Thornfield Care Home

87 Scalwell Lane, Seaton EX12 2ST
Review Us
9.5 59 Reviews
  • Thornfield Care Home, Seaton
Thornfield Care Home provides compassionate care and support within a warm, welcoming environment. Located in a peaceful residential area on the outskirts of the seaside town of Seaton, Thornfield offers stunning countryside views and easy access to explore East Devon.

The home is staffed by a dedicated team of trained, friendly professionals who treat all residents with dignity and respect, ensuring their comfort and well-being at all times.

The home fosters a family-like atmosphere where residents are encouraged to engage with others in the atrium, the heart of the home. A wide variety of activities tailored to residents' interests are organised, alongside regular outings to explore the local area. Nutritious, appetising meals are prepared to cater to individual tastes and any special dietary requirements.

Friends and families are always welcome to visit and are encouraged to become a part of the Thornfield family. With its warm and inviting environment, Thornfield Care Home ensures that every resident feels supported and truly at home.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 52 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1100 – £1500
  • Self-Funded Residential Dementia Care: £1100 – £1500
  • RESPITE Self-Funded Residential Care: from £1350
  • RESPITE Self-Funded Residential Dementia Care: from £1500

These prices are only a guideline, please contact Thornfield Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Karen Real (Manager)

Local Authority / Social Services

Admission Criteria

  • All enquiries are welcomed
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2019

Room Information

  • Single Rooms (52)

Visiting

  • Visitors are welcome. Please contact them directly to arrange a tour.

Parking

  • Plenty of on street parking along the street where the home is situated.

Thornfield Care Home Reviews (59)

9.5

Thornfield Care Home has a Review Score of 9.5 (9.467) out of 10, based on 12 reviews in the last 2 years.
Over all time Thornfield Care Home has 59 reviews.

Overall Experience
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Reviewer Connection to Thornfield Care Home
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Review from Lynne S (Sister of Resident) published on 19 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I went to Thornfield to visit my sister as it was her birthday. I was invited to stay for lunch (which was delicious!), and staff organised a separate table where I could sit with my sister + her carer which was very thoughtful. Later, the staff came out with a large birthday cake + got everyone clapping
+ singing happy birthday, such a kind gesture. All the staff were gentle, kind and smiling, keeping an eye out for anyone who might need a helping hand, I was v impressed.
Reply from Maria Dziedziurska, Interim Home Manager at Thornfield Care Home

Thank you so much for your kind words and for taking the time to share your recent experience at Thornfield.We are so pleased to hear that your sister's birthday celebration was a positive and memorable occasion. It was our pleasure to welcome you for lunch and to be part of making the day feel special for you both. Our team takes great pride in creating a warm, inclusive, and caring environment - and your feedback truly means a lot to us.I will be sure to pass on your lovely comments to the team, especially those involved on the day. They'll be delighted to know their efforts were appreciated.Thank you again, and we hope to welcome you back to Thornfield soon.

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Review from Kerry S (Daughter of Resident) published on 25 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From my first enquiry to settling my mum into Thornfields, the staff have been amazing. Helping me identify a suitable room, decorating in colours that are soothing and rearranging furniture to suit. I cannot put into words what Thornfields mean to my family and myself.
Reply from Jo Needs, Regional Director at Thornfield Care Home

Dear Kerry, thank you so much for the lovely review and your comment stating that our staff are amazing will definitely be shared with them. We are thrilled to hear that the help and support you have been given has really helped and support you and your family. Thanks again for your wonderful review.

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Review from M J (Wife of Resident) published on 22 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have found all staff very helpful; the food looks and smells lovely, and the rooms are a bit spartan and could be done with a little colour. We can always get my husband a drink if he wants one - and they always talk to him, even office staff make a point to talk to him, he has been in Thornfield
for 5 years in April and is not the easiest person. But they have managed to get him out of his room, as he was always in it even at meal times. I'm very happy as he seems to be as happy as he can be.
Reply from Jo Needs, Regional Director at Thornfield Care Home

Thank you so much for taking the time to complete this review, we are pleased to hear that you find the staff team helpful and that they know your husband well. Please do come and speak with us if you would like the room painted as the team already have a redecorating plan and would be more than happy to review the schedule and make changes. Thanks again

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Review from Sonia K (Wife of Resident) published on 15 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband requires 24 hour care after having a stroke. When he arrived the staff and management helped us both to adjust to the new situation. They have ensured that he has received all the correct medication and mobility aids available to him. The care staff are always polite and respectful. The food
is generous, tasty and presented well. Thank you Thornfield for making a very difficult situation manageable.
Reply from Jo Needs, Regional Director at Thornfield Care Home

Thank you so much for the lovely review, we are pleased to hear that the staff are always polite and respectful. We will share this feedback with the team and thank you again for taking the time to complete a review of the service.

