
It was a huge relief to us as his family that Dad was being looked after so well.Joanne C(Daughter of Resident/Service User)

The care she receives at Parkland House is first classRobert B(Husband of Resident/Service User)

I have experienced nothing but good communication and facilitation of her careL L(Friend of Resident/Service User)

It was a huge relief to us as his family that Dad was being looked after so well.Joanne C(Daughter of Resident/Service User)

The care she receives at Parkland House is first classRobert B(Husband of Resident/Service User)

I have experienced nothing but good communication and facilitation of her careL L(Friend of Resident/Service User)

The Parkland House team work so hard to provide the highest possible standard of care and they are thrilled to be recognised for their work by the CQC, and to be rated ‘outstanding’ in four areas: – caring, responsive, effective and well-led (June 2019).
Parkland House is located close to the city centre on the western outskirts of Exeter. Parkland supports 52 individuals, many of whom live with dementia. The...
Care Provided by Parkland House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 52 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The fees are for guidance and understanding an individuals needs will help us provide an agreed fee
The price(s) shown are provided by the care home. Contact Parkland House for full pricing details and T&Cs.
Contact Parkland House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Peninsula Care Homes Ltd
- Private Owned
Person in charge
- Donna Selway (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2025
- Number of floors: 1
Room Information
- Single Rooms (50)
- Couples/Companion Rooms (1)
Visiting
- The home look forward to welcoming you. If you wish to see the Home Manager it's recommended to make an appointment
Parking
- Parking is available at Parkland House.
Parkland House Reviews (58)
Parkland House has a Review Score of 9.4 (9.404) out of 10, based on 10 reviews in the last 2 years.
Over all time Parkland House has 58 reviews.
The care she receives at the home is wonderful and it is a great relief to me knowing Mum is so well cared for.
Thank you for taking the time to write such a positive review of Parkland House. It's so good to hear that you can see the benefit of the great care the team are providing your mum. Thank you again.
Dad was well looked after. His needs were met and his like of music appreciated. He always enjoyed his meals, his room was always clean, tidy and well cared for. The staff knew Dad and chatted to him when he walked around. They were always friendly and supportive when visiting.
Thank you for taking the time to leave us such a lovely review. The team at Parkland House will be really pleased to hear your feedback. Thank you.
Right up to the time when she passed away, their attention to her every need was fantastic.
I have nothing but praise for Parkland House.
Thank you so much for your kind words which I will share with the staff. We certainly miss your wife and your visits.
From the first time I met staff, I was very impressed with their care and professionalism. Everyone made mum feel welcome and she was so happy here, which is testimony to their hard work. I cannot thank the staff enough for all their care, attention and love shown to my mum.
Thank you for taking the time to write a review. It means so much to everyone at Parkland House to hear their care and support were so highly appreciated. Thank you again.
My father had been at Parkland House for just over a year when he passed away very recently. He was always treated with dignity and care and the staff were calm and friendly. It was a huge relief to us as his family that Dad was being looked after so well. Even with certain Covid restrictions in place for most of his stay, when we were allowed to visit we were always welcomed by warm and friendly staff. During his last days, they couldn't have done more for him and looked out for us too, in our fragile state. His room was always clean and tidy, he loved the food and enjoyed having people around to talk to. I'm going to miss visiting Parkland House. Choosing to put a parent into a care home is a very difficult and emotional decision. We could not look after Dad at home and we were very worried about making the move to residential care but Parkland House has been amazing and I would highly recommend this care home.
Thank you very much for taking the time to write a review, especially so soon after your loss. I'm really pleased Parkland House was a good choice for you and your family. The whole care team at Parkland will be so pleased to hear your feedback. We appreciate how difficult and emotional the...
It is quite early days for us. But my mother seems to have settled into Parkland house well. Her new surroundings have been a huge change for her but the constant 24/7 care has helped her relax. And the kindness and compassion of all the staff have made a huge influence on her changed circumstances. I got as much information about Parkland house beforehand, as I could from lots of different people and am so glad, as the information I gathered helped me make a hard decision. I'm so glad mother is now a resident here. There seem to be activities regularly which is lovely and helps her interact with other people around her.
