Lake View Retirement Home

4 South Road, Newton Abbot TQ12 1HL
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9.3 23 Reviews
  • Lake View Retirement Home, Newton Abbot
Lake View Retirement Home is a residential care home nestled within the tree-lined streets of a quiet suburban area in Newton Abbot, Devon. The home is a detached Victorian villa which has been sympathetically extended and adapted.

Lakeview can provide care for those requiring residential care and for those who are living with dementia. The highly skilled team are on hand 24 hours a day providing assistance with every everyday task required. Each resident has their own person centered and tailored care plan adapted to their own individual choices allowing flexibility.

The home has far reaching views across the Teign Valley and is set within it’s own grounds complete with a conservatory. Bedrooms are fully furnished to a high standard with opportunity to have an en-suite, and there are spacious communal areas throughout the home.

There are a wide range of activities and events to offer suited to each individual’s preference as well as a dedicated and committed chef to produce a varied and nutritious menu.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 29 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • COPD/Pulmonary Disease
  • Parkinson's Disease
  • Stroke

Facilities

  • Close to Local shops
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1000 – £1300
  • Self-Funded Residential Dementia Care: £1000 – £1300
  • RESPITE Self-Funded Residential Care: £1000 – £1300
  • RESPITE Self-Funded Residential Dementia Care: £1000 – £1300

Respite booking are a minimum of a 2 week booking

These prices are only a guideline, please contact Lake View Retirement Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Carole Fellows (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 2

Room Information

  • Single Rooms (25)
  • Couples/Companion Rooms (2)

Visiting

  • Lake View welcomes both indoor and outdoor visiting in line with the national guidance surrounding Covid 19. They are flexible and will try to accommodate all wishes as much as possible.

Parking

  • Small parking area, parking also available on street with no restrictions

Lake View Retirement Home Reviews (23)

Total of 23, showing 21-23
9.3

Lake View Retirement Home has a Review Score of 9.3 (9.333) out of 10, based on 11 reviews in the last 2 years. Over all time Lake View Retirement Home has 23 reviews.

Overall Experience

  • 13
  • 9
  • 1
  • 0
  • 0

Date Published

23
3
5
11
12

Review from Beverley W (Daughter-in-law of Resident) published on 18 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Have found all the people, carers and manager very helpful, friendly and professional. This home has a really happy atmosphere and the staff only too happy to help the residents. My mother in law is happy in this environment.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

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Value for Money

Review from Chris G (Son of Resident) published on 15 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was in for respite care. I visited here every day so I got a good feel of the home. All of the staff were brilliant. Nothing was too much trouble. I really liked the games they did for the residents. There was just a very good buzz around the place. The staff were very focussed on looking after
the residents.

Facilities

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Treated with Dignity

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Review from Graham S (Son of Resident) published on 15 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother is looked after very well and her needs are met.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

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Management

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Value for Money

Current Review Score: 9.3 (9.333)

Overview of Review Score

The Review Score of 9.3 (9.333) out of 10 for Lake View Retirement Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.333 for Lake View Retirement Home is calculated as follows: ( (68 Excellents x 5) + (41 Goods x 4) + (15 Satisfactorys x 3) + (5 Poors x 2) ) ÷ 129 Ratings = 4.333

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Lake View Retirement Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Jul 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (2)

Meet the Team (4)

Carole

Carole Fellows

Job Title: Manager

Joined: 2023

Carole is the new manager for Lake View

Gary

Gary Turner

Job Title: Handyman

Joined: 2022

Gary is the handyman at Lake View

Rica

Rica Cummings

Job Title: Chef

Joined: 2019

Rica is the Chef at Lake View

Sonia

Sonia Hill

Job Title: Team Leader

Joined: 2022

Sonia is a Team Leader at Lake View

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lake View Retirement Home to verify any information. View our terms and conditions. Lake View Retirement Home has an Enhanced Service - more info.