West View Care Home

West View is perfect for my elderly mother. She has 24/7 care and individual attention to her personal needs, whether medical, emotional, physical, or social. The home is attractive, spotless, well maintained, with a beautifully kept garden available for residents' use. The food is delicious. There are twice-daily activities, including exercise, craft, and gardening, outings to Dartmoor, social gatherings, and celebrations. There are regular 'church' services and fellowship meetings for those seeking spiritual support. Check out their Facebook page! Every resident is treated with respect and every visitor is welcomed. We are kept informed if there are any medical problems; they also handle hospital appointments. This is a family-run business but it feels like home. The staff is professional, polite, extremely caring, and always kind to both residents and visitors. It was very important to us to find a home where my mother would be happy and well looked after - we couldn't wish for better.

It is such great comfort to me to know that even though I’m far away, she is being cared for by people who genuinely love and enjoy caring for her.

The care is skilful combining professionalism and genuine regard for residents and their families. They really do care: it's a warm and welcoming place sensitive to a range of needs. I would highly recommend West View.

The staff are very helpful, kind and ready to listen if you have any problems however small. Visitors are made welcome and tea is always offered. A happy house all round.

This lovely family-focussed home provided our friend with a wonderful respite break. In the short duration that she was there, her time was filled with trips out to Dartmoor and the Plymouth Hoe for ice creams and sight-seeing. She encountered birds of prey visiting the home and miniature ponies which she absolutely loved. There was a variety of activities on offer although she was reluctant to engage in some staff encouraged participation. She was welcomed and fully included with other residents and nothing was too much trouble for their staff reassuring her in every aspect including the stair-lift which wasn’t so popular. Thank you so much for your excellent service.

West View is a wonderful, caring, homely environment. They have taken my mum's needs, being blind, into account with everything they do. She enjoys many of the activities and her mental health has improved remarkably as she is kept well amused and stimulated. Her health needs are also very well met.

When entering West View care home please do not treat this as a hotel as there are other people to be considered. You will then receive excellent care, excellent food, loving care, warmth and be made very welcome by carers and staff.

Staff are caring and considerate but inclined to be overstretched, especially overnight. Residents are treated with friendly consideration and their requirements are met as far as is possible. Pleasant and comfortable atmosphere.