have been. My parents were greeted like old friends from everyone there, and I can visit and take them on day trips anytime I want, I also get a coffee and a cheeky biscuit as well. It's like visiting a huge family and my mum is so happy there that she wants to stay. I give all the staff praise and thanks for making my life so much better, easier and happier. Thank you thank you thank you.

Reply from Wendy Marsh, Registered Manager at Brandon House

Thank you for providing us with a review and for your kind words.

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Review from Pete C (Son of Resident) published on 24 May 2024 Submitted via Postal Card
Overall Experience
From day one, all of the staff have been amazing.

They are extremely friendly, very caring and attentive to the resident's needs, an absolute credit to their profession. Mum loves living at Brandon House. It's a real home from home. Beautiful place, beautiful atmosphere, beautiful people. Thank you all so much for what you do.

Reply from Wendy Marsh, Registered Manager at Brandon House

Thank you for your kind review. From the team at Brandon House

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Review from Joy W (Friend of Resident) published on 16 February 2024 Submitted via Postal Card
Overall Experience

My friend is cared for in a friendly, kind, professional way. Her room is spacious, light and has every facility she could wish for.

Reply from Wendy Marsh, Registered Manager at Brandon House

Thank you for your very kind review of our home. It is very much appreciated.

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Review from B L (Husband of Resident) published on 31 January 2024 Submitted via Postal Card
Overall Experience

My wife has Alzheimer's and I get little feedback from her that is reliable but from regular visits, I find the staff very friendly and caring. Much care is taken with the very varying and difficult needs of the residents.

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Review from Jean R (Daughter of Resident) published on 28 December 2023 Submitted via Postal Card
Overall Experience

My mother was unusually unreceptive to me. When I raised this with the caregivers that morning, she agreed with me that she was being "out of character and reassured me that she'd eaten well but was obviously still unwell due to a very recent attack of shingles. All staff are usually very welcoming and willing to discuss any concerns. Brandon House is in all areas I have seen to be clean, bright and well decorated, including for yearly events, e.g., Christmas, etc.

Reply from Wendy Marsh, Registered Manager at Brandon House

Thank you for taking the time to write a review; we really do appreciate it.

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Review from P M (Son of Resident) published on 11 December 2023 Submitted via Website
Overall Experience
My mother has been at Brandon House for over two years and over that time we have found the staff to be friendly, very caring and efficient. The rooms are comfortable and a reasonable size and there is an en-suite toilet and wash basin. The garden is lovely although sometimes with direct sun it is hard to find shade, but at these times the courtyard affords some shade. There is a lift to the first floor as well as a stair lift although the latter is very slow.

Overall, this is a warm friendly atmosphere and my mother feels well looked after.

Reply from Wendy Marsh, Registered Manager at Brandon House

Thank you for your review and your very kind comments.

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Review from A H (Son of Resident) published on 4 November 2022 Submitted via Postal Card
Overall Experience

Lovely property with gardens back and front providing quiet and safe outdoor space for residents, the atmosphere is always relaxed and friendly. Lots of effort by staff to provide stimulating activities morning and afternoons. My mother's quality of life has improved since she has become a resident. We have peace of mind knowing she is being so well cared for.

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Review from E A (Daughter of Resident) published on 25 January 2022 Submitted via Website
Overall Experience

Mum moved to Brandon Care two years ago, she is very happy there. Mum has Alzheimer’s and can have some very difficult and challenging days, but the staff are very well trained, compassionate and understand how to help her. The staff are amazing with her and she is very well looked after and cared for. I cannot fault the standard of care she receives. The staff always take time to talk to and reassure us if we are concerned about her, especially if she’s having a bad day and will phone us back with an update. They always make birthdays and seasonal occasions special, mum loves her personally designed birthday cake made by the amazing staff.

Reply from Wendy Marsh, Registered Manager at Brandon House

Thank you for your review, from all of the team at Brandon Care.

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Review from Tracey D (Daughter of Resident) published on 29 October 2021 Submitted via Website
Overall Experience

My father moved into Brandon House a couple of months ago, due to being diagnosed with Dementia a few years ago. On arriving at Brandon House all the staff were very professional and welcoming to myself and my father. We were shown to my fathers room which is beautifully decorated and bright. Staff were very kind and introduced themselves to father and myself. Now three months later my father is happy and looks well, this is due to the excellent care that he is receiving from the staff that take care of him every day. It is a pleasure to go to see my father and feel welcome every time I visit and know that he is safe. As for the management never is too much for them and any queries I have, they are dealt with in a professional manner always.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 05 August 2026

We have two rooms vacant at the moment. Call us to arrange a viewing. See you soon.

News (0) & Events (0)

News

There are no news items for Brandon House.

Upcoming Events

There are no upcoming events for Brandon House.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Brandon House.

Accreditations

There are no accreditations posted yet for Brandon House.

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Frequently Asked Questions about Brandon House

What types of Care is Brandon House registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Brandon House have?

There are 35 Single Rooms.

What are the Facilities & Services at Brandon House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Brandon House to the centre of Exmouth?

1.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Brandon House to verify any information. View our terms and conditions. Brandon House has an Enhanced Service -more info.