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Review from S B (Daughter of Resident) published on 3 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am pleased with the care mum gets and all the staff are so kind to her. Not so pleased with laundry. Jumpers cardigans ruined as put into hot water or dryer, knickers and tights never returned to room.
Reply from Jo Needs, Regional Director at Thornfield Care Home

Many thanks for taking the time to share this review, we are so pleased to hear that your mum gets good care and the staff are kind. I will share the feedback with the team regarding the laundry issues so we can get these resolved. Please do not hesitate to reach out directly to the home if you have any further concerns.

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Review from J B (Daughter of Resident) published on 28 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been at Thornfield for just over two years, she is happy there and we are very happy with her care. All the staff are excellent and very caring and understanding.
Reply from Jo Needs, Regional Director at Thornfield Care Home

Thank you so much for your lovely review, we are pleased that your mum is happy at the home and the care provided. We will ensure that we share this feedback with the team and thanks again for taking the time to complete a review.

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Review from Nigel S (Son of Resident) published on 7 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has had two recent spells at Thornfield following hospital stays. The staff and management are excellent and we were very pleased with Dad's care. They make great effort with activities for residents and have regular entertainment too. The food seemed very good. Also, they are keen to help with
future care advice when dad gets home which is most appreciated. Many thanks to all.
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Review from V B (Wife of Resident) published on 31 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband's stay wasn't long enough.
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Review from T S (Daughter of Resident) published on 21 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff were unbelievably kind, thoughtful and understanding. Thornfield absolutely deserve to be outstanding because they are outstanding. I can't thank them enough.
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Review from Bernice S (Wife of Resident) published on 16 May 2024 Submitted via Website • Report
Overall Experience 1.0 out of 5
My husband has dementia and he was going to stay for 2 weeks respite. The first day he got out by walking out the front door, but they got him back, the third day eventually phone answered 8pm, asked to talk with him and was told call back they were out looking for him, luckily GPS on his phone so I
could give directions. I informed direction he was going, to pack his stuff I was on my way to collect him.
I arrived and they had him back, he had been gone, lost and scared for approximately an hour, dressed in the day before clothing and pyjamas on top. The first words he said to me were “am I in trouble”. I was so distraught at the condition of him and how ill he looked, he was meant to be on 10-minute observation but they did not miss him. He walked through the front door which was faulty, saw the gates were locked went back to reception got a chair and climbed over promptly falling and damaging his ribs. The CQC report is garbage. Staff changed again. Do not use this home if you love the person.
Reply from Amy Bennett, Compliance Officer at Thornfield Care Home

The company takes all legitimate feedback and any justified concerns raised seriously. At the time of the event, a thorough investigation was carried out, working closely with our regulatory bodies as part of our registration requirements. During this process, all information was provided to CQC, Safeguarding and the Local Authority and all were satisfied with the evidence provided. We acknowledge that the gentleman in question left our premises in October 2023, but the circumstances surrounding this were far more complex and detailed. We have no knowledge that there was a fall, or any injury sustained during this short period of absence from the Home. Your husband was promptly collected by a senior member of the Company and was reported to be in good spirits and of physical wellbeing.

