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Thornfield Care Home

87 Scalwell Lane, Seaton, Devon EX12 2ST
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the staff are amazingly patient, give her hugs and affectionHazel P(Daughter of Resident/Service User)
Thornfield Care Home, Seaton
he thoroughly enjoyed his stay and wants to go back again.A D(Wife of Resident/Service User)
Thornfield Care Home, Seaton
I looked at a lot of care homes and Thornfield was by far the best.J W(Husband of Resident/Service User)
Thornfield Care Home, Seaton

Thornfield Care Home provides compassionate care and support within a warm, welcoming environment. Located in a peaceful residential area on the outskirts of the seaside town of Seaton, Thornfield offers stunning countryside views and easy access to explore East Devon.

The home is staffed by a dedicated team of trained, friendly professionals who treat all residents with dignity and respect, ensuring their comfort and well-being at all times.

The home fosters...  

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Care Provided by Thornfield Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 52 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,500From £1,500
Residential Dementia CareFrom £1,500From £1,500

Offering all-inclusive living which includes but not limited to, personal care, accommodation, personal laundry, all meals, snacks and refreshments, a varied programme of in-home activities, hairdressing and access to Wi-Fi.

Contact Thornfield Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Tabitha Donovan (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2019

Room Information

  • Single Rooms (52)

Visiting

  • Visitors are welcome. Please contact them directly to arrange a tour.

Parking

  • Plenty of on street parking along the street where the home is situated.

Thornfield Care Home Reviews (69)

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9.6

Thornfield Care Home has a Review Score of 9.6 (9.633) out of 10, based on 17 reviews in the last 2 years. Over all time Thornfield Care Home has 69 reviews.

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Showing 69 reviews matching selected criteria
Review from A C (Daughter of Resident) published on 22 April 2024 Submitted via Website
Overall Experience

Mum entered Thornfield following an extended hospital stay. Her health quickly deteriorated from pre-existing complex health issues making her bedridden and leading to the necessity of end-of-life care. Her room was quickly adapted to suit her personal needs and enable her to look out the window and the staff spent as much time as possible with her. She ended her life there with outstanding care, comfort and dignity. Every caller and visitor was treated with the greatest courtesy and kindness making this difficult time as easy as possible. We cannot compliment all of the staff enough, from support, through care to senior management. Mum left Thornfield with the individual goodbye of all staff there and her family will always remember the warmth she and they experienced.

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Review from Naomi C (Sister-in-law of Resident) published on 31 January 2024 Submitted via Website
Overall Experience
My husband and I visited his brother for his birthday in January 2024. The staff had made a special effort to celebrate his birthday and despite his advancing dementia and inability to communicate verbally, his response to the humour shared with him was immediate and delightful.

His carer had bought a gift that was perfectly in tune with his particular interest. Cannot thank two members of staff, in particular, enough for their care and concern for his quality of life. An amazing home. We are so grateful to all the staff who all demonstrate gentle care for everyone they look after.

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Review from Susie M (Daughter of Resident) published on 12 May 2023 Submitted via Website
Overall Experience
It is such a relief for me to have found a warm, friendly, safe and very caring environment for Mum where staff are able to address Mum's challenges with kindness and compassion and for me to know that Mum will not be asked to move again.
Mum arrived a year ago in a pretty distressed state having been resident in a place with poor medication management and where Mum felt scared and unwelcome and unable to sleep. Staff there were cold and communication was poor.
Thornfield Care Home is such a welcoming environment for residents and family members, and communication is excellent and timely. With the support of the local GP who really assessed Mum's needs in detail, she had a complete review of all her medication and is well managed.
The activities programme is very full and there is a lot of musical entertainment as well as trips out in the minibuses. I wish we had found Thornfield earlier in Mum's dementia journey.

A very well managed care home.

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Review from Karen A (Daughter of Resident) published on 9 May 2023 Submitted via Website
Overall Experience
As soon as I walked into the reception on my first visit I received a warm friendly welcome from the Receptionist and Manager then upon entering into the main lounge I was so impressed by the decor and layout I was absolutely gobsmacked. The more areas I was shown the more I had a smile on my face - every staff member I passed greeted me with such friendliness. I felt so at ease and was really looking forward to my mother becoming a member of what I perceived as a lovely family.
The activities and all round care is so well geared for our loved ones that unfortunately have dementia. I have been kept well informed with Mum's progress and even had a call from the doctor that will be taking over her care - Also must mention the food is wonderful and such a choice.

I took my nine year old granddaughter on a visit last week and when we got home she asked - 'When I get old can I live in a place like Thornfield' - What a recommendation!