Thank you very much for taking the time to write a review. We're really pleased that everything is going well so far. The whole team at Parklands will be delighted to hear the feedback. Thank you again, Stephen.
My uncle has settled in really well. I was worried after living on his own for so many years since his father died that he would struggle. The staff are very friendly and caring, they all know my uncle and think a lot of him. I’m pleased he is usually in the lounge when I come in and not on his own in his room. His eyesight is very poor and I don’t think he realises the other residents have problems and doesn’t understand why they come into his room or want to touch him. It is sad he has had to go into a home, but overall I am very happy he is at Parkland and being looked after so well.
Thank you for writing a review, we really appreciate it. I'm so pleased your uncle is settling in well and hope this continues. Thank you again.
The staff were very kind to me as well as my husband. The chef was very kind always trying to give my husband the food he liked and some of the staff although busy, would pop in and chat with my husband.
I thank them all for helping at a very difficult time from the bottom of my heart.
Thank you so much for the review and I am so pleased we were able to support you both. I will ensure the team read your kind comments.
My wife is 92-years-old and has been in residential care at Parkland House for approximately six and a half years; she suffers from long term Vascular Dementia, Muscular Degeneration and Glaucoma and is inconvenient and immobile. The care she receives at Parkland House is first class; the staff are helpful, caring and courteous. She is always clean and dressed for visits. They also ensure she is helped with eating etc. The accommodation is very good and well maintained.
Thank you so much for your response. The Parkland team take great pride in providing exceptional care, so will be delighted to read your review.
What I observe is very satisfactory and I am happy with most duties they have to do.
The staff do their best and it is always a pleasant place to visit.
Thank you for your review of Parkland House. The team work hard to ensure everyone is well cared for, their dignity maintained and a range of activities to enjoy, should someone wish to join in.
Both Mum and Dad have been living at Parkland House since 2017. I have seen them today and I am delighted by the wonderful care they both receive from all the staff. I think the staff is doing a tremendous job, in very difficult circumstances and deliver an exceptional quality of service. Thank you so much for your care and compassion.
Thank you for your continued support of Parkland House. It is a privilege for us to be able to care for your parents and I will share your kind words with the incredible team. Thank you
What a lovely experience this has been! As you can see by all my crosses in the excellent columns. When my recuperation time is up, I won't want to leave!
Thank you so much for a glowing review of Parkland House.
Parkland House is a caring and supportive environment. All the staff are well trained, caring and friendly. During the lockdown restrictions, they have done their best to keep residents safe and happy.
Thank you so much for your review of Parkland House. Working through a pandemic has been extremely tough but the staff have worked hard and shown their dedication to the home.
Since my friend has been a resident at Parklands I have experienced nothing but good communication and facilitation of her care and my contact with her in this challenging COVID crisis tinted times. I recognize the staff are under extreme pressure to meet the government regulations and I see how hard the management are working to honour the needs of all parties involved. I greatly appreciate the work they are doing, they are all clear and kind which is the best we can hope for. Keep up the great work Parklands.
Thank you so much for the review. It has been a tough year keeping up to date with ever-changing guidance but we’ve been committed to continuing to provide exceptional care.
The staff are always friendly, and I can see they care well for my mother. They make an effort to put in activities like baking, singing and ensuring there are books and newspapers as materials and more. They have a good understanding of dementia care, and I have seen so many improvements like silent buzzers and making room door like front doors.
Thank you for your review of Parkland House. We try to continually improve as our knowledge expands, and glad to hear that you see that with the interaction between those that live and work at Parkland House. It is important to us to provide exceptional care, and that helps shape all our decisions and investments.
Mum came to Parkland House in September 2020 from a previous home. She has dementia. She is well cared for, clean, dressed and all the staff are lovely with her. Unfortunately, she is nearing end of life, but she is still well looked after.
