Rose Lawn

All Saints Road, Sidmouth EX10 8EX
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9.8 73 Reviews
  • Rose Lawn, Sidmouth
Rose Lawn is a charming property, a pleasant place to live and visit and an ideal choice for a wide range of care needs.

Carers are skilled in a variety of nursing needs, help residents to practice independent living and enjoy the activities residents wish to pursue.

The care provision is based on a strong Christian ethos, while carers are trained to take a holistic approach and in achieving best practice.

Rose Lawn hosts Holy Communion once a month, and is also able to provide support to those wishing to attend church.

Rose Lawn provides respite that can be booked in advance and allows carers or family some rest whilst their loved ones are looked after in a kind, caring way.

Rose Lawn overlooks the rugby field and has a shaded seating area where you can sit and enjoy the view or even watch a game of rugby.

In the garden, residents can sit and enjoy the water features and the lovely flowers that surround the sensory garden.

Rose Lawn offers many activities from weekly Pilates sessions to caking club and flower arranging

There is a wide range of entertainers who visit each month. Each year Rose Lawn holds a Summer Party and a Christmas Party, where all family and friends are welcome.

Rose Lawn has monthly visits from Grace the therapy dog, who is happy to provide big fluffy cuddles to those that want them.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 29 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1350 – £1450
  • Self-Funded Residential Dementia Care: £1350 – £1450
  • RESPITE Self-Funded Residential Care: £1350 – £1450
  • RESPITE Self-Funded Residential Dementia Care: £1350 – £1449

Fee are agreed during assessment of needs.

These prices are only a guideline, please contact Rose Lawn to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Christina Williams (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Based on assessment
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2005
  • Number of floors: 3

Room Information

  • Single Rooms (29)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (6)

Visiting

  • Visitors welcome anytime, however, Rose Lawn do recommend late morning visits and onwards throughout the day. This is to allow residents to get up at leisure.
    If visitors would like to look around the home, then please get in contact with Rose Lawn and the staff would be pleased to provide a tour around the home and gardens.

Parking

  • Rose Lawn has a small car park where visitors can park when visiting relatives or looking around the home.

Rose Lawn Reviews (73)

9.8

Rose Lawn has a Review Score of 9.8 (9.803) out of 10, based on 18 reviews in the last 2 years.
Over all time Rose Lawn has 73 reviews.

Overall Experience
  • 65
  • 7
  • 1
  • 0
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Date Published
  • 73
  • 0
  • 4
  • 18
  • 55
Reviewer Connection to Rose Lawn
  • 24
  • 12
  • 8
  • 8
  • 5
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 73, showing 21-40
Review from V G (Resident) published on 7 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The rooms are very good and so is the care received.
Reply from Georgie Patch, Manager at Rose Lawn

Thank you for your review, we appreciate all feedback. Many thanks

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Review from J B (Resident) published on 30 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This is a friendly, pleasant and welcoming community - family-run and well organised.
"Overall experience" would have achieved "excellent" had the laundry come back to the right room after having been washed but this was not always the case even if the garments have been correctly labelled.
Reply from Georgie Patch, Manager at Rose Lawn

Thank you for your review. We have taken note of your comments regarding the Laundry and will ensure we revisit our procedure of the handling of clothing items. Whilst we endeavour to ensure all items are returned in a timely matter, issues do arise. We will respond to your concern via our internal feedback system, and thank you for bringing it to our attention.

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Review from Ruth G (Daughter of Resident) published on 30 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Generally excellent. My father has been a resident since April 2021, now happy and settled and very pleased with his care. Recently, issues of short staff have meant longer waits for care and fewer activities. Hopefully, this is only temporary. The only area I would describe as poor is the passing on
to residents of phone messages, staff have said they will pass a message but this often doesn't happen.
Reply from Georgie Patch, Manager at Rose Lawn

Thank you for submitting a review. We have recently appointed a community coordinator who is now in charge of activities. Please do feel free to come in and speak with her to discuss ways in which we can enhance the activities further. Recruitment has been a challenge, but this is steadily becoming much better. Please do feel confident in using our internal feedback and complaints system so we can identify and rectify those concerns, especially when it involves communication, which can always be improved. The leadership warmly invite you to com speak with us personally about this. Many thanks.

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Review from H B (Respite Resident) published on 30 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A very happy stay and would stay again. The activities program every week shows what's on. Food is all freshly made. To menus every day for lunch. Plenty of everything. Staff so helpful and look after all the time. Very well run home with excellent care.
Reply from Georgie Patch, Manager at Rose Lawn

Many thanks for your review. We hope you enjoyed your stay with us, and please feel confident in using our feedback system to help us improve the service, especially in areas you feel could be explored. Many thanks.

