Parkland House

The care she receives at the home is wonderful and it is a great relief to me knowing Mum is so well cared for.

Dad was well looked after. His needs were met and his like of music appreciated. He always enjoyed his meals, his room was always clean, tidy and well cared for. The staff knew Dad and chatted to him when he walked around. They were always friendly and supportive when visiting.

I have nothing but praise for Parkland House.

From the first time I met staff, I was very impressed with their care and professionalism. Everyone made mum feel welcome and she was so happy here, which is testimony to their hard work. I cannot thank the staff enough for all their care, attention and love shown to my mum.

My father had been at Parkland House for just over a year when he passed away very recently. He was always treated with dignity and care and the staff were calm and friendly. It was a huge relief to us as his family that Dad was being looked after so well. Even with certain Covid restrictions in place for most of his stay, when we were allowed to visit we were always welcomed by warm and friendly staff. During his last days, they couldn't have done more for him and looked out for us too, in our fragile state. His room was always clean and tidy, he loved the food and enjoyed having people around to talk to. I'm going to miss visiting Parkland House. Choosing to put a parent into a care home is a very difficult and emotional decision. We could not look after Dad at home and we were very worried about making the move to residential care but Parkland House has been amazing and I would highly recommend this care home.

It is quite early days for us. But my mother seems to have settled into Parkland house well. Her new surroundings have been a huge change for her but the constant 24/7 care has helped her relax. And the kindness and compassion of all the staff have made a huge influence on her changed circumstances. I got as much information about Parkland house beforehand, as I could from lots of different people and am so glad, as the information I gathered helped me make a hard decision. I'm so glad mother is now a resident here. There seem to be activities regularly which is lovely and helps her interact with other people around her.

My uncle has settled in really well. I was worried after living on his own for so many years since his father died that he would struggle. The staff are very friendly and caring, they all know my uncle and think a lot of him. I’m pleased he is usually in the lounge when I come in and not on his own in his room. His eyesight is very poor and I don’t think he realises the other residents have problems and doesn’t understand why they come into his room or want to touch him. It is sad he has had to go into a home, but overall I am very happy he is at Parkland and being looked after so well.

I thank them all for helping at a very difficult time from the bottom of my heart.

My wife is 92-years-old and has been in residential care at Parkland House for approximately six and a half years; she suffers from long term Vascular Dementia, Muscular Degeneration and Glaucoma and is inconvenient and immobile. The care she receives at Parkland House is first class; the staff are helpful, caring and courteous. She is always clean and dressed for visits. They also ensure she is helped with eating etc. The accommodation is very good and well maintained.

The staff do their best and it is always a pleasant place to visit.

Both Mum and Dad have been living at Parkland House since 2017. I have seen them today and I am delighted by the wonderful care they both receive from all the staff. I think the staff is doing a tremendous job, in very difficult circumstances and deliver an exceptional quality of service. Thank you so much for your care and compassion.

What a lovely experience this has been! As you can see by all my crosses in the excellent columns. When my recuperation time is up, I won't want to leave!

Parkland House is a caring and supportive environment. All the staff are well trained, caring and friendly. During the lockdown restrictions, they have done their best to keep residents safe and happy.

Since my friend has been a resident at Parklands I have experienced nothing but good communication and facilitation of her care and my contact with her in this challenging COVID crisis tinted times. I recognize the staff are under extreme pressure to meet the government regulations and I see how hard the management are working to honour the needs of all parties involved. I greatly appreciate the work they are doing, they are all clear and kind which is the best we can hope for. Keep up the great work Parklands.

The staff are always friendly, and I can see they care well for my mother. They make an effort to put in activities like baking, singing and ensuring there are books and newspapers as materials and more. They have a good understanding of dementia care, and I have seen so many improvements like silent buzzers and making room door like front doors.

Mum came to Parkland House in September 2020 from a previous home. She has dementia. She is well cared for, clean, dressed and all the staff are lovely with her. Unfortunately, she is nearing end of life, but she is still well looked after.

I was visiting my mother. We were put in Room 1 and it seemed very soulless as there were no pictures or ornaments. Could some plants or flowers be put in there to make it more homely. The reception and testing procedure is excellent and the staff as always were lovely.

My Father has been in the home for just over two years. He has been very well looked after and has put on weight since he has been here. The staff are very kind and caring. The home had a great programme of events prior to Covid and hopefully, it will not be long before the entertainment can fully resume. I would have no hesitation in recommending the home.

Very friendly staff. Always helpful, always smiling and happy. Very hard-working staff.

My parents have lived at Parkland House since 2017 and have received exemplary care. The staff are kind, compassionate, caring and responsive. They treat their residents as family and share the joy we have when we visit. The house is very clean and maintained with great care - it's always bright and fresh when we visit. The staff all know my parents really well and go the extra mile to make special days really special. They are very understanding and keep us informed of any concerns they have. They have managed magnificently during the pandemic under extreme strain as we would have predicted. Before the pandemic we used to get lovely photos and just snippets of information to keep us in touch - it would be lovely to start receiving these again when pressures have eased.