
It was a huge relief to us as his family that Dad was being looked after so well.Joanne C(Daughter of Resident/Service User)

The care she receives at Parkland House is first classRobert B(Husband of Resident/Service User)

I have experienced nothing but good communication and facilitation of her careL L(Friend of Resident/Service User)

It was a huge relief to us as his family that Dad was being looked after so well.Joanne C(Daughter of Resident/Service User)

The care she receives at Parkland House is first classRobert B(Husband of Resident/Service User)

I have experienced nothing but good communication and facilitation of her careL L(Friend of Resident/Service User)

The Parkland House team work so hard to provide the highest possible standard of care and they are thrilled to be recognised for their work by the CQC, and to be rated ‘outstanding’ in four areas: – caring, responsive, effective and well-led (June 2019).
Parkland House is located close to the city centre on the western outskirts of Exeter. Parkland supports 52 individuals, many of whom live with dementia. The...
Care Provided by Parkland House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 52 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The fees are for guidance and understanding an individuals needs will help us provide an agreed fee
The price(s) shown are provided by the care home. Contact Parkland House for full pricing details and T&Cs.
Contact Parkland House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Peninsula Care Homes Ltd
- Private Owned
Person in charge
- Donna Selway (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2025
- Number of floors: 1
Room Information
- Single Rooms (50)
- Couples/Companion Rooms (1)
Visiting
- The home look forward to welcoming you. If you wish to see the Home Manager it's recommended to make an appointment
Parking
- Parking is available at Parkland House.
Parkland House Reviews (58)
Parkland House has a Review Score of 9.4 (9.404) out of 10, based on 10 reviews in the last 2 years.
Over all time Parkland House has 58 reviews.
The staff go all out to make sure my mum is cared for. They give help when she needs it but will let her do as much as she can manage herself. It is a happy care home. The carers always have a smile on their faces and nothing is too much trouble for them. I would highly recommend Parkland House.
Thank you so much for your glowing review of Parkland House. I agree that the staff are smiling noticed even behind the face masks and are all passionate about supporting those living at Parkland House.
My Mother was moved to Parkland House during the Covid pandemic therefore my wife and I were unable to visit and get a feel for the place nor meet the staff, as you can imagine this was very unsettling. We relied on telephone conversations to find out how Mum's health was and how she was settling in. Each time we phoned, we found the staff extremely helpful, most kind and informative. Restricted visits, adhering to Government guidelines, have been handled with empathy. Mum always looks clean and very well cared for. She was recently most unwell, feared to be at the end of her life. We were kept up to date with the situation and our time spent with her on what we thought was going to be our last visit was handled with dignity. We cannot praise the staff of Parkland House enough.
Thank you so much for your review. We understand that moving into a care home at any time is a difficult decision and clearly during the pandemic you have put so much trust in our staff team. We are so pleased that our staff have shown their care, compassion to your mum, you and your wife.
Mum has been at Parkland House since November 2019; she is really well cared for in lovely surroundings by kind and thoughtful staff. The home is very clean, there are activities for her to do, and in the summer she particularly enjoys the garden. She's able to potter about and get involved with lots of things and I know that she is safe and happy. This last year has been so difficult as we've not been able to visit as normal, but we have kept in touch through video calls, carefully arranged outside visits last summer and now face to face visits with all the safety procedures. This has all been managed well despite the extra time and effort that's required to manage all types of contact and keep residents safe; I was delighted when I could finally hold Mum's hand again earlier this month. I'm so pleased that Mum came to Parkland House, I really can't fault it - Mum is treated with dignity and as an individual with likes and dislikes all catered for. I'm grateful to everyone there.
Thank you so much for your review and for supporting Parkland through the pandemic. We know that visiting has been a constant challenge and I am delighted you are back to holding hands. We are looking forward to warmer weather to enjoy the garden and hope you will be able to do this with your mum.
My parents were residents at Parkland House from 2014, and I visited unannounced on a weekly basis. I cannot praise the staff too highly, for their unfailing kindness in their care and the way in which they respect the dignity of each individual. Never once did I see something that could cause concern, and it was very apparent that just interacting with the residents and giving of their time to them was the most important job. It is incredibly hard to have to relinquish care of loved ones to other people, and not a decision that can be taken lightly, but I know now that in choosing Parklands it was the best I could have done for Mum and Dad.
Thank you so much for such a thoughtful review, which we will share with the staff. We certainly miss your visits as they have been over many years.
She passed at the home and the palliative care she received was first class. A wonderful home with great staff. 10/10.
Thank you so much for taking the time to share your positive experience at Parkland House. I will pass on your message to the staff who I know would want to share their condolences on the loss of your mum.
Mum was a resident there for over five years and although in the last stage of her life she had severe dementia she was always treated with great love and respect.
Mum loved living in Parkland, being someone who loved her food she was extremely happy as the food is amazing, having actually sampled it myself!
All the staff were so good at looking after Mum, always treating Mum with such kindness and playing her favourite Tom Jones music for her, even when they must have heard Delilah a hundred times or more!
The manager is exceptional, always available for a chat and I would now consider her as a friend.