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Review from A C (Daughter of Resident) published on 22 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum entered Thornfield following an extended hospital stay. Her health quickly deteriorated from pre-existing complex health issues making her bedridden and leading to the necessity of end-of-life care. Her room was quickly adapted to suit her personal needs and enable her to look out the window and
the staff spent as much time as possible with her. She ended her life there with outstanding care, comfort and dignity. Every caller and visitor was treated with the greatest courtesy and kindness making this difficult time as easy as possible. We cannot compliment all of the staff enough, from support, through care to senior management. Mum left Thornfield with the individual goodbye of all staff there and her family will always remember the warmth she and they experienced.
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Review from Naomi C (Sister-in-law of Resident) published on 31 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband and I visited his brother for his birthday in January 2024. The staff had made a special effort to celebrate his birthday and despite his advancing dementia and inability to communicate verbally, his response to the humour shared with him was immediate and delightful.
His carer had bought
a gift that was perfectly in tune with his particular interest. Cannot thank two members of staff, in particular, enough for their care and concern for his quality of life. An amazing home. We are so grateful to all the staff who all demonstrate gentle care for everyone they look after.
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Review from Susie M (Daughter of Resident) published on 12 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
It is such a relief for me to have found a warm, friendly, safe and very caring environment for Mum where staff are able to address Mum's challenges with kindness and compassion and for me to know that Mum will not be asked to move again.
Mum arrived a year ago in a pretty distressed state having been
resident in a place with poor medication management and where Mum felt scared and unwelcome and unable to sleep. Staff there were cold and communication was poor.
Thornfield Care Home is such a welcoming environment for residents and family members, and communication is excellent and timely. With the support of the local GP who really assessed Mum's needs in detail, she had a complete review of all her medication and is well managed.
The activities programme is very full and there is a lot of musical entertainment as well as trips out in the minibuses. I wish we had found Thornfield earlier in Mum's dementia journey.
A very well managed care home.
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Review from Karen A (Daughter of Resident) published on 9 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
As soon as I walked into the reception on my first visit I received a warm friendly welcome from the Receptionist and Manager then upon entering into the main lounge I was so impressed by the decor and layout I was absolutely gobsmacked. The more areas I was shown the more I had a smile on my face -
every staff member I passed greeted me with such friendliness. I felt so at ease and was really looking forward to my mother becoming a member of what I perceived as a lovely family.
The activities and all round care is so well geared for our loved ones that unfortunately have dementia. I have been kept well informed with Mum's progress and even had a call from the doctor that will be taking over her care - Also must mention the food is wonderful and such a choice.
I took my nine year old granddaughter on a visit last week and when we got home she asked - 'When I get old can I live in a place like Thornfield' - What a recommendation!
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Review from Jackie L (Daughter of Resident) published on 4 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad was discharged from hospital to Thornfield Care Home eleven months ago. He is well cared for by an amazing group of staff who go over and above what's expected. Thornfield Care Home makes a huge effort with activities for residents as well as regular entertainment which is greatly enjoyed. The food
is excellent and care is taken to ensure residents are provided with food they enjoy and dislikes are noted. I've never had any concerns about Thornfield and whenever I've raised any housekeeping issues, they are dealt with straight away. Dad is very happy in his new home.
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Review from A A (Son of Resident) published on 22 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
So glad Mum is in Thornfield - it is a lovely place with lots of activities and very professional and helpful staff. I would recommend it to anyone with a family member with Dementia. They have kept us informed and updated all through a difficult time with covid.
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Review from R P (Daughter-in-law of Resident) published on 14 June 2022 Submitted via Website • Report
Overall Experience 3.0 out of 5
Overall, the care is reassuringly good and the staff are very kind. My concern is that for two years we have been asking for someone to find our relative's glasses and hearing aids. We keep asking and never really get a definitive answer. She went in with them and can hardly have lost them outside the
home as it's been in lockdown. Feedback has been poor.
Reply from Samantha Relff-Arnold, Registered Manager at Thornfield Care Home

Thank you for taking the time to bring your experience to our attention. As a company, we would like to assure you we take all feedback seriously. We strive to provide an outstanding quality of care and improve our service user's experience wherever possible. I'm sorry to hear that you have not had the feedback Thornfield prides itself on. As the manager, I would encourage you to speak again with my senior staff who are always happy to support loved ones with any concerns you may have. I do understand that not getting the answers you need can be very frustrating. Alternatively, you are welcome to come to the office and speak with the management team. I would like to resolve this issue quickly for you so please don't hesitate in contacting the team. Sam Kelf - thornfield@cannoncarehomes.co.uk - Registered Manager.

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Review from Denise D (Daughter of Resident) published on 13 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thornfield is a lovely care home, everyone is so kind, caring and professional, Mum settled in well and is happy and content, any health issues we are informed and activities kept up to date with Whats App and Newsletter
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Review from Fiona P (Daughter of Resident) published on 13 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thornfield Care Home is an absolutely fantastic home for people living with dementia.
I struggled for two years to find somewhere that could meet my mum’s needs. She has complex dementia and anxiety and very much needed one to one attention. We tried two care homes as well as care at home but my mum
could not settle anywhere. We were just told that we had to accept that’s how my mum would always be.
We also visited numerous homes before having Thornfield recommended to us.
The warmth and compassion from all the carers and the ratio of staff to residents really sets Thornfield apart from any other care home I have seen. They have got everything right and it shows in the contentment of the residents and happiness of the staff.
The home is also incredibly well run. I could not recommend Thornfield highly enough!
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Review from Zoe T (Daughter of Resident) published on 13 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has now been a resident at Thornfield for seven months. We are very pleased with the care he is receiving. All the staff are very welcoming and friendly whilst remaining professional. They are happy to answer any questions that we have and always phone to let us know any updates on Dad's care
and wellbeing. Thornfield is always kept clean and tidy despite the best efforts of some of the residents! There are lots of activities for residents to take part in. The staff always go the extra mile for special occasions. We are looking forward to seeing the jubilee celebrations.
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Current Review Score: 9.5 (9.467)

