Search...

Gittisham Hill House Care Home

Sidmouth Road, Honiton, Devon EX14 3TY
HC-One Logo
Jobs
Gittisham Hill House Care Home logo
I couldn't recommend this home more highly. Very professional as well as being very friendlyC M(Daughter of Resident/Service User)
Gittisham Hill House Care Home, Honiton
Gittisham Hill House Care Home, Honiton
Gittisham Hill House Care Home, Honiton

Gittisham Hill House is a charming converted manor house set within its own 12 acre parkland, in an area of outstanding natural beauty, providing personalised residential, nursing and dementia care to older people.

Situated within Gittisham Hill Park Retirement Village, close to the bustling market town of Honiton in Devon, the home and village form a thriving community within a beautiful setting.

The whole team at Gittisham Hill House take the...  

Care Provided by Gittisham Hill House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 39 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Smoking not permitted
  • Minibus or other transport
  • Gardens

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,172From £1,289
Residential Dementia CareFrom £1,278From £1,406
Nursing CareFrom £1,511N/A
Nursing Dementia CareFrom £1,615N/A

Contact Gittisham Hill House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Rachael Rix(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2014

Room Information

  • Single Rooms (37)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (3)

Gittisham Hill House Care Home Reviews (61)

Submit a Review
9.5

Gittisham Hill House Care Home has a Review Score of 9.5 (9.529) out of 10, based on 12 reviews in the last 2 years. Over all time Gittisham Hill House Care Home has 61 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Gittisham Hill House Care Home
Loading...
Showing 61 reviews matching selected criteria
Review from S B (Daughter of Resident) published on 4 January 2019 Submitted via Postal Card
Overall Experience

We have just returned from Gittisham Hill House where we were treated to Christmas Day lunch with my mother. The staff worked tirelessly to make this a really special day. There were masses of visitors, some staying for lunch and some just visiting. All were treated to a warm welcome from all the staff who were calm and efficient despite being extremely busy.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from P B (Daughter of Resident) published on 18 December 2018 Submitted via Postal Card
Overall Experience
I could not be more pleased with all aspects of Gittisham Hill House. My mother is beautifully cared for in every way, she is always clean, well dressed and despite having advanced dementia, is content. I eat with her when I visit and the food is plentiful and well cooked.

The staff make a huge effort to keep everyone amused/engaged.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from L W (Niece of Resident) published on 12 December 2018 Submitted via Postal Card
Overall Experience

My uncle has had an average service from October-November. He moved rooms and can't complain as the staff have been extremely helpful. His previous room was very poor and far too small for anyone to live in, more like a rabbit hutch. In that room, the hot water is still not available!! Appalling.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Patricia D (Friend of Resident) published on 12 December 2018 Submitted via Postal Card
Overall Experience

I am always made welcome as soon as I arrive. The staff are very friendly and helpful.

Facilities
No Rating
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sue P (Daughter of Resident) published on 27 September 2018 Submitted via Website
Overall Experience
My mother has now been a resident for 15 months and seems extremely settled. She is well looked after and staff have gone out of their way to address issues which are important to her, for example, always warming her plates when serving a hot meal. I have found the process of moving Mum into residential care hard but my concerns have always been addressed immediately and my fears allayed. The team, in particular, senior management, are kind and approachable and always have time, despite being very busy.

Thank you to all.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from B S (Wife of Resident) published on 1 August 2018 Submitted via Postal Card
Overall Experience

This is a kind and caring home with patient staff. It is extremely well led. Senior management, although always busy, find time to discuss problems which are well dealt with. They also have time for the relatives of the residents. My husband's difficult behaviours were thoughtfully dealt with. If I were to need care I would not hesitate to stay here.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A E (Friend of Resident) published on 31 May 2018 Submitted via Postal Card
Overall Experience
Very comfortable and the residents seem very happy and well looked after.

Lunch was delicious and served very nicely. All freshly cooked. The sweet of ice cream and homemade mango sauce was excellent.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Linda T (Daughter of Resident) published on 16 January 2018 Submitted via Postal Card
Overall Experience

My mother spent her last years at Gittisham Hill House. I cannot fault the care she was given from everyone, even though she was difficult to deal with at times, she was still treated with care and respect. Gittisham is the nicest and cleanest I have seen, and I did look at quite a few. I would recommend this care home to everyone.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Beverley T (Granddaughter of Resident) published on 16 January 2018 Submitted via Postal Card
Overall Experience

My grandmother had complex needs which were very well dealt with at the home. She could be rather abusive and rude at times but was always cared for in a polite and dignified way.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Richard T (Son of Resident) published on 18 December 2017 Submitted via Postal Card
Overall Experience

Mum is happy in her surroundings. I feel that she is in a safe and secure environment and is well looked after.

