Sainthill House

Cowick Lane, Exeter EX2 9JG
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9.9 48 Reviews
  • Sainthill House, Exeter
Sainthill House care home in Exeter gives residents a welcoming home full of for social contact, education and work within a safe, friendly environment.

Care home residents are encouraged to continue existing interests and activities, take up new ones or play a part in the day to day running of the home if they wish.

Activities include exercise, gardening, baking, outings, library visits etc to stimulate interest and independence.
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Care Provided by Sainthill House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 23 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1150
  • Self-Funded Residential Dementia Care: from £1150
  • RESPITE Self-Funded Residential Care: from £1600
  • RESPITE Self-Funded Residential Dementia Care: from £1600

The fee covers 24-hour care and support with skilled and qualified staff. Person-centred care, promoting independence, management of medication, support with accessing the community, shopping, appointments, support to ensure family and friends relationships are maintained.
Providing meaningful activities is a very important part of ensuring our residents are able to continue doing the things that are important to them and providing them with the tools to live an active and meaningful life.

These prices are only a guideline, please contact Sainthill House to find out the exact price for your requirements.

Contact Sainthill House to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Sainthill House to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Owner

  • Sainthill House Ltd

Person in Charge

  • Penny Chudley (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2010
  • Number of floors: 3

Room Information

  • Single Rooms (23)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (7)

Sainthill House Reviews (48)

9.9

Sainthill House has a Review Score of 9.9 (9.892) out of 10, based on 14 reviews in the last 2 years.
Over all time Sainthill House has 48 reviews.

Overall Experience
  • 45
  • 3
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Date Published
  • 48
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  • 3
  • 14
  • 34
Reviewer Connection to Sainthill House
  • 13
  • 9
  • 4
  • 4
  • 3
  • 3
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 48, showing 41-48
Review from Julie B (Daughter of Resident) published on 23 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Not being able to visit my mum as often as I would like as I live in France, I would like to express my satisfaction of the great care my mum is receiving from Sainthill House. Each time I ring which is nearly every day my calls are received by very courteous and friendly staff, and sometimes my mum
even picks up the phone so this means for me that she is very happy and content at Sainthill. The is is a great relief for me living so far away. So once again thank you to the manager and staff at Sainthill. Merci, Merci, Merci.
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Review from Rita M (Resident) published on 5 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found all the staff very helpful and friendly.
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Review from Susan S (Resident) published on 30 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with Sainthill House. Manager and staff are very helpful and I am happy here.
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Review from Christine T (Daughter of Resident) published on 15 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum had a two week respite at Sainthill following a viral infection. Her stay there got her back into a routine and her health improved many thanks to the manager and his wife and the lady who took time to make mum comfortable in her new surroundings. I will not hesitate to place mum there again
if needed.
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Review from G D (Resident) published on 11 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was admitted to Sainthill House for the month of February, not knowing it even existed. My stay proved to be very enlightening. They are all dedicated to a very high degree and give a service beyond measurable to everyone who has the misfortune to be admitted there, myself being one.
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Review from Sarah F (Daughter of Resident) published on 3 December 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been a resident at Sainthill House for nearly four months. We as a family initially chose this care home because 1) we had a very positive initial meeting with the previous manager and staff, all our questions were answered sympathetically. 2) We got a good impression as the residents
seemed happy and included in decisions and well cared for. 3) A lovely ground floor room ideal for my father was available. Four months on, my father has settled in well and is very happy with all aspects of living in Sainthill House. The new manager is making some good changes for improvements e.g. they have bought a mini bus for excursions, my fathers room has new flooring. We are very happy with everything at Sainthill House.
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Review from Jane D (Daughter of Resident) published on 6 October 2015 Submitted via Website • Report
Overall Experience 4.0 out of 5
When we first came to view Sainthill House on behalf of my father the first impression was of a lovely old house set in a comfortable garden, back from the road so traffic noise was reduced. The house was light, airy and very welcoming. Even more so was the warm welcome from the staff. It was evident
that the staff provided a friendly but professional and safe atmosphere for the residents.
Once my father had moved in we could visit any time and were always assured of a warm welcome and a cup of tea. This was to be the case for the 4.5 years that my father lived there until his death in August 2015.
The care from the staff was fantastic, he was always treated with dignity and respect and if he felt there was a problem the Manager and staff would always listen and try and sort it out as quickly as possible. The home was well supported by external professions. There was a good range of activities both indoor and outdoors.
It was always a great relief to know that my father was being cared for in a safe environment.
My only comment in relation to the facilities is to hope that a through floor lift will be installed sooner rather than later as It would make a big difference to both staff and residents living on the upper floor.
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Review from Iris C (Wife of Resident) published on 25 September 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very friendly, kind and help my husband in every possible way. The home is very clean and the food very nice.
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Current Review Score: 9.9 (9.892)

Overview of Review Score

The Review Score of 9.9 (9.892) out of 10 for Sainthill House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.892 for Sainthill House is calculated as follows: ( (148 Excellents x 5) + (18 Goods x 4) ) ÷ 166 Ratings = 4.892
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Sainthill House is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 23 registered maximum number of service users is 4.6, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 Apr 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (5)

Meet the Team (0)

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