Thank you for your review of Parkland House. We will certainly support your mum, you and your family in any way we can.
I was visiting my mother. We were put in Room 1 and it seemed very soulless as there were no pictures or ornaments. Could some plants or flowers be put in there to make it more homely. The reception and testing procedure is excellent and the staff as always were lovely.
Thank you for the review of Parkland House. I think you are referring to our visiting room which I agree is void of decorations but this was felt to be the best from an infection prevention point of view. I will look into whether we can make some improvements whilst still maintaining stringent infection prevention measures.
My Father has been in the home for just over two years. He has been very well looked after and has put on weight since he has been here. The staff are very kind and caring. The home had a great programme of events prior to Covid and hopefully, it will not be long before the entertainment can fully resume. I would have no hesitation in recommending the home.
Thank you for your review of Parkland House. We are certainly keen to resume outings and additional entertainment. Although the staff have surprised us with all their entertainment skills!
Very friendly staff. Always helpful, always smiling and happy. Very hard-working staff.
Thank you for the review of Parkland House - we will be sure to share your comments with the staff team who we agree are friendly and hard working.
My parents have lived at Parkland House since 2017 and have received exemplary care. The staff are kind, compassionate, caring and responsive. They treat their residents as family and share the joy we have when we visit. The house is very clean and maintained with great care - it's always bright and fresh when we visit. The staff all know my parents really well and go the extra mile to make special days really special. They are very understanding and keep us informed of any concerns they have. They have managed magnificently during the pandemic under extreme strain as we would have predicted. Before the pandemic we used to get lovely photos and just snippets of information to keep us in touch - it would be lovely to start receiving these again when pressures have eased.
Thank you so much for the wonderful review of Parkland House. We thank you and your family for all the support you provide to Parkland House. We have significantly increased our staffing team so will ensure that the photo updates and snippets resume as they really shouldn't have stopped. We look forward to continued celebrations with your parents.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 June 2019Outstanding
- CaringOutstanding
- EffectiveOutstanding
- ResponsiveOutstanding
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Bed Vacancies
Posted: 10 August 2026Parkland House is rated outstanding on the outskirts of Exeter. We would love to show you around the home and welcome you to visit.
News (16) & Events (0)
- 14 May 2026
Parkland House were delighted to welcome Dance AM into the home as part of Parkinson’s Awareness Week. Residents and staff thoroughly enjoyed taking part in a wonderful dance session, filled...
- 25 Mar 2026
We are delighted to share the link to our latest newsletter highlighting life across our homes. Printed copies are available within our homes and we are happy to share with...
- 24 Feb 2026
We continue our Meet the Team series with a very special celebration — 25 years of dedication from one of our valued team members, Vicky Care Lead at Plymbridge House...
There are no upcoming events for Parkland House.
Awards / Recognitions (2)
- 13 Mar 2025Recipient: Peninsula Care Homes Ltd
- 24 May 2019Recipient: Parkland House
Accreditations
There are no accreditations posted yet for Parkland House.
Meet the Team (1)

Embarking on a career in the care sector has been one of the most rewarding and transformative experiences of my life. I am proud of what I have achieved in the last 32 years, starting from the beginning as a care assistant to becoming a registered manager. This journey has been filled with numerous challenges, learning opportunities, and the profound joy of making a difference in the lives of individuals with learning disabilities and individuals in elderly care.
One of the most rewarding aspects of my role as a registered manager is the opportunity to mentor and support other care assistants. I strive to create a culture of continuous learning and professional development, encouraging my team to pursue their own career aspirations within the care sector. Witnessing their growth and success brings me immense pride and satisfaction.To those considering a career in the care sector, I offer this advice: approach your work with compassion, dedication, and an open heart. The rewards of making a positive impact on the lives of others are immeasurable. Be willing to learn, adapt, and collaborate with others. Your journey in the care sector can be as fulfilling and transformative as mine has been.
When not at work, I enjoy spending quality time with my family, enjoying days out and watching my 2 beautiful grandchildren, who are 2 and 4 years of age grow and develop.
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