Kenwyn is an attractive residential home based in Albert Road, a quiet road near the heart of Crediton in Devon.
The building was initially a maternity hospital in the 1930s but has now been sympathetically restored and adapted to offer residents good quality accommodation, with a homely welcome.
Highly qualified and dedicated staff are on hand 24-hours a day to provide residents with the care services that they need.
Ashley House is owned by the South West Care Homes group.
Group: South West Care Homes Ltd
Person in charge: Natalya Rushton (Manager)
Local Authority / Social Services: Devon County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 25 Service Users
Registered Care Categories*: Dementia • Old Age
Specialist Care Categories: Alzheimer's • Challenging Behaviour • Epilepsy • Parkinson's Disease • Stroke
Admission Information: Ages 60+.
Single Rooms: 23
Shared Rooms: 1
Rooms with ensuite WC: 24
Weekly Charges Guide: Personal Care Single from £600 (These prices are only a guideline, please contact Kenwyn to find out the exact price for your requirements.)
Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Quality Commission* Report on Kenwyn: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 8.3 (maximum of 10) for Kenwyn is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for Kenwyn in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.7 out of 5 from 2 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.686 for Kenwyn is calculated as follows: ( (24 Excellents x 5) + (11 Goods x 4) ) ÷ 35 Ratings = 4.686
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.65 Points relating to the number of positive Reviews for Kenwyn is based on 2 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 = 3.25
Target of 5 positive Reviews (25 registered maximum number of service users ÷ 5). 2 Reviews ÷ 5 Target = 0.400
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Kenwyn has a Review Score of 8.3 (8.336) from 3 Reviews
Review submitted from a Postal Card by Jaques B (Wife of Resident) on Friday 6 April 2018. Relates to March 2018.
Everyone works hard and are very kind. Answers are given to questions asked. Very satisfied.
How likely would you be to recommend Kenwyn? Extremely Likely
Overall Standard
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Treated with Dignity
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Review submitted from a Postal Card by Kate M (Daughter of Resident) on Wednesday 27 September 2017. Relates to September 2017.
My dad has advanced dementia and lives on 'memory lane' at Kenwyn for the past 4 years.
First, let me praise the staff, everyone works hard and they are always happy, professional and caring. My dad is never dirty and always comfy.
The nurse in charge who has overseen Dad since he first arrived deserves special praise. She is always available to talk to me about Dad as I know she knows him well. She is so kind and caring.
The food is fantastic, home cooked and fresh. The cleaners are wonderful too, they keep everything so clean. The activities are great too and the team are very knowledgeable. Of course, all of this comes together with a great leader.
How likely would you be to recommend Kenwyn? Extremely Likely
Overall Standard
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Care / Support
Cleanliness
Treated with Dignity
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Value for Money
Review submitted from a Postal Card by Jacqueline B (Wife of Resident) on Friday 19 February 2016. Relates to February 2016.
The staff are very efficient and very friendly make it feel like home from home. So caring and hard working they all deserve a medal.
How likely would you be to recommend Kenwyn? Extremely Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money