Quay Court Care Centre

I have nothing but praise for the care, staff and management of Quay Court Care Centre. Every one was polite and courteous to me and my next of kin during his stay, from September to December, at all times and especially after his passing. My one abiding memory is of the respect that was given to my next of kin at ALL times. I visited every day and the staff never knew exactly what time of day I would be visiting, but I found that on EVERY occasion I was at the home, when in his room and at some times when he was desperately ill, the staff member entering ALWAYS knocked the door. I found this not only deeply respectful but quite moving an extremely caring gesture. I shall never forget this and I could rest assured he was cared for every day all day - many congratulations to you all.

The warm and welcoming atmosphere is apparent when walking in the entrance. I have never seen so many smiling faces from staff and residents. My dad really loved being there and I should be so lucky to receive the same care in the future. There was always a space for parking when visiting and the location in beautiful Kingsbridge is so close to the shops and estuary, which was a real plus. Thank you Quay Court.

From when my mother was first admitted with Alzheimer's in August 2016, the management and facilities have become much better. The food is good home cooking and there is plenty to eat. Activities do take place but are limited probably due to the residents broad, complex needs and a lack of staff. The opportunity for some residents to be taken out would improve their well being but can only be achieved with more staff. The staff are kind, welcoming, caring and respectful. Both my mother and father were residents for over a year, and the end of life care given to them and us was exceptional.

Both my parents were resident, my Father for 9 1/2 years. My Uncle is still a resident. My relatives have been very well cared for and were/are treated as members of the 'Quay Court family'. All staff are welcoming and happy to discuss care. The current manager is extremely approachable and is very concerned and caring of her clients. Visitors and relatives are always made to feel welcome.

This home is perfect but it does not have my grandchildren here! The staff here are very helpful.

The staff are very good.

My grandmother has been here since February and has recently passed a few days ago. The staff have all been so lovely with her and us. I would like to give an extra to mention to the three carers at they treated her as if she were their relation. They do an incredible job which at times must be so tough. I cannot thank them enough for the time they gave to my gran in helping us make her last few months as comfortable as possible.

I have noticed that it smells fresher over the last three months when I go down to the lower floor which is where my mother is. I visit two or even three times a day as I live near - perhaps it is due to changing cleaning products.

My experience has been very good and helpful in very difficult times with my Wife with dementia and IBS.

Staff and management were efficient, caring and considerate. All the residents were treated with respect, courtesy and understanding. The food was all home cooked and of a very high standard. The atmosphere was homely and cheerful. All the staff went that extra mile to ensure the resident's needs were met.

The arthritic pain was intense as I am waiting for knee replacement/reconstruction. I could have been offered more help rather than having to ask for it.

I found Quay Court very comfortable with friendly and proficient staff. The building offers very good views of the Kingsbridge Estuary to hold interest and daily activities are organised for those who don't want to "stand and stare".

I have been absolutely delighted with the standard of care offered by Quay Court. The home is very professionally and efficiently run, and the care given to my husband is wonderful. His dementia has been worsening quite quickly, but the atmosphere is so calm and relaxing, and the staff so attentive and genuinely caring, that he is always cheerful and content. The daily routine is pleasant, with various appropriate activities taking place. Meals are well-balanced and nourishing; I sometimes join him for lunch so can certainly say that the food is tasty and appetising. I would like to take this opportunity to recognise the excellent work done by the whole team, and to thank them for their loving care.

The Quay Court Care Home is a very well run care home in a lovely location. It is always extremely clean and well decorated with ample furnishings to make it a comfortable and happy place to live in. The staff are always kind, friendly and helpful.