She runs an amazing team who are always smiling and friendly to residents and visitors. Everything always running smoothly and efficiently.
The CQC rating of Outstanding is well deserved. Thank you Parkland House.
Thank you for your kind words which we will share with the staff team. Parkland certainly misses your mum and your visits.
It was the hardest decision of my life to put my mother into care. However, choosing Parkland House turned out to be my best decision. The warmth, kindness and care shown to residents and visitors alike, from our very first visit, was second to none. The efforts made to include everyone in activities and special occasions was brilliant. I have lovely memories of Mum singing along on music day and shaking her maracas! As Mum slowly declined, and eventually slept peacefully away, I could never fault their attention to detail.
Thank you for taking the time to write a review and share your kind words about Parkland House. I will share your comments with the staff team.
Parkland are caring, kind and attentive looking after dementia patients in a friendly, homely way. Knowing your parent is being well cared for is such a relief in a safe environment.
Parkland House carers were always friendly. Was impressed that the carers knew immediately who I was by name and who I had come to visit. Mum was safe and well cared for which put my mind so much at rest and I could visit Mum as her daughter and not her carer (which I had been for years before she came to live at Parklands). The home always smelt nice on entering, was welcome and warm. I would recommend Parkland Home to anyone who has to make the difficult decision to place their relative in a care home.
Mum became unable to look after herself just before Christmas and we were so grateful that Parkland House was able to find a place for her at very short notice. She had previously been a resident at Parkland House but with excellent care had recovered enough to be able to go home for 12 months. The kind and caring staff made her so welcome and she has settled very well. Although this has been a difficult time for our mum and the family we have every confidence in the staff and manager at Parkland House and it's great relief to us to know that she is being so well looked after.
Thank you we were delighted to have your mum return to Parkland House.
Many thanks.
I wouldn't hesitate in recommending Parkland House to others as the quality of care that I observed was always of the highest quality.
Kind staff, very clean, lovely room and garden.
The staff continue to adjust their care to suit her current situation.
It has a calm and content atmosphere and the maximum is done to make the house feel like 'home'.
My Mother spent the last 6 months of her life being cared for by the wonderful staff at Parklands. Her condition was very challenging and I can't thank the staff enough for their love and patience in dealing with her. The level of care was first class and the home, gardens and facilities were first class.
Excellent food, hygiene and general ambience. Kind friendly staff always.
We were so happy with our choice for her.
Beautiful gardens and lovely light airy rooms and communal facilities.
Thank you Parkland, we will always be grateful.
The staff and carers treated my mother with great tenderness and warmth. For them, it is more than a job, it is a real concern for the well-being of the residents. Recent improvements to the common areas and gardens have created a very nice space for the residents and really without going over the top. The care at Parklands House is as good as it gets and all the staff are to be commended.
The home was in my view excellent in every way. My mother was treated with dignity at all times by caring and committed staff. Her room was always clean and fresh as was mum herself. The activities were plentiful and greatly enjoyed by all the residents. I could not have asked for more from them - every query or concern was dealt with on contact. A big thanks to all at 'Parkland House' Exeter, that gave my mother a last few happy years. 'It's just like home here' - So what more can be said to that?
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 June 2019Outstanding
- CaringOutstanding
- EffectiveOutstanding
- ResponsiveOutstanding
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Bed Vacancies
Posted: 10 August 2026Parkland House is rated outstanding on the outskirts of Exeter. We would love to show you around the home and welcome you to visit.
News (16) & Events (0)
- 14 May 2026
Parkland House were delighted to welcome Dance AM into the home as part of Parkinson’s Awareness Week. Residents and staff thoroughly enjoyed taking part in a wonderful dance session, filled...
- 25 Mar 2026
We are delighted to share the link to our latest newsletter highlighting life across our homes. Printed copies are available within our homes and we are happy to share with...
- 24 Feb 2026
We continue our Meet the Team series with a very special celebration — 25 years of dedication from one of our valued team members, Vicky Care Lead at Plymbridge House...
There are no upcoming events for Parkland House.
Awards / Recognitions (2)
- 13 Mar 2025Recipient: Peninsula Care Homes Ltd
- 24 May 2019Recipient: Parkland House
Accreditations
There are no accreditations posted yet for Parkland House.
Meet the Team (1)

Embarking on a career in the care sector has been one of the most rewarding and transformative experiences of my life. I am proud of what I have achieved in the last 32 years, starting from the beginning as a care assistant to becoming a registered manager. This journey has been filled with numerous challenges, learning opportunities, and the profound joy of making a difference in the lives of individuals with learning disabilities and individuals in elderly care.
One of the most rewarding aspects of my role as a registered manager is the opportunity to mentor and support other care assistants. I strive to create a culture of continuous learning and professional development, encouraging my team to pursue their own career aspirations within the care sector. Witnessing their growth and success brings me immense pride and satisfaction.To those considering a career in the care sector, I offer this advice: approach your work with compassion, dedication, and an open heart. The rewards of making a positive impact on the lives of others are immeasurable. Be willing to learn, adapt, and collaborate with others. Your journey in the care sector can be as fulfilling and transformative as mine has been.
When not at work, I enjoy spending quality time with my family, enjoying days out and watching my 2 beautiful grandchildren, who are 2 and 4 years of age grow and develop.
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