






Quay Court Care Centre is located in the centre of the pleasant market town of Kingsbridge, an excellent choice of residence to receive skilled daily care while pursuing an independent lifestyle.
The home is well organised and has a relaxing atmosphere, with Quay views, landscaped flowerbeds and a patio area, together with two comfortable lounges to choose from.
All bedrooms are en-suite and assistive bathing technology is available to help those with...
Care Provided by Quay Court Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 48 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are determined by the persons care needs and room choice
The price(s) shown are provided by the care home. Contact Quay Court Care Centre for full pricing details and T&Cs.
Contact Quay Court Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Devon Care Group
- Private Owned
Person in charge
- Karla Maxwell (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2008
Room Information
- Single Rooms (44)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (44)
Quay Court Care Centre Reviews (34)
Quay Court Care Centre has a Review Score of 8.6 (8.618) out of 10, based on 4 reviews in the last 2 years.
Over all time Quay Court Care Centre has 34 reviews.
During end of life care, my cousin was treated with kindness, dignity and attentiveness. The staff liaised effectively with medical teams and ensured she was pain-free, comfortable and safe. As her only relative, I am so grateful for the gentle, cheerful care she was given and also for the kindness the staff showed to me.
Best wishes, the team at Quay Court
My husband has suffered from Parkinsons for many years. Therefore he was unable to care for himself. He needed help with washing, dressing, and was doubly incontinent. The care he received in the home was excellent. There were always sufficient staff available, and he was always clean and comfortable. His room was always clean and well maintained. He enjoyed the food, a varied menu of freshly made meals. The staff are very friendly and professional, and always ready with a smile and a helping hand. Good value for your money and you can trust that your loved one is well looked after.
Thank you for taking the time to review us. We all enjoyed looking after your husband, it was a pleasure and to know that our staff made some difference to you all whilst he was in our care. Best wishes from all of the team
Truly exceptional care provided by Quay Court team. The last months of our father's life were managed with great dignity, kindness and attention to detail. We appreciated the anticipation of care need progression throughout his final illness. We had complete confidence in the team to provide exceptional 24 hour care.
Thank you so much for taking the time to review us. We are so pleased to have been able to make a difference to your fathers life whilst he was with us at Quay Court and thank you for your kind words of appreciation. We all miss your father very much. Best wishes, the team at Quay Court
My mother has been in Quay Court for three years having passed last week. She had always deceived the best of care delivered with kindness, caring and thoughtfulness from the staff. Every day greeted with a smile and "how are you". The home has high standards of cleanliness and residents are always well turned out. She loved the meals and joining in the residents group in the lounge. Public holidays are made special, decorations and music. As a visitor to my mother I was made to feel very welcome, offered refreshments and always a cheery smile. I shall miss these visits and the staff.
Thank you for your kind words . It is always a pleasure to know that we have made someone's life just that little bit easier and more comfortable. Your mother was a pleasure to look after and she will be sadly missed by us all here at Quay Court. Best wishes, the team
My family member has been a resident at Quay Court for over a year. The care and support given to her have been exceptional. It is clear to see the management take their time to get to know the resident (and the family!) as the care plan perfectly reflects the care needs. The management team are also very approachable and always make time to speak with me when I visit. The staff are person centred with their approaches to each resident and it’s a delight to watch them interact with them all in the communal lounge. Laughter can be head throughout the building and nothing seems to be too much trouble at all. There’s the odd wait here and there but that’s to be expected, but even with this wait it doesn’t deduct on the care they provide. The activities on offer varied and the staffing team actively encourage all to participate. Overall, I would highly recommend Quay Court. My family member has flourished since being in their care. Thank you will never be enough.
The care my Mum received from entering the home in November 2023 to her passing in May 2024 was excellent. The support I myself received on the days leading to Mum's passing will always be remembered with gratitude.
Mum unfortunately had Dementia and with the disease, there can be times when behaviour is problematic. However, during such times, dignity, respect and care were maintained. Special thanks to the managers and the nurses and staff, too numerous to mention who cared for Mum.
Dear Jenny. Thank you for your kind words. I know the staff and management will be really pleased to know that you felt that your mother was cared for with dignity and compassion during her time with us at Quay Court and that you yourself felt supported when you needed it. I know that your mother will be sadly missed by all in the home. Best wishes.
Mum was a resident at Quay Court for a year. A particular member of staff and the team have always been professional, and supportive and have gone above and beyond to support Mum and in communicating with me. Mum's behavior would often be challenging and the team always dealt with issues in a caring manner. Diabetic food was great and entertainment/activities were laid on. I have no hesitation in recommending Quay Court to others.
Thank you for your kind review of Quay Court. We are pleased to know that your Mum received a good level of care during her stay with us and that as a family you felt that your Mum and your family were well supported and communicated with.
Mum was at Quay Court for almost a year until she had to go to the hospital just before Christmas following a stroke. The staff are very caring and supportive. Very happy for Mum to have been there. I would like to send my thanks to all the staff for looking after Mum so well.
Covid regulations have meant a reduction in activities for the residents to participate in which is no fault of the home but has led to a bit of boredom creeping in with the residents.
Staff are well trained, have an eye for detail, and deliver person-centered care to the best of their ability. Standards are good and the rooms look clean.
Meals are freshly cooked in-house by a chef who will go the extra mile to ensure all is being done to keep good nutrition and cater to the individual's choice.
All the staff are friendly and approachable, and communication is good. Senior staff and management clearly have taken the time to get to know the residents well and don't have to refer to notes.
I would be happy to spend my twilight days at Quay.
Mum has settled into her new life well, her room and the resident lounges are light, airy, clean, warm and have a lovely view. The staff team are always cheerful, kind, caring and very patient!
Thank you everyone at Quay Court, you are wonderful.