Overview of Review Score

The Review Score of 9.5 (9.467) out of 10 for Thornfield Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.467 for Thornfield Care Home is calculated as follows: ( (102 Excellents x 5) + (21 Goods x 4) + (2 Satisfactorys x 3) + (12 Very Poors x 1) ) ÷ 137 Ratings = 4.467
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Thornfield Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 11 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (8)

Maria

Maria Dziedziurska

Job Title: Interim Home Manager Joined: 2025

Maria is a passionate, driven and highly experienced Registered Manager, with over 18 years of experience that she gained after moving to the UK having achieved her Master's in international relations with a specialism in global security and safety.


Maria worked for private, commercial and non-profit organisations, understanding the running of successful care homes, independent living and home care facilities, and managing a dedicated care team providing person-centred care.


Maria is a leader who is motivational to the team that she works with and ensures appropriate care is provided to clients, residents, and stakeholders through efficient staff management. She is commuted to maintaining high-quality care standards through comprehensive training and supervision and always strives for excellence.


Maria believes in an open-door policy and always finds time for everyone truly striving to make a real difference to everyone’s lives and days.

Rhiannon

Rhiannon Jones Tovey

Job Title: Deputy Manager Joined: 2022

I am Rhiannon, I joined Thornfield in December 2022. I have been in care since I was 21 years old supporting children, and adults with learning disabilities. I am really excited to be part of the Thornfield team to make a difference.

Tina

Tina Struthers

Job Title: Deputy Manager Joined: 2023

Tina joined Thornfield in November 2023 and brings with her a wealth of Knowledge and experience spanning 20 years within Adult Health and social care.

Chloe

Chloe Hearne

Job Title: Administrator Joined: 2022

Chloe has been part of the Thornfield team since July 2022 after relocating from Weston Super Mare. She has 20 years of experience in the care industry working as an Administrator but is really looking forward to settling here at Thornfield and getting to know everyone.

Idalia

Idalia Cardoso

Job Title: Head of Care. Joined: 2020

I have worked at Cannon Care Homes since November 2020 and have been working within the Thornfield team since November 2021. I have many years of experience within the care sector and within my role as head of care and have a wealth of knowledge about our residents and the working practices at Thornfield. I am passionate about ensuring that we provide excellent person-centred care for each of our residents and building good relationships with families and professionals.

Cesar

Cesar Dionio

Job Title: Medication Co-ordinator Joined: 2007

I am Cesar and I am responsible for the home’s medication supply, distribution and audit.


A crucial feature of my role is meticulous accuracy, and I am very passionate about checking everything thoroughly.


I have worked for Thornfield since 2007, working my way up from Care Assistant to Medication Administrator

Alan

Alan Knight

Job Title: Activities co-ordinator Joined: 2014

Alan has been with Thornfield since 2014, starting off as a Senior Carer and progressing to his current role, he does a fantastic job organising trips and activities for our Residents, his enthusiasm always shines through and has a very positive impact on our Residents.


Alan is proud of his activities team and always enjoys creating engaging and creative activities for our residents, he is a great asset to Thornfield.

Emma

Emma Callery

Job Title: Head Chef Joined: 2004

Emma joined us back in 2004 and has a keen eye for detail. Not only does Emma head up the kitchen team here at Thornfield, but she also enjoys creating some spectacular cakes for our resident's birthdays, which are always very well received.

Frequently Asked Questions about Thornfield Care Home

What types of Care is Thornfield Care Home registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Thornfield Care Home have?

There are 52 Single Rooms.

What are the Facilities & Services at Thornfield Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Thornfield Care Home to the centre of Seaton?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Thornfield Care Home to verify any information. View our terms and conditions. Thornfield Care Home has an Enhanced Service - more info.