All staff have a real connection with residents and display genuine love and affection. Standards of care together with facilities, activities and entertainment have all improved considerably since the new manager took over earlier this year.

Personal care, such as cutting fingernails, care of spectacles and dressing in the morning could be improved.

As a son, and coupled with family dynamics, I feel that my concerns and need for updates on Mum's health and care needs have been overlooked in the past while first (and sometimes only) contact is with my sister. Interestingly, I find this more of an issue with social services, GPs etc. The manager has responded positively to my concerns on this matter.

Reply from Carol Dight, Home Manager at Gittisham Hill House Care Home

Thank you so much, Richard, for your comments, and I will pass on your feedback to the team. I am really pleased to see the 'even better if' feedback regarding fingernails and care of spectacles, and we will ensure this is acted on; we recently purchased 6 x manicure sets for the home so there is no excuse for ensuring excellent personal care at all times. Thank you again.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A P (Wife of Resident) published on 28 September 2017 Submitted via Postal Card
Overall Experience
Staff are always friendly and courteous. The patients are helped at all times. The patients look upon staff almost as substitute families. If a Dr is needed, it is done very promptly and I am kept informed.

Management is excellent, they contact family on visits and any queries are welcomed. Patients have activities - quizzes which are stimulating for them.

Reply from Carol Dight, Home Manager at Gittisham Hill House Care Home

Thank you very much for your kind review; we still have things to make 'even better' but I know the team will be very thankful for your review. Carol.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L L (Power of Attorney of Resident) published on 13 September 2017 Submitted via Postal Card
Overall Experience

The new manager has positioned herself within the residential home and is, therefore, more accessible to residents, family and staff. It has become more homely and friendly. Improvements being made all the time.

Reply from Carol Dight, Home Manager at Gittisham Hill House Care Home

Dear Lorna,

Thank you very much for your review which will help us make Gittisham even better. I know you understand that we are still 'work in progress' but striving to get excellent in all our categories. Thank you again for the feedback.

Kind Regards,

Carol

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Amy H (Relative of Resident) published on 12 September 2017 Submitted via Postal Card
Overall Experience

Always clean. Residents are very well looked after, clean fresh clothes, tidy groomed hair and fantastic entertainment daily, with trips out. My family member joined this care home a very poorly lady, the first class care in this home, with the in-house nurse and daily visits from the doctor, has brought her back to life.

Reply from Carol Dight, Home Manager at Gittisham Hill House Care Home

Dear Amy,

Thank you very much for your review, and I will ensure that your feedback is included in our Staff Meeting this afternoon; the team, I know, will be thrilled. If there are any even better (if's) to make care even better then I hope you will let me know, but again my sincere thanks.

Carol.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from G L (Friend of Resident) published on 6 September 2017 Submitted via Postal Card
Overall Experience

New manager is improving facilities and activities in the home. There is a more welcoming feel to the home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Louise C (Daughter of Resident) published on 23 August 2017 Submitted via Postal Card
Overall Experience

Choosing a care home for my father had to meet all the qualities of care, facilities, cleanliness, caring nurses and staff and room facilities, basically what equated to a platinum care home for my dad. After visiting 26 care homes within a 20-mile radius of Sidmouth, Gittisham Hall was the only one that met these important criteria. Not only for my dad but the whole family are happy and content, knowing my dad is really well looked after, safe and happy. Thank you Gittisham.

Reply from Carol Dight, Home Manager at Gittisham Hill House Care Home

Many thanks Louise for your super review; I am so pleased that we continue to meet all of Dad's needs. I will ensure the team sees your feedback, and again my sincere thanks. Carol

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M L (Daughter of Resident) published on 19 July 2017 Submitted via Postal Card
Overall Experience
My mother has only been in care for 6 weeks having lived with myself and my husband before hand. She has settled down well and likes the staff.

The team have also helped me to come to terms with the fact that I cannot look after my mother myself due to the progression of dementia.

Reply from Carol Dight, Home Manager at Gittisham Hill House Care Home

Thank you for your kind review. We know it is early days for both you and Mum, but it is lovely to see how settled she has become, and we are glad that we have been able to help you as a family too - caring for our residents is also about caring for their families and I am glad that we have been able to help you during this period. Thank you again.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Maureen M (Wife of Resident) published on 18 July 2017 Submitted via Postal Card
Overall Experience

My husband was welcomed in March and settled well. The staff treated him kindly and with humour, especially when he asked for a beer or glass of red wine! He was always dressed well and shaving and manicures were fine. The lady running the activities worked hard to make the events enjoyable and appropriate. He enjoyed his meals and I was always offered coffee or tea. The atmosphere was peaceful in what could be difficult situations.