My sister has been in Quay Court for over a year now. The care staff and management have been great, my family cannot fault them. Everyone has had a tough time with the pandemic and here they have had the additional stress of the building but the manager is always helpful and always does everything needed to keep everyone happy. Thank you to all the staff at Quay, you are amazing.
The management are responsive. For instance, providing photographs of Mum's room and details of a typical day so we have an idea of her life despite not being able to visit her in her room ourselves at present. Thank you to all at Quay Court.
Thank you for your review. It has been lovely to see your mum settle in so well here at Quay Court and we understand well how difficult it can be for families not seeing their loved ones. We will always try to reassure families wherever possible to show that your loved ones are safe and well cared for. Kind regards
The care provided at this care home is second to none. I have known a few of my close friends to be cared for here now and they all have loved their time there. All of the staff are so kind and caring and the manager has been so supportive to us all from the very beginning, and even more so during the unfortunate events of this virus. I know everyone is being so well looked after. Thank you to everyone and their kindness. This really is a special home.
Thank you for your review. We are so pleased to hear that the care that has been provided here has always been of such a high standard. Covid has been a difficult time for everyone and the staff team here understand the importance of being caring and compassionate so well. Kind regards, Emma
Keep safe everyone and thank you to the manager and your team.
Thank you for your review. The staff appreciate your generous feedback in knowing that what they are doing is recognised by families and how much you trust us with your loved ones. It is a pleasure to be a part of this team, especially during these unprecedented times. Kind regards.
I cannot speak highly enough of the care my mother has been given, especially during the past several months of Covid, and the communication I have received about mother’s welfare. I live out of the country and, as I have not been allowed to travel, it has been a huge relief to know my mother is being cared for properly and that she is happy. Thank you to all the carers and staff at Quay Court for their courtesy, caring and comfort.
Thank you for your kind review. During these challenging times, we understand the difficulties families are facing with not being able to see their loved ones and how vital it is to still be able to keep contact in any manner possible. It has always been a priority for us to ensure that all of our...
Manager and management, are in my opinion dishonest and unprofessional in their dealing with the transfer they organised for my mum in the full lockdown in May 2020. In my opinion, to received copy email from them that had alterations to the original to be dishonest actions, as the statements I found which were removed were offensive to me. Upon formal complaint to them, I was told that there had not been any breaches of protocol, professional misconduct or moral lack of compassion from anyone at Quay Court. I would not feel confident in trusting this home again to be transparent in their procedures. The staff, however, showed genuine affection towards my mother but they were often short-staffed and run off their feet. She was often left to her own devices. On many occasions her room stank of stale urine and even faeces on the walls and floor. Often finding her still not dressed by 11.45 am or find her dressed but smelling of stale urine/faeces, cleaning the room or Mum myself at times.
We are sorry that the reviewer feels this way and we would dispute the points raised. Although we understood the distress over the discharge of her mother, the discharge itself had to occur as the home could no longer legally meet her mother’s health and welfare needs. The timing of the discharge...
All staff are lovely, they show empathy, are understanding when I need help, there is always someone to help me, maybe not straight away because I know they are busy.
I have found the staff to be very approachable, and if Dad has a problem I mention it to them and it gets sorted. I am a lot more relaxed as Dad is very happy there and the care he receives is excellent. So I can go home and relax knowing he is in capable hands as I used to look after Dad, but not there permanently.
Quay Court feels like a 'family' and refers to something my relative said whilst in hospital recently, 'I want to go home, I want to be with my friends. They do everything for me' because that is how she feels about Quay Court. The staff are all so caring considerate and nothing is too much trouble. My husband and I are so grateful that our relative is safe, warm and well cared for. If ever there is a problem, we are informed straight away. After recently thanking a member of staff for doing something for me, his reply was 'it was my pleasure'. What a lovely, genuine thing to say, it meant such a lot. When one day it may be my turn to go into a care home I will have no hesitation to go to Quay Court. They will all know me anyway. Well done all of you and thank you for everything.
My mother has been resident in Quay Court for a number of years. She has always been well looked after and it gives me peace of mind to know that this is so and that she is safe. I am kept up to date on her situation, particularly if she has a fall and have confidence that she is well cared for. I admire the staff for their dedication and believe that they do an excellent job.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 October 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Quay Court Care Centre.
There are no upcoming events for Quay Court Care Centre.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Quay Court Care Centre.
Accreditations
There are no accreditations posted yet for Quay Court Care Centre.
Meet the Team (2)

I've worked in Health and Social Care since 2009 and in this time, I have progressed from a Health Care Assistant to my current title of Registered Manager. I have been at Quay Court since 2022 and strive on ensuring the care received is person centred and delivered to a high standard. I enjoy building relationships with the residents, their families and visiting professionals as I believe this is key to ensuring a better outcome, both physically and mentally for the residents in our care. Outside of work, I have two young children who love being outdoors so we are always exploring Dartmoor and the local beaches.

I’ve worked in the care industry for 14 years and started at Quay Court in 2023 as a Senior Health Care Assistant before my current position of Deputy Manager.
I am excited to have the opportunity to progress in my career and continue to work closely with the residents and their families at Quay Court.
I have 2 young children and my free time is often spent walking the dogs on the local beaches and relaxing in the countryside.
Frequently Asked Questions about Quay Court Care Centre
What types of Care is Quay Court Care Centre registered for?
Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Quay Court Care Centre have?
There are 44 Single Rooms and 2 Couples/Companion Rooms.
What are the Facilities & Services at Quay Court Care Centre?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Quay Court Care Centre to the centre of Kingsbridge?
0.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Quay Court Care Centre to verify any information. View our terms and conditions. Quay Court Care Centre has an Enhanced Service -more info.