The Firs

27 Fore Street, Witheridge, Tiverton EX16 8AH
Review Us
9.7 41 Reviews
  • The Firs, Tiverton
The Firs is a residential care home set in the heart of the small village of Witheridge in Mid Devon close to Tiverton, South Molton and Braunton. The Firs is housed in an elegant period style building which used to be the doctors manor house back in the early 1900s.

The home is nestled within large acres of garden allowing many scenic seating areas and that feeling of being outdoors close to nature. The garden is complete with vegetable plots and a large pond with a variety of fish. Residents are encouraged to participate if they wish in the up keep of the gardens and advice and tips are welcomed by the gardener.

Within the home there is a large communal lounge with an adjoining conservatory overlooking the gardens, a grand hallway, separate dining room and an activities room. All bedrooms are spacious and come fully furnished with the choice of an en-suite where available.

There is a dedicated and skilled care team available 24 hours a day delivering person-centred and tailored care to each individual who resides in the home offering flexibility and choice around day to day living. The home is able to accommodate individuals who need residential care and those who are living with dementia.

The Firs can offer both permanent placements and shorter respite breaks for those who may have families going on holiday or who would benefit from some TLC. Understanding that moving into a care home can be a daunting time, and an extremely hard decision to make, there is flexibility around respite stays for those who wish to try a shorter break prior to making their final decision.

Residents' well being is an important factor at the Firs which is why they have a dedicated Well Being Coordinator to deliver a 7 day activities schedule which includes group events, one to one activities or planning a larger event like their annual summer fete.
Show The Firs on the Map

Care Provided by The Firs

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 27 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1200 – £1350
  • Self-Funded Residential Dementia Care: £1200 – £1450
  • RESPITE Self-Funded Residential Care: £1200 – £1350
  • RESPITE Self-Funded Residential Dementia Care: £1200 – £1450

Prices depend on assessment of care needs.

These prices are only a guideline, please contact The Firs to find out the exact price for your requirements.

Contact The Firs to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact The Firs to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Pip Smith (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2000
  • Number of floors: 2

Room Information

  • Single Rooms (27)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (2)

Visiting

  • Visitors welcome anytime.

Parking

  • The Firs has a car park for visitors

The Firs Reviews (41)

9.7

The Firs has a Review Score of 9.7 (9.742) out of 10, based on 26 reviews in the last 2 years.
Over all time The Firs has 41 reviews.

Overall Experience
  • 36
  • 5
  • 0
  • 0
  • 0
Date Published
  • 41
  • 8
  • 12
  • 26
  • 15
Reviewer Connection to The Firs
  • 11
  • 6
  • 5
  • 5
  • 3
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 41, showing 41-41
Review from Christine S (Daughter of Resident) published on 28 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at the Firs are all wonderful. I have never had any concerns about my Dad's welfare in the 9 months that he has been living there. They are caring, kind, calm and conscientious. The atmosphere is always a good one and I could not wish for a better place for my Dad to be living. The recent
refurbishment was required and now The Firs is looking smart and welcoming. Every time I visit, twice a week, I feel confident that my Dad is being cared for as well as he possibly could. I always leave content, knowing that each and every one of the staff do everything they can to make life for my Dad as comfortable and as enriched as possible. Thank you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.7 (9.742)

Overview of Review Score

The Review Score of 9.7 (9.742) out of 10 for The Firs is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 26 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.742 for The Firs is calculated as follows: ( (226 Excellents x 5) + (55 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 291 Ratings = 4.742
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Firs is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 27 registered maximum number of service users is 5.4, which has been reached with 26 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Mar 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (3)

Meet the Team (4)

Pip

Pip Smith

Job Title: Registered Manager Joined: 2023

Pip has recently joined the Firs Team as a Registered Manager.


He has over 23 years experience of working in healthcare. Pip is looking forward to leading the team to deliver a high standard of person-centred care to those who live at The Firs.

Lorelei

Lorelei Burrows

Job Title: Administrator

Lorelei is the home administrator and supports our manager Pip in the office.

Sue

Sue Verrier-Fitzpatrick

Job Title: Domestic

Sue is part of the housekeeping team which keeps The Firs looking great.

Connie

Connie Wilkins

Job Title: Carer Joined: 2023

Connie is one of the care staff here at The Firs.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Firs to verify any information. View our terms and conditions. The Firs has an Enhanced Service - more info.