Reply from Carol Dight, Home Manager at Gittisham Hill House Care Home

Thank you Maureen for your kind words and taking the time to add a review. It is appreciated. We continue to look for ways to continually improve and feedback is always welcome, thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from H P (Niece of Resident) published on 18 July 2017 Submitted via Website
Overall Experience
I am very happy with the care provided to my Aunt.
She is settled at Gittisham, is kept clean and dressed in a thoughtful manner. Staff demonstrate that they understand my Aunt's preferences and her personality. Her room is kept spotless with clothes neat and tidy in cupboards and drawers. When we bring flowers, staff will take time to find an appropriate vase for her room and they are kept watered and tended. My Aunt's particular needs are cared for well. When she has falls, we are informed promptly and she is well cared for.
Our family are made welcome when visiting and staff are happy to discuss our concerns. The care home is always clean when I visit and I see staff wearing protective aprons when serving refreshments.
It has been pleasing recently to see plenty of staff in living areas, garden being used, doors open and to see staff taking residents out for walks.

I've put good against areas I don't have enough knowledge of to give excellent.

Reply from Carol Dight, Home Manager at Gittisham Hill House Care Home

Thank you very much for your kind review and your comments which we will pass back to the team. I am glad that the increased usage of the garden and outings is proving popular. Thank you again.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Alexander S (Grandson of Resident) published on 13 July 2017 Submitted via Postal Card
Overall Experience

Clean, organised and friendly. The staff truly know and care for my Grandfather.

Reply from Carol Dight, Home Manager at Gittisham Hill House Care Home

Alexander, a sincere thank you for reviewing Gittisham Hill House, and the care that your Grandfather receives. I will ensure that the staff are aware of the review, and your comments. We don't always get it right, but it is fabulous to hear when we do. Thank you again.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
No Rating
Rooms
Value for Money
No Rating
Review from Louise S (Daughter of Resident) published on 28 June 2017 Submitted via Postal Card
Overall Experience

My father has been a resident for 4 years, he is nearly 96 years old. No matter what time of day I visit, the welcome is always warm (from staff) and dad is happy. The staff are endlessly patient and kind with my father whose behaviour can be challenging on occasion. Whilst busy the staff tend to find time to chat and update me on my father's condition. Other residents generally seem relaxed, happy and well cared for.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 February 2024
Overall
Good
  • CaringOutstanding
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (17) & Events (0)

News
  • 19 Jan 2026

    HC-One’s Gittisham Hill House Care Home in Honiton, Devon, was filled with music, laughter and dancing as residents enjoyed another much-loved visit from singer Tom Wills, whose performances have become...

  • 18 Sep 2025

    HC-One’s Gittisham Hill House Care Home in Honiton, Devon, welcomed visitors and guests from their local community to participate in this year’s Care Home Open Week celebrations from Monday, June...

  • 24 Jun 2025

    Residents at HC-One’s Gittisham Hill House Care Home in Honiton, Devon, were all smiles as they welcomed back a very special visitor—Treacle the therapy dog—after a short time away. Treacle,...

Upcoming Events

There are no upcoming events for Gittisham Hill House Care Home.

Awards / Recognitions (7)

  • 30 Jan 2026Recipient: HC-One
  • 28 Feb 2023Recipient: HC-One
  • 28 Feb 2020Recipient: HC-One

Meet the Team (1)

Rachael Rix
Rachael RixJob Title:Home Manager

Introducing Rachael Rix, Home Manager at Gittisham Hill House Care Home, Honiton.

What does ‘kind care’ mean to you?

“Ensuring that residents feel safe and comfortable under our care and are supported to live their best lives.”

Over their career, Rachael has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. They are a knowledgeable and dedicated leader who is passionate about delivering the highest standards of care and quality of life for residents.

Having worked at HC-One since April 2017, Rachael closely shares HC-One’s vision in aiming to provide the kindest care for each and every resident. They extend this caring approach to their colleagues and work closely with them to deliver care and support to residents in a way that they gain the most benefit, in a warm and welcoming home.

When asked what they enjoy most about their role, Rachael remarked:

“Having the privilege to get to know the wonderful characters of residents under our care, leading developments in the quality of service provided in our home and having the opportunity to support my team to learn and grow.”

Rachael lists her proudest achievement as progressing to the position of home manager at Gittisham Hill House. Asked why they chose to work in the care sector, they said:

“I chose to work in the care sector because it is a service that provides genuinely rewarding experiences in the day-to-day delivery of care. My HC-One name badge says 'Kindness feels amazing' because we achieve a positive sense of personal well-being and satisfaction by delivering kindness to others.”

Outside of work, Rachael likes getting into the great outdoors, and particularly enjoys hiking across Dartmoor.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Gittisham Hill House Care Home to verify any information. View our terms and conditions. Gittisham Hill House Care Home has an Enhanced Service -more info.