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Review from Jackie L (Daughter of Resident) published on 4 April 2023 Submitted via Postal Card
Overall Experience

Dad was discharged from hospital to Thornfield Care Home eleven months ago. He is well cared for by an amazing group of staff who go over and above what's expected. Thornfield Care Home makes a huge effort with activities for residents as well as regular entertainment which is greatly enjoyed. The food is excellent and care is taken to ensure residents are provided with food they enjoy and dislikes are noted. I've never had any concerns about Thornfield and whenever I've raised any housekeeping issues, they are dealt with straight away. Dad is very happy in his new home.

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Review from A A (Son of Resident) published on 22 July 2022 Submitted via Website
Overall Experience

So glad Mum is in Thornfield - it is a lovely place with lots of activities and very professional and helpful staff. I would recommend it to anyone with a family member with Dementia. They have kept us informed and updated all through a difficult time with covid.

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Review from R P (Daughter-in-law of Resident) published on 14 June 2022 Submitted via Website
Overall Experience

Overall, the care is reassuringly good and the staff are very kind. My concern is that for two years we have been asking for someone to find our relative's glasses and hearing aids. We keep asking and never really get a definitive answer. She went in with them and can hardly have lost them outside the home as it's been in lockdown. Feedback has been poor.

Reply from Samantha Relff-Arnold, Registered Manager at Thornfield Care Home

Thank you for taking the time to bring your experience to our attention. As a company, we would like to assure you we take all feedback seriously. We strive to provide an outstanding quality of care and improve our service user's experience wherever possible. I'm sorry to hear that you have not had...  

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Review from Denise D (Daughter of Resident) published on 13 June 2022 Submitted via Website
Overall Experience

Thornfield is a lovely care home, everyone is so kind, caring and professional, Mum settled in well and is happy and content, any health issues we are informed and activities kept up to date with Whats App and Newsletter

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Review from Fiona P (Daughter of Resident) published on 13 June 2022 Submitted via Website
Overall Experience
Thornfield Care Home is an absolutely fantastic home for people living with dementia.
I struggled for two years to find somewhere that could meet my mum’s needs. She has complex dementia and anxiety and very much needed one to one attention. We tried two care homes as well as care at home but my mum could not settle anywhere. We were just told that we had to accept that’s how my mum would always be.
We also visited numerous homes before having Thornfield recommended to us.
The warmth and compassion from all the carers and the ratio of staff to residents really sets Thornfield apart from any other care home I have seen. They have got everything right and it shows in the contentment of the residents and happiness of the staff.

The home is also incredibly well run. I could not recommend Thornfield highly enough!

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Review from Zoe T (Daughter of Resident) published on 13 June 2022 Submitted via Website
Overall Experience

My father has now been a resident at Thornfield for seven months. We are very pleased with the care he is receiving. All the staff are very welcoming and friendly whilst remaining professional. They are happy to answer any questions that we have and always phone to let us know any updates on Dad's care and wellbeing. Thornfield is always kept clean and tidy despite the best efforts of some of the residents! There are lots of activities for residents to take part in. The staff always go the extra mile for special occasions. We are looking forward to seeing the jubilee celebrations.

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Review from K W (Daughter of Resident) published on 6 June 2022 Submitted via Website
Overall Experience

Overall quite positive, but find there is sometimes a miscommunication between staff members, with some knowing things that have happened/are happening and others not knowing anything and having to ask around. The home seems to be clean and tidy, and staff are happy to help and sort out any issues that arise.

Reply from Sam Kelf, Registered Manager at Thornfield Care Home

Thank you for taking the time to bring your experience to our attention. As a company, we would like to assure you we take all feedback seriously. We strive to provide an outstanding quality of care and improve our service user's experience wherever possible. We pride ourselves in providing...  

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Review from Hazel P (Daughter of Resident) published on 7 February 2022 Submitted via Website
Overall Experience

My mother has Altzheimers and has begun to "wander" as well as forget where she is and has forgotten most of her relatives. I find her a challenge! But the staff are amazingly patient, give her hugs and affection, tease and cajole her into doing what needs to be done. Some things are difficult - things go missing from time to time, as other residents may forget what is "theirs", that kind of thing, - but this is part and parcel of a Care Home specialising in dementia. A phone call with staff, or a chat about a worry, always results in resolving matters, nothing is too much or too little trouble for the staff. Activities are creative, outings are frequent, for those who can manage the minibus, staff are kind and gentle with all residents. As always in these situations - by definition, emotionally stressful for relatives - good communication with staff is essential (and a two-way process) and I have found this to be excellent.

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Review from Stefanie S (Wife of Resident) published on 1 February 2022 Submitted via Website
Overall Experience

I'm very happy with the care my husband is getting. He has been in just over a year now and very happy with how they have dealt with vaccination and lockdowns, so all in all, I'm pleased with my husband's care.

