Quay Court Care Centre is located in the centre of the pleasant market town of Kingsbridge, an excellent choice of residence to receive skilled daily care while pursuing an independent lifestyle.
The home is well organised and has a relaxing atmosphere, with Quay views, landscaped flowerbeds and a patio area, together with two comfortable lounges to choose from.
All bedrooms are en-suite and assistive bathing technology is available to help those with physical frailties. The service also has a versatile activities programme and takes pride in making sure there is something new to enjoy every day.
Group: Devon Care Group
Person in charge: Juliet Eynon (Manager)
Local Authority / Social Services: Devon County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 38 Service Users
Registered Care Categories*: Dementia • Old Age • Physical Disability
Admission Information: Ages 65+.
Single Rooms: 34
Shared Rooms: 2
Rooms with ensuite WC: 36
Weekly Charges Guide: Personal Care Single £550 – £750 (These prices are only a guideline, please contact Quay Court Care Centre to find out the exact price for your requirements.)
Facilities & Services: Palliative Care • Day Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Quality Commission* Report on Quay Court Care Centre: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 7.8 (maximum of 10) for Quay Court Care Centre is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for Quay Court Care Centre in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.694 for Quay Court Care Centre is calculated as follows: ( (25 Excellents x 5) + (11 Goods x 4) ) ÷ 36 Ratings = 4.694
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.132 Points relating to the number of positive Reviews for Quay Court Care Centre is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 7.6 positive Reviews (38 registered maximum number of service users ÷ 5). 1 Reviews ÷ 7.6 Target = 0.132
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Quay Court Care Centre has a Review Score of 7.8 (7.826) from 3 Reviews
Review submitted from a Postal Card by J H (Resident) on Tuesday 26 September 2017. Relates to September 2017.
I found Quay Court very comfortable with friendly and proficient staff. The building offers very good views of the Kingsbridge Estuary to hold interest and daily activities are organised for those who don't want to "stand and stare".
How likely would you be to recommend Quay Court Care Centre? Extremely Likely
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Review submitted from a Website Submission by Lindsey g (Wife of Resident) on Wednesday 1 February 2017. Relates to February 2017.
I have been absolutely delighted with the standard of care offered by Quay Court. The home is very professionally and efficiently run, and the care given to my husband is wonderful. His dementia has been worsening quite quickly, but the atmosphere is so calm and relaxing, and the staff so attentive and genuinely caring, that he is always cheerful and content. The daily routine is pleasant, with various appropriate activities taking place. Meals are well-balanced and nourishing; I sometimes join him for lunch so can certainly say that the food is tasty and appetising. I would like to take this opportunity to recognise the excellent work done by the whole team, and to thank them for their loving care.
How likely would you be to recommend Quay Court Care Centre? Extremely Likely
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Review submitted from a Postal Card by Jill R (Friend of Resident) on Tuesday 31 January 2017. Relates to January 2017.
The Quay Court Care Home is a very well run care home in a lovely location. It is always extremely clean and well decorated with ample furnishings to make it a comfortable and happy place to live in. The staff are always kind, friendly and helpful.
How likely would you be to recommend Quay Court Care Centre? Extremely Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
There are currently no awards/recognitions posted yet for Quay Court Care Centre
There are currently no Care Home Idol entrants who have performed at Quay Court Care Centre