Rose Lawn

A very welcoming home with extremely caring staff.

On arrival at the home, I was welcomed and offered tea/coffee. While in the home all the staff I saw spoke and said hello, they also on passing my friends room looked in and spoke to her. I find the care given to my friend to be exceptional. All the staff are caring, supportive and professional. The management team are fantastic leading by example having their finger on the pulse - Excellent.

As staff don't wear name badges, I find it very impersonal as when I visit I don't know when I'm talking to residents, might also have a problem as such a change over of staff. Sometimes I feel there is also a lack of communication between staff, residents and family members. On the positive Mum is being well looked after and cared for.

I found the home very welcoming when we visited prior to my Mum moving in (August 2018). Since then I have made many visits and find all of the staff friendly and helpful. There are many activities planned for the residents to keep their minds and bodies active. Also, the events including family members (eg., Christmas party) have been very good. My Mum is very happy to have support when required, and her general well-being provides me with peace of mind.

A warm and friendly welcome on arrival. Staff supporting and caring to residents, attentive to their requirements.

The outlook is delightful over the rugby club and outside seating very inviting. A very well run home.

Extremely good break at Rose Lawn. Well fed, no need to suffer in silence and moan afterwards! Staff organising games, fun or quiet time if required. I was fortunate enough to be booked in over Easter, to give my daughter a rest. Being restricted over chocolate and cheese I was given a beautiful bouquet of flowers - not to eat of course but to put in the lounge for everyone to enjoy. Thank you so much.

I am 98 and have stayed here short term twice. I have no complaints, staff always friendly and helpful. I have passed this on to anyone due to come here. It is exceptional for staff to be arranging theatre and beach outings as well as shopping in the big stores in our local town.

Extremely happy with Rose Lawn and the care my mother is receiving. Rose Lawn is warm, comfortable, safe and very inclusive. The management and all staff members are very patient and caring and nothing seems too much trouble. The staff are knowledgeable in various aspects of care for the elderly. All residents treated with dignity and respect. Activities are excellent as are the outings. Very clean and good food and beverages.

A very caring home with a good range of activities for residents.

This home is situated near a holiday resort so it has both small town and seaside in walking distance. Those of us who can move around can go around town and beach with the assistance of one of the carers. Most of us have become friends as it is a smaller residence than some. Friends and family can come by train as well as road so we are able to have easy contact with family and friends, very important to those of us who aren't very mobile. The staff, accommodation and food is excellent. We each have our own toilet and bathroom which is very important. This is my third home due to movement, so I have comparisons.

On the 31st of August, I spent half a day with my friend who is a resident at Rose Lawn. They were having a BBQ for lunch, then entertainment after - a singer. The staff fully engaged with the residents, listening, encouraging and involving the residents in both the meal and the activities. The activities coordinator was first class, encouraging, motivating to both staff and residents. A wonderful afternoon.

Our stay at Rose Lawn was a wonderful experience!! The whole staff were so caring, helpful and delightful. The food was varied and excellent with a good choice.

I came here in November 2017 because my mobility was failing. They have been very kind helpful and caring. The food is excellent in fact too good and I have put on two stone since I have been here. There is a lot of fattening food. There is an alarm system which works fairly well. Sometimes some of the younger carers don't always do what they say they will and in cases like this they do not always report back to say why they did not do the request.

Staff always welcoming. Clean and tidy building. Residents well cared for. Happy atmosphere.

My sister and I live several hours away from Sidmouth and we were reassured that our mother was well looked after. Never was there more time than during her final illness when the staff's care, compassion and respect for my mother's dignity made her passing as peaceful as possible for both her and her family.

My mother spent her final 16 months of her 93 years in Rose Lawn. She could not have been happier or better cared for. When her dementia meant she could no longer live alone, we never imagined we could find somewhere so amazing as Rose Lawn. We will be forever grateful that she was able to stay and be nursed in Rose Lawn during her final short illness. All the staff are fantastic. Thank you, Rose Lawn.

I came to Rose Lawn after a spell in hospital to recuperate. After 4 weeks, I decided I would prefer to stay at Rose Lawn for the foreseeable future rather than return home relying on part-time daily carers. I have not regretted that decision to date.

I found Rose Lawn very welcoming - residents friendly, meals homely. My room overlooks the garden surrounded by trees. We are provided with entertainment which is varied. Also we can go out - walk along the seafront and imagine we are on holiday. Couldn't be better.

I speak to Mum at least once a day on her private room phone and she regularly makes a grateful and appreciative remark about the staff or the care - this is high praise indeed from a lady who is not afraid to say it like it is if things are not up to scratch. Well done Rose Lawn and all who make it what it is - excellent. Thank you.