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Review from Melanie T (Daughter of Resident) published on 12 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
This was the first time that I got a chance to meet the wonderful staff and to see how Mum lives on a day-to-day basis since she moved in last year. I am very impressed with the home, and the activities Mum can enjoy. Thank you, everyone, at Rose Lawn.
Reply from Georgie Patch, Registered Manager at Rose Lawn

Thank you so much for your feedback. It has been wonderful being able to welcome visitors back into the community, and hope this can continue. Many thanks.

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Review from John W (Son of Resident) published on 17 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Really nice, caring home, lovely staff.
Very happy that my mother is being looked after at Rose Lawn.
Reply from Georgie Patch, Manager at Rose Lawn

Thank you for your wonderful review. We also thank you for your continued support of the community, especially the appreciation of the staff. We look forward to another year partnership - With many thanks!

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Review from J H (Friend of Resident) published on 3 December 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend was admitted to Rose Lawn for 6 weeks respite care. He seems to be so happy there and the staff are extremely helpful and friendly.
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Review from Julie M (Friend of Resident) published on 9 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited a resident at Rose Lawn on numerous occasions and I was very impressed with the staff and facilities. The resident I visited felt well cared for and I was impressed with the care and dignity in the way she and other residents were treated.
Reply from Georgie Patch, Manager at Rose Lawn

It was an honour to welcome you to Rose Lawn during your visiting times. We thank you for taking the time to submit a review for us. Many thanks.

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Review from Janet H (Daughter of Resident) published on 23 July 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
During this pandemic, carers have been amazing in all respects. I totally admire their dedication in constant caring - it takes someone very special to do this work which can be so demanding at times.
Reply from Georgie Patch, Manager at Rose Lawn

Thank you for your feedback and support over what has been a difficult 18 months. If we can improve in any way, please feel free to contact us with direct feedback, as we would appreciate the opportunity to reach a 5-star rating in all departments. Many thanks.

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Review from Barbara H (Resident) published on 16 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Quietly efficient, competent and caring.
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Review from Sue H (Daughter of Resident) published on 5 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
During difficult Covid times, Mum was made extremely welcome on arrival and every effort has been made since then to help her with her mobility, state of mind and medical appointments. She loves the food and has started eating properly again. Everyone is cheerful and helpful but at the same time, the
home has ensured everyone is safe and following Covid guidelines. As far as I know, there has been no Covid at the Home which gives relatives peace of mind. Looking forward to seeing her room and how the home is during normal times. Please note, Covid has not enabled me to see her room, so I can only put 'satisfactory' in the mandated item below.
Reply from Georgie Patch, Manager at Rose Lawn

Thank you for your feedback and review. It's wonderful to know that our protocols during Covid have been recognised and respected. Please do speak with a member of the Leadership Team so we can update you on our latest visiting measures, and discussion surrounding access to Mum's room. Thank you again, and we look forward to welcoming you into the community.

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Review from Jill L (Daughter of Resident) published on 26 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Unfortunately, 2020 was a difficult year for us all. I only managed to visit Mum a few times, although I continued to speak to her. However, throughout all the Covid problems, you have kept me well informed. I can't thank you enough for all you do for my mum.
Reply from Georgie Patch, Manager at Rose Lawn

Thank you for your wonderful review. We have endeavoured to keep everyone updated throughout 2020, and hope we are able to welcome visitors back soon. With thanks for all your support.

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Review from Jane M (Daughter of Resident) published on 13 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was a resident of Rose Lawn for the last six months of her life. Throughout her time there staff and carers were all so respectful and compassionate ensuring that my mum was treated with dignity and respect. Probably the hardest decision I’ve ever had to make is where my mum could live, if she
couldn’t live with us and what I’m pleased to be able to say is that they looked after my mum beautifully. Staff are always approachable and responsive to any request that I had that were individual to Mum's needs. I felt they treated Mum as an individual and took time to get to know her lovely personality.
Reply from Georgie Patch, Manager at Rose Lawn

Thank you for this wonderful review. It was an honour to look after your mum, and thank you for your support and respect of our protocols during a difficult year. We will remember your mum and her family very fondly - Georgie.

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Review from John R (Day Care) published on 13 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An ideal care home, lovely caring staff. Excellent food. Good range of activities. Good central location.
Reply from Georgie Patch, Manager at Rose Lawn

Thank you for your review. It was a pleasure to be of service to you, and we look forward to welcoming you again.

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Review from Simon K (Son of Resident) published on 27 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In common with many who seek the best care home for a parent with mild but demanding dementia, we shortlisted and personally visited a handful in the area. Rose Lawn stands out in many ways compared with the others, the building is pleasantly light, airy and clean (but not clinical) and has a homely
feel. Outside are open views bounded by beautiful trees and buildings, near to shops and seafront. A well run home with excellent caring staff who balance offering a daily routine structure with the needs and desires of residents. Various rest/entertainment and enrichment areas in house and opportunities for local and day trips out complete a wonderful atmosphere. Highly recommended.
Reply from Georgie Patch, Manager at Rose Lawn

Amazing feedback - thank you so much. It is a pleasure to share these reviews with staff who take such pride in their work. Thank you again.