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Review from Mark T (Son of Resident) published on 1 February 2022 Submitted via Website
Overall Experience
There are some really caring staff members here but they are let down by poor management and an overly zealous accounts team. My father was placed there by the hospital. The personal carers were considerate but I often had to ask for drinks to be provided in the room and push to get a GP in to see him. I felt I had to take the initiative in getting the additional pain relief and suitable food for him rather than there being any proactive plan. On one occasion he was found naked by a scheduled visitor and in a state of distress - we are still not sure how this could have been allowed to happen.

When he passed away the accounts team insisted on invoking a clause to claim an extra week's cost which seems callous and penny-pinching at a very sensitive time.

Reply from Amy Bennett, Compliance Officer at Thornfield Care Home
Thank you for taking the time to bring your experience to our attention.

As a company, we would like to assure you we take all feedback seriously and we are deeply saddened with your expressed experiences. We strive to provide an outstanding quality of care and improve our service user's...  

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Review from A D (Wife of Resident) published on 20 December 2021 Submitted via Website
Overall Experience

My husband stayed for 10 days for respite. He has dementia and I worried he might not be happy out of his routine, but he thoroughly enjoyed his stay and wants to go back again. The staff were excellent and entertained him, he enjoyed his food and his trips out in the minibus. I would definitely recommend this Care Home.

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Review from J S (Husband of Resident) published on 24 May 2021 Submitted via Postal Card
Overall Experience

My wife has dementia and cannot stand, so has to be hoisted. She has been in this home for 5-years 4-months, and the care has been excellent. She has not liked being there - she wants to come home. However, by how she regards it as home, as she no longer remembers.

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Review from J W (Husband of Resident) published on 11 February 2020 Submitted via Postal Card
Overall Experience

There is always lots of staff there and they are very good. Lots of activities. I looked at a lot of care homes and Thornfield was by far the best.

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Review from J W (Daughter of Resident) published on 12 September 2019 Submitted via Review Postal Card
Overall Experience

When building completed the facilities will be excellent. The staff team cared deeply for Mum as a resident, and Dad who visited 7 days a week being given all his meals and cared for as well as Mum. All the family visiting were welcomed into the home on a daily basis. Due to building works for an extension the one communal area downstairs was a little noisy, but staff were coping admirably and all residents were given care

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Review from Joan R (Wife of Resident) published on 25 September 2018 Submitted via Review Postal Card
Overall Experience
Being married for 68 years my husband is 90 years old and me 88 years I was very upset not to be able to look after him myself any longer, but once I met all the staff at Thornfield Care Home and getting to know how caring and kind they all are I soon realised I had done the right thing. Nothing was too much trouble for them, the whole place is so welcoming and I am very lucky I only live a few miles away so I can visit every day if I want to. They make me very welcome.

There is a lot of work going on outside to expand the building and I feel sure this will improve even more. My husband is blind and also suffers from vascular dementia.

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Review from June S (Daughter of Resident) published on 11 September 2018 Submitted via Postal Card
Overall Experience

Staff have been brilliant getting Mum settled back in after a couple of hospital stays. I am sure she has been better looked after there than having to stay in hospital with regard to eating and especially drinking.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 03 September 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 27 August 2026

Please contact Thornfield to find out more.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Thornfield Care Home.

Accreditations

There are no accreditations posted yet for Thornfield Care Home.

Meet the Team (4)

Tabitha Donovan
Tabitha DonovanJob Title Home ManagerJoined 2025

Tabitha is the dedicated Home Manager of Thornfield Care Home. She is a passionate, driven and highly experienced Registered Manager.

Chloe Hearne
Chloe HearneJob Title AdministratorJoined 2022

Chloe has been part of the Thornfield team since July 2022 after relocating from Weston Super Mare. She has 20 years of experience in the care industry working as an Administrator but is really looking forward to settling here at Thornfield and getting to know everyone.

Alan Knight
Alan KnightJob Title Activities co-ordinatorJoined 2014

Alan has been with Thornfield since 2014, starting off as a Senior Carer and progressing to his current role, he does a fantastic job organising trips and activities for our Residents, his enthusiasm always shines through and has a very positive impact on our Residents.

Alan is proud of his activities team and always enjoys creating engaging and creative activities for our residents, he is a great asset to Thornfield.

Emma Callery
Emma CalleryJob Title Head ChefJoined 2004

Emma joined us back in 2004 and has a keen eye for detail. Not only does Emma head up the kitchen team here at Thornfield, but she also enjoys creating some spectacular cakes for our resident's birthdays, which are always very well received.

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