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West View Care Home

72 Broad Park Road, Bere Alston, Yelverton, Devon PL20 7DU
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West View Care Home, Yelverton
West View Care Home, Yelverton
West View Care Home, Yelverton

Located in Bere Alston in the beautiful Tamar Valley, West View is a peaceful care home with a lovely outlook. There are a selection of spacious rooms with ensuite wet rooms and smaller rooms some with ensuite and a few without. There is a passenger lift for ease of access to and from communal facilities.

West View is an accredited Butterfly Home reaching accreditation as excellent by Meaningful Care Matters....  

Care Provided by West View Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 28 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Accreditations

  •  The National Dementia Care Accreditation Scheme (NaDCAS)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,150 - £1,550From £1,200
Residential Dementia Care£1,150 - £1,550From £1,200

These prices are only a guideline and can vary according to needs/wants and dependency.

Contact West View Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Bere Peninsula Care Ltd
  • Private Owned

Person in charge

  • Diane Kehoe (Manager)

Local Authority / Social Services

Admission Information

  • Ages 45+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025
  • Number of floors: 3

Room Information

  • Single Rooms (22)
  • Couples/Companion Rooms (3)
  • Single Rooms with ensuite Wet Room (6)
  • Couples/Companion Rooms with ensuite Wet Room (3)

Visiting

  • Visiting is open to all friends and relatives. During the day both households have a separate entrances and can be accessed using a press switch. Please sign in using the home's E-Reception. If you require attention, then please ring the doorbell. At night, the door is locked, but staff will still attend the front door.

Parking

  • Park on the main drive or in the overflow car park (gravel area next to 68 Broad Park Road)

West View Care Home Reviews (28)

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9.6

West View Care Home has a Review Score of 9.6 (9.647) out of 10, based on 13 reviews in the last 2 years. Over all time West View Care Home has 28 reviews.

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Showing 28 reviews matching selected criteria
Review from Susan L (Daughter of Resident) published on 8 July 2021 Submitted via Website
Overall Experience

West View is perfect for my elderly mother. She has 24/7 care and individual attention to her personal needs, whether medical, emotional, physical, or social. The home is attractive, spotless, well maintained, with a beautifully kept garden available for residents' use. The food is delicious. There are twice-daily activities, including exercise, craft, and gardening, outings to Dartmoor, social gatherings, and celebrations. There are regular 'church' services and fellowship meetings for those seeking spiritual support. Check out their Facebook page! Every resident is treated with respect and every visitor is welcomed. We are kept informed if there are any medical problems; they also handle hospital appointments. This is a family-run business but it feels like home. The staff is professional, polite, extremely caring, and always kind to both residents and visitors. It was very important to us to find a home where my mother would be happy and well looked after - we couldn't wish for better.

Reply from Dominika Nawalany, Assistant Manager at West View Care Home

Thank you very much for your kind and positive feedback and we truly appreciate it. It is so lovely to hear that your Mum is happy at West View and that you are happy with the care that we strive to provide. I will pass these comments on to the team which will give them so much pride to read.

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Review from Ben S (Son of Resident) published on 14 October 2020 Submitted via Website
Overall Experience
Amazing staff and highly personalised level of care.
The staff got to know Mum at a very deep and sincere level, there is genuine love and affection both ways in the relationships that she has with them.

It is such great comfort to me to know that even though I’m far away, she is being cared for by people who genuinely love and enjoy caring for her.

Reply from Trevor Atkinson, Manager at West View Care Home

Thank you so much for your kind words. Our staff are greatly encouraged when families are pleased with the standards of care they deliver. It is a pleasure to care for your lovely Mum.

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Review from Jane S (Daughter of Resident) published on 13 October 2020 Submitted via Website
Overall Experience

The care is skilful combining professionalism and genuine regard for residents and their families. They really do care: it's a warm and welcoming place sensitive to a range of needs. I would highly recommend West View.

Reply from Trevor Atkinson, Manager at West View Care Home

Thank you so much for this positive review, which gives us great encouragement to continue to provide quality care.

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Review from B M (Resident / Service User) published on 25 February 2020 Submitted via Postal Card
Overall Experience

The staff are very helpful, kind and ready to listen if you have any problems however small. Visitors are made welcome and tea is always offered. A happy house all round.

Reply from Trevor Atkinson, Manager at West View Care Home

The comment "a happy house all round" is especially rewarding to hear. Thank you for your review.

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Review from Rozi B (Friend of Resident) published on 2 December 2019 Submitted via Website
Overall Experience

This lovely family-focussed home provided our friend with a wonderful respite break. In the short duration that she was there, her time was filled with trips out to Dartmoor and the Plymouth Hoe for ice creams and sight-seeing. She encountered birds of prey visiting the home and miniature ponies which she absolutely loved. There was a variety of activities on offer although she was reluctant to engage in some staff encouraged participation. She was welcomed and fully included with other residents and nothing was too much trouble for their staff reassuring her in every aspect including the stair-lift which wasn’t so popular. Thank you so much for your excellent service.

Reply from Trevor Atkinson, Manager at West View Care Home

Thank you for taking the trouble to review our care home. Thankfully only three rooms require access by a stairlift as we have a full wheelchair accessible passenger lift fitted for access to all our all first floor rooms. We are glad that your friend enjoyed her stay.

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Review from Vittoria C (Daughter of Resident) published on 28 November 2019 Submitted via Postal Card
Overall Experience

West View is a wonderful, caring, homely environment. They have taken my mum's needs, being blind, into account with everything they do. She enjoys many of the activities and her mental health has improved remarkably as she is kept well amused and stimulated. Her health needs are also very well met.

Reply from Trevor Atkinson, Manager at West View Care Home

Thank you for your very kind comments. We are so pleased you are happy with West View for your mum.

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Review from D H (Resident / Service User) published on 20 November 2019 Submitted via Postal Card
Overall Experience

When entering West View care home please do not treat this as a hotel as there are other people to be considered. You will then receive excellent care, excellent food, loving care, warmth and be made very welcome by carers and staff.

Reply from Trevor Atkinson, Manager at West View Care Home

We are very please to receive your review of our care home. Thank you for taking the time to complete the form.

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Review from J L (Resident / Service User) published on 4 November 2019 Submitted via Postal Card
Overall Experience

Staff are caring and considerate but inclined to be overstretched, especially overnight. Residents are treated with friendly consideration and their requirements are met as far as is possible. Pleasant and comfortable atmosphere.

Reply from Trevor Atkinson, Owner at West View Care Home

Thank you for your review, your opinion matters to us. We have two working night staff from 9.30pm to 7.30am and we record and monitor our response times. We respond to the most highly dependent residents as a priority, some of whom require two staff for assistance. Please let me know if you have...  

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 May 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (1) & Events (0)

News
  • 08 Oct 2025

    We are delighted to have achieved excellent through Meaningful Care Matters accreditation in May 2025. We are now a Butterfly Care Home with a high degree of expertise in the...

Upcoming Events

There are no upcoming events for West View Care Home.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for West View Care Home.

Accreditations

Meet the Team (1)

Diane Kehoe
Diane KehoeJob Title:Registered ManagerJoined: 2023

A highly qualified former nurse with many years of Care Home managerial experience, specialising in the care of those with dementia.

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