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Review from E B (Daughter of Resident) published on 26 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All individuals connected with the care of my mother have consistently performed well above what was expected. High levels of empathy regularly demonstrated.
Reply from Georgie Patch, Manager at Rose Lawn

Thank you or your review, we appreciate the support.
Please do not hesitate to speak with the management team if you feel improvement can be made in any area.

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Review from T C (Son of Resident) published on 26 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has lived here for just over 12 months and in that time I have found all the staff to be very enthusiastic and professional. The home is continually being decorated and being presented in a very favourable light.
A great deal of effort is made to try to keep the residents stimulated and entertained.
Reply from Georgie Patch, Manager at Rose Lawn

Many thanks for taking the time to review our home.
Please feel confident in using our feedback system at anytime.

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Review from P B (Daughter of Resident) published on 18 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A lovely care home, light, spacious and calm. Wonderful open outlook at the back. The staff are so patient and caring. Nothing is too much trouble. Mum took a while to settle in, but so glad she has, as it would be very hard to find another home that matches up to the qualities of this one. Visitors
always made welcome at any time.
Reply from Georgie Patch, Registered Manager at Rose Lawn

Wonderful feedback to share with the Rose Lawn team. Thank you for your continued support - Georgie.

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Review from K B (Son-in-law of Resident) published on 7 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very welcoming home with extremely caring staff.
Reply from Georgie Patch, Manager at Rose Lawn

Thank you so much for your wonderful review. It is always amazing to feedback to the staff the value of their work here. - Georgie

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Review from J M (Friend of Resident) published on 6 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On arrival at the home, I was welcomed and offered tea/coffee. While in the home all the staff I saw spoke and said hello, they also on passing my friends room looked in and spoke to her. I find the care given to my friend to be exceptional. All the staff are caring, supportive and professional. The
management team are fantastic leading by example having their finger on the pulse - Excellent.
Reply from Georgie Patch, Manager at Rose Lawn

Thank you for your wonderful and supportive review. Always a pleasure - Georgie

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Current Review Score: 9.8 (9.803)

Overview of Review Score

The Review Score of 9.8 (9.803) out of 10 for Rose Lawn is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.803 for Rose Lawn is calculated as follows: ( (173 Excellents x 5) + (38 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 213 Ratings = 4.803
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Rose Lawn is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 Oct 2019

Overall Outstanding

  • Caring Outstanding
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (20)

Meet the Team (5)

Christina

Christina Williams

Job Title: Registered Manager Joined: 2016

Christina is the manager at Rose Lawn and her positive approach to any problem is known to provide a calming presence over the whole community. Christina has 13 years of experience working in the care sector and has held positions such as Night Carer and Team Leader. Her biggest achievement would be completing her NVQ in Health and Social Care. In her free time, Christina enjoys taking her dog, Mambo on walks and attending concerts.

Kathryn

Kathryn Light

Job Title: Community Coordinator Joined: 2017

Kathryn is in charge of the activity programme at Rose Lawn, as well as social media. She has worked in the care industry for over 15 years, and in every department from Team Leader to Kitchen Assistant. Whilst Kathryn has an NVQ Level 4 in Health and Social Care, her biggest achievement was being able to support one of the Rose Lawn residents to visit Kew Gardens in London. In her spare time, Kathryn enjoys video gaming and spending time with her boyfriend and dog, Zelda.

Nathan

Nathan Jones

Job Title: Care Assistant Joined: 2021

Nathan has worked in the Care Sector for 3 years and is currently working towards his NVQ Level 3 in Health and Social Care. Nathan’s biggest achievement has been supporting one of the community to attend an Awards Show in Bristol for the weekend. In his free time, Nathan is either the life and soul of the party or enjoying a relaxing lie-in.

Ami

Ami Donovan

Job Title: Team Leader Joined: 2020

Ami has 13 years' experience in the care sector, working in roles from Head Housekeeper to Carer. She holds an NVQ Level 3 in Health and Social Care. Ami's biggest achievement is knowing that she always puts a smile on someone's face every day. In her spare time, Ami loves watching Disney movies and socialising.

Lucy

Lucy Simpson

Job Title: Community Assistant Joined: 2021

Lucy has worked in the Health and Social care sector for three years and is currently working towards a qualification in Activities Coordination.


Lucy's biggest achievement is passing her qualification in 'Movement for Care Homes' and regularly supports the exercise sessions.


In her spare time, Lucy enjoys reading and listening to Taylor Swift.

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