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Sainthill House

Cowick Lane, Exeter, Devon EX2 9JG
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Sainthill House, Exeter
Sainthill House, Exeter
Sainthill House, Exeter

Sainthill House & Cottage provides personalised residential, respite and day care within a safe, relaxed and homely environment. The service supports individuals with a range of care needs, recognising that every resident has different abilities, preferences and aspirations. The House and The Cottage each have its own dedicated staff team, overseen by an experienced General Manager, allowing care to be tailored to residents’ individual needs.

The home’s philosophy of care is... 

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Care Provided by Sainthill House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 23 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,450From £1,450
Residential Dementia CareFrom £1,450From £1,450
The fee covers 24-hour care and support with skilled and qualified staff. The level of personal care required will be determined on pre-admission assessment and then reviewed. The fees cover:
- 24hr person-centred care, promoting independence, management of medication, support with accessing the community, shopping, appointments, support to ensure family and friends relationships are maintained.
- full board with some en-suite accommodation on a single occupancy basis
-cleaning, maintenance and decoration of room
-provision of special diets
-continence products
-personal laundry (not items of dry cleaning)
-TV licence

-meaningful wellbeing and engagement programme

The fees do not cover personal items, for example, hairdressing, chiropody, physiotherapy, massage, toiletries, dry cleaning, transport, telephone charges and newspapers.

Contact Sainthill House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Sainthill House Ltd
  • Private Owned

Person in charge

  • Catherine Lowe (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 18+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025
  • Number of floors: 3

Room Information

  • Single Rooms (23)
  • Single Rooms with ensuite Wet Room (7)

Visiting

  • The resident’s family, relatives and friends are actively encouraged to visit regularly and to maintain contact by letter, virtual platforms or telephone when visiting is not possible. Visitors will be welcomed openly at all times in both services, but should preferably let staff know of arrivals and departures, ensuring they sign in and out of the home. The resident has the right to refuse to see any visitor and this right will be respected and upheld by the staff. Both The House and The Cottage each have a cordless phone and residents are able to install telephones onto their own rooms (at their own expense) should they choose to do so. Residents are able to invite their relatives for lunch by prior arrangement and relatives are actively encouraged to visit both The House and The Cottage. Community transport can be arranged to facilitate external visits by the residents subject to a satisfactory risk assessment being carried out.

Parking

  • On street parking

Sainthill House Reviews (49)

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9.5

Sainthill House has a Review Score of 9.5 (9.522) out of 10, based on 6 reviews in the last 2 years. Over all time Sainthill House has 49 reviews.

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Showing 49 reviews matching selected criteria
Review from Steve M (Son of Resident) published on 7 September 2022 Submitted via Postal Card•
Overall Experience
Review from Lisa B (Daughter of Resident) published on 10 May 2022 Submitted via Website•
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Review from Jayne W (Daughter of Resident) published on 13 September 2021 Submitted via Postal Card•
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Review from Keith W (Brother of Resident) published on 13 September 2021 Submitted via Postal Card•
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Review from Jackie H (Resident / Service User) published on 3 September 2021 Submitted via Postal Card•
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Review from Anna T (Daughter of Resident) published on 16 August 2021 Submitted via Postal Card•
Overall Experience
Review from W B (Daughter of Resident) published on 25 July 2021 Submitted via Postal Card•
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Review from J W (Son of Resident) published on 4 November 2020 Submitted via Postal Card•
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Review from S W (Daughter of Resident) published on 24 August 2020 Submitted via Postal Card•
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Review from Brian L (Resident / Service User) published on 5 April 2019 Submitted via Postal Card•
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Review from J R (Resident / Service User) published on 21 April 2017 Submitted via Review Postal Card•
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Review from Allan T (Regular Volunteer) published on 8 March 2017 Submitted via Website•
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Review from L.R.M (Resident / Service User) published on 14 February 2017 Submitted via Review Postal Card•
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Review from Thelma V (Resident / Service User) published on 3 November 2016 Submitted via Review Postal Card•
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Review from Lyn W (Daughter of Resident) published on 3 November 2016 Submitted via Review Postal Card•
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Review from A F (Granddaughter of Resident) published on 3 November 2016 Submitted via Review Postal Card•
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Review from Kenneth E (Friend of Resident) published on 7 July 2016 Submitted via Review Postal Card•
Overall Experience
Review from J M (Regular Volunteer) published on 1 July 2016 Submitted via Review Postal Card•
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Review from Joan O (Partner of Resident) published on 29 June 2016 Submitted via Review Postal Card•
Overall Experience
Review from Anthony H (Resident / Service User) published on 24 June 2016 Submitted via Review Postal Card•
Overall Experience

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 April 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (4) & Events (0)

News
  • 01 Sep 2026

    A Day Out in Exeter! A lovely day was spent out and about in Exeter with some of our residents, enjoying a little shopping trip and some quality time together....

  • 21 Jul 2026

    We were delighted to welcome residents, families and friends to our Summer Party this weekend. It was a wonderful afternoon filled with live music, delicious food, stalls, laughter and plenty...

  • 15 Jul 2026

    Some of our residents recently enjoyed a fantastic day out to Teignmouth, making the most of the beautiful weather we're currently having! The day began with a walk along the...

Upcoming Events

There are no upcoming events for Sainthill House.

Awards / Recognitions (5)

  • 31 Jan 2024Recipient: Sainthill House
  • 01 Apr 2017Recipient: Sainthill House
  • 15 Dec 2016Recipient: Sainthill House

Accreditations

There are no accreditations posted yet for Sainthill House.

Meet the Team (10)

Catherine Lowe
Catherine LoweJob Title Registered ManagerJoined 2025
Barnaby Griffith
Barnaby GriffithJob Title Owner/Managing DirectorJoined 2008
Holly Griffith
Holly GriffithJob Title Owner/DirectorJoined 2009
Ami Livesey
Ami LiveseyJob Title Operations DirectorJoined 2020
Shelley Nineham
Shelley NinehamJob Title HousekeeperJoined 2025
Scott Elston
Scott ElstonJob Title Finance ManagerJoined 2016
Chris Newson
Chris NewsonJob Title ChefJoined 2024
Daniel Chapple
Daniel ChappleJob Title Deputy ManagerJoined 2025
Bridget Baloyi
Bridget BaloyiJob Title Senior Night Support WorkerJoined 2023
Belinda Nutt
Belinda NuttJob Title Team LeaderJoined 2025

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